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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Vikost
  • Visitor
  • 223615 Views
  • 732 replies
  • 70 likes
  • Account
  • 223615 Views
  • 732 replies
  • 70 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1112041 Views
  • 118 replies
  • 106 likes
  • Account
  • 1112041 Views
  • 118 replies
  • 106 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Alex
  • Moderator
  • 58885 Views
  • 61 replies
  • 8 likes
  • Account
    Login
    Premium
  • 58885 Views
  • 61 replies
  • 8 likes

I am having issues logging in to my account.

I can;t login on my computer and I can only login on my phone when there is no internet connection. I don't have access to the email that I started the account with. I am a premium member and do not want to spend money on an account I can not use. Ho...

  • Visitor
  •   I can;t login on my computer and I can only login on my phone when there is no internet connection. I don't have access to the email that I started the account with. I am a premium member and...
  • user-removed
  • Not applicable
  • 247 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 247 Views
  • 1 replies
  • 0 likes

Solved!! Data leak in Accounts???

Hi, we have a Premium Family Account with different family members. My wife has a lot of problems since weeks. She has an iPhone SE with the latest iOS and Spotify version. Suddenly all her playlists are gone and she got playlists in her profile by s...

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  • Newbie
  • Hi,   we have a Premium Family Account with different family members.   My wife has a lot of problems since weeks. She has an iPhone SE with the latest iOS and Spotify version.   ...
  • Luan
  • Spotify Star
  • 1721 Views
  • 1 replies
  • 0 likes
  • Account
  • 1721 Views
  • 1 replies
  • 0 likes

Solved!! Connecting to Spotify Customer Support

Everytime I visit Spotify help website it got so overwhelming that I ended up giving up as everytime I eneded up in community support rather. Can anybody please give me advise how to contact the customer support of Spotify.

  • Casual Listener
  • Everytime I visit Spotify help website it got so overwhelming that I ended up giving up as everytime I eneded up in community support rather. Can anybody please give me advise how to contact the cust...
  • Luan
  • Spotify Star
  • 468 Views
  • 1 replies
  • 0 likes
  • Premium
  • 468 Views
  • 1 replies
  • 0 likes

Solved!! Problem with a Premium Family account

PlanPremiumCountryFranceDeviceXiaomi mi5SOperating SystemAndroid My Question or IssueHello i recently upgrade my Premium account to a Premium family account. However i have an issue with that, beceause my brthoer can't join the account after i send h...

  • Newbie
  • Plan Premium Country France Device Xiaomi mi5S Operating System Android   My Question or Issue Hello i recently upgrade my Premium account to a Premium family account. However i have a...
  • Luan
  • Spotify Star
  • 596 Views
  • 1 replies
  • 0 likes
  • Account
  • 596 Views
  • 1 replies
  • 0 likes

Change language used for account name

PlanPremiumCountryHong Kong DeviceMacBook Air Mid 2013Samsung Galaxy S10+Operating SystemMacOS Sierra 10.12.16Android 9.0 Pie My Question or IssueI was wondering how I can change the language used for the name displayed on my profile page. It origina...

  • Casual Listener
  • Plan Premium Country Hong Kong   Device MacBook Air Mid 2013 Samsung Galaxy S10+ Operating System MacOS Sierra 10.12.16 Android 9.0 Pie   My Question or Issue I was wondering h...
  • Jose_M
  • Spotify Star
  • 580 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 580 Views
  • 3 replies
  • 0 likes

Lost playlists in free account

PlanFree/PremiumCountryUS DevicePixel 3XLOperating SystemAndroid Pie My Question or IssueI had a free account linked to FaceBook with a bunch of playlists. I also had a paid account with virtually no playlists. I connected my paid account to FB now a...

  • Casual Listener
  • Plan Free/Premium Country US   Device Pixel 3XL Operating System Android Pie   My Question or Issue I had a free account linked to FaceBook with a bunch of playlists. I also had ...
  • QualiAwe
  • Composer
  • 680 Views
  • 3 replies
  • 0 likes
  • Account
  • 680 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Name, picture and friends gone

Dear all, I'm using Spotify already since many years, with a pleasure. But since some months many things changed. My name changed into a numberMy profile picture is goneSome of my friends (I still follow) are not shown anymore I already don't have a ...

  • Casual Listener
  • Dear all,   I'm using Spotify already since many years, with a pleasure. But since some months many things changed.    My name changed into a number My profile picture is gone So...
  • ruudburger90
  • Casual Listener
  • 572 Views
  • 4 replies
  • 0 likes
  • Account
  • 572 Views
  • 4 replies
  • 0 likes

Meu spotify está conectado em uma conta de facebook desativada, como recuperar minha conta?

PlanPremiumCountryBrasilDeviceSamsung Galaxy s9+, Operating SystemAndroid Oreo My Question or Issue

  • Visitor
  • Plan Premium Country Brasil Device Samsung Galaxy s9+,  Operating System Android Oreo   My Question or Issue  
  • Brunelicia
  • Spotify Star
  • 254 Views
  • 1 replies
  • 0 likes
  • Premium
  • 254 Views
  • 1 replies
  • 0 likes

Spotify Artist app shows none of my songs or my profile pic and has no stats

PlanPremiumCountryUSADeviceSamsung Note 8Operating SystemAndroid Oreo My Question or Issue All of a sudden the SPotify Artist app stop showing my correct profile and songs I uploaded now the profile that comes up has No Profile Pic-No Songs-and No St...

  • Newbie
  • Plan Premium Country USA Device Samsung Note 8 Operating System Android Oreo   My Question or Issue   All of a sudden the SPotify Artist app stop showing my correct profile ...
  • OneByBoo
  • Community Legend
  • 330 Views
  • 1 replies
  • 0 likes
  • Account
  • 330 Views
  • 1 replies
  • 0 likes

Solved!! Change the country (after Republic of Korea Support)

PlanFree CountryRepubic of Korea DeviceGalaxy S8+ Operating SystemAndroid Pie My Question or IssueI used to set the country as Canada in Spotify settings while traveling in Canada. I heard that the support of Spotify will be officially supported to t...

  • Visitor
  • Plan Free   Country Repubic of Korea   Device Galaxy S8+   Operating System Android Pie   My Question or Issue I used to set the country as Canada in Spotify settings...
  • mosohodPeti
  • Composer
  • 841 Views
  • 3 replies
  • 0 likes
  • Account
    Free
  • 841 Views
  • 3 replies
  • 0 likes

If you expat you're not a Family

PlanPremiumCountryCanadaDeviceiPhone X, Macbook Pro My Question or IssueI'm extremely disappointed with this issue. My wife and I, italians, expat for two years in Canada, log into our Spotify accounts. My wife realized that has forgot the password, ...

  • Music Fan
  • Plan Premium Country Canada Device iPhone X, Macbook Pro   My Question or Issue I'm extremely disappointed with this issue. My wife and I, italians, expat for two years in Canada, log in...
  • Luan
  • Spotify Star
  • 607 Views
  • 6 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 607 Views
  • 6 replies
  • 0 likes

Premium Family Primary, but logging in shows me as a member

PlanPremium FamilyCountryUSADevice Samsung Galaxy 7Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI signed up as the account holder for our premium family membership nearly 2 years ago. Last year someone in Mexico took my...

  • Newbie
  • Plan Premium Family Country USA Device  Samsung Galaxy 7 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I signed up as the account holder for...
  • Jose_M
  • Spotify Star
  • 205 Views
  • 1 replies
  • 0 likes
  • Premium
  • 205 Views
  • 1 replies
  • 0 likes

Someone hijacked my account, should I be worried?

PlanPremiumCountrySweden My Question or IssueA few days ago I got an email from Spotify in Turkish. I used a translating tool to see what it was about and it looked like one of those "recover your password" emails. I figured someone just had a simila...

  • Casual Listener
  • Plan Premium Country Sweden   My Question or Issue A few days ago I got an email from Spotify in Turkish. I used a translating tool to see what it was about and it looked like one of those...
  • maaadde
  • Casual Listener
  • 396 Views
  • 2 replies
  • 1 likes
  • Account
    Login
    Security
  • 396 Views
  • 2 replies
  • 1 likes

How to have more music in my weekly music radar ?

HelloI would like to know how can I have more music in my weekly playlist curated by Spotify. 30 tracks is not enough

  • Casual Listener
  • Hello I would like to know how can I have more music in my weekly playlist curated by Spotify. 30 tracks is not enough 🙂  
  • lovelytintin
  • Casual Listener
  • 274 Views
  • 2 replies
  • 0 likes
  • Account
    Other
  • 274 Views
  • 2 replies
  • 0 likes

Profile name problem

Plan: PremiumCountry: UKDevice: iPhone XSOperating System: iOS 12 My Question or Issue I recently change my mobile device, and this has resulted in my profile name change to my Facebook alternative language name (in Russian, so quite different from t...

  • Newbie
  • Plan: Premium Country: UK Device: iPhone XS Operating System: iOS 12   My Question or Issue   I recently change my mobile device, and this has resulted in my prof...
  • marcaevans
  • Composer
  • 225 Views
  • 1 replies
  • 0 likes
  • Account
  • 225 Views
  • 1 replies
  • 0 likes

More Like/Home Page/Suggestions not updating

PlanPremiumCountryUKDeviceOneplus 6T; Macbook ProOperating SystemAndroid Pie; MacOS 10.14.3 My Question or IssueI posted this in the Android section but did not get one response dissapointingly In December last year I used Spotify to search for Harry...

  • Music Fan
  • Plan Premium Country UK Device Oneplus 6T; Macbook Pro Operating System Android Pie; MacOS 10.14.3   My Question or Issue I posted this in the Android section but did not get one ...
  • David_Corcoran
  • Music Fan
  • 258 Views
  • 2 replies
  • 0 likes
  • Account
    Other
  • 258 Views
  • 2 replies
  • 0 likes

Login information are not deleted when deleting the iOS App!

I tried to deinstall and newly install the App on iOS to get rid of the massive problem with the vanished discography of all artists.BUT, as i tried this, i noticed that i did NOT need to reenter my Account information, Login and Password at all!This...

  • Regular
  • I tried to deinstall and newly install the App on iOS to get rid of the massive problem with the vanished discography of all artists. BUT, as i tried this, i noticed that i did NOT need to reenter...
  • OneByBoo
  • Community Legend
  • 1552 Views
  • 2 replies
  • 1 likes
  • Account
    Security
  • 1552 Views
  • 2 replies
  • 1 likes

Quirky Connect to Facebook If 2-step Authentication

Operating SystemWindows 10 My Question or IssueSpotify has great machine learning and all that stuff, but some features like Connect To Facebook work like they would in late 2000s. I disabled my Facebook account, Spotify removed the Facebook connecti...

  • Newbie
  • Operating System Windows 10   My Question or Issue Spotify has great machine learning and all that stuff, but some features like Connect To Facebook work like they would in late 2000s. &nbs...
  • OneByBoo
  • Community Legend
  • 435 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
  • 435 Views
  • 1 replies
  • 0 likes

Someone using my account

Hello! I am a premium family account holder who has used Spotify for years. About 2 months ago, random music started popping up on my playlists. I reset my passwords and the problem went away until today. Now, all of my playlists had been deleted (th...

  • Newbie
  • Hello! I am a premium family account holder who has used Spotify for years. About 2 months ago, random music started popping up on my playlists. I reset my passwords and the problem went away until t...
  • Billy-J
  • Spotify Star
  • 254 Views
  • 1 replies
  • 0 likes
  • Security
  • 254 Views
  • 1 replies
  • 0 likes

My Spotify-Account can't be found by friends

My Question or IssueHi!We recently have the problem that we and our playlists can not be found on Spotify, neither on mobiles nor laptops - even if one types in our full name.We already checked the settings - all options are set correctly, so that pe...

  • Casual Listener
  • My Question or Issue Hi! We recently have the problem that we and our playlists can not be found on Spotify, neither on mobiles nor laptops - even if one types in our full name. We already checked...
  • Jose_M
  • Spotify Star
  • 405 Views
  • 4 replies
  • 0 likes
  • Account
  • 405 Views
  • 4 replies
  • 0 likes