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hi,i was trying to change the country cause i usually use the thailand
one and now change it to australia by accident but i can’t change it
back to thailand i clicked on edit profile but i can’t clicked change
the country
So basically whenever i try to log into my account via gmail i get a
popup telling me that this email isnt linked. so then i change my
password via the email "that isnt linked" and then when i try to link
gmail thru the account page where it show tha...
PlanFreeCountryRussiaDevice(iPhone 11)Operating System(iOS 14 beta2) My
Question or IssueHello! I am non binary person and i live in Russia. But
i can’t change my gender to non binary. But in other regions i can. How
can i change this?
Plan Free Country Russia Device (iPhone 11) Operating System (iOS 14 beta2) My Question or Issue Hello! I am non binary person and i live in Russia. But i can’t change my gender to n...
Hi, I cannot login to my premium account anymore. No email works. Do not
know which email it could be, I am guessing it is my mom’s email which
we no longer have access to either.i do not want to be charged. It is
due to be charged today or tomorrow....
Hi, I cannot login to my premium account anymore. No email works. Do not know which email it could be, I am guessing it is my mom’s email which we no longer have access to either. i do not wa...
Hi, it seems that a user is now logged in into the spotify app in my
firestick.I have had the app installed but i dont know the user at all.
Amazon told me that its not logic and it would only work if someone
"logged in pschically on the stick" - thi...
Hi, it seems that a user is now logged in into the spotify app in my firestick. I have had the app installed but i dont know the user at all. Amazon told me that its not logic and ...
PlanPremiumCountryTurkey Device(Samsung A21S, PC)Operating
System(Android, Windows) Even if enabled the setting to listen explicit
content. I can't listen song
Plan Premium Country Turkey Device (Samsung A21S, PC) Operating System (Android, Windows) Even if enabled the setting to listen explicit content. I can't listen so...
PlanPremium (recently upgraded to Duo)CountryUSA & Canada DeviceDesktop
(Windows 10), Desktop (Windows 8), iPhone, Android, MacbookOperating
System My Question or Issue Hi all, recently upgraded to a Duo account
to add my wife to my account so we cou...
Plan Premium (recently upgraded to Duo) Country USA & Canada Device Desktop (Windows 10), Desktop (Windows 8), iPhone, Android, Macbook Operating System My Question or Issu...
Xin chào.Tôi là 1 người dùng ở Việt Nam.Hiện tại tôi đang truy cập trên
điện thoại Oppo F9, chạy hệ điều hành android 10.Vấn đề tôi gặp phải là
: Vài tháng trước tôi có đăng ký dùng premium miễn phí 3 tháng, khi gần
hết 3 tháng tôi đã lỡ tay bấm vào ...
Xin chào. Tôi là 1 người dùng ở Việt Nam. Hiện tại tôi đang truy cập trên điện thoại Oppo F9, chạy hệ điều hành android 10. Vấn đề tôi gặp phải là : Vài tháng trước tôi có đăng ký dùng premium miễ...
None of the below information is required. However, the more you provide
the easier it will be for us to try andPlanPremiumCountryUS My Question
or IssueIf a developer could sign everything out i would appreciate it!
i’ve tried using sign out everywh...
None of the below information is required. However, the more you provide the easier it will be for us to try and Plan Premium Country US My Question or Issue If a developer could ...
Spotify wont let my retrieve my data without facebook verification. It
gives me a prompt that says, "Facebook passwordFor security purposes we
need you to re-authenticate with Facebook so that we know it's you
before you can download your data. It th...
Spotify wont let my retrieve my data without facebook verification. It gives me a prompt that says, " Facebook password For security purposes we need you to re-authenticate with Facebook so that we...
I am trying to change the country from Germany to Belgium where I have
moved for my Spotify family account. However I am using a PayPal account
to pay so changing my payment method does not work!! How do I change the
country to get my family accounts...
I am trying to change the country from Germany to Belgium where I have moved for my Spotify family account. However I am using a PayPal account to pay so changing my payment method does not work!! Ho...
PlanUsed to be PremiumCountryCanadaDeviceiPhone XROperating SystemiOS 14
My Question or IssueI tried to open my Spotify account but was told it
got disabled. I figured it could be because I was late to updating my
credit card information but I never ...
Plan Used to be Premium Country Canada Device iPhone XR Operating System iOS 14 My Question or Issue I tried to open my Spotify account but was told it got disabled. I figure...
PlanPremiumCountryUSADeviceSamsung Galaxy S7LaptopOperating
SystemAndroid version 8.0Windows 10 My Question or IssueRadio does not
work for me on my phone, desktop and web player. For android, it just
stays loading forever. For the desktop app, I cli...
Plan Premium Country USA Device Samsung Galaxy S7 Laptop Operating System Android version 8.0 Windows 10 My Question or Issue Radio does not work for me on my phone, desktop and we...
PlanFree/PremiumCountryUsaDevice(iPhone xOperating System(iOS 14) My
Question or IssueWhen i downloaded ios 14 all my playlists were deleted
and i somehow dont have premium anymore. Is there any way to fix this or
get back all my playlists?
Plan Free/Premium Country Usa Device (iPhone x Operating System (iOS 14) My Question or Issue When i downloaded ios 14 all my playlists were deleted and i somehow dont have premium a...
Yeah, I know that I can't change my username on Spotify, but I really
want to know if anyone can help me. So, I am trans, but you just need to
know that I changed my name and I hate my old name (like, I can't look
at it without felling terrible). Whe...
Yeah, I know that I can't change my username on Spotify, but I really want to know if anyone can help me. So, I am trans, but you just need to know that I changed my name and I hate my old name (like...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro
late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My
Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
I just migrated from Google Play to Spotify Premium. I signed into the
Community. How do I ask questions...how do I post? All that's available
to me is searching. I have tried to find answers in new user guides, but
they aren't helping. I have finall...
I just migrated from Google Play to Spotify Premium. I signed into the Community. How do I ask questions...how do I post? All that's available to me is searching. I have tried...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro
late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My
Question or IssueHi there, Someone hacked into my Spotify account a few
months back and listened to a load of ...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hi ther...
Hello community, I want to get spotify family but I am not sure if it is
going to work. Because the subscription is going to be paid from Germany
but I had to to move to Croatia because of my study program. So
basically my question is. Has someone ex...
Hello community, I want to get spotify family but I am not sure if it is going to work. Because the subscription is going to be paid from Germany but I had to to move to Croatia because of my ...
User: Reymon359Plan: Free Country: SpainDevice: MacBook Pro (13-inch,
2019, Two Thunderbolt 3 ports)Operating System macOS Catalina My
Question or Issue: Music is displaying in a device that is not mine
which is called Dormitorio ALE.I contacted supp...
User: Reymon359 Plan: Free Country: Spain Device: MacBook Pro (13-inch, 2019, Two Thunderbolt 3 ports) Operating System macOS Catalina My Question or Issue: Music is ...
Hallo, ich möchte gerne mein Land ändern aber das Feld ist leider
ausgegraut und nicht anklickbar. Was kann man da tun? Ich würde gerne
das Land von Deutschland auf Schweiz ändern.
Hallo, ich möchte gerne mein Land ändern aber das Feld ist leider ausgegraut und nicht anklickbar. Was kann man da tun? Ich würde gerne das Land von Deutschland auf Schweiz ändern.
PlanFree/PremiumCountryUSADevice(iPhone XR)Operating System(iOS) My
Question or Issuei can’t login with my email, and when I try to make a
new account it says it’s linked to another account. so I can’t login or
create a new account
Plan Free/Premium Country USA Device (iPhone XR) Operating System (iOS) My Question or Issue i can’t login with my email, and when I try to make a new account it says it’s linked to ...