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PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
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PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Hello, I am in Australia but I am unable to change my country which was previously Spain. I am using the free account but want to move to premium but I have to update my billing details. please help. Thanks
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I have been getting a lot of emails recently about logins from different countries around the world asking me to change my password but I'm not sure if this is from Spotify itself or is a scam. Please help as I've changed my password multiple times y...
PlanSpotify FamilyCountrySweden DevicePCOperating SystemWindows 10 My Question or IssueHello, I got a notification in Google Chrome that my password for my Spotify account had been leaked in a data breach. Previously, I think I had two accounts here ...
I have recently received the second email of this type: Location/City/Country: ChinaTime: 2020 Aug 2 16:52:42 BST https://www.androidauthority.com/spotify-premium-hack-1087255/ It's clear Spotify has been compromised. What is worrying me is that afte...
A year ago I got rid of Facebook because I think its awful. Today I went to change my account details and it wouldn't let me.I did a bit of digging and I must have created my account via Facebook.There is some advise suggesting I disconnect from Face...
PlanPremiumCountryAustraliaDevicePC, Samsung S10Operating SystemWindow 10, Android My Question or IssueHello, I would like to disconnect my Spotify account from Facebook. I've already searched for the answer to my question but wasn't getting anywhere...
PlanFree/PremiumCountryNorway My Question or IssueVisiting my father and he was setting up a new phone, wanted to get him started on Spotify and set up an account. When trying to create a new one it says it exists, when trying to reset password it sa...
I am unable to login via the App on Android. The username and password combination is correct as I am able to login on the web platform. Whenever I type in the credentials, I get the error message that I am offline. I have verified that I am connecte...
PlanPremium duoCountryFranceDeviceXbox, Philips TVOperating SystemWindows 10 and Android My Question or Issue Hi,I am logged to my computer app and my phone app and can play music but when I try to play the music on my xbox one or TV app, it asks me ...
PlanPremiumCountryUSADeviceiPhone 11 & Windows 10Operating SystemiOS 10 & Windows 10 My Question or IssueI had my account connected to Facebook. I delete my Facebook account and so I decide to unlink it with my Spotify. I didn't have a problem for a ...
My Question or IssueTrying to upload/post a Playlist on Facebook. Doesn't work
My Question or IssueI had a question/suggestion related to this: https://community.spotify.com/t5/Accounts/Security-hole-Remote-control-devices-on-other-networks-through/td-p/4577666 TL;DR: Spotify intentionally remembers all speakers it has played t...
DevicePixel 2Operating SystemAndroid 10 My Question or IssueHello, since today I am having issues logging in from my Pixel phone. Logging in on a desktop, or Chrome mobile works. I have tried- uninstalling- wiping cache- login with Facebook- login wi...
I've requested Spotify to gather my data a while ago and now that it has arrived I cannot download it because Spotify asks me to reauthenticate with Facebook for security purposes. Exact message: "For security purposes we need you to re-authenticate ...
PlanPremiumCountry us DeviceHP EnvyOperating Systemwindows 10 My Question or IssueHello, when I created my account I used my facebook. I would like to update my email address, but it wouldn't let me because it was hooked up to facebook. I created a p...
My Question or IssueI had closed my Spotify account which used a certain email address. I now want to create a new Spotify account using the same email address, but whenever I try to Sign Up, it says "This email is already connected to an account". M...
My account was hacked. The cracker changed the account email and password. I can the login to the account and the e-mail to which it was registered. But the worst thing is not even that I lost my account. The account had a premium subscription, which...
PlanPremiumCountryUSAOperating SystemWindowsMy Question or IssueI originally created a free account through my facebook account. I disconnected my Facebook account, but I cannot update my email address or create a new password. How do I get my accoun...
PlanStudent PremiumCountryUnited States of AmericaDeviceMacbook Pro 2018Operating SystemiOS 10 My Question or IssueI am trying to edit my username from a string of letters to my actual name. I try and edit my profile details, but the edit button is g...