Help - Accounts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

ribezaz
Rising Star 3
2 weeks ago
171 Views
0 replies
5 likes
Security

171 Views
0 replies
5 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Tonasj
Casual Listener
2021-12-02 12:42:22 AM
2 weeks ago
CeliMaga
Casual Listener
434066 Views
967 replies
108 likes
Account

434066 Views
967 replies
108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

sigridmoen
Newbie
2014-01-04 3:50:59 PM
2023-04-11 7:23:05 AM
Not applicable
1192621 Views
119 replies
116 likes
Account

1192621 Views
119 replies
116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

alyssamagor19
Casual Listener
2020-03-26 6:44:28 AM
2024-07-25 1:55:12 PM
Hobbit70
Visitor
105972 Views
70 replies
11 likes
Account
Login
Premium

105972 Views
70 replies
11 likes

cannot access account

my account was locked out and I no longer have access to the e-mail that it was associated with I've tried opening a case Case # 01203280: and it's been over a week with out hearing back. Please help.

ecancel
Newbie
my account was locked out and I no longer have access to the e-mail that it was associated with I've tried opening a case Case # 01203280: and it's been over a week with out hearing back. &nb...
2014-02-03 2:24:12 PM
2014-02-03 2:53:56 PM
user-removed
Not applicable
259 Views
2 replies
0 likes
Account

259 Views
2 replies
0 likes

my SPTFY Premium activity is not visible on Facebook

hey, I wonder why my Facebook News Feed wall never posts what am I listening to on Spotify, although I have enabled the swith to "share my activity on facebook". Sometimes I see what my friends listen to, but I dont see posts of mine. Or do I misunde...

microieva
Newbie
hey, I wonder why my Facebook News Feed wall never posts what am I listening to on Spotify, although I have enabled the swith to "share my activity on facebook". Sometimes I see what my fr...
2014-02-03 12:02:26 PM
2014-02-03 12:06:38 PM
Peter__
Community Legend
187 Views
1 replies
0 likes

187 Views
1 replies
0 likes

I LOST ALL MY PLAYLISTS!!!

When I opened up my Spotify on my computer it asked me to log in and when I did I lost all my playlists and my account is linked to spotify and I tried to log in with the spotify username and it didn't work either. Somone helppppp meeee. =(

12100067955
Newbie
When I opened up my Spotify on my computer it asked me to log in and when I did I lost all my playlists and my account is linked to spotify and I tried to log in with the spotify username and it didn...
2013-09-25 11:54:32 PM
2014-02-03 12:01:38 PM
Peter__
Community Legend
1417 Views
4 replies
0 likes

1417 Views
4 replies
0 likes

Loss of account details

I've lost all my account details/password, I can't even remember which email I used but I'm scared I'll start getting charged after my free trial ends. How do I tell spotify to not take money from my bank account with only bank details and no spotify...

user-removed
Visitor
I've lost all my account details/password, I can't even remember which email I used but I'm scared I'll start getting charged after my free trial ends. How do I tell spotify to not take money from my...
2014-02-03 9:29:45 AM
2014-02-03 11:58:12 AM
Peter__
Community Legend
182 Views
1 replies
0 likes

182 Views
1 replies
0 likes

Cant update payment details

When i try to update my payment details, it redirects me to the page where i have to download spotify all over again. after i redownloaded it, it still wont let me update mty payment details. help! i have recently moved to a new country and need to e...

Ava1800
Newbie
When i try to update my payment details, it redirects me to the page where i have to download spotify all over again. after i redownloaded it, it still wont let me update mty payment details. help! i...
2014-02-03 10:46:50 AM
2014-02-03 11:56:50 AM
Peter__
Community Legend
203 Views
1 replies
0 likes
Subscription

203 Views
1 replies
0 likes

I'm using a three month premium trail but it won't let me access it!!!

Hi I recently signed up for the premium trial for some reason my account has turned in the spot free free only!!!!! I think this maybe because I had a previous free account with the same email address etc. please can this be sorted as I can not use t...

user-removed
Visitor
Hi I recently signed up for the premium trial for some reason my account has turned in the spot free free only!!!!! I think this maybe because I had a previous free account with the same email addres...
2014-02-03 10:51:38 AM
2014-02-03 11:56:06 AM
Peter__
Community Legend
195 Views
1 replies
0 likes

195 Views
1 replies
0 likes

Can't login after changing facebook password. Please help!

I'm definitely a paid user. I changed my facebook password first. Can't login to spotify anymore on desktop or phone. It doesn't send me a password reset email when I click that link. I've tried inputting my facebook email and password combination. I...

user-removed
Visitor
I'm definitely a paid user. I changed my facebook password first. Can't login to spotify anymore on desktop or phone. It doesn't send me a password reset email when I click that ...
2014-02-03 4:49:33 AM
2014-02-03 9:57:05 AM
Greg
Roadie
799 Views
1 replies
0 likes
Account
Premium

799 Views
1 replies
0 likes

Spotify Premium

Well my spotify premium renewed today and it says I don't have premium. I tried logging in with my username and password but it didn't do anything. Can someone please tell me whats going on?

ardenbring1
Newbie
Well my spotify premium renewed today and it says I don't have premium. I tried logging in with my username and password but it didn't do anything. Can someone please tell me whats going on?
2014-02-03 6:28:55 AM
2014-02-03 9:53:05 AM
Greg
Roadie
188 Views
1 replies
0 likes
Premium

188 Views
1 replies
0 likes

No Premium, because wrong Facebook-Account connected

Hey guys, I am paying since months for my premium account. A few weeks ago I accidently cut the connection to Facebook. When I realized that (because I couldn't login anymore) I linked Spotify to Facebook again. The problem is that I got another Spot...

ubbenmaster
Regular
Hey guys, I am paying since months for my premium account. A few weeks ago I accidently cut the connection to Facebook. When I realized that (because I couldn't login anymore) I linked Spo...
2014-02-02 10:48:53 AM
2014-02-03 9:41:09 AM
Greg
Roadie
331 Views
4 replies
0 likes
Account
Login
Premium

331 Views
4 replies
0 likes

Restarting my account abroad

I am a spotify premium account user, but I think my account was downgraded to free as my card was stolen and the debit details have obviously changed. A note now pops up my phone saying I can't use my account abroad after 14 days. When I try to chang...

joshlehmann
Casual Listener
I am a spotify premium account user, but I think my account was downgraded to free as my card was stolen and the debit details have obviously changed. A note now pops up my phone saying I can't use m...
2014-02-02 2:16:46 PM
2014-02-03 6:29:49 AM
joshlehmann
Casual Listener
242 Views
2 replies
0 likes

242 Views
2 replies
0 likes

Considering a switch to Spotify from Rhapsody...some questions

Will I lose my playlists on Spotify if I let let my Premium subscription lapse or revert to the free subscription? Will I be able to get them back when I rejoin at Premium level? -Richard

user-removed
Visitor
Will I lose my playlists on Spotify if I let let my Premium subscription lapse or revert to the free subscription? Will I be able to get them back when I rejoin at Premium level? -Richard
2014-01-12 9:06:29 PM
2014-02-03 1:17:33 AM
user-removed
Not applicable
318 Views
6 replies
0 likes
Account
Subscription

318 Views
6 replies
0 likes

How do I permanently delete my Spotify account?

Please could you delete my spotify account? Can you also tell me how I remove it from my computer? I thoought I had removed but it is still on there. Thank you @yahoo.co.uk [Snip-Email(Privacy)-Peter]

EmilyHolledge
Newbie
Please could you delete my spotify account? Can you also tell me how I remove it from my computer? I thoought I had removed but it is still on there. Thank you <sn...
2014-02-02 8:23:35 PM
2014-02-02 12:41:37 AM
Peter__
Community Legend
1667 Views
2 replies
0 likes
Account

1667 Views
2 replies
0 likes

Follow button not visible on ipad !

I cant follow any of my friends on spotify. Dont know what to do, Any ideas?

filiptodd
Newbie
I cant follow any of my friends on spotify. Dont know what to do, Any ideas?
2014-02-02 10:35:58 PM
2014-02-02 11:00:34 PM
Joe
Community Legend
1804 Views
1 replies
0 likes
Free

1804 Views
1 replies
0 likes

Account

Could you please log me out of my account on all devices please! Thanks

Ryancandy
Casual Listener
Could you please log me out of my account on all devices please! 🙂 Thanks
2014-02-02 9:57:37 PM
2014-02-02 10:18:44 PM
Joe
Community Legend
168 Views
1 replies
0 likes

168 Views
1 replies
0 likes

Spotify Unlimited subscription

I have recently taken out a Spotify Unlimited subscription, but continue to get ads on my iphone, despite having logged out and in again and unistalling/reinstalling Sporify as recommended. The website promises no ads - ever!!!! Please help.

prawny
Casual Listener
I have recently taken out a Spotify Unlimited subscription, but continue to get ads on my iphone, despite having logged out and in again and unistalling/reinstalling Sporify as recommended. The...
2014-02-02 8:24:45 PM
2014-02-02 8:42:24 PM
Joe
Community Legend
236 Views
1 replies
0 likes
Subscription

236 Views
1 replies
0 likes

New phone installed app but not premium but still being charged

I recently had to get a new phone. I installed the app but when o log in my account isn't premium any longer. I checked and I've been billed.

renekessel
Casual Listener
I recently had to get a new phone. I installed the app but when o log in my account isn't premium any longer. I checked and I've been billed.
2014-02-02 6:47:45 PM
2014-02-02 6:50:58 PM
renekessel
Casual Listener
192 Views
1 replies
0 likes
Account
Premium
Subscription

192 Views
1 replies
0 likes

30 days free trial

Ok so I'm still confused! After the 30 days they will start charging you to your credit card? But if you cancel before the 30 days they won't charge you anything even though they have your credit card information?

Blanca_Pancake
Newbie
Ok so I'm still confused! After the 30 days they will start charging you to your credit card? But if you cancel before the 30 days they won't charge you anything even though they have your credit c...
2014-02-02 5:37:19 PM
2014-02-02 5:53:45 PM
Peter__
Community Legend
184 Views
1 replies
0 likes
Free

184 Views
1 replies
0 likes

validating code

I paid through my phone credit for premium and I was sent a code to validate but I can't enter the code as it won't go to the right page. Help anyone?

seanshepshepsea
Casual Listener
I paid through my phone credit for premium and I was sent a code to validate but I can't enter the code as it won't go to the right page. Help anyone?
2014-02-02 3:28:39 PM
2014-02-02 4:26:10 PM
seanshepshepsea
Casual Listener
474 Views
2 replies
0 likes
Subscription

474 Views
2 replies
0 likes

How can non-Facebook Users Locate Facebook Users?

I am new to Spotify, so my account is linked to Facebook and my "username" is an arbitrary series of numbers. Some of my friends, who are older users with custom usernames, have opted NOT to connect their Facebook accounts with their Spotify accounts...

wildchild22
Newbie
I am new to Spotify, so my account is linked to Facebook and my "username" is an arbitrary series of numbers. Some of my friends, who are older users with custom usernames, have opted NOT to co...
2012-07-27 2:25:28 PM
2014-02-02 4:15:01 PM
Joe
Community Legend
10543 Views
7 replies
2 likes

10543 Views
7 replies
2 likes

Solved!! Top track list is incorrect

Hi I have the problem that the when I look at my top tracks I get a top 16 track list that I`ve barely even played. I`ve played all of the tracks but some I`ve played only two times (like nr 12 = 19th nervous breakdown with The Rolling Stones which I...

hhaaksta
Casual Listener
Hi I have the problem that the when I look at my top tracks I get a top 16 track list that I`ve barely even played. I`ve played all of the tracks but some I`ve played only two times (like nr 12 = 1...
2012-06-23 5:24:15 PM
2014-02-02 2:17:22 PM
jjkk
Music Fan
10319 Views
6 replies
2 likes

10319 Views
6 replies
2 likes

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