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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 4556 Views
  • 1 replies
  • 9 likes
  • Security
  • 4556 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Ryankewley
  • Newbie
  • 464589 Views
  • 976 replies
  • 111 likes
  • Account
  • 464589 Views
  • 976 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1205422 Views
  • 119 replies
  • 117 likes
  • Account
  • 1205422 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 113127 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 113127 Views
  • 72 replies
  • 12 likes

Superuser Contribution Can't get someone to stop logging into my account

PlanPremiumCountryUSADeviceiPhone 7 My Question or IssueI've changed my passwords to everything Spotify and someone named Rick is still using my Spotify. Deleting my playlists, adding theirs. If it's not fixed in the next couple of days I'm going to ...

  • Newbie
  • Plan Premium Country USA Device iPhone 7   My Question or Issue I've changed my passwords to everything Spotify and someone named Rick is still using my Spotify. Deleting my playlists, a...
  • S1lentum
  • Casual Listener
  • 1523 Views
  • 7 replies
  • 1 likes
  • Account
    Other
    Security
  • 1523 Views
  • 7 replies
  • 1 likes

Solved!! Why me and my friends can't find my profile?

Hello Guys! A few weeks ago I noticed that when my friends try to find my profile it didn't show up any more. The same when I was searching for my name. (We tried it with iMac and iPhones) It drives me crazy. I already checked if I'm in a "Private Se...

  • Music Fan
  • Hello Guys!   A few weeks ago I noticed that when my friends try to find my profile it didn't show up any more. The same when I was searching for my name. (We tried it with iMac and iPhones) I...
  • OneByBoo
  • Roadie
  • 960 Views
  • 3 replies
  • 0 likes
  • Account
    Other
  • 960 Views
  • 3 replies
  • 0 likes

Superuser Contribution Cannot create account with icloud email address

PlanFamilyCountryCanadaDeviceAnyOperating SystemAny My Question or IssueI am trying to create a spotify account for my son, who only has an icloud email address. Every time I try and complete the form, do the reCaptcha, then hit create account, it ju...

  • Newbie
  • Plan Family Country Canada Device Any Operating System Any   My Question or Issue I am trying to create a spotify account for my son, who only has an icloud email address. Every time I...
  • Mario
  • Spotify Legend
  • 952 Views
  • 2 replies
  • 0 likes
  • Account
  • 952 Views
  • 2 replies
  • 0 likes

Superuser Contribution Problem on the APP and Program initialization: Email or Password incorrect

PlanPremium CountryBrazil DeviceIphone X Operating SystemiOS 10 and Windows 10 Pro X64 My Question or IssueMy problem happens both on IPHONE and WINDOWS PROGRAM. Every time I close the APP/Program and open again, it says EMAIL or LOGIN are incorrect,...

  • Casual Listener
  • Plan Premium   Country Brazil   Device Iphone X   Operating System iOS 10 and Windows 10 Pro X64   My Question or Issue My problem happens both on IPHONE and WIN...
  • Mario
  • Spotify Legend
  • 525 Views
  • 3 replies
  • 0 likes
  • Login
  • 525 Views
  • 3 replies
  • 0 likes

Superuser Contribution Brani spariti da playlist

Salve a tutti, mi scuso e scrivo in italiano. Stamattina mentre rimuovevo UN brano dalla mia playlist personale, attiva dal 2010 e con più di 400 brani salvati, la playlist si è aggiornata e sono rimasti solo 5 brani. Poichè è impossibile eliminare p...

  • Visitor
  •   Salve a tutti,  mi scuso e scrivo in italiano. Stamattina mentre rimuovevo UN brano dalla mia playlist personale, attiva dal 2010 e con più di 400 brani salvati, la playlist si è aggior...
  • Mario
  • Spotify Legend
  • 777 Views
  • 1 replies
  • 0 likes
  • Account
  • 777 Views
  • 1 replies
  • 0 likes

Solved!! blacklisted countries

Hello,where can I see a list of countries where your product is not available?https://4kpornindex.com/

  • Visitor
  • Hello, where can I see a list of countries where your product is not available? https://4kpornindex.com/
  • Maxim
  • Spotify Star
  • 555 Views
  • 1 replies
  • 0 likes
  • Other
  • 555 Views
  • 1 replies
  • 0 likes

Problems with connection to car Bluetooth system

Plan PremiumCountry Ireland Device Operating System Android 9 My Question or IssueI am having recurring problems with my Spotify playing through my car Bluetooth system. It works for a few weeks then stops, and has not worked now for almost a month. ...

  • Casual Listener
  • Plan  Premium Country Ireland   Device   Operating System  Android 9   My Question or Issue I am having recurring problems with my Spotify playing through my car Bl...
  • CaitrionaNic
  • Casual Listener
  • 785 Views
  • 2 replies
  • 0 likes
  • Account
  • 785 Views
  • 2 replies
  • 0 likes

Solved!! Deleting Account and Recreating

Earlier today I deleted my Spotify account to change the username. I went to create a new account with the old email and it said that the email was taken, even though I just deleted the account. I had to use a different account to do this, but I was ...

  • Visitor
  • Earlier today I deleted my Spotify account to change the username. I went to create a new account with the old email and it said that the email was taken, even though I just deleted the account. I ha...
  • Brunelicia
  • Community Legend
  • 1769 Views
  • 1 replies
  • 0 likes
  • Account
  • 1769 Views
  • 1 replies
  • 0 likes

Someone has taken over my account

Someone has taken over my account. What can i do to stop it? I tried all the steps written in the community and it keeps happenning.

  • Visitor
  • Someone has taken over my account. What can i do to stop it? I tried all the steps written in the community and it keeps happenning.
  • Emilia_8
  • Community Legend
  • 355 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Security
  • 355 Views
  • 1 replies
  • 0 likes

Alexa app linking issue

PlanPremium familyCountrySwedenDeviceiPhone XOperating Systemios 10 My Question or IssueHi, since yesterday when I have set up Alexa I cannot link it with spotify from the alexa app. I have already looked at some asnwers about this issue but without ...

  • Visitor
  • Plan Premium family Country Sweden Device iPhone X Operating System ios 10   My Question or Issue Hi, since yesterday when I have set up Alexa I cannot link it with spotify from the al...
  • Jose_M
  • Spotify Star
  • 619 Views
  • 1 replies
  • 1 likes
  • Account
  • 619 Views
  • 1 replies
  • 1 likes

Superuser Contribution 2 accounts: one free on spotify, one premium with Facebook, the last has been deleted...

PlanFree & PremiumCountryFrance DevicePC & AndroidOperating SystemPC: linux My Question or IssueI had 2 accounts: one free on spotify (fberteau), one premium with Facebook (*snip*).The last has been deleted so I can't break the link but my payments c...

  • Newbie
  • Plan Free & Premium Country France   Device PC & Android Operating System PC: linux   My Question or Issue I had 2 accounts: one free on spotify (fberteau), one premium w...
  • Petya
  • Community Legend
  • 568 Views
  • 1 replies
  • 0 likes
  • Account
  • 568 Views
  • 1 replies
  • 0 likes

Superuser Contribution An email change to an existing account that was on another account

PlanFreeCountryFinlandDeviceLenovo IdeaPad S145-14IWLOperating SystemWindows 10 My Question or IssueI deleted my other username.Now I would like to change my email address to my current account, which was in a closed account. Is this possible?

  • Newbie
  • Plan Free Country Finland Device Lenovo IdeaPad S145-14IWL Operating System Windows 10   My Question or Issue I deleted my other username. Now I would like to change my email address ...
  • Petya
  • Community Legend
  • 462 Views
  • 2 replies
  • 0 likes
  • Account
    Other
  • 462 Views
  • 2 replies
  • 0 likes

Superuser Contribution somehow my family sub got dissolved? and now i paid double

my family members told me they were kicked out of the familyplan. i went on spotify and saw i wasnt on premium anymore so i paid for a new family plan. but then i looked on my bankstats and I did pay for it. so now i paid double. how can i get my mon...

  • Newbie
  • my family members told me they were kicked out of the familyplan. i went on spotify and saw i wasnt on premium anymore so i paid for a new family plan. but then i looked on my bankstats and I did pay...
  • Petya
  • Community Legend
  • 428 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
  • 428 Views
  • 2 replies
  • 0 likes

Family Premium

Recently upgraded my account to spotify family premium and am trying to get my wife's account on our family one. I went to her phone and signed into mine without knowing this was wrong, and have since created her a spotify free account. Now when I se...

  • Visitor
  • Recently upgraded my account to spotify family premium and am trying to get my wife's account on our family one. I went to her phone and signed into mine without knowing this was wrong, and have sinc...
  • Bittencourt
  • Spotify Star
  • 447 Views
  • 1 replies
  • 0 likes
  • Account
  • 447 Views
  • 1 replies
  • 0 likes

Superuser Contribution Security Breach - February 10th, 2019

Shortly after February 10th I recieved a notification that somebody had attempted to login to my Facebook. It was location blocked. At the time I hadn't thought much of it, changed my information and carried on. I generally used different passwords f...

  • Casual Listener
  • Shortly after February 10th I recieved a notification that somebody had attempted to login to my Facebook. It was location blocked. At the time I hadn't thought much of it, changed my information and...
  • Platvis
  • Casual Listener
  • 5146 Views
  • 10 replies
  • 3 likes
  • Account
    Security
  • 5146 Views
  • 10 replies
  • 3 likes

Superuser Contribution No password reset email

PlanPremiumCountryUKDeviceHuawei somethingOperating SystemAndroidMy Question or IssueI have a friend who wants to cancel the premium but can't remember his password. When he enters his email to reset it, it says that the email is sent. However, it do...

  • Casual Listener
  • Plan Premium Country UK Device Huawei something Operating System Android My Question or Issue I have a friend who wants to cancel the premium but can't remember his password. When he enters ...
  • Peter
  • Spotify Legend
  • 544 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Security
  • 544 Views
  • 3 replies
  • 0 likes

Superuser Contribution Logging in from Sri Lanka

I've got a Spotify Premium account in Australia and will be in Sri Lanka for an extended period of time. I know Spotify is not available in Sri Lanka, but will my Australian subscription work over there when used on a new device? I will be using a de...

  • Visitor
  • I've got a Spotify Premium account in Australia and will be in Sri Lanka for an extended period of time.   I know Spotify is not available in Sri Lanka, but will my Australian subscription wor...
  • Xenia
  • Moderator
  • 827 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Other
    Premium
  • 827 Views
  • 2 replies
  • 0 likes

Vodafone entertainments package

Hi I had an account through Vodafone I then renewed my account with them but when I subscribed it gave me another account loosing all my playlists which I had carefully chosen and started a new account ? If I Try and go into my old account it seems b...

  • Newbie
  • Hi   I had an account through Vodafone I then renewed my account with them but when I subscribed it gave me another account loosing all my playlists which I had carefully chosen and started a n...
  • MauriceMV
  • Spotify Star
  • 644 Views
  • 1 replies
  • 1 likes
  • Account
    Other
    Subscription
  • 644 Views
  • 1 replies
  • 1 likes

spotify premium on a vodafone network

My Dad works for Vodafone and so I can claim the free spotify premium membership. However, my spotify is currently operating on free mode and whenever I follow the link it tells me that I already have spotify premium. After extensive phone calls with...

  • Newbie
  • My Dad works for Vodafone and so I can claim the free spotify premium membership. However, my spotify is currently operating on free mode and whenever I follow the link it tells me that I already hav...
  • OneByBoo
  • Roadie
  • 874 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Premium
    Subscription
  • 874 Views
  • 1 replies
  • 0 likes

Spotify + Hulu canceled

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI recently updated my debit card number but lost my Hulu subscription in the process. The old...

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I rece...
  • OneByBoo
  • Roadie
  • 1029 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 1029 Views
  • 3 replies
  • 0 likes