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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • snickerdoc
  • Newbie
  • 195890 Views
  • 719 replies
  • 63 likes
  • Account
  • 195890 Views
  • 719 replies
  • 63 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1101426 Views
  • 118 replies
  • 106 likes
  • Account
  • 1101426 Views
  • 118 replies
  • 106 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Brimet316
  • Visitor
  • 54861 Views
  • 58 replies
  • 8 likes
  • Account
    Login
    Premium
  • 54861 Views
  • 58 replies
  • 8 likes

Lost account still paying

Phone upgrade lost account still paying 

  • Newbie
  • Phone upgrade lost account still paying  
  • Bittencourt
  • Spotify Star
  • 171 Views
  • 1 replies
  • 0 likes
  • 171 Views
  • 1 replies
  • 0 likes

Superuser Contribution Previous Year in Music/"wrapped" playlists?

Hello! My question is: Is it possible to see your own personal "year in music" playlists from previous years if you haven't made them yet? Let's say I want to see what songs I listened to the most in 2014, will I be able to? /Elias

  • Newbie
  • Hello!   My question is: Is it possible to see your own personal "year in music" playlists from previous years if you haven't made them yet? Let's say I want to see what songs I listened to th...
  • Julian
  • Moderator
  • 318 Views
  • 1 replies
  • 0 likes
  • 318 Views
  • 1 replies
  • 0 likes

How can I reach the Support Team??

I use Spotify via Facebook and in Facebook I was regisitered with an old email adress to which I do not have any access anymore. Now I changed the email adress in Facebook but in my spotify profile it doesnt update the email adress although Ive alrea...

  • Regular
  • I use Spotify via Facebook and in Facebook I was regisitered with an old email adress to which I do not have any access anymore. Now I changed the email adress in Facebook but in my spotify profile i...
  • Loxer
  • Spotify Star
  • 219 Views
  • 3 replies
  • 0 likes
  • Account
  • 219 Views
  • 3 replies
  • 0 likes

Superuser Contribution E-mail change

PlanFreeCountry USADeviceSamsung Galaxy J3 6Operating SystemAndroid 7.0 Nougat My Question or IssueIt doesn't let me change my e-mail to a new one, when I try to do it it inmediately changes it back to the old one, please help!

  • Visitor
  • Plan Free Country  USA Device Samsung Galaxy J3 6 Operating System Android 7.0 Nougat   My Question or Issue It doesn't let me change my e-mail to a new one, when I try to do...
  • Julian
  • Moderator
  • 325 Views
  • 1 replies
  • 0 likes
  • Account
  • 325 Views
  • 1 replies
  • 0 likes

Someone on Account

PlanPremiumCountry TurkeyDeviceLg g6Operating SystemAndroid My Question or Issue Someone is on my acc. I changed my password and did log out all devices yet he got into my acc one more time. We had this talk. From bottom to top. First 2 is mine rest ...

  • Casual Listener
  •   Plan Premium Country  Turkey Device Lg g6 Operating System Android   My Question or Issue  Someone is on my acc. I changed my password and did log out all devices yet...
  • gubih
  • Casual Listener
  • 511 Views
  • 4 replies
  • 0 likes
  • Account
    Security
  • 511 Views
  • 4 replies
  • 0 likes

Can't login on desktop

PlanPremiumCountryUSDeviceDell desktopOperating SystemWindows 7 My Question or IssueSpotify application freezes on login page when I enter my username and password. Comes up with red box that says "A firewall may be blocking Spotify. Please update yo...

  • Newbie
  • Plan Premium Country US Device Dell desktop Operating System Windows 7   My Question or Issue Spotify application freezes on login page when I enter my username and password. Comes up ...
  • Loxer
  • Spotify Star
  • 712 Views
  • 1 replies
  • 0 likes
  • Login
  • 712 Views
  • 1 replies
  • 0 likes

Have a premium account but can't access it

I have a premium account but cannot remember my email for the account and the password but know my user name. Please can anyone help me as I'm paying for something I cannot access because of my own f#c# up.I want to chat to someone live on Spotify bu...

  • Visitor
  • I have a premium account but cannot remember my email for the account and the password but know my user name.  Please can anyone help me as I'm paying for something I cannot access because of m...
  • Loxer
  • Spotify Star
  • 390 Views
  • 1 replies
  • 0 likes
  • Other
    Subscription
  • 390 Views
  • 1 replies
  • 0 likes

Can't connect Spotify to Facebook, different from the usual

PlanPremiumCountry UKDevicePC/Samsung Galaxy S8Operating SystemWindows 10 My Question or Issue I had the seemingly common issue of the connect to Facebook button not working in the desktop app, but I managed to connect it via the android app instead,...

  • Casual Listener
  • Plan Premium Country  UK Device PC/Samsung Galaxy S8 Operating System Windows 10   My Question or Issue    I had the seemingly common issue of the connect to Facebook b...
  • 00x6s3-5u_61v
  • Casual Listener
  • 342 Views
  • 1 replies
  • 0 likes
  • Other
  • 342 Views
  • 1 replies
  • 0 likes

FaceBook account deleted -> paid for 2 months but didn't use Spotify because I couldn't log-in

PlanPremiumCountry The NetherlandsDeviceOneX [At the time I used Spotify]Operating SystemAndroid/WindowsMy Question or Issue Hi there,I used to use spotify through my facebook account. I deleted my facebook account and couldn't login anymore. I've pa...

  • Newbie
  • Plan Premium Country  The Netherlands Device OneX [At the time I used Spotify] Operating System Android/Windows My Question or Issue  Hi there, I used to use spotify through my ...
  • Hubo
  • Spotify Star
  • 221 Views
  • 1 replies
  • 0 likes
  • 221 Views
  • 1 replies
  • 0 likes

Online gift card

Im from Mexico and want to give an online gift card to my boyfriend. He is from Spain and his spotify account is from there.Im having a lot of trouble paying the online gift card and I dont know If he will be able to use it if I pay in mexican pesos....

  • Newbie
  •   Im from Mexico and want to give an online gift card to my boyfriend. He is from Spain and his spotify account is from there. Im having a lot of trouble paying the online gift card and I do...
  • Maxim
  • Spotify Star
  • 209 Views
  • 1 replies
  • 0 likes
  • 209 Views
  • 1 replies
  • 0 likes

Loyalty to...

Hi .You should already be fimilar with me Kimberly Borders.I am writing you cause 1. You dont have a phone contact so here I am 2. Im been around using your app since 2014. 3. I just turned 29 years old yesterday and Spotify yall keep threatening to ...

  • Newbie
  • Hi .You should already be fimilar with me Kimberly Borders.I am writing you cause 1. You dont have a phone contact so here I am 2. Im been around using your app since 2014. 3. I just turned 29 years ...
  • Bittencourt
  • Spotify Star
  • 217 Views
  • 1 replies
  • 0 likes
  • 217 Views
  • 1 replies
  • 0 likes

Transferir conta premium

Tenho uma conta premium likada no facebook, porém, excluí definitivamente meu facebook e gostaria de linkar a conta em um e-mail, apenas aparece um número no meu nome de usuário e quando tento entrar com esse número e minha senha, não funciona. Não q...

  • Newbie
  • Tenho uma conta premium likada no facebook, porém, excluí definitivamente meu facebook e gostaria de linkar a conta em um e-mail, apenas aparece um número no meu nome de usuário e quando tento entrar...
  • Bittencourt
  • Spotify Star
  • 2097 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 2097 Views
  • 1 replies
  • 0 likes

Cobrança de 10 reais

Olá, Há dois dias troquei meu cartão de crédito (forma de pagamento) no sistema. Foi feita uma cobrança de 10 reais no meu cartão. Li em vários lugares que ela seria estornada de forma rápida, mas ainda não foi. Alguma solução? Grato Atenciosamente,G...

  • Newbie
  • Olá,   Há dois dias troquei meu cartão de crédito (forma de pagamento) no sistema. Foi feita uma cobrança de 10 reais no meu cartão. Li em vários lugares que ela seria estornada de forma rápid...
  • Bittencourt
  • Spotify Star
  • 280 Views
  • 1 replies
  • 0 likes
  • 280 Views
  • 1 replies
  • 0 likes

Superuser Contribution Difference between two usernames?

In the lpayer in the upper left corner I have one user name (something human-readable that I have specified at some stage), and on the Account screen I have a random sequence of letters.Why are there two of them, and can the first one be changed to s...

  • Newbie
  •   In the lpayer in the upper left corner I have one user name (something human-readable that I have specified at some stage), and on the Account screen I have a random sequence of letters. Why...
  • Julian
  • Moderator
  • 631 Views
  • 3 replies
  • 0 likes
  • 631 Views
  • 3 replies
  • 0 likes

Superuser Contribution upgradint premuim to family premuim

what happens if i paid the premium for the whole year and want to upgrade to family premium?

  • Newbie
  • what happens if i paid the premium for the whole year and want to upgrade to family premium?
  • Julian
  • Moderator
  • 654 Views
  • 3 replies
  • 0 likes
  • 654 Views
  • 3 replies
  • 0 likes

Can't change my e-mail

Hello,I just created an account with my facebook account but the e-mail on that account is obsolete. I can't change it on my profil, just like my name/surname, and birthday.Thanks already !

  • Newbie
  •   Hello, I just created an account with my facebook account but the e-mail on that account is obsolete. I can't change it on my profil, just like my name/surname, and birthday. Thanks already...
  • calinn
  • Composer
  • 288 Views
  • 1 replies
  • 0 likes
  • Account
  • 288 Views
  • 1 replies
  • 0 likes

music is stopping constantly

It is not working, the music on playlist that works are just stopping and then starting after 2 mins.PlanPremiumCountrydenmark Devicesony zx pre Operating SystemAndroid 8reo, Windows 10,etc.) My Question or Issue

  • Newbie
  • It is not working, the music on playlist that works are just stopping and then starting after 2 mins. Plan Premium Country denmark  Device sony zx pre  Operating System Android 8reo...
  • calinn
  • Composer
  • 387 Views
  • 1 replies
  • 0 likes
  • 387 Views
  • 1 replies
  • 0 likes

Pay with paysafecard in Finland?

Hi, can I pay my subscription with a Paysafecard in Finland? I do not see paysafecard as a payment option in the Subscription page.

  • Casual Listener
  •   Hi,    can I pay my subscription with a Paysafecard in Finland? I do not see paysafecard as a payment option in the Subscription page.
  • Otsokoo
  • Casual Listener
  • 2763 Views
  • 2 replies
  • 0 likes
  • 2763 Views
  • 2 replies
  • 0 likes

Solved!! If I close my account how can i save my old playlists?

I sign up this Account with facebook but i wanna close it because of username (i can't change it). If i delete this account permanently can i bring back my playlists friends followers etc. with any kind of way? And what happens to my family premium a...

  • Visitor
  •    I sign up this Account with facebook but i wanna close it because of username (i can't change it). If i delete this account permanently can i bring back my playlists friends followers e...
  • user-removed
  • Not applicable
  • 473 Views
  • 2 replies
  • 0 likes
  • Account
  • 473 Views
  • 2 replies
  • 0 likes

My linked Spotify account displays a different email than my Facebook account.

My Facebook and Spotify account are linked and have been since I created it. In account overview it displays an email which I no longer use and used to be my old facebook email. I have since changed my facebook email but this has not changed on my sp...

  • Visitor
  • My Facebook and Spotify account are linked and have been since I created it. In account overview it displays an email which I no longer use and used to be my old facebook email. I have since changed ...
  • calinn
  • Composer
  • 529 Views
  • 1 replies
  • 0 likes
  • 529 Views
  • 1 replies
  • 0 likes