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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 8746 Views
  • 1 replies
  • 9 likes
  • Security
  • 8746 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 478466 Views
  • 979 replies
  • 111 likes
  • Account
  • 478466 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1209990 Views
  • 119 replies
  • 117 likes
  • Account
  • 1209990 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 120106 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 120106 Views
  • 72 replies
  • 12 likes

Songs won't appear

PlanFree/PremiumCountry DeviceSamsung galaxy J7 prime Operating SystemAndroid My Question or Issue My songs won't appear anymore, when I go to "my library" and then "Songs" it says that my favorites will be saved there. But when I enter "playlists" i...

  • Newbie
  • Plan Free/Premium Country   Device Samsung galaxy J7 prime  Operating System Android    My Question or Issue  My songs won't appear anymore, when I go to "my librar...
  • Loxer
  • Community Legend
  • 433 Views
  • 1 replies
  • 0 likes
  • Account
  • 433 Views
  • 1 replies
  • 0 likes

Doesn't show my activity

PlanPremiumCountry U.K.DeviceMacBook ProOperating SystemiOS 10My Question or IssueI'm not on Private Session and for weeks now my listening activity isnt available on any of my friends accounts at all? Ive tried logging in and out and trying on diffe...

  • Newbie
  • Plan Premium Country  U.K. Device MacBook Pro Operating System iOS 10 My Question or Issue I'm not on Private Session and for weeks now my listening activity isnt available on any of my...
  • Bittencourt
  • Spotify Star
  • 2442 Views
  • 1 replies
  • 0 likes
  • Account
  • 2442 Views
  • 1 replies
  • 0 likes

nao consigo redefinir minha senha

PlanFreeCountry BrazilDevice(LeNovo k6)Operating System(Android 7.0) My Question or Issue Não consigo redefinir minha senha pois aparece um erro dizendo que não tem nenhuma conta associada ao meu e-mail porém quando vou criar outra conta diz que meu ...

  • Casual Listener
  • Plan Free Country  Brazil Device (LeNovo k6) Operating System (Android 7.0)   My Question or Issue  Não consigo redefinir minha senha pois aparece um erro dizendo que não tem...
  • Bittencourt
  • Spotify Star
  • 1495 Views
  • 6 replies
  • 0 likes
  • Account
  • 1495 Views
  • 6 replies
  • 0 likes

Cannot Log In To Mobile Apps

PlanPremiumCountryUSA DeviceSamsung Note 9, Amazon AlexaOperating System My Question or Issue I cannot log in to the mobile app on android. Any time I try, it logs me in for a second and then immediately logs me back out and sends me back to the logi...

  • Newbie
  • Plan Premium Country USA  Device Samsung Note 9, Amazon Alexa Operating System     My Question or Issue  I cannot log in to the mobile app on android. Any time I try, it...
  • user-removed
  • Not applicable
  • 861 Views
  • 4 replies
  • 0 likes
  • Account
    Login
    Other
  • 861 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution When will Spotify be available in India

I just wanted to enquire when will spotify be available in India.

  • Newbie
  • I just wanted to enquire when will spotify be available in India.
  • TomLegend
  • Spotify Legend
  • 98096 Views
  • 22 replies
  • 1 likes
  • Account
    Login
    Premium
    Subscription
  • 98096 Views
  • 22 replies
  • 1 likes

Superuser Contribution Can’t reset password

I’ve created this mock account to finally get some help, it really should be easier than this. Crazy that I have to create ANOTHER account, create another email for it, just so can get into my normal account. These will uselessly clutter your databas...

  • Visitor
  • I’ve created this mock account to finally get some help, it really should be easier than this. Crazy that I have to create ANOTHER account, create another email for it, just so can get into my normal...
  • Daisy
  • Spotify Legend
  • 637 Views
  • 1 replies
  • 0 likes
  • Account
  • 637 Views
  • 1 replies
  • 0 likes

library songs disappeared

PlanPremiumCountry Greece My Question or Issue All library songs disappeared from all my devices again for second time in the last 3-4 months.I tried to clear reinstall spotify on all devices but nothing happened.It seems that someone hacked my accou...

  • Casual Listener
  • Plan Premium Country  Greece     My Question or Issue   All library songs disappeared from all my devices again for second time in the last 3-4 months. I tried to clear r...
  • m1chal1s
  • Casual Listener
  • 902 Views
  • 4 replies
  • 0 likes
  • Account
    Premium
    Security
  • 902 Views
  • 4 replies
  • 0 likes

Superuser Contribution Creating an account for our business

So I have been charged with creating a spotify account for my company, we're not trying to pay music at our location/ we don't need a commercial license (so soundtrack business seems not to apply), we just want our own account (similar to like Pitchf...

  • Casual Listener
  • So I have been charged with creating a spotify account for my company, we're not trying to pay music at our location/ we don't need a commercial license (so soundtrack business seems not to apply), w...
  • MattSuda
  • Spotify Star
  • 70114 Views
  • 6 replies
  • 6 likes
  • Other
  • 70114 Views
  • 6 replies
  • 6 likes

Solved!! Creating a company account

Hiya! I want to create a free account for my company. We're not looking to make a branded playlist (don't have the budget). We just want to create a playlist - as a company, not through my personal account - that we can share on our social media chan...

  • Casual Listener
  • Hiya! I want to create a free account for my company. We're not looking to make a branded playlist (don't have the budget).  We just want to create a playlist - as a company, not through my pers...
  • MattSuda
  • Spotify Star
  • 27360 Views
  • 8 replies
  • 1 likes
  • Account
    Free
  • 27360 Views
  • 8 replies
  • 1 likes

How to verify Business Profile

I would like to know how to verify our company profile, and how to link it to a Facebook Page if possible. I found a link on the Forum, but the link is broken.

  • Newbie
  • I would like to know how to verify our company profile, and how to link it to a Facebook Page if possible. I found a link on the Forum, but the link is broken.
  • MattSuda
  • Spotify Star
  • 2256 Views
  • 2 replies
  • 0 likes
  • 2256 Views
  • 2 replies
  • 0 likes

How can I listen to explicit content?

PlanPremiumCountry HungaryDeviceAllOperating SystemAll My Question or IssueWhen I try to listen to explicit songs on my girlfriend account spotify can't play them. I can listen to it on mine. How can I solve this?

  • Casual Listener
  • Plan Premium Country  Hungary Device All Operating System All   My Question or Issue When I try to listen to explicit songs on my girlfriend account spotify can't play them. I can...
  • xoholo
  • Composer
  • 1644 Views
  • 3 replies
  • 0 likes
  • Account
    Other
  • 1644 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Spotify account not working with Chromecast

PlanFamilyCountry CanadaDeviceSamsung Galaxy S8, Google Home, (Account Issue)Operating SystemAndroid, Windows, Google My Question or Issue Spotify wont cast to any device. This happens regardless of the device used to cast. I can attempt to cast from...

  • Regular
  • Plan Family Country  Canada Device Samsung Galaxy S8, Google Home, (Account Issue) Operating System Android, Windows, Google   My Question or Issue  Spotify wont cast to any ...
  • wylieca
  • Regular
  • 1800 Views
  • 2 replies
  • 0 likes
  • Account
    Other
    Premium
  • 1800 Views
  • 2 replies
  • 0 likes

Problem with automatic country and family account

PlanFamily PremiumCountry FRDevice Macbook Pro and android phonesOperating SystemOsX and android 8My Question or IssueJust bought a family plan. My son is actually on a trip in UK, and he created his account on his android phone when he received the ...

  • Casual Listener
  • Plan Family Premium Country  FR Device  Macbook Pro and android phones Operating System OsX and android 8 My Question or Issue Just bought a family plan. My son is actually on a tr...
  • youngjoseph1996
  • Roadie
  • 476 Views
  • 1 replies
  • 1 likes
  • Account
    Other
    Premium
    Subscription
  • 476 Views
  • 1 replies
  • 1 likes

Solved!! My spotify broke completely

PlanPremiumCountry DevicePCOperating SystemWindows 10 My Question or Issue Hello.Today my spotify completely broke on pc. It started about 6 months ago when I couldn't see what my friends are listening to. Then about a month ago some songs I searched...

  • Casual Listener
  •   Plan Premium Country   Device PC Operating System Windows 10   My Question or Issue  Hello. Today my spotify completely broke on pc. It started about 6 months ago wh...
  • Issarnik
  • Casual Listener
  • 7039 Views
  • 10 replies
  • 2 likes
  • Other
    Subscription
  • 7039 Views
  • 10 replies
  • 2 likes

Can't Access Account

PlanFree DeviceSamsung Galaxy S8 My Question or Issue My other half can no longer login to get account. She is told something along the lines of her email and password not matching. We reset the password, though this was awkward as doing this on her ...

  • Casual Listener
  • Plan Free   Device Samsung Galaxy S8   My Question or Issue  My other half can no longer login to get account. She is told something along the lines of her email and password no...
  • Birnzy89
  • Casual Listener
  • 551 Views
  • 2 replies
  • 0 likes
  • Account
  • 551 Views
  • 2 replies
  • 0 likes

Solved!! I can't find my music

PlanPremiumCountry: Germany DeviceSamsung Galaxy S8 My Question or IssueHello, I have some problems with my spotify account (payment was taken regularly). I usually find my artists, albums, songs, playlists, etc. under library. I listened to music as...

  • Casual Listener
  • Plan Premium Country: Germany    Device Samsung Galaxy S8   My Question or Issue Hello, I have some problems with my spotify account (payment was taken regularly). I usually fi...
  • Sassi93
  • Casual Listener
  • 4367 Views
  • 5 replies
  • 0 likes
  • Account
  • 4367 Views
  • 5 replies
  • 0 likes

Solved!! How can I delete my community account?

I had to make an account in order to ask a question so I don't need it anymore. How can I delete it? I want to keep my Spotify account but community account is useless now. Thanks!

  • Visitor
  • I had to make an account in order to ask a question so I don't need it anymore. How can I delete it? I want to keep my Spotify account but community account is useless now. Thanks!
  • isaumyam
  • Composer
  • 1484 Views
  • 1 replies
  • 0 likes
  • Other
  • 1484 Views
  • 1 replies
  • 0 likes

Solved!! Unfollowed artists

Plan FamilyPremiumCountry Spain Device(iPhone 6, MacBook Pro late 2016)Operating System(iOS 10, OSX) I've been using Spotify for a few years now and during this time as a customer, I followed a lot of interesting artists. I recently noticed that most...

  • Music Fan
  •   Plan Family Premium Country Spain   Device (iPhone 6, MacBook Pro late 2016) Operating System (iOS 10, OSX)     I've been using Spotify for a few years now and during...
  • isaumyam
  • Composer
  • 5553 Views
  • 6 replies
  • 2 likes
  • Account
  • 5553 Views
  • 6 replies
  • 2 likes

Nobody can find me via my name

hello. my username is randomly choosen by spotify and it is full of numbers but my profile name is my real name. still nobody can find my account. I have tried spotify:user:(username) but it does not work. How can my friends or anybody find me?

  • Newbie
  • hello. my username is randomly choosen by spotify and it is full of numbers but my profile name is my real name. still nobody can find my account. I have tried spotify:user:(username) but it does not...
  • Noah
  • Spotify Star
  • 445 Views
  • 1 replies
  • 0 likes
  • Account
  • 445 Views
  • 1 replies
  • 0 likes

Explicit button

My Playlist is gone. My girlfriend also downloaded these songs but I don't know why the playlist doesn't appear under "my playlists"? I can't add songs to it - I can not even find it in my phone. Does spotify delete some playlist after time ?? Pls he...

  • Newbie
  • My Playlist is gone. My girlfriend also downloaded these songs but I don't know why the playlist doesn't appear under "my playlists"? I can't add songs to it - I can not even find it in my phone.&nbs...
  • Noah
  • Spotify Star
  • 389 Views
  • 1 replies
  • 0 likes
  • 389 Views
  • 1 replies
  • 0 likes