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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • saarth
  • Newbie
  • 262619 Views
  • 790 replies
  • 81 likes
  • Account
  • 262619 Views
  • 790 replies
  • 81 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1128938 Views
  • 118 replies
  • 106 likes
  • Account
  • 1128938 Views
  • 118 replies
  • 106 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • G_Loc
  • Gig Goer
  • 71902 Views
  • 63 replies
  • 8 likes
  • Account
    Login
    Premium
  • 71902 Views
  • 63 replies
  • 8 likes

Local files

Is there no loanger an option to add a local file? I've searched this forum for 2 days now and 'Local Files' isn't an option from the settings. Please advise. Thanks!

  • Regular
  • Is there no loanger an option to add a local file? I've searched this forum for 2 days now and 'Local Files' isn't an option from the settings.    Please advise.   Thanks!
  • dadiva1908
  • Regular
  • 307 Views
  • 5 replies
  • 0 likes
  • Account
  • 307 Views
  • 5 replies
  • 0 likes

Superuser Contribution Spotify changed my login email

PlanPremiumCountry SwedenDeviceSamsung Galaxy S8, PC Operating System Windows 10 My Question or Issue So a while back I wanted to log in to my Spotify account on the PC app at work. I'd done this plenty of times before but suddenly it wouldn't accept...

  • Newbie
  • Plan Premium Country  Sweden Device Samsung Galaxy S8, PC  Operating System  Windows 10   My Question or Issue  So a while back I wanted to log in to my Spotify a...
  • JulianA_Bogota
  • Roadie
  • 417 Views
  • 1 replies
  • 0 likes
  • Account
    Security
  • 417 Views
  • 1 replies
  • 0 likes

suddenly, it is impossible to log in

hello, suddenly I can no longer login from any device on which I spotify. I can log in only on the site or on this comunity. The error that tells me is that I am residing abroad or I tried to reset the password and reinstall the application but I do ...

  • Casual Listener
  • hello, suddenly I can no longer login from any device on which I spotify. I can log in only on the site or on this comunity. The error that tells me is that I am residing abroad or I tried to reset...
  • Billy-J
  • Spotify Star
  • 317 Views
  • 3 replies
  • 0 likes
  • Account
  • 317 Views
  • 3 replies
  • 0 likes

can't find email account

Countrynetherlands DevicesonosOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue hey everyone i have a problem. i can't find my email with which i log in.i think i tried every email i can remember. i have a premium account a...

  • Visitor
  •   Country netherlands   Device sonos Operating System (iOS 10, Android Oreo, Windows 10,etc.)    My Question or Issue  hey everyone  i have a problem. i ...
  • Billy-J
  • Spotify Star
  • 641 Views
  • 3 replies
  • 0 likes
  • Login
  • 641 Views
  • 3 replies
  • 0 likes

Seriously, what is going on with these ads. NO appropriate

Just logged on and kept hearing the sound of text messages going off. It was coming from an odd Ad off to the side. Not only was I unable to mute it (ridiculous) but then when I made it bigger to see if I could turn it off that way, I was greeted wit...

Screen Shot 2018-08-06 at 11.35.12 AM.png
  • Newbie
  •   Just logged on and kept hearing the sound of text messages going off. It was coming from an odd Ad off to the side. Not only was I unable to mute it (ridiculous) but then when I made it bigge...
  • Billy-J
  • Spotify Star
  • 821 Views
  • 2 replies
  • 0 likes
  • Other
    Premium
  • 821 Views
  • 2 replies
  • 0 likes

Log in accounts

I had a free account “A”. My family bought a family premium package “B”. In my apps, my username is “B”. But if i log in with my same email on the computer, my username “A” appeared instead and said that im using a free account. How do i correct this...

  • Newbie
  • I had a free account “A”. My family bought a family premium package “B”. In my apps, my username is “B”. But if i log in with my same email on the computer, my username “A” appeared instead and said ...
  • Keanu_C
  • Spotify Star
  • 256 Views
  • 1 replies
  • 0 likes
  • Account
  • 256 Views
  • 1 replies
  • 0 likes

Pagamento estudante

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry BrasimDeviceIphone 6sOperating SystemiOS 10 My Question or Issue Estou tentando efetuar o pagamento da minha...

  • Newbie
  • None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country  Brasim Device Iphone 6s Operating System...
  • Bittencourt
  • Spotify Star
  • 233 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
  • 233 Views
  • 2 replies
  • 0 likes

Account details are from a previous Spotify user on my pc

I signed up for Spotify but when I log in the user name is me but the account details are for someone who used to use Spotify on my pc...... how do I fix this as I want to sign up for premium but don't want to be paying for their account. Thanks in a...

  • Casual Listener
  • I signed up for Spotify but when I log in the user name is me but the account details are for someone who used to use Spotify on my pc...... how do I fix this as I want to sign up for premium but don...
  • marisams
  • Casual Listener
  • 286 Views
  • 2 replies
  • 0 likes
  • Account
    Login
  • 286 Views
  • 2 replies
  • 0 likes

Superuser Contribution probleme avec l'invitation (spotify family) envoyée à mon fils

My Question or Issue Bonjour,mon fils a bien recu l'invitation pour rejoindre spotify family mais apres avoir rempli l'inscription, le compte ne se crée pas.Il a essayé de creer un compte directement sur le site spotify, mais ce n'est pas possible.J'...

  • Newbie
  •   My Question or Issue  Bonjour, mon fils a bien recu l'invitation pour rejoindre spotify family mais apres avoir rempli  l'inscription, le compte ne se crée pas. Il a essayé de cr...
  • SergioDavid
  • Roadie
  • 916 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 916 Views
  • 1 replies
  • 0 likes

Não consigo acessar minha conta premium

Eu tenho uma conta Premium universitário e após trocar de aparelho é acessa o spotify observei que minhas playlists sumiram e minha conta ficou como free; Continuo recebendo a cobrança é não consigo acessar minha conta premium. PlanPremium universitá...

  • Newbie
  • Eu tenho uma conta Premium universitário e após  trocar de aparelho é acessa o spotify observei que minhas playlists  sumiram e minha conta ficou como free;  Continuo recebendo a cobr...
  • Bittencourt
  • Spotify Star
  • 434 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
    Premium
    Security
    Subscription
  • 434 Views
  • 1 replies
  • 0 likes

Spotify thinks phone is offline

Spotify will not allow me to search anything other than my local files. If go to menu options the view artist and view album is greyed out. I have made sure offline mode is turned off, I have completely uninstalled and reinstalled Spotify, tried usin...

  • Casual Listener
  • Spotify will not allow me to search anything other than my local files. If go to menu options the view artist and view album is greyed out. I have made sure offline mode is turned off, I have complet...
  • Jhj005
  • Casual Listener
  • 243 Views
  • 2 replies
  • 0 likes
  • Premium
  • 243 Views
  • 2 replies
  • 0 likes

Solved!! Stolen account

PlanPremium (family)CountryGermany DeviceSony Xperia Compact Operating SystemAndroid 8 My Question or IssueHello community, somebody stole my wife's account yesterday - the email is changd and she is not able to log in anymore. What should we do now?...

  • Casual Listener
  • Plan Premium (family) Country Germany   Device Sony Xperia Compact   Operating System Android 8   My Question or Issue Hello community, somebody stole my wife's account yes...
  • SweMar
  • Music Fan
  • 439 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Security
  • 439 Views
  • 3 replies
  • 0 likes

Solved!! Adding a follow button to signature

Hi Guys, I have been trying to add a follow button to my spotify community signature - there are already a few guides on how to do this but i have to assume the interface has changed as i cannot find a signature field to do this under Personal Inform...

  • Gig Goer
  • Hi Guys,   I have been trying to add a follow button to my spotify community signature - there are already a few guides on how to do this but i have to assume the interface has changed as i ca...
  • SweMar
  • Music Fan
  • 281 Views
  • 1 replies
  • 0 likes
  • Account
  • 281 Views
  • 1 replies
  • 0 likes

already an acount on my emailadres (inactive account)

I try to subscribe for a family account but somewhere my emailadress is know in the database, when i try to recover the password i get the message; no active account found. im in a loop...how do i get my email adress removed from the database so that...

  • Newbie
  • I try to subscribe for a family account but somewhere my emailadress is know in the database, when i try to recover the password i get the message; no active account found. im in a loop... how do i ...
  • user-removed
  • Not applicable
  • 575 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Subscription
  • 575 Views
  • 1 replies
  • 0 likes

Solved!! Why have all my playlists disappeared?

I didn't delete them please help me

  • Newbie
  • I didn't delete them please help me
  • Daliaortega
  • Newbie
  • 100502 Views
  • 176 replies
  • 7 likes
  • 100502 Views
  • 176 replies
  • 7 likes

[Win10]Firewall login problem

PlanFree DevicePCOperating SystemWindows 10 My Question or IssueAfter I reinstalled Spotify, I experienced such a problem that I get an error when logging into my account.The firewall is not blocked for spotify.

  • Newbie
  • Plan Free  Device PC Operating System Windows 10   My Question or Issue After I reinstalled Spotify, I experienced such a problem that I get an error when logging into my account.Th...
  • mickaelads
  • Music Fan
  • 723 Views
  • 1 replies
  • 0 likes
  • Login
  • 723 Views
  • 1 replies
  • 0 likes

Account Hi-jacked

Hey! I'm using premium on the iPhone 7, and have suspected for a bit that someone else had access to my account when I noticed music I didn't recognise appearing in my saved songs section. I didn't really think about it, assuming that I had just left...

  • Newbie
  •   Hey! I'm using premium on the iPhone 7, and have suspected for a bit that someone else had access to my account when I noticed music I didn't recognise appearing in my saved songs section. I ...
  • Billy-J
  • Spotify Star
  • 485 Views
  • 1 replies
  • 0 likes
  • Security
  • 485 Views
  • 1 replies
  • 0 likes

Change Country

Hey, so I change last month my spotify account from Germany to the US but I can´t listen to everything from Germany anymore so I want to change back and stay with Germany. I live in the US but I´m very often in Germany.I quit my premium (like I was s...

  • Regular
  • Hey, so I change last month my spotify account from Germany to the US but I can´t listen to everything from Germany anymore so I want to change back and stay with Germany. I live in the US but I´m ve...
  • zophie29
  • Regular
  • 402 Views
  • 9 replies
  • 0 likes
  • Account
  • 402 Views
  • 9 replies
  • 0 likes

Solved!! Can't connect to Facebook account

I have a regular account (login via email). I can't connect it to Facebook - the login prompt that is triggered by the desktop app when I click "Connect to Facebook" seems to be invisible (it is only visible if I hold down Alt+Tab). I can't make the ...

  • Casual Listener
  • I have a regular account (login via email). I can't connect it to Facebook - the login prompt that is triggered by the desktop app when I click "Connect to Facebook" seems to be invisible (it is only...
  • Soggy-Ox
  • Casual Listener
  • 666 Views
  • 3 replies
  • 0 likes
  • Account
    Free
  • 666 Views
  • 3 replies
  • 0 likes

Custom report Analytics?

Hi, I need help with https://analytics.spotify.com/? Is there a way to make a custom report for one month, in this case, May. I can do a custom report but it isn't song by song only by an artist name. Thanks

  • Songwriter
  • Hi, I need help with https://analytics.spotify.com/? Is there a way to make a custom report for one month, in this case, May. I can do a custom report but it isn't song by song only by an artist...
  • Maxim
  • Spotify Star
  • 273 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 273 Views
  • 1 replies
  • 0 likes