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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • ku001i
  • Newbie
  • 406747 Views
  • 959 replies
  • 107 likes
  • Account
  • 406747 Views
  • 959 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1176368 Views
  • 119 replies
  • 113 likes
  • Account
  • 1176368 Views
  • 119 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 100071 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 100071 Views
  • 68 replies
  • 10 likes

Someone is trying to hack my account.

PlanPremiumCountry USADeviceLG ThinQOperating SystemAndroid My Question or Issue I'm constantly getting emails suggesting I should change my password because Spotify suspects someone is trying to access my account. I have received this email 5 times ...

  • Newbie
  • Plan Premium Country  USA Device LG ThinQ Operating System Android   My Question or Issue  I'm constantly getting emails suggesting I should change my password because Spotif...
  • Kwenchana
  • Regular
  • 1960 Views
  • 2 replies
  • 1 likes
  • Account
    Security
  • 1960 Views
  • 2 replies
  • 1 likes

Subscribed randomly to 'Drake'

Hi, please help! I randomly got subscribed to playlists containing songs from DRAKE. I dont even listen to hip hop! about 7 of his songs played automatically when I was not even using Spotify! I changed my password, but I have seen, that I am not the...

  • Casual Listener
  • Hi, please help! I randomly got subscribed to playlists containing songs from DRAKE. I dont even listen to hip hop! about 7 of his songs played automatically when I was not even using Spotify! I...
  • Jᴀᴄᴋ
  • Roadie
  • 329 Views
  • 1 replies
  • 0 likes
  • Account
    Security
    Subscription
  • 329 Views
  • 1 replies
  • 0 likes

Account compromised - anyone else affected? Can't change my e-mail

PlanPremiumCountry US Was listening to Spotify on my laptop when it suddenly said it was playing on a Galaxy S7 Edge. I don't own that device, so I immediately became suspicious. Started the whole password reset process and I noticed that the phone n...

  • Gig Goer
  • Plan Premium Country  US   Was listening to Spotify on my laptop when it suddenly said it was playing on a Galaxy S7 Edge.  I don't own that device, so I immediately became suspic...
  • Andehh
  • Music Fan
  • 2896 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Security
  • 2896 Views
  • 3 replies
  • 0 likes

Son has saved his playlists under my name?

My teenage son has saved all his playlists under my name in our family premium account as he did not originally accept the invitation to join from his email. This means I often cannot access my playlists as he is listening via his iPhone 8. Can playl...

  • Newbie
  • My teenage son has saved all his playlists under my name in our family premium account as he did not originally accept the invitation to join from his email. This means I often cannot access my playl...
  • Jose_M
  • Spotify Star
  • 165 Views
  • 1 replies
  • 1 likes
  • Premium
  • 165 Views
  • 1 replies
  • 1 likes

Disconnect from Facebook with a Family account

Hi,I and my wife have a family account.Origianlly I created this acocunt using FB. I know want to disconnect from FB but haven't found any solution for that yet. Only option I see is to create a new account and manually transfer all my playlists.But ...

  • Casual Listener
  • Hi, I and my wife have a family account. Origianlly I created this acocunt using FB. I know want to disconnect from FB but haven't found any solution for that yet. Only option I see is to create a ...
  • Jose_M
  • Spotify Star
  • 405 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 405 Views
  • 3 replies
  • 0 likes

Solved!! My accountname is a number

PlanPremiumCountry NetherlandsDeviceDesktopOperating SystemWindows 10 My Question or Issue Yesterday I wanted to disconnect my spotify account from my facebook. So I deleted the acces with facebook from the account settings. However when I logged bac...

  • Casual Listener
  • Plan Premium Country  Netherlands Device Desktop Operating System Windows 10   My Question or Issue  Yesterday I wanted to disconnect my spotify account from my facebook. So ...
  • Jose_M
  • Spotify Star
  • 505 Views
  • 4 replies
  • 0 likes
  • Account
    Login
    Premium
  • 505 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution How to delete facebook friend

Hello. Here are my problems:1. My friend and I were connected via the facebook. Unfortunately, his account was banned later. Is there any way not to be followed by his old account? I can still see him in the followers' section. He can't enter this ac...

  • Regular
  • Hello. Here are my problems: 1. My friend and I were connected via the facebook. Unfortunately, his account was banned later. Is there any way not to be followed by his old account? I can still see ...
  • Peter
  • Spotify Legend
  • 503 Views
  • 3 replies
  • 0 likes
  • Account
  • 503 Views
  • 3 replies
  • 0 likes

Superuser Contribution Issue posting in the Playlist Exchange

Hi, For three days I have been trying to post in the link exchange section. I keep putting in my link https://open.spotify.com/playlist/12qxcPk2PKVdbClv3PwbXV and the link previews but when I click post I get: You must include a Spotify Playlist URI/...

  • Songwriter
  • Hi,  For three days I have been trying to post in the link exchange section. I keep putting in my link https://open.spotify.com/playlist/12qxcPk2PKVdbClv3PwbXV and the link previews but whe...
  • Peter
  • Spotify Legend
  • 1661 Views
  • 14 replies
  • 0 likes
  • Other
  • 1661 Views
  • 14 replies
  • 0 likes

Solved!! Can't login to spotify with my facebook account

PlanNormaly Premium but somehow its back to free Country Belgium Operating Systemandroid, Windows 10 My Question or Issue When i use the Facebook-login button on the spotify app it tells me there is no spotify account connected to my facebook.but if ...

  • Newbie
  • Plan Normaly Premium but somehow its back to free   Country  Belgium     Operating System android, Windows 10   My Question or Issue   When i use the Faceboo...
  • jaiwareham
  • Composer
  • 586 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Subscription
  • 586 Views
  • 2 replies
  • 0 likes

Superuser Contribution Problem with artist name in Distro Kid

Hi! I currently have a Spotify Artist Profile under my name "Matias Lerici"Under this profile I used to have my first record uploaded using Spinnup as the aggregator.A couple of weeks ago I decided to switch to Distro Kid so I cancelled my Spinnup su...

  • Casual Listener
  •   Hi!  I currently have a Spotify Artist Profile under my name "Matias Lerici" Under this profile I used to have my first record uploaded using Spinnup as the aggregator. A couple of we...
  • Guido
  • Spotify Legend
  • 8389 Views
  • 5 replies
  • 0 likes
  • Account
    Subscription
  • 8389 Views
  • 5 replies
  • 0 likes

Superuser Contribution Duplicate Account Help

PlanPremium (Family)CountryU.S.A.DeviceNew XPS 9575? N/A reallyOperating SystemWindows 10 My Question or Issue Hi there. My dad bought a new laptop today and didn't know his email to log into Spotify (on our Family plan). Turns out, he signed up with...

  • Newbie
  • Plan Premium (Family) Country U.S.A. Device New XPS 9575? N/A really Operating System Windows 10   My Question or Issue  Hi there. My dad bought a new laptop today and didn't know...
  • Guido
  • Spotify Legend
  • 267 Views
  • 3 replies
  • 0 likes
  • Account
  • 267 Views
  • 3 replies
  • 0 likes

Superuser Contribution My account has been hacked

PlanPremiumCountry CanadaDeviceSamsung Galaxy S7Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue My account was hacked. I had to create this account to be able to contact spotify about this. This should be easier to contac...

  • Casual Listener
  • Plan Premium Country  Canada Device Samsung Galaxy S7 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  My account was hacked. I had to cr...
  • Guido
  • Spotify Legend
  • 294 Views
  • 3 replies
  • 0 likes
  • Account
  • 294 Views
  • 3 replies
  • 0 likes

logged out few days ago and can't logged in

Desktop : Macbook Pro 2018Mobile: Android - Pixel 2 latest OSCountry: Indonesia I got logged out from my Spotify desktop version few days ago and logged in using my Facebook account via browser. Then I realized my premium plan disappeared, I believe ...

  • Casual Listener
  • Desktop : Macbook Pro 2018 Mobile: Android - Pixel 2 latest OS Country: Indonesia   I got logged out from my Spotify desktop version few days ago and logged in using my Facebook account via ...
  • Mantisentil
  • Community Legend
  • 187 Views
  • 1 replies
  • 0 likes
  • Login
  • 187 Views
  • 1 replies
  • 0 likes

Superuser Contribution Hacked!!! Help

Hi Guys, My account seemed to be hacked. Someone is listening to music on my account and it only says listinging from webbrower. They change my music while I im listening and I cant figure out what to do. I have reset passwor, logged out all devices,...

  • Casual Listener
  • Hi Guys,   My account seemed to be hacked. Someone is listening to music on my account and it only says listinging from webbrower. They change my music while I im listening and I cant figure o...
  • Guido
  • Spotify Legend
  • 314 Views
  • 5 replies
  • 0 likes
  • Account
  • 314 Views
  • 5 replies
  • 0 likes

Playlist not showing up

One of my older playlists is not showing up in my library or on my profile anymore, but I can still access it with a link. However, I cannot edit the playlist from this link. https://open.spotify.com/playlist/5cQUnQsnKvGJLYCCMf0fiN

  • Newbie
  • One of my older playlists is not showing up in my library or on my profile anymore, but I can still access it with a link. However, I cannot edit the playlist from this link.   https://op...
  • OneByBoo
  • Roadie
  • 275 Views
  • 1 replies
  • 0 likes
  • Account
  • 275 Views
  • 1 replies
  • 0 likes

Solved!! Is there any possibility to cancel a support ticket?

So I sent a support ticket regarding account transfering from facebook to "normal" (with login ID and such) a few hours ago, but I changed my mind so is there anyway to "cancel" a support ticket?

  • Casual Listener
  •   So I sent a support ticket regarding account transfering from facebook to "normal" (with login ID and such) a few hours ago, but I changed my mind so is there anyway to "cancel" a support tic...
  • Jose_M
  • Spotify Star
  • 626 Views
  • 3 replies
  • 0 likes
  • Other
  • 626 Views
  • 3 replies
  • 0 likes

Can't Log In

PlanFree/PremiumCountry DeviceHuawei Nova 2i & Mac AirOperating SystemiOS & Android My Question or Issue Hi There, I was a student in NZ and i subscribe on Spotify premium. I recently just moved back to my country in Indonesia for a month, and I forg...

  • Newbie
  • Plan Free/Premium Country   Device Huawei Nova 2i & Mac Air Operating System iOS & Android   My Question or Issue  Hi There,  I was a student in NZ and i subscr...
  • kesany
  • Newbie
  • 288 Views
  • 2 replies
  • 1 likes
  • Account
    Free
    Login
    Premium
  • 288 Views
  • 2 replies
  • 1 likes

Cannot change my paying information

Want to change my bank account 

  • Newbie
  • Want to change my bank account  
  • Jose_M
  • Spotify Star
  • 286 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 286 Views
  • 1 replies
  • 0 likes

connected to facebook but no friends in list

PlanPremium My Question or Issue My account is linked with my Facebook account, yet I can't seem to be able to find any friends and connect with them. I tried logging in through the app and the PC and it's the same. there's something wrong. my Facebo...

  • Casual Listener
  •   Plan Premium   My Question or Issue   My account is linked with my Facebook account, yet I can't seem to be able to find any friends and connect with them. I tried logging in t...
  • Jose_M
  • Spotify Star
  • 367 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
  • 367 Views
  • 1 replies
  • 0 likes

Superuser Contribution WTH where is my privacy

I just noticed yesterday that all my playlist gets automatically published as public. I had to install this stupid spottify "Client Software" (just used it und PS and iOS till now) to mark all (each by one #wth!) as private and change all my profile ...

  • Casual Listener
  •   I just noticed yesterday that all my playlist gets automatically published as public.  I had to install this stupid spottify "Client Software" (just used it und PS and iOS till now) t...
  • ParentalControl
  • Composer
  • 633 Views
  • 5 replies
  • 1 likes
  • Account
  • 633 Views
  • 5 replies
  • 1 likes