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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 9031 Views
  • 1 replies
  • 9 likes
  • Security
  • 9031 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 481931 Views
  • 979 replies
  • 111 likes
  • Account
  • 481931 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1210883 Views
  • 119 replies
  • 117 likes
  • Account
  • 1210883 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 120914 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 120914 Views
  • 72 replies
  • 12 likes

Find past songs in Mint playlist

Hello, There were a few songs that I really liked from the "mint" playlist last week that I realized did not save to my account. I noticed the songs in this playlist were changed this week and I can no longer find them because I don't remember the ti...

  • Newbie
  • Hello,   There were a few songs that I really liked from the "mint" playlist last week that I realized did not save to my account. I noticed the songs in this playlist were changed this week a...
  • osornios
  • Spotify Star
  • 1562 Views
  • 1 replies
  • 0 likes
  • 1562 Views
  • 1 replies
  • 0 likes

Problem logging in

Somehow I was logged off of my account and now I am not able to log in with my Facebook it keeps reporting that there has been an error. I have also tried manually typing my information multiple times and it still won't let me access my account. I kn...

  • Newbie
  • Somehow I was logged off of my account and now I am not able to log in with my Facebook it keeps reporting that there has been an error. I have also tried manually typing my information multiple time...
  • osornios
  • Spotify Star
  • 467 Views
  • 1 replies
  • 0 likes
  • 467 Views
  • 1 replies
  • 0 likes

issues with the radio suggestions

Hi I have an issue with the radio stations -I can't delete the radio suggestions the app keeps pushing me, even tought I really don't like them (they're just general hit songs mixes, made up from songs and artists I never listen to).It mainly bugs me...

  • Newbie
  • Hi 🙂   I have an issue with the radio stations - I can't delete the radio suggestions the app keeps pushing me, even tought I really don't like them (they're just general hit songs mixe...
  • osornios
  • Spotify Star
  • 560 Views
  • 1 replies
  • 0 likes
  • Unlimited
  • 560 Views
  • 1 replies
  • 0 likes

Login error on intergra 40.4 receiver

Hi, Im trying to login to my premium account on my receiver but I keep getting a login error, i have tried my email address and the the device username and get the same error.can you assist? PlanPremiumCountry Deviceintegra 40.4 receiverOperating Sys...

  • Visitor
  • Hi, Im trying to login to my premium account on my receiver but I keep getting a login error,  i have tried my email address and the the device username and get the same error. can you as...
  • osornios
  • Spotify Star
  • 424 Views
  • 1 replies
  • 0 likes
  • Other
  • 424 Views
  • 1 replies
  • 0 likes

I do not upload albums and I get an error when looking for songs or artists

Uso Spotify con frecuencia, un día comencé a cometer un error al buscar canciones o artistas, no le di mucha importancia, después de un tiempo las listas de reproducción tampoco me cargaron, me dan un error, por favor, ayúdenme.PlanPremiunPaísChile p...

  • Newbie
  • Uso Spotify con frecuencia, un día comencé a cometer un error al buscar canciones o artistas, no le di mucha importancia, después de un tiempo las listas de reproducción tampoco me cargaron, me dan u...
  • osornios
  • Spotify Star
  • 507 Views
  • 1 replies
  • 0 likes
  • Account
  • 507 Views
  • 1 replies
  • 0 likes

Solved!! Offre étudiante sur mauvais compte

PlanPremiumCountryFrance My Question or Issue Bonjour lors de la confirmation de mon offre étudiante, je n'ai pas vu que ça m'avais connecter automatiquement sur le vieux compte d'un ami en cache sur le navigateur de mon smartphone ... Quand j'ai vou...

  • Newbie
  • Plan Premium Country France   My Question or Issue  Bonjour lors de la confirmation de mon offre étudiante, je n'ai pas vu que ça m'avais connecter automatiquement sur le vieux compte...
  • Jose_M
  • Spotify Star
  • 577 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
  • 577 Views
  • 2 replies
  • 0 likes

Wrong name when I enter Family plan

I just entered a family plan, and despite everything being OK on my side, from the plan owner's account I see a wrong name matched to my email!Any idea how I can change it (if possible)The email is right, whereas the name is wrong

Screenshot_20190306-170129_Chrome.jpg
  • Visitor
  • I just entered a family plan, and despite everything being OK on my side, from the plan owner's account I see a wrong name matched to my email! Any idea how I can change it (if possible) The email ...
  • Jose_M
  • Spotify Star
  • 691 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 691 Views
  • 3 replies
  • 0 likes

Superuser Contribution Activity feed won't publish even after verifying settings

PlanPremium FamilyCountry CanadaDevice(iPhone XR, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI've been having an issue with my activity feed not updating.1) I verfied that all of my apps have bee...

  • Visitor
  • Plan Premium Family Country  Canada Device (iPhone XR, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I've been having...
  • Peter
  • Spotify Legend
  • 796 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Security
    Subscription
  • 796 Views
  • 3 replies
  • 0 likes

Superuser Contribution All my music is gone

PlanFreeCountry Normally Belgium, now ItalyDeviceMacBook AirOperating System My Question or Issue Normally I live in Belgium, but because of my Erasmus exchange I live now already in Italy for 1 month. A few days ago, when I wanted to login on my spo...

  • Casual Listener
  • Plan Free Country  Normally Belgium, now Italy Device MacBook Air Operating System     My Question or Issue  Normally I live in Belgium, but because of my Erasmus exchan...
  • Guido
  • Spotify Legend
  • 745 Views
  • 5 replies
  • 0 likes
  • Account
  • 745 Views
  • 5 replies
  • 0 likes

Spotify playing on another device

Hello, Today I woke up and checked my mobile for notifications, the usual routine, and I notice Spotify was working on another device. I have spotify premium (student package). This was not the first time, I already reseted the devices once and keeps...

  • Casual Listener
  •   Hello,   Today I woke up and checked my mobile for notifications, the usual routine, and I notice Spotify was working on another device. I have spotify premium (student package). &nbs...
  • OneByBoo
  • Roadie
  • 1212 Views
  • 1 replies
  • 1 likes
  • Account
    Login
    Premium
    Security
  • 1212 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify Advertising Songs

How do I stop spotify from advertising artists I don't like? This is the second time that spotify stop my playlist to put on some song i dont like and I cant click dislike this song like usual. I pay for NO ADVERTISING that includes music advertise.P...

  • Regular
  • How do I stop spotify from advertising artists I don't like? This is the second time that spotify stop my playlist to put on some song i dont like and I cant click dislike this song like usual. I pay...
  • Peter
  • Spotify Legend
  • 2918 Views
  • 19 replies
  • 2 likes
  • Other
    Premium
    Security
    Subscription
  • 2918 Views
  • 19 replies
  • 2 likes

All music is gone

Hi everyone,Last night something strange happend. I was listening to my music and midway through a song another song starts playing and as i'm skipping songs I didn't recognize any of them.I decided to take a look at my libary and all my playlists wh...

  • Regular
  •     Hi everyone, Last night something strange happend. I was listening to my music and midway through a song another song starts playing and as i'm skipping songs I didn't recognize any ...
  • Jose_M
  • Spotify Star
  • 724 Views
  • 5 replies
  • 1 likes
  • Premium
    Security
  • 724 Views
  • 5 replies
  • 1 likes

Solved!! Playlists deleted for a strange

PlanPremiumCountryBrazilDeviceiPhone 5cOperating SystemiOS 10 My Question or Issue Someone logged in my account and I don't know who can be. Already changed my password every times. In the first time the person deleted ALL my playlists and created 3 ...

  • Newbie
  • Plan Premium Country Brazil Device iPhone 5c Operating System iOS 10   My Question or Issue  Someone logged in my account and I don't know who can be. Already changed my password ...
  • Luan
  • Spotify Star
  • 615 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Premium
    Security
  • 615 Views
  • 2 replies
  • 0 likes

Email deleted due to inactivity-cant access account

PlanFreeCountry United StatesDevicePixel 2, HP laptop My Question or IssueMy primary Spotify account has been using my university email, however due to my forgetting to change my email password my university email account was deleted. Because the ema...

  • Visitor
  • Plan Free Country  United States Device Pixel 2, HP laptop   My Question or Issue My primary Spotify account has been using my university email, however due to my forgetting to chan...
  • Brunelicia
  • Community Legend
  • 810 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 810 Views
  • 1 replies
  • 0 likes

Account has been taken over

PlanPremiumCountryUnited StatesDeviceSamsung J7Operating SystemAndroid My Question or Issue So my problem is a weird one. Ive had Spotify Premium for over 3 years and have had my account probably around 5 years. Im only saying that because Im very fa...

  • Visitor
  • Plan Premium Country United States Device Samsung J7 Operating System Android   My Question or Issue  So my problem is a weird one. Ive had Spotify Premium for over 3 years and ha...
  • Brunelicia
  • Community Legend
  • 448 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Security
  • 448 Views
  • 3 replies
  • 0 likes

Solved!! Password is shown publicly when creating a playlist

PlanPremiumCountry GermanyDeviceiPhone Operating SystemiOS 12 My Question or Issue I created a playlist and shared it with friends. When I shared the playlist it showed my password as my username (and still does when you look up the playlist). This i...

  • Casual Listener
  •   Plan Premium Country  Germany Device iPhone  Operating System iOS 12   My Question or Issue   I created a playlist and shared it with friends. When I shared the...
  • Brunelicia
  • Community Legend
  • 742 Views
  • 4 replies
  • 0 likes
  • Account
    Other
  • 742 Views
  • 4 replies
  • 0 likes

Superuser Contribution Play count thru Family Accounts

Hey there,if a familiy are using a premium family account does the artist receive a play from each family-member or does it count only as a one play? For example - if all 5 family members are playing the same album does it count as 5 plays or as one ...

  • Regular
  • Hey there, if a familiy are using a premium family account does the artist receive a play from each family-member or does it count only as a one play?   For example - if all 5 family member...
  • Katerina
  • Spotify Legend
  • 484 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 484 Views
  • 1 replies
  • 0 likes

Solved!! someone keeps logging into my account.

PlanPremiumCountry The NetherlandsDevice Samsung S7 edge / chromebook My Question or Issue So someone i don't know keeps logging into my account, i think it's always the same person because the music they listen to is always similar to the music they...

  • Casual Listener
  •   Plan Premium Country  The Netherlands Device   Samsung S7 edge / chromebook   My Question or Issue  So someone i don't know keeps logging into my account, i think...
  • hetismicha
  • Casual Listener
  • 3353 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Security
  • 3353 Views
  • 2 replies
  • 0 likes

Superuser Contribution Can't connct via facebook

Hey, I am trying to connect to my spotify account using facebook log in, and then my facebook acount is sending me message "we noticed an unusual activity in your facebook", then I click "it was me", but it hapens again and again. What should I do?

  • Newbie
  • Hey, I am trying to connect to my spotify account using facebook log in, and then my facebook acount is sending me message "we noticed an unusual activity in your facebook", then I click "it was me",...
  • Katerina
  • Spotify Legend
  • 393 Views
  • 1 replies
  • 0 likes
  • 393 Views
  • 1 replies
  • 0 likes

I can see my friend's collaborative playlist (but not invited?)

So my friend has a collaborative playlist, and as far as I can tell it is public. The weird thing is it looks like I can add and delete without following it. Have I been invited by accident or without knowing? Is it a glitch? Help me out here please!

  • Newbie
  • So my friend has a collaborative playlist, and as far as I can tell it is public. The weird thing is it looks like I can add and delete without following it. Have I been invited by accident or withou...
  • OneByBoo
  • Roadie
  • 645 Views
  • 1 replies
  • 0 likes
  • 645 Views
  • 1 replies
  • 0 likes