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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Ak_7
  • Visitor
  • 382418 Views
  • 918 replies
  • 107 likes
  • Account
  • 382418 Views
  • 918 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1166296 Views
  • 119 replies
  • 111 likes
  • Account
  • 1166296 Views
  • 119 replies
  • 111 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 96971 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 96971 Views
  • 68 replies
  • 10 likes

Superuser Contribution The password recovery page gives a 404

I've lost my password, so I go to the page for password recovery.I received an e-mail with as link. (https://www.spotify.com/password-reset/recovery)I clicked on the page and now I get a 404-page that the page does not exist.What is wrong?I've a prem...

  • Casual Listener
  •   I've lost my password, so I go to the page for password recovery. I received an e-mail with as link. (https://www.spotify.com/password-reset/recovery) I clicked on the page and now I get a ...
  • Guido
  • Spotify Legend
  • 818 Views
  • 4 replies
  • 0 likes
  • Account
    Login
    Premium
  • 818 Views
  • 4 replies
  • 0 likes

How to control Spotify Connect

Country PolandDeviceSamsung Galaxy J7 My Question or Issue I don't want to connect my computer account with mobile phone. How to change the settings and have two apps seperately?

  • Newbie
  •   Country  Poland Device Samsung Galaxy J7  My Question or Issue  I don't want to connect my computer account with mobile phone. How to change the settings and have two...
  • landonharris88
  • Composer
  • 358 Views
  • 1 replies
  • 0 likes
  • Account
  • 358 Views
  • 1 replies
  • 0 likes

Superuser Contribution Account used by someone else, resetting password doesn't help

Nor does signing out everywhere help. A week ago I realized my account was compromised. I immediately changed password and signed out on all devices. I contacted Spotify too because I'd like to know where this compromise come from. All I knew was tha...

  • Regular
  • Nor does signing out everywhere help.   A week ago I realized my account was compromised. I immediately changed password and signed out on all devices. I contacted Spotify too because I'd like...
  • PreticleAlt
  • Regular
  • 5365 Views
  • 16 replies
  • 8 likes
  • Account
    Security
  • 5365 Views
  • 16 replies
  • 8 likes

spotify account broken

PlanFreeCountry USADevice/OSDesktop Windows/Web Player My Question or Issue On Web Player, I can play music fine as a guest, but once I log in, the UI still shows up but when I click on something to play it, it just doesn't play. On the Desktop app, ...

  • Newbie
  • Plan Free Country  USA Device/OS Desktop Windows/Web Player     My Question or Issue  On Web Player, I can play music fine as a guest, but once I log in, the UI still sho...
  • Jose_M
  • Spotify Star
  • 290 Views
  • 1 replies
  • 0 likes
  • Account
  • 290 Views
  • 1 replies
  • 0 likes

IDEA SUGGESTION - LIVE CONCERTS

PlanPremiumCountry ArgentinaDeviceMotrolla Z2 PlayOperating SystemAndroid Oreo My Question or IssueNeither of them just a suggestion! It would be nice to watch live concerts of bands! Its a nice idea, I know videos are not that popular for the applic...

  • Regular
  • Plan Premium Country  Argentina Device Motrolla Z2 Play Operating System Android Oreo   My Question or Issue Neither of them just a suggestion! It would be nice to watch live...
  • Jose_M
  • Spotify Star
  • 258 Views
  • 2 replies
  • 0 likes
  • Other
  • 258 Views
  • 2 replies
  • 0 likes

Superuser Contribution I was charged but could not get the premium

PlanPremiumCountry MalaysiaDeviceOppo r7Operating System(android ) My Question or Issue I signed up for RM2 for 3 months package, but was told I have previously signed up for a promo, the system then went on to Bill my credit card of RM2

  • Casual Listener
  • Plan Premium Country  Malaysia Device Oppo r7 Operating System (android )   My Question or Issue  I signed up for RM2 for 3 months package, but was told I have previously sig...
  • Guido
  • Spotify Legend
  • 308 Views
  • 3 replies
  • 0 likes
  • Account
  • 308 Views
  • 3 replies
  • 0 likes

It charged my Credit but it didn't go through

PlanPremiumCountryGermanyDevice Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue This morning I went to update my payment method and chose my mobile provider, I put in all the data and it charged me for 9.99 euro, however,...

  • Newbie
  • Plan Premium Country Germany Device   Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  This morning I went to update my payment method an...
  • Jose_M
  • Spotify Star
  • 140 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 140 Views
  • 1 replies
  • 0 likes

Playlists are gone replaced with someone elses

PlanPremiumCountryCanadaDeviceSamsung Galaxy 8 My Question or Issue I sign back into my account. All my playlists are gone and replaced with someone elses all in French. How do I get my playlists back?

  • Newbie
  • Plan Premium Country Canada Device Samsung Galaxy 8   My Question or Issue  I sign back into my account. All my playlists are gone and replaced with someone elses all in French. How...
  • Noah
  • Spotify Star
  • 182 Views
  • 1 replies
  • 0 likes
  • Premium
  • 182 Views
  • 1 replies
  • 0 likes

Someone is using my spotify

Im at university on the wifi and my music stopped and a new device pops and it says it is playing on it. It keeps happening, even tho i logged out and changed my password. The only way to make it stop is to go offline. PlanFree/PremiumCountry CanadaD...

  • Newbie
  • Im at university on the wifi and my music stopped and a new device pops and it says it is playing on it. It keeps happening, even tho i logged out and changed my password. The only way to make it sto...
  • Noah
  • Spotify Star
  • 164 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 164 Views
  • 1 replies
  • 0 likes

Recently played artists no longer showing up?

There are some old posts about this already but none of the answers help.I haven't been able to see my recently played artists on my profile page for a few weeks. Happens on both mobile and desktop. Have logged out and in a few times on both to no av...

  • Visitor
  • There are some old posts about this already but none of the answers help. I haven't been able to see my recently played artists on my profile page for a few weeks. Happens on both mobile and desktop...
  • Jose_M
  • Spotify Star
  • 186 Views
  • 2 replies
  • 1 likes
  • Account
    Other
  • 186 Views
  • 2 replies
  • 1 likes

Superuser Contribution Family account problem

PlanPremiumCountry Finland DeviceSamsung Galaxy S8Operating System(iOS 10, Android Oreo, Windows 10,etc.)Android My Question or IssueHi.I have a new mobile phone and premium doesn't work with my email anymore. I can only use Spotify Free, my family u...

  • Newbie
  •   Plan Premium Country Finland   Device Samsung Galaxy S8 Operating System (iOS 10, Android Oreo, Windows 10,etc.) Android   My Question or Issue Hi. I have a new mob...
  • Guido
  • Spotify Legend
  • 272 Views
  • 2 replies
  • 0 likes
  • Premium
  • 272 Views
  • 2 replies
  • 0 likes

Superuser Contribution Double charge

Hey, Hi, Hello, So it has come to my attention that Spotify has been charging me twice since April, one payment through Spotify of 9.99 and one through Apple of 12.99(13.80 w/ tax). I contacted Apple and say they could only refund me two months back ...

  • Newbie
  • Hey, Hi, Hello,   So it has come to my attention that Spotify has been charging me twice since April, one payment through Spotify of 9.99 and one through Apple of 12.99(13.80 w/ tax). I c...
  • Daisy
  • Spotify Legend
  • 309 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 309 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution return item fee

Why is there a return fee of 35$ on my bank statement when the subcrition fee is 9.99$? This is outrageous

  • Newbie
  • Why is there a return fee of 35$ on my bank statement when the subcrition fee is 9.99$? This is outrageous 
  • Guido
  • Spotify Legend
  • 269 Views
  • 2 replies
  • 0 likes
  • Account
  • 269 Views
  • 2 replies
  • 0 likes

Can I find the songs I played from a day that was 5 months ago?

Hi there! I hope someone can help me...About 5 months ago, I played a vew songs with my friend all via my spotify on the iPhone. Because he recently passed away I am now looking back for the songs we played then. Does anyone know if it is possible to...

  • Casual Listener
  • Hi there!   I hope someone can help me... About 5 months ago, I played a vew songs with my friend all via my spotify on the iPhone. Because he recently passed away I am now looking back for t...
  • Noah
  • Spotify Star
  • 13643 Views
  • 5 replies
  • 0 likes
  • Account
    Other
  • 13643 Views
  • 5 replies
  • 0 likes

Making payments in Turkey

We live in Turkey and we wish to upgrade our account to Premium but we are only given the option to pay by credit card. Unfortunately we do not have a credit card, only a debit card which is not accepted. Is there any other method of payment in Turke...

  • Newbie
  •  We live in Turkey and we wish to upgrade our account to Premium but we are only given the option to pay by credit card. Unfortunately we do not have a credit card, only a debit card which is no...
  • Maxim
  • Spotify Star
  • 1717 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 1717 Views
  • 1 replies
  • 0 likes

Superuser Contribution No tienes una cuenta de Spotify conectada a tu cuenta de Facebook.

PlanPremiumCountry USADeviceiPhone X, Windows laptopOperating SystemiOS 12 & Windows 10 My Question or Issue Buenas a todos,No puedo acceder a mi cuenta, Spotify me manda este mensaje:"No tienes una cuenta de Spotify conectada a tu cuenta de Facebook...

  • Newbie
  • Plan Premium Country  USA Device iPhone X, Windows laptop Operating System iOS 12 & Windows 10   My Question or Issue  Buenas a todos, No puedo acceder a mi cuenta,...
  • Jemi
  • Spotify Legend
  • 500 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Security
    Subscription
  • 500 Views
  • 1 replies
  • 0 likes

Superuser Contribution Anmelden für Premium Account

My Question or Issue Ich habe Premium Family abonniert und es lief lange Zeit sehr gut. Heute funktionierte die Suchfunktion nicht mehr und da habe ich mich abgemeldet. Das Wiederanmelden hat nicht funktioniert und ich habe ein neues Passwort angefor...

  • Casual Listener
  •       My Question or Issue  Ich habe Premium Family abonniert und es lief lange Zeit sehr gut. Heute funktionierte die Suchfunktion nicht mehr und da habe ich mich abgemeldet....
  • Jemi
  • Spotify Legend
  • 362 Views
  • 1 replies
  • 0 likes
  • Account
  • 362 Views
  • 1 replies
  • 0 likes

Solved!! Need to cancel old account, locked out

Set up an account with an old email, now logged out. Email is locked and cannot reset password on old account. Set up a new one up a new one but need to cancel the old one please. Can I get some customer support? Perhaps the credit card can be traced...

  • Newbie
  • Set up an account with an old email, now logged out. Email is locked and cannot reset password on old account. Set up a new one up a new one but need to cancel the old one please. Can I get some cust...
  • ErickRGuetta
  • Community Legend
  • 776 Views
  • 1 replies
  • 0 likes
  • Account
  • 776 Views
  • 1 replies
  • 0 likes

Will saved songs, and my subscription transfer to a new account?

If I make a new account is there a way I can transfer all of my saved songs, playlists, followers, people I am following? I just need a new username but inorder to do that I need a new account

  • Casual Listener
  • If I make a new account is there a way I can transfer all of my saved songs, playlists, followers, people I am following? I just need a new username but inorder to do that I need a new account  
  • Noah
  • Spotify Star
  • 696 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 696 Views
  • 1 replies
  • 0 likes

Play music on AUX and Bluetooth speaker at the same time!

PlanPremiumCountryDenmarkDeviceiPhone 7Operating SystemWindows 10 My Question or Issue So my question is -I have a Logitech X-230 which needs a AUX input, if i put that in, will i be able to listen to the same song on the Logitech speaker, and on my ...

  • Newbie
  • Plan Premium Country Denmark Device iPhone 7 Operating System Windows 10   My Question or Issue  So my question is - I have a Logitech X-230 which needs a AUX input, if i put tha...
  • LaloPech
  • Songwriter
  • 33568 Views
  • 3 replies
  • 1 likes
  • Account
  • 33568 Views
  • 3 replies
  • 1 likes