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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

hinika

Newbie

292473 Views

529 replies

34 likes

Account
Free
  • 292473 Views
  • 529 replies
  • 34 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

Spotify Star

Babyodaa

Roadie

13699 Views

6 replies

11 likes

Security
  • 13699 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Casual Listener

1r0nm0nk3y

Casual Listener

541552 Views

990 replies

115 likes

Account
  • 541552 Views
  • 990 replies
  • 115 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

Casual Listener

12paws

Casual Listener

129683 Views

74 replies

12 likes

Account
Login
Premium
  • 129683 Views
  • 74 replies
  • 12 likes

Ich kann kein Premium kaufen

Ich wollte mir furhin mit PayPal mir das 3 Monat Angebot holen jedoch steht dort das ich ein Bankkonto hinzufügen soll, ich hab bereits ein Bankkonto hinzugefüght und bestätigt.

Casual Listener

Ich wollte mir furhin mit PayPal mir das 3 Monat Angebot holen jedoch steht dort das ich ein Bankkonto hinzufügen soll, ich hab bereits ein Bankkonto hinzugefüght und bestätigt.    

Maxim

Spotify Star

756 Views

5 replies

0 likes

Free
  • 756 Views
  • 5 replies
  • 0 likes

Superuser Contribution Lost songs

Saved songs were lost and music suggestion now completely off from what I like. Can I reset something?

Casual Listener

Saved songs were lost and music suggestion now completely off from what I like. Can I reset something?  

ShiroRecord

Regular

404 Views

3 replies

0 likes

Account
  • 404 Views
  • 3 replies
  • 0 likes

Superuser Contribution No puedo conectarme con mi cuenta de Spotify

Hola llevo dos días que cuando intento conectarme a la aplicación de Spotify me dan el mensaje de error diciendo que solo se puede estar en extranjero durante 14 días con la cuenta de Spotify gratuita. Pero yo no he salido del país en ningún momento....

Casual Listener

Hola llevo dos días que cuando intento conectarme a la aplicación de Spotify me dan el mensaje de error diciendo que solo se puede estar en extranjero durante 14 días con la cuenta de Spotify gratuit...

Peter

Spotify Legend

787 Views

5 replies

0 likes

Free
Subscription
  • 787 Views
  • 5 replies
  • 0 likes

Solved!! Change payment date

Hi Everyone, I do not know if you have had any inconvenience with your payment date however it is happening to me. I really would like to change my payment date because it is causing me delays on my payment to Spotify and that really bothers me. Do y...

Newbie

Hi Everyone,    I do not know if you have had any inconvenience with your payment date however it is happening to me.  I really would like to change my payment date because it is ...

Billy-J

Spotify Star

1393 Views

1 replies

0 likes

Payment
  • 1393 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Clarification on the Terms and Conditions

Will it go against the terms and conditions if I play my spotify with a group of friends (being with me in person and they can hear it) or if I play it in a room with people inside?

Casual Listener

Will it go against the terms and conditions if I play my spotify with a group of friends (being with me in person and they can hear it) or if I play it in a room with people inside?

phelp

Casual Listener

840 Views

2 replies

0 likes

  • 840 Views
  • 2 replies
  • 0 likes

Country settings

PlanPremiumCountry SpainDevicePCOperating Systemw10 My Question or Issue I'm pretty annoyed with the music suggested by Spotify since it usually suggests only playlists or artists that are from Spain or Mex or whatever Spanish speaking country, which...

Casual Listener

  Plan Premium Country  Spain Device PC Operating System w10   My Question or Issue  I'm pretty annoyed with the music suggested by Spotify since it usually suggests on...

carlaFromSpaña

Casual Listener

272 Views

2 replies

0 likes

Account
  • 272 Views
  • 2 replies
  • 0 likes

Unable to sign in account

I know the username but I forgot the email and password , the account is signed in to my PS4 though and maybe if you guys send me the email I made it with I can remember everything altogether but if not I was really hoping I can use a new email & kee...

Newbie

I know the username but I forgot the email and password , the account is signed in to my PS4 though and maybe if you guys send me the email I made it with I can remember everything altogether but if ...

Billy-J

Spotify Star

265 Views

1 replies

0 likes

Account
Login
Other
  • 265 Views
  • 1 replies
  • 0 likes

Superuser Contribution Different facebook linked to account with completely different email

For some reason my mother's Facebook is linked to my spotify though her email address is different than mine so why is it when I log in with my email it's linked to her facebook?

Visitor

For some reason my mother's Facebook is linked to my spotify though her email address is different than mine so why is it when I log in with my email it's linked to her facebook? 

Peter

Spotify Legend

357 Views

3 replies

0 likes

Account
Login
  • 357 Views
  • 3 replies
  • 0 likes

Superuser Contribution No aparece el boton para conectar con facebook

El otro dia elimine mi cuenta de facebook, para crear una nueva.Al entra en spotify encontre que mi usuario, havia canviado a numeros. (logicamente, ya no tenia el facebook)Entonces entre para conectar mi nueva cuenta de facebook, y no aparecia el bo...

Newbie

El otro dia elimine mi cuenta de facebook, para crear una nueva. Al entra en spotify encontre que mi usuario, havia canviado a numeros. (logicamente, ya no tenia el facebook) Entonces entre para co...

Peter

Spotify Legend

727 Views

3 replies

0 likes

  • 727 Views
  • 3 replies
  • 0 likes

Solved!! Artist Profile issue

PlanFree/PremiumCountry United StatesDeviceSamsung Galaxy 9,Operating SystemAndroid OreoMy Question or Issue I recently just uploaded our artist's debut album and he goes by Joshua. The album is on spotify but it is under another artist who goes by J...

Newbie

Plan Free/Premium Country  United States Device Samsung Galaxy 9, Operating System Android Oreo My Question or Issue   I recently just uploaded our artist's debut album a...

Maxim

Spotify Star

294 Views

1 replies

0 likes

Free
  • 294 Views
  • 1 replies
  • 0 likes

Change password messages

PlanPremiumCountrySpain Device Operating System My Question or Issue Hi, I'm receiving several (8 until now but they're still coming) emails saying that I''m trying to changhe my password, and it's not me who is trying to do it.Someone is trying to h...

Newbie

Plan Premium Country Spain   Device   Operating System     My Question or Issue  Hi,   I'm receiving several (8 until now but they're still coming) emails s...

Maxim

Spotify Star

231 Views

2 replies

0 likes

Account
  • 231 Views
  • 2 replies
  • 0 likes

Superuser Contribution recently played artists not showing

recently played artists not showing for a couple weeks despite having settings enabled and not using private session. tried reinstalling and logging in and out and no luck. i have version 8.4.79.933 installed PlanPremiumCountry US DeviceiPhone 7Opera...

Newbie

recently played artists not showing for a couple weeks despite having settings enabled and not using private session. tried reinstalling and logging in and out and no luck. i have version 8.4.79.933 ...

novacjokovic

Casual Listener

327 Views

2 replies

0 likes

Account
  • 327 Views
  • 2 replies
  • 0 likes

Superuser Contribution How do I reset password if I can't access the email associated to my account?

Hi - I forgot my premium password and need to reset it. However, the email address associated to my account is no longer active. As I result, I can't access spotify

Visitor

Hi - I forgot my premium password and need to reset it. However, the email address associated to my account is no longer active. As I result, I can't access spotify 😞  

Guido

Spotify Legend

287 Views

1 replies

0 likes

Account
Premium
  • 287 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify not showing full name when linked to Facebook.

Hey, I'm having issues with my display name on Spotify.I linked my Facebook account to my Spotify account to connect to my Facebook friends, however my display name is only my first name rather than my full name. Is there any way to fix this, or will...

Visitor

Hey, I'm having issues with my display name on Spotify. I linked my Facebook account to my Spotify account to connect to my Facebook friends, however my display name is only my first name rather tha...

Guido

Spotify Legend

704 Views

4 replies

0 likes

Account
  • 704 Views
  • 4 replies
  • 0 likes

Superuser Contribution Double account

PlanFree/Premium both Country New Zealand and IrelandDeviceHuaweiOperating SystemAndroid My Question or IssueHi all,I had a premium account in NZ that was paid for by my phone bill. When I moved to Ireland I couldn't access this account. I setup anot...

Newbie

  Plan Free/Premium both  Country  New Zealand and Ireland Device Huawei Operating System Android   My Question or Issue Hi all, I had a premium account in NZ that was...

Guido

Spotify Legend

480 Views

1 replies

0 likes

Account
  • 480 Views
  • 1 replies
  • 0 likes

Superuser Contribution Me hicieron un cobro doble en mi tarjeta de debito

Hola buenos días alguien me puede ayudar, Spotify Me Hizo una carga doble en mi Tarjeta de débito el día de ayer y quiero solucionar este problema, que me reembolse mi dinero.

Casual Listener

Hola buenos días alguien me puede ayudar, Spotify Me Hizo una carga doble en mi Tarjeta de débito el día de ayer y quiero solucionar este problema, que me reembolse mi dinero. 

Guido

Spotify Legend

340 Views

1 replies

0 likes

Account
  • 340 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Won't stay connected to Facebook

I've had my account linked to Facebook for a many years, however recently it must have unlinked. I try to reconnect to FB by going to 'settings>connect to facebook' on spotify desktop and on the iOS app. It takes me through the steps and says that I ...

Casual Listener

I've had my account linked to Facebook for a many years, however recently it must have unlinked. I try to reconnect to FB by going to 'settings>connect to facebook' on spotify desktop and on the i...

Guido

Spotify Legend

4315 Views

3 replies

1 likes

Login
  • 4315 Views
  • 3 replies
  • 1 likes

Family Account problem.

few years ago I was in a family account with my brother then I left after few mounts later. right now I start a subscription as familiy account with my wife but when I send invite to her she see my brother name(guess old familiy account owner name wh...

Visitor

few years ago I was in a family account with my brother then I left after few mounts later. right now  I start a subscription as familiy account with my wife   but when I send invite t...

user-removed

Not applicable

233 Views

1 replies

0 likes

Account
Premium
Security
Subscription
  • 233 Views
  • 1 replies
  • 0 likes

Music suggestion system

PlanPremiumCountry ChileDeviceAllOperating SystemAll My Question or Issue Really I don't know where I need put this post but... I wanted to create this.I'm very upset with the music suggestion system.. WHAY the spotify show me suggestion about music ...

Regular

Plan Premium Country  Chile Device All Operating System All   My Question or Issue  Really I don't know where I need put this post but... I wanted to create this. I'm very u...

user-removed

Not applicable

233 Views

1 replies

0 likes

Other
  • 233 Views
  • 1 replies
  • 0 likes

Can't find my user in the spotify search.

PlanPremiumCountryMX DeviceallOperating SystemALL My Question or Issue I can search any of my facebook friends linked to my account, however I am unable to find my own user and my friends are unable to find my account. We have tried with the full nam...

Casual Listener

    Plan Premium Country MX   Device all Operating System ALL   My Question or Issue   I can search any of my facebook friends linked to my account, however I a...

user-removed

Not applicable

405 Views

4 replies

1 likes

Account
Other
  • 405 Views
  • 4 replies
  • 1 likes