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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 3
  • Rising Star 3
  • 334 Views
  • 0 replies
  • 6 likes
  • Security
  • 334 Views
  • 0 replies
  • 6 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Faithless2o
  • Regular
  • 437038 Views
  • 971 replies
  • 108 likes
  • Account
  • 437038 Views
  • 971 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1194505 Views
  • 119 replies
  • 116 likes
  • Account
  • 1194505 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Hobbit70
  • Visitor
  • 106527 Views
  • 70 replies
  • 11 likes
  • Account
    Login
    Premium
  • 106527 Views
  • 70 replies
  • 11 likes

Superuser Contribution SPOTIFY (Premium) not working on all devices

Hi, I have a Premium account paid untill 6th June: And my problem is that I cannot access music in any device: 1. Mobile: there is bar: "Spotify is in offline mode" on both wifi and mobile network. Intresting I can play music that is downloaded. 2. O...

Snap 2018-05-24 at 16.38.41.png Snap 2018-05-24 at 16.39.49.png
  • Newbie
  • Hi,    I have a Premium account paid untill 6th June:   And my problem is that I cannot access music in any device:   1. Mobile: there is bar: "Spotify is in offline mod...
  • JulianA_Bogota
  • Roadie
  • 407 Views
  • 1 replies
  • 0 likes
  • 407 Views
  • 1 replies
  • 0 likes

premium account

my provider changed my phone number, and now my Premium status has been removed...i need this back...how?

  • Newbie
  • my provider changed my phone number, and now my Premium status has been removed...i need this back...how?
  • Robert_W
  • Community Legend
  • 548 Views
  • 1 replies
  • 0 likes
  • 548 Views
  • 1 replies
  • 0 likes

PIN Code

When i enter my cellphone number to upgrade my spotify to premium, i cannot receive the PIN Code on my cellphone number, please help me.

  • Newbie
  • When i enter my cellphone number to upgrade my spotify to premium, i cannot receive the PIN Code on my cellphone number, please help me.
  • 7i_7h-bi638s
  • Newbie
  • 51651 Views
  • 40 replies
  • 19 likes
  • Premium
  • 51651 Views
  • 40 replies
  • 19 likes

Payment Problems

PlanFreeCountry United StatesDeviceIphone 8 plusOperating SystemiOS 11.4 My Question or Issue Every time I try to pay for Spotify Premium it says payment denied no matter what card I use, since I have more than enough money on the card to pay for it.

  • Newbie
  •   Plan Free Country  United States Device Iphone 8 plus Operating System iOS 11.4   My Question or Issue  Every time I try to pay for Spotify Premium it says payment de...
  • LlukKas
  • Composer
  • 318 Views
  • 1 replies
  • 0 likes
  • 318 Views
  • 1 replies
  • 0 likes

Payment

PlanFreeCountry DeviceiPhone 7Operating System My Question or Issue My card is being charged by Spotify and I have never had premium! I want to cancel the account that is using my card!

  • Newbie
  • Plan Free Country   Device iPhone 7 Operating System     My Question or Issue  My card is being charged by Spotify and I have never had premium! I want to cancel the acc...
  • two847
  • Newbie
  • 296 Views
  • 1 replies
  • 0 likes
  • 296 Views
  • 1 replies
  • 0 likes

Account hijacked

Hi there, I'm using Spotify Premium Family and today I noticed that someone listened to music and I didn't know the device (I made sure, that it was no one from my family). I immediately changed the password and logged out from all devices. Now I had...

  • Newbie
  •   Hi there,  I'm using Spotify Premium Family and today I noticed that someone listened to music and I didn't know the device (I made sure, that it was no one from my family).  I im...
  • mikeymurph77
  • Regular
  • 458 Views
  • 2 replies
  • 0 likes
  • Security
    Subscription
  • 458 Views
  • 2 replies
  • 0 likes

Account issue

PlanFree Country USADeviceSamsung Galaxy S8Operating System Android My Question or Issue I made spotify account under a fake email and I put in a random password because I wasn't sure I would use it I entered my credit card info and after I bought it...

  • Newbie
  •   Plan Free   Country  USA Device Samsung Galaxy S8 Operating System  Android   My Question or Issue  I made spotify account under a fake email and I put in ...
  • mikeymurph77
  • Regular
  • 364 Views
  • 1 replies
  • 0 likes
  • 364 Views
  • 1 replies
  • 0 likes

Someone hacked my account

PlanPremium CountryChile DeviceMotorola Moto G4/Moto G 2013 Operating SystemWindows 10 My Question or IssueHi, I just wanted to state here that someone (or something) hacked my account 2 days ago (I didn't logged in for a couple of days until now). A...

  • Newbie
  • Plan Premium   Country Chile   Device Motorola Moto G4/Moto G 2013   Operating System Windows 10   My Question or Issue Hi, I just wanted to state here that someone (...
  • mikeymurph77
  • Regular
  • 399 Views
  • 2 replies
  • 0 likes
  • 399 Views
  • 2 replies
  • 0 likes

Solved!! ISSUES with Family Plan - very frustrating

PlanFree Country Device Operating System My Question or Issue My wife signed up to Spotify Family plan and sent me an invite. I accepted the invite and filled in the required info - name, address and postal code. It worked fine for the first week the...

  • Casual Listener
  • Plan Free   Country   Device   Operating System   My Question or Issue     My wife signed up to Spotify Family plan and sent me an invite. I accepted the inv...
  • EthanS1
  • Community Legend
  • 8917 Views
  • 3 replies
  • 0 likes
  • Subscription
  • 8917 Views
  • 3 replies
  • 0 likes

Account attached to a deleted fb account and old school email

Hello!Unfortunately, I had to delete Facebook permanately a few weeks ago and my spotify was created with that account. All is good until I found out that the back up email I used was my school email that permanately wad deactivated once the semester...

  • Visitor
  • Hello! Unfortunately, I had to delete Facebook permanately a few weeks ago and my spotify was created with that account.  All is good until I found out that the back up email I used was my scho...
  • Tameecar
  • Casual Listener
  • 936 Views
  • 4 replies
  • 0 likes
  • 936 Views
  • 4 replies
  • 0 likes

Superuser Contribution Spotify Türkiye Öğrenci İndirimi Sorunu

Öğrenci indiriminden yararlanmak için kredi kartı şifrelerimi va yazdım ve sonra öğrenci belgemi yolladım ve bana bi kaç güne onay oluşur diye bi kare çıktı ve ödeme kredi kartımda bekleyen işlemlere alındı ama bir gun oldu onay gelmedi işleme alındı...

  • Newbie
  • Öğrenci indiriminden yararlanmak için kredi kartı şifrelerimi va yazdım ve sonra öğrenci belgemi yolladım ve bana bi kaç güne onay oluşur diye bi kare çıktı ve ödeme kredi kartımda bekleyen işlemlere...
  • Julian
  • Moderator
  • 649 Views
  • 3 replies
  • 0 likes
  • 649 Views
  • 3 replies
  • 0 likes

Spotify Playlist For A Pride Event; Do We Need A Spotify Business Account?

Hello, We're an official Pride event and we'd like to make a playlist for our festival featuring all our artists, we're unsure whether we need a business account or not as this would be purely digital and would not be played in the office or at the f...

  • Newbie
  • Hello,   We're an official Pride event and we'd like to make a playlist for our festival featuring all our artists, we're unsure whether we need a business account or not as this would be pure...
  • Narankiwi
  • Composer
  • 365 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
  • 365 Views
  • 1 replies
  • 0 likes

Playlist 5 years old son influences Spotify suggestions

PlanPremiumCountry BelgiumDeviceiPhone 10Operating SystemiOS 10 My Question or Issue I created some playlists for my 5 years old son with a lot of Kids music (not always my style ;-)). Since he wants to listen to it every morning on his way to school...

  • Newbie
  • Plan Premium Country  Belgium Device iPhone 10 Operating System iOS 10   My Question or Issue    I created some playlists for my 5 years old son with a lot of Kids musi...
  • jsannn
  • Community Legend
  • 554 Views
  • 1 replies
  • 0 likes
  • Other
  • 554 Views
  • 1 replies
  • 0 likes

changing existing account to a new computer

I would like to transfer my existing account to my new iMac. How can I do this?

  • Casual Listener
  • I would like to transfer my existing account to my new iMac. How can I do this?
  • 5bgvp_y-5iqyn
  • Casual Listener
  • 590 Views
  • 2 replies
  • 0 likes
  • 590 Views
  • 2 replies
  • 0 likes

Solved!! How am i supposed to remember my username?

If i cant log in with my display name how am i supposed to know what my username is?

  • Newbie
  • If i cant log in with my display name how am i supposed to know what my username is?
  • 0u_075b4-cmsk
  • Regular
  • 794 Views
  • 2 replies
  • 1 likes
  • 794 Views
  • 2 replies
  • 1 likes

Solved!!Superuser Contribution Android: Can't Login, no error message

Hi, I'm trying to log in into my Spotify in my Android phone, but I couldn't. I reset my password, and able to succesfully login to Spotify via Chrome. However, when I tried loggin in using Spotify app, I couldn't log in and there was no error messag...

  • Regular
  • Hi,   I'm trying to log in into my Spotify in my Android phone, but I couldn't. I reset my password, and able to succesfully login to Spotify via Chrome. However, when I tried loggin in using ...
  • m2ix91d_l-q1
  • Newbie
  • 28363 Views
  • 21 replies
  • 3 likes
  • 28363 Views
  • 21 replies
  • 3 likes

Can't change country/ payment card

PlanPremiumCountry registered in UK, now in BelgiumDeviceDellOperating SystemWindows 10 My Question or Issue I have recently moved from the UK to Belgium and I cannot update my card details, so that I change the country of my account too. I have been...

  • Newbie
  • Plan Premium Country  registered in UK, now in Belgium Device Dell Operating System Windows 10   My Question or Issue  I have recently moved from the UK to Belgium and I cann...
  • Noah
  • Spotify Star
  • 412 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 412 Views
  • 1 replies
  • 0 likes

Offline access withdrawn for Premium account and 2 offline devices

Hi All! So i have 2 offline devices (laptop and mobile phone) and a Premium account, but everytime i download music on my laptop and go offline and back online the downloads are removed (from my laptop only) and i get the message that offline access ...

  • Casual Listener
  • Hi All!   So i have 2 offline devices (laptop and mobile phone) and a Premium account, but everytime i download music on my laptop and go offline and back online the downloads are removed (fro...
  • Keanu_C
  • Community Legend
  • 1145 Views
  • 7 replies
  • 1 likes
  • Account
    Premium
  • 1145 Views
  • 7 replies
  • 1 likes

Cómo cancelar o cerrar una cuenta de Spotify?

Hola, quiero cerrar mi cuenta de Soptify y no puedo hacerlo. El servicio automático de Atención al Cliente me dice que busque la solución en las FAQ's o que pregunte en los foros. En las FAQ's viene una supuesta solución que no es así, las indicacion...

  • Visitor
  • Hola, quiero cerrar mi cuenta de Soptify y no puedo hacerlo. El servicio automático de Atención al Cliente me dice que busque la solución en las FAQ's o que pregunte en los foros. En las FAQ's viene ...
  • osornios
  • Spotify Star
  • 5075 Views
  • 21 replies
  • 2 likes
  • 5075 Views
  • 21 replies
  • 2 likes

Ödeme sorunu

Arkadaslar merhaba. Her zaman ödemeyi yaptıgım kartimla bu aylik ödemeyi tamamlayamiyorum. Kartin bakiyesiyle ilgili bi sorun yok fakat spotify ödemeyi kabul etmiyor. İlk defa böyle bi sorunla karsilasiyorum. Ne yapabilirim nasil halledebilirim yardi...

  • Casual Listener
  • Arkadaslar merhaba. Her zaman ödemeyi yaptıgım kartimla bu aylik ödemeyi tamamlayamiyorum. Kartin bakiyesiyle ilgili bi sorun yok fakat spotify ödemeyi kabul etmiyor. İlk defa böyle bi sorunla karsil...
  • aahmet
  • Casual Listener
  • 7159 Views
  • 12 replies
  • 2 likes
  • 7159 Views
  • 12 replies
  • 2 likes