Help

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

ribezaz
Spotify Star
2024-08-20 3:38:03 PM
2024-12-10 12:26:34 AM
Meghanleegill
Casual Listener
8748 Views
1 replies
9 likes
Security

8748 Views
1 replies
9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Tonasj
Casual Listener
2021-12-02 12:42:22 AM
Friday
g2_gdlm
Casual Listener
478475 Views
979 replies
111 likes
Account

478475 Views
979 replies
111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

sigridmoen
Newbie
2014-01-04 3:50:59 PM
2023-04-11 7:23:05 AM
Not applicable
1209990 Views
119 replies
117 likes
Account

1209990 Views
119 replies
117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

alyssamagor19
Casual Listener
2020-03-26 6:44:28 AM
2024-12-23 3:53:03 PM
Joan
Moderator
120107 Views
72 replies
12 likes
Account
Login
Premium

120107 Views
72 replies
12 likes

Superuser Contribution Honor 8 can't log in

App is frozen on the log in page. Page refreshes when I click continue, rather than logging in. Have reinstalled but problem persists.

Mushroomcat
Casual Listener
App is frozen on the log in page. Page refreshes when I click continue, rather than logging in. Have reinstalled but problem persists.
2018-05-21 1:45:32 AM
2018-06-09 4:19:38 AM
Alfredo
Roadie
694 Views
5 replies
0 likes

694 Views
5 replies
0 likes

Superuser Contribution Restoration of Saved Songs List

My Question or Issue Hi,It seems someone had gained access to my account. They deleted some of my saved music. They also deleted and then readded a lot of music, making it difficult to determine what was deleted.I was wondering if there is any way to...

spoonhanded
Casual Listener
My Question or Issue Hi, It seems someone had gained access to my account. They deleted some of my saved music. They also deleted and then readded a lot of music, making it diffic...
2018-06-05 4:29:21 AM
2018-06-09 4:15:02 AM
Alfredo
Roadie
644 Views
3 replies
0 likes

644 Views
3 replies
0 likes

Solved!!Superuser Contribution My current playing song won't update on the friends feed

My friends can't see what I'm currently playing, it says I've been listening to a song 7 days ago but I used Spotify daily since then and there's no change. I've checked the settings and everything looks fine to me. Can you help?PlanPremiumCountryRom...

moondust937
Casual Listener
My friends can't see what I'm currently playing, it says I've been listening to a song 7 days ago but I used Spotify daily since then and there's no change. I've checked the settings and everything l...
2018-06-04 1:35:46 PM
2018-06-09 4:12:02 AM
Alfredo
Roadie
2460 Views
4 replies
0 likes
Other

2460 Views
4 replies
0 likes

Superuser Contribution Cant Login to premium account, password reset does not work.

About 5 days ago I got logged out of my premium account on my spotify app. I tried logging back in and it said I had the wrong details. Making sure I had the right username, I checked what username I had on my Alexa App which I had linked to (which s...

benwolfington
Casual Listener
About 5 days ago I got logged out of my premium account on my spotify app. I tried logging back in and it said I had the wrong details. Making sure I had the right usernam...
2018-06-04 10:45:35 PM
2018-06-09 4:07:23 AM
Alfredo
Roadie
813 Views
4 replies
1 likes
Account
Login

813 Views
4 replies
1 likes

Superuser Contribution spotify update

PlanPremiumCountry united states Device(iPhone 6Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueThe spotify update is no longer on my phone and i dont know how to reverse the songs i chose not to play using the "Do not pla...

mminnah
Newbie
Plan Premium Country united states Device (iPhone 6 Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue The spotify update is no longer on ...
2018-06-07 1:30:51 AM
2018-06-09 3:20:31 AM
Alfredo
Roadie
690 Views
1 replies
0 likes
Premium

690 Views
1 replies
0 likes

Superuser Contribution Public playlists nor showing up in profile

Hi, We're a record label that uses a Spotify profile to promote our music and radioshow. For some reason, our radioshow playlist isn't showing on our profile, neither in search. I understand if there are millions of playlists to search from, but at t...

YoshiAdmin
Newbie
Hi, We're a record label that uses a Spotify profile to promote our music and radioshow. For some reason, our radioshow playlist isn't showing on our profile, neither in search. I u...
2018-06-06 6:05:23 PM
2018-06-09 3:11:45 AM
Alfredo
Roadie
527 Views
1 replies
0 likes

527 Views
1 replies
0 likes

Solved!!Superuser Contribution App says no Facebook friends have spotify which is wrong

Spotify says none of my Facebook friends have spotify which I know is wrong, as I'm talking to several of them who have it. I have the feeling it comes from the Facebook Spotify app that didn't request access to my friends list : I see this when goin...

mouise
Regular
Spotify says none of my Facebook friends have spotify which I know is wrong, as I'm talking to several of them who have it. I have the feeling it comes from the Facebook Spotify app that did...
2018-05-29 8:19:17 PM
2018-06-09 3:00:45 AM
Alfredo
Roadie
1529 Views
11 replies
0 likes
Other

1529 Views
11 replies
0 likes

Solved!! Troca de senha em conta com facebook

conta: Premium familiar vinculada ao Facebook Aparelhos: iPhone país: Brasil estou com problemas na minha conta familiar premium porque às vezes os usuários da familia são automaticamente excluídos do plano e tenho que ficar mandando novos convites s...

Fafmedeiros
Newbie
conta: Premium familiar vinculada ao Facebook Aparelhos: iPhone país: Brasil estou com problemas na minha conta familiar premium porque às vezes os usuários da familia ...
2018-06-08 11:16:54 PM
2018-06-09 2:21:52 AM
Bittencourt
Spotify Star
722 Views
1 replies
0 likes

722 Views
1 replies
0 likes

Superuser Contribution Migration d'adresse E-Mail

PlanPremiumCountrySuisseDeviceSony Xperia XOperating SystemAndroid Oreo My Question or Issue Bonjour,J'ai crée mon compte Spotify Premium il y a maintenant ~3 ans environ et je l'ai lié à mon compte FaceBook. J'aimenrais maintenant suprimer mon compt...

DjamenS
Casual Listener
Plan Premium Country Suisse Device Sony Xperia X Operating System Android Oreo My Question or Issue Bonjour, J'ai crée mon compte Spotify Premium il y a maintenant ~3 ans...
2018-06-06 2:02:32 PM
2018-06-08 10:37:08 PM
SergioDavid
Roadie
518 Views
1 replies
0 likes
Account
Premium

518 Views
1 replies
0 likes

Refund please

could i get a refund please? Charged before i could cancel. Dont need premium atm. Maybe soon thanks

HazyEyes
Casual Listener
could i get a refund please? Charged before i could cancel. Dont need premium atm. Maybe soon thanks
2018-06-08 7:12:48 PM
2018-06-08 10:09:17 PM
Maxim
Spotify Star
387 Views
1 replies
0 likes
Account
Subscription

387 Views
1 replies
0 likes

Ya pague... pero no puedo usar el premium

Ya realize el pago correspondiente en el oxxo pero no me permite utilizar los beneficios premium...

mscgerman
Casual Listener
Ya realize el pago correspondiente en el oxxo pero no me permite utilizar los beneficios premium...
2015-06-16 11:07:10 PM
2018-06-08 8:45:00 PM
f-ji3j6_2klal
Newbie
3563 Views
21 replies
4 likes
Account
Subscription
Unlimited

3563 Views
21 replies
4 likes

automatic log in to a facebook account

PlanPremiumCountry Netherlands Operating SystemWindows 10 My Question or Issue I currently use spotify premium linked to my facebook account. However, when I want to log in on my laptop and I press log in via Facebook, it automatically logs in to my ...

nqr7w_-sd9ng
Newbie
Plan Premium Country Netherlands Operating System Windows 10 My Question or Issue I currently use spotify premium linked to my facebook account. However, when I wan...
2018-06-08 12:24:21 PM
2018-06-08 1:39:22 PM
teo13g
Roadie
803 Views
1 replies
0 likes

803 Views
1 replies
0 likes

multi accounts one device

Hi there! i cant seem to find and answer to this question:i have two differnt account on one device is it possilbe for both of those accounts to use the same downloaded cache instead of me recreating the same playlists for my second account those tak...

ericmadsen564
Newbie
Hi there! i cant seem to find and answer to this question: i have two differnt account on one device is it possilbe for both of those accounts to use the same downloaded cache instead of me...
2018-06-08 1:51:00 AM
2018-06-08 11:30:14 AM
Jollof
Composer
525 Views
1 replies
0 likes

525 Views
1 replies
0 likes

Spotify keeps logging me out

PlanPremiumCountryGreece Device(Windows 10 Desktop, Apple iPad, HTC phone)Operating System(Windows 10 Pro) My Question or Issue For the past week Spotify keeps kicking me out and giving me a message that my user name or password is incorrect. I have ...

yjv4_5af-91or
Newbie
Plan Premium Country Greece Device (Windows 10 Desktop, Apple iPad, HTC phone) Operating System (Windows 10 Pro) My Question or Issue For the past week Spotify keeps kick...
2018-06-08 8:35:38 AM
2018-06-08 10:46:04 AM
Luke
Spotify Star
5039 Views
1 replies
0 likes

5039 Views
1 replies
0 likes

People can't find me using my name

I know that account names cannot be changed. My account name is '1134267667' which none of my friends can search for. Is there any way I can have my account be discoverable by my name, so people can search for me, and hopefully find me without having...

digitaldias
Regular
I know that account names cannot be changed. My account name is '1134267667' which none of my friends can search for. Is there any way I can have my account be discoverable by my name,...
2018-06-06 10:21:43 AM
2018-06-08 10:44:58 AM
digitaldias
Regular
1800 Views
5 replies
1 likes
Account

1800 Views
5 replies
1 likes

Someone connected device

someone has attached device to my account. Ive.tried.changing password, logging everyone out and delete all devices but it's still there.

berty2001
Casual Listener
someone has attached device to my account. Ive.tried.changing password, logging everyone out and delete all devices but it's still there.
2018-06-07 8:24:15 PM
2018-06-08 9:04:54 AM
berty2001
Casual Listener
514 Views
2 replies
0 likes
Account
Security

514 Views
2 replies
0 likes

Superuser Contribution Ich komme nicht mehr ins Sportify rein.

Ständig stimmt meine Daten nicht.1 Sekunde lädt es will mich einloggen springt stattdessen wieder zur Anmeldung zurück.... Hab die app auch schon deinstalliert und neu geladen immer noch das gleiche Problem. Als hätte die Anmeldung einen Wackelkontak...

Niski-san
Newbie
Ständig stimmt meine Daten nicht.1 Sekunde lädt es will mich einloggen springt stattdessen wieder zur Anmeldung zurück.... Hab die app auch schon deinstalliert und neu geladen immer noch das gl...
2018-04-05 6:06:55 PM
2018-06-08 7:59:32 AM
o95c41-_28i8x
Newbie
4506 Views
2 replies
1 likes
Account
Login

4506 Views
2 replies
1 likes

Solved!! Last.fm settings missing in Windows desktop app

Spotify's documentation states that we should be able to connect a Last.fm account under Settings > Social in the Windows desktop app. However, I have no such settings there. Is this a premium-only feature, or have I encountered a bug? Thanks!

birthnight
Regular
Spotify's documentation states that we should be able to connect a Last.fm account under Settings > Social in the Windows desktop app. However, I have no such settings there. Is this a premium-onl...
2018-06-07 9:55:11 AM
2018-06-08 5:16:49 AM
PMorgan
Roadie
1232 Views
6 replies
0 likes
Account

1232 Views
6 replies
0 likes

Is it possible to share my spotify with others without me knowing?

My account got used by someone else. There was a G3 PLAY device using my spotify the other night, and someone created a playlist. My playing was interrupted several times saying G3 Play was using my spotify. Is it possible that im sharing my spotify ...

tjackie99
Newbie
My account got used by someone else. There was a G3 PLAY device using my spotify the other night, and someone created a playlist. My playing was interrupted several times saying G3 Play was u...
2018-06-04 7:48:31 PM
2018-06-08 5:16:07 AM
xkn_5o4z-tcpp
Music Fan
1192 Views
3 replies
0 likes
Account
Other
Security
Subscription

1192 Views
3 replies
0 likes

PlanPremiumCountry Norway My Question or IssueI dont have access to my old email anymore and i dont remember my password so I cant change any of them without one or the other. help.

lilBloo
Casual Listener
Plan Premium Country Norway My Question or Issue I dont have access to my old email anymore and i dont remember my password so I cant change any of them without one or the other. h...
2018-06-07 7:57:35 PM
2018-06-08 5:04:32 AM
xkn_5o4z-tcpp
Music Fan
396 Views
1 replies
0 likes
Account
Premium

396 Views
1 replies
0 likes

Spotify Community

Help categories

Account & Payment

Using Spotify

Listen Everywhere

Accounts

Forum Posts