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I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Regular
552820 Views
991 replies
115 likes
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Casual Listener
131095 Views
74 replies
12 likes
Hi, i two accounts. One i use to used in Austria last year and i created by connecting with my Facebook account. Few weeks ago Spotify it is available in Romania and i try to connect with that account and i create another account with other email adr...
Hi, i two accounts. One i use to used in Austria last year and i created by connecting with my Facebook account. Few weeks ago Spotify it is available in Romania and i try to connect with that accoun...
Spotify
489 Views
3 replies
0 likes
Hi there! So, my problem is, my Facebook and my Premium account emails are different, so i basically have 2 spotify account, the fb one, and the used email with premium with it, i want to link my spotify premium with my facebook, but the email/accoun...
Hi there! So, my problem is, my Facebook and my Premium account emails are different, so i basically have 2 spotify account, the fb one, and the used email with premium with it, i want to link my spo...
Not applicable
455 Views
1 replies
0 likes
The email that was connected to my Spotify has been deleted, and I have been logged out on my mobile device after forgetting my password. How can I go about rectifying this?
The email that was connected to my Spotify has been deleted, and I have been logged out on my mobile device after forgetting my password. How can I go about rectifying this?
Not applicable
525 Views
1 replies
0 likes
Hi, we have family premium and still can't listen on multiple devices simultaneously. Help please. beyond frustrated.
Hi, we have family premium and still can't listen on multiple devices simultaneously. Help please. beyond frustrated.
Not applicable
459 Views
1 replies
0 likes
Hello! I have gone to the " Log out everywhere" under my account and also changed my password recently and re-signed in. Clearly, this did not log out of all devices, Alexa ECHO Dot is still logged in at my friends place and using my account! Can som...
Hello! I have gone to the " Log out everywhere" under my account and also changed my password recently and re-signed in. Clearly, this did not log out of all devices, Alexa ECHO Dot is still...
Newbie
18593 Views
5 replies
4 likes
Hello, today I got a strange bug: i deleted spotify ios app, in order to remove all of my downloaded music. After reinstall and re-log-in i started to play my music as usual. After few soconds a very different music (what i have never heared) was sta...
Hello, today I got a strange bug: i deleted spotify ios app, in order to remove all of my downloaded music. After reinstall and re-log-in i started to play my music as usual. After few socon...
Community Legend
850 Views
2 replies
0 likes
Hi guys. I'm trying to add my girlfriend to spotify family again after she forgot her old login data when moving to a new phone. Now everytime she tries to join the account it says not possible in the registering field. Well but why? It should be per...
Hi guys. I'm trying to add my girlfriend to spotify family again after she forgot her old login data when moving to a new phone. Now everytime she tries to join the account it says not possible in th...
Spotify
391 Views
1 replies
0 likes
I have been getting charged since January 25,2018 of 10.91 off my debt card and did not authorized this please refund my money as soon as possible
I have been getting charged since January 25,2018 of 10.91 off my debt card and did not authorized this please refund my money as soon as possible
Spotify
408 Views
1 replies
0 likes
Recently, I've been seeing songs in my recently played that I have not ever listened to. My phone started playing on its own the other day. I've changed my password and such and disconnected all devices and it's been fine for a couple weeks. However ...
Recently, I've been seeing songs in my recently played that I have not ever listened to. My phone started playing on its own the other day. I've changed my password and such and discon...
Spotify
713 Views
1 replies
0 likes
i have done a free month of spotify premium with an account but after two minutes i logged out, now i don't remember the username
i have done a free month of spotify premium with an account but after two minutes i logged out, now i don't remember the username
Community Legend
570 Views
1 replies
0 likes
Hey I'm trying to update my payment details to my NZ card (I have moved back to NZ from UK) but when I try it says it doesnt match my country and I need to update it. So then I try to change my country to NZ but it wont let me, its greyed out and stu...
Hey I'm trying to update my payment details to my NZ card (I have moved back to NZ from UK) but when I try it says it doesnt match my country and I need to update it. So then I try to change my count...
Spotify Star
1001 Views
3 replies
0 likes
Hi, I did buy new telephone and I tried to log in on Spotify but I don’t remember my password. I can’t get new password because my spotify account has my old email details and that email has been closed because I haven’t used for a long time. I also ...
Hi, I did buy new telephone and I tried to log in on Spotify but I don’t remember my password. I can’t get new password because my spotify account has my old email details and that email has b...
Casual Listener
316 Views
1 replies
0 likes
I turned off "Show my current Top Artists" in settings for Windows version and I exited Spotify, then I opened up Spotify again, went to settings, and then "Show my current Top Artists" was automatically turned back on.
I turned off "Show my current Top Artists" in settings for Windows version and I exited Spotify, then I opened up Spotify again, went to settings, and then "Show my current Top Artists" was automatic...
Not applicable
947 Views
2 replies
2 likes
So I have an account I made years ago and I don't remember the email address I used for it anymore, I use to be able to log in with just my name and password but it no longer works! Luckily I still have one device that's been logged into this account...
So I have an account I made years ago and I don't remember the email address I used for it anymore, I use to be able to log in with just my name and password but it no longer works! Luckily I still h...
Roadie
638 Views
1 replies
0 likes
Hello, i have some playlists that i can't "make public", so i can't share them.Also, some friends can't see what i'm listening to.Can i fix this? Thanks
Hello, i have some playlists that i can't "make public", so i can't share them. Also, some friends can't see what i'm listening to. Can i fix this? Thanks
Roadie
385 Views
1 replies
0 likes
hi . today i noticed that my family account turned into free account. there is no mistake for payment . i paid the bill at 23.04.2018. so what can i do?
hi . today i noticed that my family account turned into free account. there is no mistake for payment . i paid the bill at 23.04.2018. so what can i do?
Roadie
349 Views
1 replies
0 likes
Got this update a while ago and i cant save offline. The whole app has changed graphically.
Got this update a while ago and i cant save offline. The whole app has changed graphically.
Roadie
314 Views
1 replies
0 likes
HI I'm still paying for Spottify premium but unable to login to my account with my passowrd and email. It says my username is not recognised. When I log in briefly it takes me to my home page and I can see all my playlists for a second before an erro...
HI I'm still paying for Spottify premium but unable to login to my account with my passowrd and email. It says my username is not recognised. When I log in briefly it takes me to my home page and I c...
Roadie
467 Views
1 replies
0 likes
When I make a playlist, it adds songs that I didn't add myself. I was wondering if i can turn this action off somehow or if it was just a dumb drawback to the free version of spotify.
When I make a playlist, it adds songs that I didn't add myself. I was wondering if i can turn this action off somehow or if it was just a dumb drawback to the free version of spotify.
Roadie
325 Views
1 replies
0 likes
So I have the Student discount and, up until this month, was being charged $4.99/month for Premium + Hulu. Today I checked my statement and found that the charge was $5.24 on May 1st. At first I assumed this was intentional, but upon looking through ...
So I have the Student discount and, up until this month, was being charged $4.99/month for Premium + Hulu. Today I checked my statement and found that the charge was $5.24 on May 1st. At first I assu...
Roadie
3045 Views
1 replies
0 likes
