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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

89223 Views

9 replies

2 likes

Account
Login
  • 89223 Views
  • 9 replies
  • 2 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

760486 Views

18 replies

29 likes

  • 760486 Views
  • 18 replies
  • 29 likes

Superuser Contribution Spotify rechaza mi tarjeta

hola quiero hacerme premium y cuando ingreso mi tarjeta me rechaza el pago y me dice que intente con otro metodo de pago, tengo una tarjeta de credito visa que tiene saldo pero no me deja. Tiene que poder hacer compras internacionales mi tarjeta?

Newbie

hola quiero hacerme premium y cuando ingreso mi tarjeta me rechaza el pago y me dice que intente con otro metodo de pago, tengo una tarjeta de credito visa que tiene saldo pero no me deja. Tiene que ...

JulianA_Bogota

Roadie

935 Views

1 replies

1 likes

  • 935 Views
  • 1 replies
  • 1 likes

Superuser Contribution How do i find the playlists that i follow?

I cant find the option to watch all the playlists that I follow.How do I do that? Thanks!

Newbie

  I cant find the option to watch all the playlists that I follow. How do I do that?   Thanks!

JulianA_Bogota

Roadie

520 Views

1 replies

0 likes

  • 520 Views
  • 1 replies
  • 0 likes

Solved!! Desconto estudante

Fiz o cadastro para desconto de estudante e no final pede para aguardar e que só será cobrado depois do email. Já me cobraram $10,00 e eu não recebi nada. Era pra ser R $8,50.

Newbie

Fiz o cadastro para desconto de estudante e no final pede para aguardar e que só será cobrado depois do email. Já me cobraram $10,00 e eu não recebi nada. Era pra ser R $8,50.

Bittencourt

Spotify Star

19959 Views

113 replies

2 likes

  • 19959 Views
  • 113 replies
  • 2 likes

Spotify Family Plan - Adding Member not in the same country as you

Hi, I am trying to add my parents to my Family Plan. They receive the invite email to join the plan, however when they go to accept the invite it does not work. Are there any exceptions to family plans based on location? I am located in Canada and my...

Newbie

Hi, I am trying to add my parents to my Family Plan. They receive the invite email to join the plan, however when they go to accept the invite it does not work. Are there any exceptions to family pla...

Bethany_Dawn

Community Legend

904 Views

1 replies

0 likes

Account
Premium
  • 904 Views
  • 1 replies
  • 0 likes

o app não abre meu perfil

Olá, criei uma nova conta no spotify e o app não está abrindo o meu perfil, e está com uma interface diferente. No app do celular do meu namorado abre normalmente, assim como no aplicativo do computador, mas no meu não. Já tentei instalar e desinstal...

Visitor

Olá, criei uma nova conta no spotify e o app não está abrindo o meu perfil, e está com uma interface diferente. No app do celular do meu namorado abre normalmente, assim como no aplicativo do computa...

DJXOTYSHOW

Regular

2519 Views

16 replies

0 likes

  • 2519 Views
  • 16 replies
  • 0 likes

Superuser Contribution Cannot connect my Spotify with my PSN

Hi, when I try to connect my Spotify account on my PS4 it says that it is already connected with another PlayStation account. I've tried to know which PSN account it was for months now, but no way to find at which it is.So please tell me if there's a...

Visitor

Hi, when I try to connect my Spotify account on my PS4 it says that it is already connected with another PlayStation account. I've tried to know which PSN account it was for months now, but no way to...

user-removed

Not applicable

502 Views

1 replies

0 likes

  • 502 Views
  • 1 replies
  • 0 likes

Can not sign in as say offline

Like a turnip I choose the offline option but then had to log out! Now I can not log back in as it says I'm offline and need to connect, when I choose the connect option it just gives me a black screen ........HELP MEEEEE!!!

Newbie

Like a turnip I choose the offline option but then had to log out!  Now I can not log back in as it says I'm offline and need to connect, when I choose the connect option it just gives me a blac...

nacho_baracho99

Gig Goer

475 Views

1 replies

0 likes

  • 475 Views
  • 1 replies
  • 0 likes

Superuser Contribution Account Problem

I have been logged out of spotify for some reason and cant remember my password, i know my username but dont know what email address it is associated with so cant get a password reset any help?

Newbie

I have been logged out of spotify for some reason and cant remember my password, i know my username but dont know what email address it is associated with so cant get a password reset   any he...

user-removed

Not applicable

368 Views

1 replies

0 likes

Account
  • 368 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Made an account with Facebook, how to unlink?

I recently purchased Spotify Premium (Family), and made a new account as I wasn't sure if I had one already. However, when I went to link my Facebook account to said account, it'd already been used. After some looking around, it turns out I'd already...

Newbie

I recently purchased Spotify Premium (Family), and made a new account as I wasn't sure if I had one already. However, when I went to link my Facebook account to said account, it'd already been used. ...

user-removed

Not applicable

968 Views

1 replies

0 likes

  • 968 Views
  • 1 replies
  • 0 likes

Playlist disappeared

I opened my Spotify app only to find out my playlists disappeared. Weirdest part is that they’ve been replaced by two completely different playlists that I never made. Also, my daily mix is still the same, consisting of artists on my old playlist. I ...

Newbie

I opened my Spotify app only to find out my playlists disappeared. Weirdest part is that they’ve been replaced by two completely different playlists that I never made. Also, my daily mix is still the...

Luke

Community Legend

1298 Views

3 replies

0 likes

  • 1298 Views
  • 3 replies
  • 0 likes

My profile doesn't come up when I search it and doesn't offer the options to Follow or be Followed

I just created a new profile and when I search it, my profile does not show up as an option. In addition, at the top of my user page, I don't have the option to follow other users or have them follow me. Any ideas as to why that is? I have a second a...

Casual Listener

I just created a new profile and when I search it, my profile does not show up as an option. In addition, at the top of my user page, I don't have the option to follow other users or have them follow...

Luke

Community Legend

1287 Views

5 replies

0 likes

  • 1287 Views
  • 5 replies
  • 0 likes

Superuser Contribution Help Please ..... I am being charged for premium but not able to access

Hi there , I need help please. I am paying for a premium subscription but am not able to access it. I can't remember any login details (account, e-mail used or password) How do I contact Spotify to either cancel subscription or gain access to my acco...

Visitor

Hi there , I need help please.   I am paying for a premium subscription but am not able to access it. I can't remember any login details (account, e-mail used or password) How do I contact Spo...

Chris

Spotify

632 Views

2 replies

0 likes

  • 632 Views
  • 2 replies
  • 0 likes

Recently Played Artists Not Updating while playing Playlists

Hello, I know there was recently an issue with the Recently Played Artists section. I have noticed over the last few days that it does not appear to update when I am playing music from a playlist. I am pretty sure it used to update no matter if I wer...

Casual Listener

Hello,   I know there was recently an issue with the Recently Played Artists section. I have noticed over the last few days that it does not appear to update when I am playing music from a pla...

Lencu

Casual Listener

888 Views

3 replies

1 likes

Other
Premium
  • 888 Views
  • 3 replies
  • 1 likes

Superuser Contribution How can i change my currency ?

Hi, Spotify charging $ from my bank acount. It hase to be Turkish Lira but i couldnt find any option. I need help. How can i change my currency ?

Newbie

Hi,  Spotify charging $ from my bank acount. It hase to be Turkish Lira but i couldnt find any option. I need help. How can i change my currency ? 

user-removed

Not applicable

580 Views

1 replies

0 likes

  • 580 Views
  • 1 replies
  • 0 likes

Superuser Contribution Charging My Paypal Account and i dont use your service

I have just noticed a charge taken from my paypal account and i have never used or sighed up tou you service can you pls let me know how i receive a refund for this..

Newbie

I have just noticed a charge taken from my paypal account and i have never used or sighed up tou you service can you pls let me know how i receive a refund for this..

user-removed

Not applicable

497 Views

1 replies

0 likes

Account
  • 497 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify Premium Stopped Working!

I purchased a Spotift Premium account in December for a year long subscription and yet in three months, I play my songs and it has advertisements and does not allow me to listen individual songs on my iPhone and google home. This has been happening f...

Newbie

 I purchased a Spotift Premium account in December for a year long subscription and yet in three months, I play my songs and it has advertisements and does not allow me to listen individual song...

Fitzhake

Newbie

1659 Views

2 replies

0 likes

Account
Premium
Subscription
  • 1659 Views
  • 2 replies
  • 0 likes

How to fix random playing and pausing (All Devices)

Hi there, I've had this issue for the past 5+ months and haven't been able to find a single solution. I am a Spotify premium member and have been for a couple of years now. I've added my account to many of my devices (Android phone, Echo Dot, Xbox On...

Casual Listener

Hi there,   I've had this issue for the past 5+ months and haven't been able to find a single solution.   I am a Spotify premium member and have been for a couple of years now. I've add...

mcolfax

Casual Listener

2607 Views

3 replies

2 likes

Account
Other
Premium
Subscription
  • 2607 Views
  • 3 replies
  • 2 likes

Superuser Contribution Continuing charges for unsubscribed spotify account

My credit card was charged for a spotify subscription despite unsubscribing last march. .i contacted my credit card support and they told me i should get in touch with spotify support. . I need whatever is connected with my credit card to be disconti...

Newbie

My credit card was charged for a spotify subscription despite unsubscribing last march. .i contacted my credit card support and they told me i should get in touch with spotify support. . I need whate...

user-removed

Not applicable

475 Views

1 replies

0 likes

  • 475 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Playing Commercials While Listening to Music

Please help. My Spotify suddenly started playing commercials at the same time music is playing. I keep hearing bladder commercials.

Visitor

Please help. My Spotify suddenly started playing commercials at the same time music is playing. I keep hearing bladder commercials. 

Melody

Spotify

919 Views

3 replies

0 likes

  • 919 Views
  • 3 replies
  • 0 likes