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Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
88001 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
728011 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
754601 Views
18 replies
29 likes
I published a track via Freshtunes.They created my artist account but how can I access to the account? Spotify for Artists ask me to provide verified social media, but I don't have that. What can I do?
I published a track via Freshtunes. They created my artist account but how can I access to the account? Spotify for Artists ask me to provide verified social media, but I don't have that. W...
Moderator
7807 Views
12 replies
0 likes
Help me! I can’t figure out how to add my diughter to my family account! Isn’t there an customer service email??
Help me! I can’t figure out how to add my diughter to my family account! Isn’t there an customer service email??
Spotify Star
302 Views
1 replies
0 likes
Can someone please help me? I can't log in . im entering the Email and password and it just loads and then goes back to what it was after a few seconds
Can someone please help me? I can't log in . im entering the Email and password and it just loads and then goes back to what it was after a few seconds
Roadie
564 Views
1 replies
0 likes
Heya,I keep getting mails from Spotify saying Ive recently tried to change my password. I havnt tried to a single time for the past 7 something years. Is it some known bug or does someone really want my account? Its been going on two or three times a...
Heya, I keep getting mails from Spotify saying Ive recently tried to change my password. I havnt tried to a single time for the past 7 something years. Is it some known bug or does someone really wa...
Roadie
799 Views
1 replies
0 likes
Hello there,somebody has unfortunately hacked my account, keeps on logging randomly throughout the day and is listening to chill Brazilian pop music. I've tried unlogging all my devices several times and changing my password on Spotify and Facebook a...
Hello there, somebody has unfortunately hacked my account, keeps on logging randomly throughout the day and is listening to chill Brazilian pop music. I've tried unlogging all my devices seve...
Spotify Star
562 Views
1 replies
0 likes
Paid for premium family $17.99 then realised the account is registered under my daughters friends account by mistake and not ours. Immediately clicked to cancel it and hoping no more money is withdrawn. Want to have the premium family account under m...
Paid for premium family $17.99 then realised the account is registered under my daughters friends account by mistake and not ours. Immediately clicked to cancel it and hoping no more money is withdra...
Casual Listener
676 Views
2 replies
0 likes
Hi everyone, I am trying to change my country settings for my Premium account from the UK to Hungary (I live in Hungary but traver a lot). I am in Hungary right now, so it should be working, however, when I go to the "Edit account" part, the country ...
Hi everyone, I am trying to change my country settings for my Premium account from the UK to Hungary (I live in Hungary but traver a lot). I am in Hungary right now, so it should be working,...
Casual Listener
3511 Views
2 replies
0 likes
I HAD A ACCOUNT ON MY CREDIT CARD, I ENDED MY SUBSCRPTION AND THEY FOUND MY DEBIT CARD AND CHARGED ME 119 DOLLARS TWICE JUST NOW!!!! WHAT THE HECK?! CAN SOMEONE HELP ME?!
I HAD A ACCOUNT ON MY CREDIT CARD, I ENDED MY SUBSCRPTION AND THEY FOUND MY DEBIT CARD AND CHARGED ME 119 DOLLARS TWICE JUST NOW!!!! WHAT THE HECK?! CAN SOMEONE HELP ME?!
Roadie
685 Views
1 replies
0 likes
I register today my subscription to spotify premium for student but on my bank account restults that I have paid it two times: anyway I received only one receipt of 4,99€. What could I do to have my extra 4,99€ back? Thanks
I register today my subscription to spotify premium for student but on my bank account restults that I have paid it two times: anyway I received only one receipt of 4,99€. What could I do to h...
Casual Listener
400 Views
2 replies
0 likes
Hej!Har en Samsung gear S3 klocka som jag länge kört spotify på och det har funkat bra, men för någon dag sen så sa klockan att jag var tvungen att logga in. kan köra klockan i remote läge men inte streama över wifi annat än om jag loggar in. har ett...
Hej! Har en Samsung gear S3 klocka som jag länge kört spotify på och det har funkat bra, men för någon dag sen så sa klockan att jag var tvungen att logga in. kan köra klockan i remote läge men inte...
Spotify Legend
513 Views
1 replies
0 likes
Hello I can’t change country on my profile . I getting crazy please HELP
Hello I can’t change country on my profile . I getting crazy please HELP
Spotify Star
988 Views
5 replies
0 likes
Im trying to edit my profile. When i press save it says the email adress is being in use. Yes its in use, by me...How can i edit my profile?
Im trying to edit my profile. When i press save it says the email adress is being in use. Yes its in use, by me... How can i edit my profile?
Community Legend
390 Views
1 replies
0 likes
Fiz meu cadastro e escolhi o Plano Universitário. Porém, o anúncio diz que a cobrança seria apenas após os 30 primeiros dias , caso, não cancelasse. Mas, no momento em que inseri os dados bancários para confirmação do cadastro , fui automaticamente c...
Fiz meu cadastro e escolhi o Plano Universitário. Porém, o anúncio diz que a cobrança seria apenas após os 30 primeiros dias , caso, não cancelasse. Mas, no momento em que inseri os dados bancá...
Spotify Star
850 Views
7 replies
0 likes
I'm having trouble loging in the app- I already changed my password and spotify app simply doesn't go through with the login. I tried to delete the app and to install it again but still not working. Any suggestions?
I'm having trouble loging in the app- I already changed my password and spotify app simply doesn't go through with the login. I tried to delete the app and to install it again but still not wor...
Community Legend
517 Views
1 replies
0 likes
I accidentally pressed the revoke access button on my Spotify app for my PlayStation 4 and I can no longer open Spotify past the logo with the gray background on my PlayStation 4. I’ve tried reinstalling Spotify and connecting to the PlayStation 4 wi...
I accidentally pressed the revoke access button on my Spotify app for my PlayStation 4 and I can no longer open Spotify past the logo with the gray background on my PlayStation 4. I’ve tried reinstal...
514 Views
0 replies
0 likes
Hi! I have a family account and we have Spotify linked to our Amazon Echo devices. The problem is that I want to listen to my playlist on my Alexa, and everyone else does too. I am the account 'owner', but Spotify is connecting to my daughter's playl...
Hi! I have a family account and we have Spotify linked to our Amazon Echo devices. The problem is that I want to listen to my playlist on my Alexa, and everyone else does too. I am the ac...
703 Views
0 replies
0 likes
How do I know if a song has been downloaded? Will it have a little green check mark next to it? And how do I know if a playlist has finished downloading?
How do I know if a song has been downloaded? Will it have a little green check mark next to it? And how do I know if a playlist has finished downloading?
Not applicable
887 Views
3 replies
1 likes
Hoje estava tendo um problema com minha conta no Spotify toda vez que eu ficava offiline o app contava que eu não era prêmio é entao limpei os dados do app e todas as minhas músicas salvas sumiram.
Hoje estava tendo um problema com minha conta no Spotify toda vez que eu ficava offiline o app contava que eu não era prêmio é entao limpei os dados do app e todas as minhas músicas salvas sumiram.&n...
Roadie
513 Views
1 replies
0 likes
Hi! Hope this is the correct section.My issue is very easy to explain: when I click "Connect to Facebook" in the desktop app, nothing happens. That's it. No matter which Spotify account I am using.If I do the same in the Android app, a window opens a...
Hi! Hope this is the correct section. My issue is very easy to explain: when I click "Connect to Facebook" in the desktop app, nothing happens. That's it. No matter which Spotify account I am using....
Casual Listener
1111 Views
2 replies
1 likes
Bonjour,J'ai un compte premium. J'ai été déconnecté sur tous mes appareils. Je ne me rappelle plus de mon mot de passe donc je vais sur le lien "réinitialiser son mot de passe", je saisis mon adresse mail, on me confirme qu'un mail a bien été envoyé ...
Bonjour, J'ai un compte premium. J'ai été déconnecté sur tous mes appareils. Je ne me rappelle plus de mon mot de passe donc je vais sur le lien "réinitialiser son mot de passe", je saisis mon adres...
Spotify Star
5744 Views
3 replies
0 likes
