Help - Accounts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

ribezaz
Spotify Star
2024-08-20 3:38:03 PM
2024-12-10 12:26:34 AM
Meghanleegill
Casual Listener
9004 Views
1 replies
9 likes
Security

9004 Views
1 replies
9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Tonasj
Casual Listener
2021-12-02 12:42:22 AM
2 weeks ago
g2_gdlm
Casual Listener
481471 Views
979 replies
111 likes
Account

481471 Views
979 replies
111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

sigridmoen
Newbie
2014-01-04 3:50:59 PM
2023-04-11 7:23:05 AM
Not applicable
1210803 Views
119 replies
117 likes
Account

1210803 Views
119 replies
117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

alyssamagor19
Casual Listener
2020-03-26 6:44:28 AM
2024-12-23 3:53:03 PM
Joan
Moderator
120843 Views
72 replies
12 likes
Account
Login
Premium

120843 Views
72 replies
12 likes

Changement d'adresse mail via Facebook

Bonjour,Je me connecte a Spotify via mon compte Facebook. Afin de créer un mot de passe Spotify j'ai changé mon adresse mail de contact facebook (impossibilité d'accèder à mon ancienne adresse). Cependant, sur mon compte spotify c'est toujours mon an...

Oriane-C
Newbie
Bonjour, Je me connecte a Spotify via mon compte Facebook. Afin de créer un mot de passe Spotify j'ai changé mon adresse mail de contact facebook (impossibilité d'accèder à mon ancienne adresse). Ce...
2018-04-05 10:09:31 AM
698 Views
0 replies
3 likes

698 Views
0 replies
3 likes

Solved!! How do I cancel a free trial?

I am following the instructions https://www.spotify.com/us/help/faq/tech/secondary-account-created/ because Im still logged into my original account at work. Hopefully I can use it to delink the new account that is connected to my facebook and link f...

user-removed
Visitor
I am following the instructions https://www.spotify.com/us/help/faq/tech/secondary-account-created/ because Im still logged into my original account at work. Hopefully I can use it to delink the new ...
2012-02-28 4:25:53 PM
2018-04-05 9:48:50 AM
joanne4444
Casual Listener
196040 Views
64 replies
14 likes

196040 Views
64 replies
14 likes

Somebody's using my account, but I don't know how to stop it.

Threre is a Device Code:HUAWEI VNS-L31, this person is using my account to listen to music and suddenly my phone can't play anything. Please help me to get rid of it.

OneCrazyPotato
Newbie
Threre is a Device Code:HUAWEI VNS-L31, this person is using my account to listen to music and suddenly my phone can't play anything. Please help me to get rid of it.
2018-04-05 8:13:44 AM
2018-04-05 9:32:55 AM
IguanaSetup
Community Legend
477 Views
1 replies
0 likes

477 Views
1 replies
0 likes

My premium account has been hijacked

Help! My premium account has been hijacked. Over the course of two days I had to constantly log in, which I thought was just a glitch, but then I could no longer log in and had to reset my password. I am now back in, but all my playlists and songs ha...

Justinepe
Newbie
Help! My premium account has been hijacked. Over the course of two days I had to constantly log in, which I thought was just a glitch, but then I could no longer log in and had to reset my password. ...
2018-04-04 10:31:38 PM
2018-04-05 3:13:09 AM
user-removed
Not applicable
394 Views
1 replies
0 likes
Account

394 Views
1 replies
0 likes

Solved!! bugged logging in to open spotify

After i log in to open spotify appears a bugged image of spotify and another button to log in which doesnt work.cant play any song also.

Rafaelz
Casual Listener
After i log in to open spotify appears a bugged image of spotify and another button to log in which doesnt work.cant play any song also.
2018-04-02 3:56:07 PM
2018-04-04 11:53:11 PM
Noah
Spotify Star
1509 Views
7 replies
0 likes

1509 Views
7 replies
0 likes

created my account while traveling Canada now can't convince Spotify I live in US

I am a new user to Spotify and I am currently visiting family in Canada. My Stepsister has finally talked me into signing up for Spotify, so I did. However I am from the US and not Canada but I was never given the option to choose where I am from nor...

QubitPersona
Newbie
I am a new user to Spotify and I am currently visiting family in Canada. My Stepsister has finally talked me into signing up for Spotify, so I did. However I am from the US and not Canada but I was n...
2018-04-04 10:59:17 PM
2018-04-04 11:47:12 PM
Bethany_Dawn
Community Legend
468 Views
1 replies
0 likes

468 Views
1 replies
0 likes

Não consigo cancelar minha conta

Tenho uma conta Spotify Premium antiga a qual eu esqueci o email, mas ela é cobrada no mesmo cartão da minha atual, quero cancelar ela e não sei como.

Lucca13
Casual Listener
Tenho uma conta Spotify Premium antiga a qual eu esqueci o email, mas ela é cobrada no mesmo cartão da minha atual, quero cancelar ela e não sei como.
2017-01-16 6:18:44 PM
2018-04-04 9:51:08 PM
Bittencourt
Spotify Star
14023 Views
16 replies
2 likes

14023 Views
16 replies
2 likes

Account login

My girlfriend logged onto my Facebook account and used my spotify for a few days. She now has her own Spotify account and logged out of mine and tried logging into hers. It keeps logging back into mine. Please help.

Coby797
Casual Listener
My girlfriend logged onto my Facebook account and used my spotify for a few days. She now has her own Spotify account and logged out of mine and tried logging into hers. It keeps logging back into mi...
2018-04-04 9:09:17 PM
2018-04-04 9:41:40 PM
soundster
Music Fan
547 Views
3 replies
0 likes
Account

547 Views
3 replies
0 likes

Solved!! Other users hijacking my account

Hi there, have Spotify on three devices - old iphone (for running), current windows phone (work) and home laptop. Recently my music has been cutting out, Either with the message my account it being used elsewhere or, in the case of the iphone, someon...

Pappyox
Casual Listener
Hi there, have Spotify on three devices - old iphone (for running), current windows phone (work) and home laptop. Recently my music has been cutting out, Either with the message my account it being...
2014-10-19 8:45:02 PM
2018-04-04 9:26:49 PM
Cooch448
Newbie
2410 Views
3 replies
0 likes
Security

2410 Views
3 replies
0 likes

Logged out of my account, and now cant get back in

The account I am on currently is through facebook. This is because I can't log in to the original account that I made a few years back. I have been using spotify almost every day for these few years and have never been logged out. I was logged out ye...

jakehodge5
Newbie
The account I am on currently is through facebook. This is because I can't log in to the original account that I made a few years back. I have been using spotify almost every day for these few years ...
2018-04-02 8:18:04 PM
2018-04-04 9:20:51 PM
kejt_
Community Legend
1054 Views
1 replies
0 likes

1054 Views
1 replies
0 likes

MY email wont update from facebook

My account is linked with facebook and was created with facebook. My current email on spotify is NOT the correct one. My new one is .... well I wont display it here for others to see. It's the one I use to login to facebook...a new email. I cannot re...

gatordon7
Newbie
My account is linked with facebook and was created with facebook. My current email on spotify is NOT the correct one. My new one is .... well I wont display it here for others to see. It's the one I ...
2018-04-04 8:04:49 AM
2018-04-04 9:19:35 PM
kejt_
Community Legend
670 Views
1 replies
0 likes

670 Views
1 replies
0 likes

Change "Profile" Name - HOW?

The "profile" name on my account is shown as "Mister". I never chose that name and I don't want it but I can't find a way to change it. I am NOT talking about the alphanumeric "user" name. I'm talking about the "profile" name that sits next to the pi...

prfsfo
Newbie
The "profile" name on my account is shown as "Mister". I never chose that name and I don't want it but I can't find a way to change it. I am NOT talking about the alphanumeric "user" name. I'm talkin...
2018-04-04 5:39:02 PM
2018-04-04 9:17:01 PM
kejt_
Community Legend
417 Views
1 replies
0 likes
Account

417 Views
1 replies
0 likes

Solved!! Handywechsel

Hallo, Ich wechsel mein Andriodhandy zu iphone.Wie kann ich Spotify Premium übertragen?

sheller8235
Newbie
Hallo, Ich wechsel mein Andriodhandy zu iphone. Wie kann ich Spotify Premium übertragen?
2017-11-18 11:09:13 AM
2018-04-04 8:47:26 PM
Steffilein999
Newbie
4449 Views
2 replies
0 likes

4449 Views
2 replies
0 likes

SALTOS DE CANCION

Por algun motivo que desconozco, tanto en modo off line como on line, mi spotify cambia de canción automaticamente. Es algo realmente molesto. Me lo hace sobre todo en el telefono y ahora en el pc. Estoy oyendo algo y de repente la canción cabia sola...

Nazaret
Newbie
Por algun motivo que desconozco, tanto en modo off line como on line, mi spotify cambia de canción automaticamente. Es algo realmente molesto. Me lo hace sobre todo en el telefono y ahora en el pc. E...
2015-05-18 8:30:23 PM
2018-04-04 5:26:09 PM
chilicongraphic
Casual Listener
1947 Views
1 replies
7 likes
Account
Other
Premium

1947 Views
1 replies
7 likes

Want to buy Premium but can't change country

My banking is still in the UK so all my cards are from there, however I can't pay using my UK card because physically I am in Colombia. I understand (kind of) the predicament of charging me UK price (even though I'm not getting a UK salary anymore) b...

edga
Roadie
My banking is still in the UK so all my cards are from there, however I can't pay using my UK card because physically I am in Colombia. I understand (kind of) the predicament of charging me UK price ...
2018-04-04 4:49:16 PM
2018-04-04 4:59:43 PM
ErickRGuetta
Community Legend
375 Views
1 replies
0 likes
Account
Premium

375 Views
1 replies
0 likes

Premium via Transfer

Sebelumnya saya berlangganan spotify menggunakan kartu kredit, lalu saya ingin mencoba perbarui langganan menggunakan via transfer ATM. Nah saya pilih opsi yang 3 bulan premium dgn harga 149970, saya membayarnya menggunakan Internet Banking BCA. Lalu...

artonotan
Newbie
Sebelumnya saya berlangganan spotify menggunakan kartu kredit, lalu saya ingin mencoba perbarui langganan menggunakan via transfer ATM. Nah saya pilih opsi yang 3 bulan premium dgn harga 149970, saya...
2018-04-04 2:19:43 PM
3564 Views
0 replies
0 likes

3564 Views
0 replies
0 likes

Superuser Contribution Someone Changed my Email Address

Some one changed my email address with out my AUTHORIZATION This is the email I recieved yesterday about a password being changed"Hello. No need to worry, you can reset your Spotify password by clicking the link below:*LINK WAS HERE*If you didn't req...

user-removed
Visitor
Some one changed my email address with out my AUTHORIZATION This is the email I recieved yesterday about a password being changed " Hello. No n...
2017-03-04 4:55:00 PM
2018-04-04 10:21:20 AM
decano
Newbie
87514 Views
16 replies
4 likes
Account
Login
Security

87514 Views
16 replies
4 likes

How to listen Spotify premium in Croatia

I am from Croatia, and there is still no spotify in my country ( like we live on edge of the world and not in EU) I have downloaded and installed the app and using the free option, but I really need the premium one. I have family in Germany, what is ...

andrejlabestia
Newbie
I am from Croatia, and there is still no spotify in my country ( like we live on edge of the world and not in EU) I have downloaded and installed the app and using the free option, but I reall...
2016-11-26 11:46:34 AM
2018-04-04 10:15:35 AM
GrgaMrga
Newbie
26014 Views
2 replies
9 likes
Account
Premium
Subscription
Unlimited

26014 Views
2 replies
9 likes

Cant get into my Hulu that I got with Spotify

I cant figure any of this out and really would just love to talk to someone FROM spoify becuase this whole reddit type deal is not useful to me in any way and is very confusing.

mburgess125
Newbie
I cant figure any of this out and really would just love to talk to someone FROM spoify becuase this whole reddit type deal is not useful to me in any way and is very confusing.
2017-11-03 12:23:17 AM
2018-04-04 10:09:21 AM
LeoRager
Community Legend
555 Views
3 replies
0 likes

555 Views
3 replies
0 likes

want my money back

I have been charged for a canceled account. it over drafted my account . I would like someone to contact me with how my money can be refunded.

john123451
Newbie
I have been charged for a canceled account. it over drafted my account . I would like someone to contact me with how my money can be refunded.
2018-04-04 1:24:29 AM
2018-04-04 7:54:28 AM
Luke
Spotify Star
407 Views
1 replies
0 likes

407 Views
1 replies
0 likes

Spotify Community

Help categories

Account & Payment

Using Spotify

Listen Everywhere

Accounts

Forum Posts