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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 4812 Views
  • 1 replies
  • 9 likes
  • Security
  • 4812 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Ryankewley
  • Newbie
  • 466834 Views
  • 976 replies
  • 111 likes
  • Account
  • 466834 Views
  • 976 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1206154 Views
  • 119 replies
  • 117 likes
  • Account
  • 1206154 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 114833 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 114833 Views
  • 72 replies
  • 12 likes

Superuser Contribution Moved countries and cannot update my country

Hi there,I have moved from the UK to Australia and I'm trying to update my country as it's connected to a UK bank account. When I try to change my country in settings it says to update the payment option and it will prompt me to update my country. In...

  • Newbie
  • Hi there, I have moved from the UK to Australia and I'm trying to update my country as it's connected to a UK bank account. When I try to change my country in settings it says to update the payment ...
  • SergioDavid
  • Roadie
  • 558 Views
  • 1 replies
  • 0 likes
  • 558 Views
  • 1 replies
  • 0 likes

Superuser Contribution No me reconoce mi usuario ni password

se desactivo solo en todos mis dispositivos mi cuenta premium, cuando quiero ingresar no me reconoce la contraseña, y solo me deja entrar con facebook con cuenta gratuita que esta vacia.cuando pido reestablecer contraseña, no me reconoce el mail, y e...

  • Newbie
  • se desactivo solo en todos mis dispositivos mi cuenta premium, cuando quiero ingresar no me reconoce la contraseña, y solo me deja entrar con facebook con cuenta gratuita que esta vacia. cuando pido...
  • Solderacing
  • Newbie
  • 4981 Views
  • 2 replies
  • 0 likes
  • 4981 Views
  • 2 replies
  • 0 likes

Solved!! How do i find my username when using Facebook login..

I'm using Spotimote on Android, and i need my USERNAME to log in as Premium user to be able to save to playlists etc. But i got a facebook spotify account and i CAN'T use that in Spotimote.. How do i find my real username? (Should be alot of numbers ...

  • Casual Listener
  • I'm using Spotimote on Android, and i need my USERNAME to log in as Premium user to be able to save to playlists etc.   But i got a facebook spotify account and i CAN'T use that in Spotimote...
  • kornyeimarton94
  • Casual Listener
  • 318561 Views
  • 24 replies
  • 2 likes
  • 318561 Views
  • 24 replies
  • 2 likes

Getting charged for an account I can’t access

Can’t access my account forgot email and password but I’m getting charged through PayPal

  • Newbie
  • Can’t access my account forgot email and password but I’m getting charged through PayPal 
  • Maxim
  • Spotify Star
  • 730 Views
  • 1 replies
  • 0 likes
  • 730 Views
  • 1 replies
  • 0 likes

Notifications not working

Unfortunately, I do not receive any notifications although I have chosen in the Spotify settings to receive all of the available notifications via push and email (I've put the green check marks everywhere). Can you please help me to fix this problem?

  • Newbie
  • Unfortunately, I do not receive any notifications although I have chosen in the Spotify settings to receive all of the available notifications via push and email (I've put the green check marks ...
  • 35tulskie
  • Newbie
  • 652 Views
  • 1 replies
  • 0 likes
  • Other
  • 652 Views
  • 1 replies
  • 0 likes

Not able to login from android app

I've been trying to login from the spotify app but it just keep showing me logging in and then again log in sign...even i change my credentials but still it is not workingIt is perfectly working when i logged in from the site

  • Casual Listener
  • I've been trying to login from the spotify app but it just keep showing me logging in and then again log in sign...even i change my credentials but still it is not working It is perfectly working wh...
  • 0nxhknrlgs6vgtw
  • Casual Listener
  • 696 Views
  • 4 replies
  • 0 likes
  • 696 Views
  • 4 replies
  • 0 likes

Someones using my spotify without my permission!

I woke up this morning and realised there were a bunch of songs and playlists added to my accounts library. I deleted them all thinking it could eb a mistake, but right know I was listening to my music and then it stopped. When I went to check it up ...

  • Newbie
  • I woke up this morning and realised there were a bunch of songs and playlists added to my accounts library. I deleted them all thinking it could eb a mistake, but right know I was listening to my mus...
  • Maxim
  • Spotify Star
  • 1364 Views
  • 1 replies
  • 0 likes
  • 1364 Views
  • 1 replies
  • 0 likes

Solved!! Unknown account

Hello, For the past months of February and March € 10 has been deducted from my account, only I have no idea from which account that comes. I know from two accounts (* snip * and rfuchss) my log-in details, but both accounts state that it has a free ...

  • Casual Listener
  • Hello,   For the past months of February and March € 10 has been deducted from my account, only I have no idea from which account that comes. I know from two accounts (* snip * and rfuchss) my...
  • Robin18
  • Casual Listener
  • 742 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
  • 742 Views
  • 1 replies
  • 0 likes

Redeemed gift card but nothing is happening

I put in my code via a gift card and everything was good, i entered the code and it asked what a wanted, which was 3 months of premium, after i pressed this it confirmed that i now had spotify premium but when i went onto the spotify application on m...

  • Newbie
  • I put in my code via a gift card and everything was good, i entered the code and it asked what a wanted, which was 3 months of premium, after i pressed this it confirmed that i now had spotify premiu...
  • cocoknife
  • Newbie
  • 3684 Views
  • 8 replies
  • 1 likes
  • 3684 Views
  • 8 replies
  • 1 likes

Solved!! Merging into family accounts

Hi there, My wife and I have separate premium accounts but would like to merge into one family account to save some money. Is this possible without losing playlists? Thanks!!

  • Newbie
  • Hi there,   My wife and I have separate premium accounts but would like to merge into one family account to save some money. Is this possible without losing playlists?   Thanks!!
  • Maxim
  • Spotify Star
  • 820 Views
  • 1 replies
  • 0 likes
  • 820 Views
  • 1 replies
  • 0 likes

Spotify and Facebook

Hey! I accidently connected my father's Facebook profile to my Spotify account. I see that you're supposted to have the desktop app, click Settings and then Disconnect from Facebook. This button is nowhere to be seen in my app, just the title Faceboo...

  • Visitor
  • Hey!   I accidently connected my father's Facebook profile to my Spotify account. I see that you're supposted to have the desktop app, click Settings and then Disconnect from Facebook. This bu...
  • Luke
  • Spotify Star
  • 537 Views
  • 3 replies
  • 0 likes
  • 537 Views
  • 3 replies
  • 0 likes

Solved!! Following people from my artist account

Hi everyoneI have an artist account, can I follow other people or artists from my artist account the same way they follow me??

  • Casual Listener
  • Hi everyone I have an artist account, can I follow other people or artists from my artist account the same way they follow me?? 
  • Maxim
  • Spotify Star
  • 2146 Views
  • 3 replies
  • 0 likes
  • Account
    Other
  • 2146 Views
  • 3 replies
  • 0 likes

Kan niet inloggen

Via mijn account heb ik Family aangemaakt waar 3 gezinsleden nu gebruik van maken en ik beheerder was. Mijn account was Premium en liep via KPN. Nu ben ik bij KPN weg en is mijn Premium een Free account geworden. Ik kan zelf niet inloggen op ons fami...

  • Newbie
  • Via mijn account heb ik Family aangemaakt waar 3 gezinsleden nu gebruik van maken en ik beheerder was.  Mijn account was Premium en liep via KPN. Nu ben ik bij KPN weg en is mijn Premium een Fre...
  • Hubo
  • Community Legend
  • 692 Views
  • 1 replies
  • 0 likes
  • 692 Views
  • 1 replies
  • 0 likes

Solved!! Can't play offline with Premium?

Hey spotify I have a Premium Account but Im not able to listen offline 

  • Casual Listener
  • Hey spotify   I have a Premium Account but Im not able to listen offline 
  • mulenth
  • Newbie
  • 155010 Views
  • 39 replies
  • 8 likes
  • 155010 Views
  • 39 replies
  • 8 likes

Solved!! Merge followers from an user profile with an artist profile

Hey there, so here is the thing: I have just a normal pro user account, but I want to release some tracks on Spotify in the following weeks.My plan was to advertise a bit my profile on my socials to gain some followers and when the tracks are online ...

  • Casual Listener
  • Hey there,   so here is the thing: I have just a normal pro user account, but I want to release some tracks on Spotify in the following weeks. My plan was to advertise a bit my profile on my ...
  • Maxim
  • Spotify Star
  • 7647 Views
  • 21 replies
  • 2 likes
  • Account
  • 7647 Views
  • 21 replies
  • 2 likes

Solved!! Changing country

Hello, Im french so sorry for my English ! I am travelling in Australia for one year , as I don't earn money on my french bank account I decided to put my Australian credit card to pay , but I can't listen the french song that I listened before and i...

  • Newbie
  • Hello, Im french so sorry for my English !  I am travelling in Australia for one year , as I don't earn money on my french bank account I decided to put my Australian credit card to pay , but I...
  • Maxim
  • Spotify Star
  • 402 Views
  • 1 replies
  • 0 likes
  • 402 Views
  • 1 replies
  • 0 likes

Solved!! Smart postpaid subscriptions

How come I can't purchase premium using my smart carrier (Philippines) as a mode of payment. Yesterday when i tried to renew or subscribe to premium, I receive the PIN via SMS but it's not working. I also tried to subscribe again today twice, but I d...

  • Casual Listener
  • How come I can't purchase premium using my smart carrier (Philippines) as a mode of payment. Yesterday when i tried to renew or subscribe to premium, I receive the PIN via SMS but it's not working. I...
  • chariizsnioda0
  • Newbie
  • 46403 Views
  • 25 replies
  • 0 likes
  • Subscription
  • 46403 Views
  • 25 replies
  • 0 likes

Can't redeem a family code

My mom upgraded & sent me a family code to redeem & I have the code but don't know how or where to enter my invite code to get my account premium. Can anyone give me a link or instructions on where I put the code I have?

  • Casual Listener
  • My mom upgraded & sent me a family code to redeem & I have the code but don't know how or where to enter my invite code to get my account premium. Can anyone give me a link or instructions on...
  • cameleon32
  • Casual Listener
  • 16237 Views
  • 8 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 16237 Views
  • 8 replies
  • 0 likes