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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 4
  • Rising Star 4
  • 1874 Views
  • 0 replies
  • 8 likes
  • Security
  • 1874 Views
  • 0 replies
  • 8 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • cmill9704
  • Casual Listener
  • 449064 Views
  • 972 replies
  • 109 likes
  • Account
  • 449064 Views
  • 972 replies
  • 109 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1199779 Views
  • 119 replies
  • 116 likes
  • Account
  • 1199779 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 108830 Views
  • 72 replies
  • 11 likes
  • Account
    Login
    Premium
  • 108830 Views
  • 72 replies
  • 11 likes

Superuser Contribution cant cange my coutry to Israel from Israel

Hi, I am trying to change my country to Israel, I am currently on Israel and the account is stuck on USA.I read some topics but non helped, when I enter this site: https://www.maxmind.com/en/locate-my-ip-addressIt tells me that I'm in Israel, Incogni...

  • Newbie
  • Hi,   I am trying to change my country to Israel, I am currently on Israel and the account is stuck on USA. I read some topics but non helped, when I enter this site: https://www.maxmind...
  • Alfredo
  • Roadie
  • 307 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 307 Views
  • 1 replies
  • 0 likes

Stuck in a loop when trying to change Country

I'm moving to Brazil and I want to start using my Brazilian credit card. If I go to the regular settings the drop-down list for countries is grayed out. If I go to manage subscription I can't change the card or remove it. I even went back to Spotify ...

  • Newbie
  • I'm moving to Brazil and I want to start using my Brazilian credit card. If I go to the regular settings the drop-down list for countries is grayed out. If I go to manage subscription I can't change ...
  • 268 Views
  • 0 replies
  • 0 likes
  • 268 Views
  • 0 replies
  • 0 likes

Solved!! 3 maximum devices nonsense

I've downloaded few album to be able listening offline but when i open spotify apps suddently there's saying i've reached maximum devices or whatever, and all the album gone **bleep** Nd it happened twice, that's wasting my internet data. I just upda...

  • Casual Listener
  • I've downloaded few album to be able listening offline but when i open spotify apps suddently there's saying i've reached maximum devices or whatever, and all the album gone **bleep** Nd it happened ...
  • rozsnyaizsofia
  • Regular
  • 6064 Views
  • 4 replies
  • 2 likes
  • Premium
  • 6064 Views
  • 4 replies
  • 2 likes

Cant Change Country - Payment Details and Location

Hi there, I upgraded to the Preimum Spotify while I was in Austrilia, since being home the subscription has run out and the bank account I used to set it up doesnt have the correct funds and the Account went back to the Free version. I now cant chang...

  • Casual Listener
  • Hi there,   I upgraded to the Preimum Spotify while I was in Austrilia, since being home the subscription has run out and the bank account  I used to set it up doesnt have the correc...
  • NerdyBiker
  • Casual Listener
  • 463 Views
  • 4 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 463 Views
  • 4 replies
  • 0 likes

Passwort vergessen, Benutzername wird nicht erkannt, E-Mail passt nicht

Hi zusammen! Ich kann mich nicht mehr mit meinem Premium-Account anmelden.Ich habe mein Passwort vergessen und wollte es zuruecksetzen.Da ich nicht wusste mit welcher E-Mail Adresse ich angemeldet war, habe ich den Benutzenamen eingegeben. Dieser wir...

  • Newbie
  • Hi zusammen!   Ich kann mich nicht mehr mit meinem Premium-Account anmelden. Ich habe mein Passwort vergessen und wollte es zuruecksetzen. Da ich nicht wusste mit welcher E-Mail Adresse ich ...
  • 1179 Views
  • 0 replies
  • 1 likes
  • 1179 Views
  • 0 replies
  • 1 likes

spotify looks updated and is acting funny

I recently deleted my old spotify account and made a new one because I wanted to change my name (they were both free, not premium). Ever since I've made my new one the whole look is different. There are only three menu bars at the bottom that say 'yo...

  • Newbie
  • I recently deleted my old spotify account and made a new one because I wanted to change my name (they were both free, not premium). Ever since I've made my new one the whole look is different. There ...
  • Maxim
  • Spotify Star
  • 542 Views
  • 1 replies
  • 0 likes
  • 542 Views
  • 1 replies
  • 0 likes

How to add my name in my account

I have an old account wich only shows my username. However, I want to add my name and surname in my account. My account is free. Nowadays, when creating a new account, I know you can personalize it by creating a profile name. Question: I can only cho...

  • Visitor
  • I have an old account wich only shows my username. However, I want to add my name and surname in my account. My account is free. Nowadays, when creating a new account, I know you can p...
  • 244 Views
  • 0 replies
  • 0 likes
  • 244 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Premium account, forget the email and password

(I'm writing with my second account). i made a new spotify account the username is "wf3i7qth9iztx7bqf3nf80zd9" and i connect the credit card to get the 30 days trial premium. The problem is that i forgot the email and the password, probably during th...

  • Casual Listener
  • (I'm writing with my second account). i made a new spotify account the username is "wf3i7qth9iztx7bqf3nf80zd9" and i connect the credit card to get the 30 days trial premium. The problem is that i fo...
  • beachdevo25
  • Music Fan
  • 1696 Views
  • 3 replies
  • 0 likes
  • 1696 Views
  • 3 replies
  • 0 likes

Solved!! How to reset family account and restart with a new adress

Hiİ do believe spotify family management tool is very very poor andnot user friendlyI invited my family members paying fee / month. While doing that, i must do a letter mistake regarding our adress. Later i cannot see it, i cannot change it and my da...

  • Casual Listener
  • Hi İ do believe spotify family management tool is very very poor andnot user friendly I invited my family members paying fee / month. While doing that, i must do a letter mistake regarding our adre...
  • Angelo1302
  • Newbie
  • 2058 Views
  • 5 replies
  • 0 likes
  • 2058 Views
  • 5 replies
  • 0 likes

Upgrade with paysafe card not working

HI , I have purchased a euro paysafe card and trying to upgrade my account using that card. But it gives me teh error saying "This paysafecard PIN cannot be used to pay at this online shop " .. How can I get it work ?

  • Newbie
  • HI ,    I have purchased a euro paysafe card and trying to upgrade my account using that card. But it gives me teh error saying "This paysafecard PIN cannot be used to pay at this online ...
  • Joycevg
  • Newbie
  • 827 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 827 Views
  • 2 replies
  • 0 likes

Solved!! "Lithium Community- Production" in Approved Applications

I do not recall ever giving Lithum permission to interact with my account. When and how did this get into my approved applications? Does anyone else have this, use it, or know what it is? Any information would be appreciated, thanks. I went ahead and...

  • Casual Listener
  • I do not recall ever giving Lithum permission to interact with my account. When and how did this get into my approved applications? Does anyone else have this, use it, or know what it is?   An...
  • evilsideburn
  • Newbie
  • 70621 Views
  • 10 replies
  • 9 likes
  • 70621 Views
  • 10 replies
  • 9 likes

My facebook email has not updated

Hello! I hope someone can help. I updated my email address on my facebook account but it hasnt updated on my spotify account. I cleared my cache, I logged off all devices and logged in again and I am still having the problem. I updated it 2 days ago....

  • Newbie
  • Hello! I hope someone can help. I updated my email address on my facebook account but it hasnt updated on my spotify account. I cleared my cache, I logged off all devices and logged in again and I am...
  • kejt_
  • Community Legend
  • 364 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 364 Views
  • 1 replies
  • 0 likes

Solved!! Been charged twice in 2 days for family premium why ???

Been charged twice in 2 days for family premium why ???? Do not have another account how can I contact spotify not happy

  • Newbie
  • Been charged twice in 2 days for family premium why ???? Do not have another account how can I contact spotify not happy 
  • kejt_
  • Community Legend
  • 556 Views
  • 1 replies
  • 0 likes
  • 556 Views
  • 1 replies
  • 0 likes

Can't find my account

Hi. I wonder if anyone can help me. I set up a Premium Account for my family and added my two kids. I now want to add my wife but when I log into my account it says I am only a standard member. The money is coming out of my bank account and we can us...

  • Visitor
  • Hi. I wonder if anyone can help me. I set up a Premium Account for my family and added my two kids. I now want to add my wife but when I log into my account it says I am only a standard member. The m...
  • kejt_
  • Community Legend
  • 291 Views
  • 1 replies
  • 0 likes
  • 291 Views
  • 1 replies
  • 0 likes

Acount sign in dosent work

I don't know why but i'm inserting my username and password but my account is'nt logging in at all.Beside that it dosen't even give a replay about the meter, not "email aderres or password is in correct" or some thing else at all.what can i do to fix...

  • Newbie
  • I don't know why but i'm inserting my username and password but my account is'nt logging in at all. Beside that it dosen't even give a replay about the meter, not "email aderres or password is ...
  • MauriceMV
  • Spotify Star
  • 341 Views
  • 1 replies
  • 0 likes
  • Account
  • 341 Views
  • 1 replies
  • 0 likes

Superuser Contribution Facebook connectivity

I get an error message when trying to connect my account to Facebook manually through the site and through the iPhone app. Any suggestions? Seems to be a common problem after looking through here but no fix has been posted. Cheers

  • Regular
  • I get an error message when trying to connect my account to Facebook manually through the site and through the iPhone app. Any suggestions? Seems to be a common problem after looking through here but...
  • Itsakindofmagic
  • Regular
  • 601 Views
  • 8 replies
  • 0 likes
  • 601 Views
  • 8 replies
  • 0 likes

Trouble linking Spotify to Google Assistant

I am having trouble linking Spotify to Google Assistant. Spotify does not appear in the list of music providers for Google Assistant in the Google Assistant settings. I have already signed in to Spotify with my Google account and have tried linking w...

  • Casual Listener
  • I am having trouble linking Spotify to Google Assistant. Spotify does not appear in the list of music providers for Google Assistant in the Google Assistant settings. I have already signed in to Spot...
  • 325 Views
  • 0 replies
  • 0 likes
  • Account
  • 325 Views
  • 0 replies
  • 0 likes

Family Plan: No one is able to accept my invite

I got fooled into subscribing to the family plan, but no one in my family is able to accept the invite, even if we register the same address and sitting right next to each other trying to solve this mess. Of course, all human beings at Spotify have a...

  • Newbie
  • I got fooled into subscribing to the family plan, but no one in my family is able to accept the invite, even if we register the same address and sitting right next to each other trying to solve this ...
  • 255 Views
  • 0 replies
  • 0 likes
  • 255 Views
  • 0 replies
  • 0 likes

Solved!! Account Stolen Easily

I just had my account easily stolen without so much as a warning before it happend. No confirmation or alerts. Just: hello, your email has been changed, have a nice day.Now i am paying premium for an account i cant even use! Support is being slow abo...

  • Newbie
  • I just had my account easily stolen without so much as a warning before it happend. No confirmation or alerts. Just: hello, your email has been changed, have a nice day. Now i am paying premium for ...
  • Nodo1
  • Newbie
  • 4090 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Security
  • 4090 Views
  • 2 replies
  • 0 likes

Wrong picture showing in search

Hello, I changed my profile picture, but when I do a search, I still see the old picture. How do I change that? thank you!

  • Newbie
  • Hello,   I changed my profile picture, but when I do a search, I still see the old picture. How do I change that?   thank you!
  • Maxim
  • Spotify Star
  • 524 Views
  • 1 replies
  • 0 likes
  • 524 Views
  • 1 replies
  • 0 likes