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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9794 Views
  • 3 replies
  • 9 likes
  • Security
  • 9794 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • imksa
  • Newbie
  • 491573 Views
  • 981 replies
  • 111 likes
  • Account
  • 491573 Views
  • 981 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1213293 Views
  • 119 replies
  • 117 likes
  • Account
  • 1213293 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 122348 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 122348 Views
  • 72 replies
  • 12 likes

Solved!! have messed up trying to create family account.

we now have two family accounts, paid for twice on paypal and possibly renewed a premium account. I am totally lost as how to unravel this. Seem to have spent 40€ tonight instead of 15€ its a nightmare. who do I ask for help?

  • Casual Listener
  • we now have two family accounts, paid for twice on paypal and possibly renewed a premium account. I am totally lost as how to unravel this.  Seem to have spent 40€ tonight instead of 15€ its a n...
  • Niceperson
  • Casual Listener
  • 705 Views
  • 3 replies
  • 0 likes
  • Premium
  • 705 Views
  • 3 replies
  • 0 likes

Can not delete my other spotify account!

Please help!I've sent an email through the contact form requesting to delete my other account linked to facebook. But my account is still there!!Please help

  • Newbie
  • Please help! I've sent an email through the contact form requesting to delete my other account linked to facebook.   But my account is still there!! Please help
  • Maxim
  • Spotify Star
  • 372 Views
  • 1 replies
  • 0 likes
  • Account
  • 372 Views
  • 1 replies
  • 0 likes

Solved!! How do you get Spotify to STOP charging a credit card?

I've gone through all the steps online and my account is showing up as a FREE account but I'm being charged $9.99 a month. Absolutely crazy!!!

  • Newbie
  • I've gone through all the steps online and my account is showing up as a FREE account but I'm being charged $9.99 a month.  Absolutely crazy!!!
  • Cristia-r-salas
  • Newbie
  • 1847 Views
  • 4 replies
  • 1 likes
  • 1847 Views
  • 4 replies
  • 1 likes

Login

Fiz o log in com minha conta do Facebook mas não aparece meu perfil. E sim uma conta gratuita Tem como resolver ?

  • Newbie
  • Fiz o log in com minha conta do Facebook  mas não aparece meu perfil. E sim uma conta gratuita  Tem como resolver ? 
  • Bittencourt
  • Spotify Star
  • 602 Views
  • 1 replies
  • 0 likes
  • 602 Views
  • 1 replies
  • 0 likes

Solved!! Transferir para nova conta

Olá, gostaria de transferir as playlists, músicas, álbuns e seguidores salvos da conta *snip*(vinculada com o Facebook) para a nova conta *snip* pois fiz um nova conta Spotify e não queria perder tudo. Obrigado.

  • Visitor
  • Olá, gostaria de transferir as playlists, músicas, álbuns e seguidores salvos da conta *snip*(vinculada com o Facebook) para a nova conta *snip* pois fiz um nova conta Spotify e não queria perde...
  • Bittencourt
  • Spotify Star
  • 3768 Views
  • 1 replies
  • 0 likes
  • 3768 Views
  • 1 replies
  • 0 likes

Superuser Contribution spotify doesn't upload my facebook info

my spotify does not upload my new facebook information which means i can't pay because i moved to another country

  • Newbie
  • my spotify does not upload my new facebook information which means i can't pay because i moved to another country
  • Alfredo
  • Roadie
  • 404 Views
  • 1 replies
  • 0 likes
  • 404 Views
  • 1 replies
  • 0 likes

Superuser Contribution Need to reset username because email no longer exists, do not have password.

Our login stopped working for some reason, so one of us tried to reset the password. We believe the password reset email was sent to an email that no longer exists. We have the old login information and can verify the account. We would like to reset ...

  • Newbie
  • Our login stopped working for some reason, so one of us tried to reset the password. We believe the password reset email was sent to an email that no longer exists. We have the old login information ...
  • Alfredo
  • Roadie
  • 451 Views
  • 1 replies
  • 0 likes
  • Account
  • 451 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't change Payment Details - Want to turn off auto PayPal pmt and revert to credit card

Spotify somehow started billing to my PayPal account, probably because I had a new CC issued and failed update this info at Spotify. I want to pay through that new CC and not through PayPal. But, I cannot get the "Subscription" tab to allow me to mov...

  • Newbie
  • Spotify somehow started billing to my PayPal account, probably because I had a new CC issued and failed update this info at Spotify. I want to pay through that new CC and not through PayPal. But, I c...
  • Alfredo
  • Roadie
  • 572 Views
  • 1 replies
  • 0 likes
  • 572 Views
  • 1 replies
  • 0 likes

Can't rate songs, don't get any personalisations

So when I started Spotify Free, I had the ability to rate songs (the heart icon). Through this, Spotify was putting together awesome Daily Mixes that I was just loving.Based on this, I upgraded my account to Premium, and after that ... I lost the abi...

  • Casual Listener
  • So when I started Spotify Free, I had the ability to rate songs (the heart icon).  Through this, Spotify was putting together awesome Daily Mixes that I was just loving. Based on this, I upgr...
  • Keanu_C
  • Community Legend
  • 4680 Views
  • 7 replies
  • 0 likes
  • 4680 Views
  • 7 replies
  • 0 likes

How can I get an Artist profile?

Hi everyone, how can I do to open my artist page on Spotify? I know there is a page where I can log in as an Artist, but I can’t log in if I don’t have a page yet, how can I get it? Thank you all

  • Casual Listener
  • Hi everyone, how can I do to open my artist page on Spotify? I know there is a page where I can log in as an Artist, but I can’t log in if I don’t have a page yet, how can I get it? Thank you all
  • phan_times
  • Community Legend
  • 867 Views
  • 3 replies
  • 0 likes
  • 867 Views
  • 3 replies
  • 0 likes

Solved!! Frustrated - reset password not taking

I've gone around and around on this a couple times. Go to login, put in the info, it doesn't recognize, request password reset, do that, try again. Repeat. I can log into the site, but not into the program. Even went into my profile and changed my pa...

  • Casual Listener
  • I've gone around and around on this a couple times.  Go to login, put in the info, it doesn't recognize, request password reset, do that, try again. Repeat.  I can log into the site, but no...
  • Ohioredski
  • Newbie
  • 10793 Views
  • 42 replies
  • 1 likes
  • 10793 Views
  • 42 replies
  • 1 likes

Can't login to spotify at Onkyo device any mor

Hi,I have problem to connect to spotify on Onkyo TX-8050. I have been using spotify at onkyo without any problems for months. Yesterday I loged-out account by mistake from onkyo and I could not connect anymore..I tried reboot router, re-enable DHCP, ...

  • Casual Listener
  • Hi, I have problem to connect to spotify on Onkyo TX-8050. I have been using spotify at onkyo without any problems for months. Yesterday I loged-out account by mistake from onkyo and I could not con...
  • macbuck77
  • Newbie
  • 16495 Views
  • 13 replies
  • 2 likes
  • Account
    Login
    Premium
  • 16495 Views
  • 13 replies
  • 2 likes

Solved!! Dudas con Spotify Familiar

Hola, soy usuario de Spotify Premium desde hace mucho tiempo, me he pasado al familiar para invitar a mis hijos y mi mujer, pero por lo que veo no merece la pena o algo estoy haciendo mal.Al tener cada u o su cuenta podemos escuchar cada uno su músic...

  • Newbie
  • Hola, soy usuario de Spotify Premium desde hace mucho tiempo, me he pasado al familiar para invitar a mis hijos y mi mujer, pero por lo que veo no merece la pena o algo estoy haciendo mal. Al tener ...
  • osornios
  • Spotify Star
  • 50644 Views
  • 27 replies
  • 3 likes
  • Subscription
  • 50644 Views
  • 27 replies
  • 3 likes

Solved!! Family Premium multiple devices playing own music simultaneously

Have added via email invite family members to Premium Family account but they cant play their own music simultaneously (still only one device at a time) as advertised - any suggestions welcome.

  • Casual Listener
  • Have added via email invite family members to Premium Family account but they cant play their own music simultaneously (still only one device at a time) as advertised - any suggestions welcome.
  • osornios
  • Spotify Star
  • 57438 Views
  • 48 replies
  • 1 likes
  • Premium
  • 57438 Views
  • 48 replies
  • 1 likes

Plan familiar

Hola, tengo tres suscripciones premium individuales y quiero contratar la familiar. Lo hago desde mi cuenta? Gracias

  • Newbie
  • Hola, tengo tres suscripciones premium individuales y quiero contratar la familiar. Lo hago desde mi cuenta?   Gracias
  • osornios
  • Spotify Star
  • 64324 Views
  • 25 replies
  • 0 likes
  • Subscription
  • 64324 Views
  • 25 replies
  • 0 likes

Solved!! Missing playlists

Hello, Some of my playlists have disappeared for a couple of days. What happened? How can I recover them? Thanks !Mick

  • Regular
  • Hello,   Some of my playlists have disappeared for a couple of days. What happened? How can I recover them?   Thanks ! Mick
  • queuemi
  • Regular
  • 842 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
  • 842 Views
  • 2 replies
  • 0 likes

My music is gone

I had a premium account, and one month the payment did not go thru. I restarded my account, and no all my music is gone! HELP!!

  • Visitor
  • I had a premium account, and one month the payment did not go thru. I restarded my account, and no all my music is gone! HELP!! 
  • Luke
  • Spotify Star
  • 391 Views
  • 1 replies
  • 0 likes
  • 391 Views
  • 1 replies
  • 0 likes

Account Hacked

Hello, My premium spotify was hacked the other day and I can no longer access my songs and playlists from my phone. My account is still longed in on my PS4 however my songs have been changed and the email/password appeared to be changed as well. I cr...

  • Visitor
  • Hello,    My premium spotify was hacked the other day and I can no longer access my songs and playlists from my phone. My account is still longed in on my PS4 however my songs have been c...
  • Hubo
  • Community Legend
  • 463 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 463 Views
  • 1 replies
  • 0 likes

Prevent certain music to be tracked

Hello One of the best features with Spotify is the Discover weekly playlist. However I'm good at messing this up. When I'm studying, I like to listen to music like classic jazz or some other music from the Focus playslists. So the time I'm studying I...

  • Casual Listener
  • Hello   One of the best features with Spotify is the Discover weekly playlist. However I'm good at messing this up.   When I'm studying, I like to listen to music like classic jazz or s...
  • erkanp
  • Casual Listener
  • 7301 Views
  • 2 replies
  • 8 likes
  • Other
  • 7301 Views
  • 2 replies
  • 8 likes

Cant log in

I log out my spotify account in my phone leaving it on offline mode. Now that I try to log in, it says that im currently offline and suggest that I go online to connect to spotify. I tried to press "connect" a bunch of times but it doesnt work what s...

  • Casual Listener
  • I log out my spotify account in my phone leaving it on offline mode. Now that I try to log in, it says that im currently offline and suggest that I go online to connect to spotify. I tried to press "...
  • catarinacrist
  • Newbie
  • 597 Views
  • 5 replies
  • 0 likes
  • 597 Views
  • 5 replies
  • 0 likes