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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 3
  • Rising Star 3
  • 171 Views
  • 0 replies
  • 5 likes
  • Security
  • 171 Views
  • 0 replies
  • 5 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • CeliMaga
  • Casual Listener
  • 434051 Views
  • 967 replies
  • 108 likes
  • Account
  • 434051 Views
  • 967 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1192612 Views
  • 119 replies
  • 116 likes
  • Account
  • 1192612 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Hobbit70
  • Visitor
  • 105967 Views
  • 70 replies
  • 11 likes
  • Account
    Login
    Premium
  • 105967 Views
  • 70 replies
  • 11 likes

wrong facebook email

I created a spotify account via Facebook 7 years ago, since then I have changed the email accociated with my facebook acount but the changes didn't go through to spotify. I am now not capable of deleting my account because it's linked to an email tha...

  • Newbie
  • I created a spotify account via Facebook 7 years ago, since then I have changed the email accociated with my facebook acount but the changes didn't go through to spotify. I am now not capable of dele...
  • kejt_
  • Community Legend
  • 327 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 327 Views
  • 1 replies
  • 0 likes

changed facebook email address but spotify hasnt chagned to the same one

I have deleted an old email that was conected to my facebook account, so when i first got spotify i signed in with my facebook account but now i changed my email address on facebook spotify still has my old email that has been dleted so i cant change...

  • Newbie
  • I have deleted an old email that was conected to my facebook account, so when i first got spotify i signed in with my facebook account but now i changed my email address on facebook spotify still has...
  • kejt_
  • Community Legend
  • 396 Views
  • 1 replies
  • 0 likes
  • 396 Views
  • 1 replies
  • 0 likes

Will I lose my Premium $ if I upgrade to Family?

So I still have a month left on my Premium account (automaticly topped up today) But the kids are hassling me wanting their own account so I want to upgrade to Family. Will I lose the $$$ I paid on my account if I upgrade today to the family?

  • Newbie
  • So I still have a month left on my Premium account (automaticly topped up today) But the kids are hassling me wanting their own account so I want to upgrade to Family.   Will I lose the $$$ I ...
  • Nico
  • Community Legend
  • 857 Views
  • 1 replies
  • 0 likes
  • 857 Views
  • 1 replies
  • 0 likes

How can I change my linked Facebook account "without deleting" my Spotify created with Facebook?

I created my Spotify account with Facebook about 3 years ago. And using Spotify Premium ever since. Recently I deactivated my Facebook and my Spotify name turned into random numbers. When I a reactivated it, it turns normal but I want to keep my Face...

  • Casual Listener
  • I created my Spotify account with Facebook about 3 years ago. And using Spotify Premium ever since.   Recently I deactivated my Facebook and my Spotify name turned into random numbers. When I ...
  • 1287253578
  • Newbie
  • 5270 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Other
    Premium
    Subscription
  • 5270 Views
  • 3 replies
  • 0 likes

De logingegevens die op Facebook staan werken niet als login voor Spotify

Ik wil het wachtwooord aanpassen omdat mijn account van Spotify door iemand anders wordt gebruikt. Wanneer ik in 'onlangs afgespeeld' kijk zie ik dat er steeds nummers bij staan waar ik nooit naar geluisterd heb en ik krijg heel vaak de melding dat m...

  • Casual Listener
  • Ik wil het wachtwooord aanpassen omdat mijn account van Spotify door iemand anders wordt gebruikt. Wanneer ik in 'onlangs afgespeeld' kijk zie ik dat er steeds nummers bij staan waar ik nooit naar ge...
  • Hubo
  • Community Legend
  • 596 Views
  • 3 replies
  • 0 likes
  • Account
  • 596 Views
  • 3 replies
  • 0 likes

discovery page doesn't give new recomends

dear SpotefiI have tried to find new recomedations in the discovery but for a couple of weeks I don't see any new recomendations anymore, the page only shows the same artists as recomedation, while a few weeks back that changes daily. Is this a new g...

  • Casual Listener
  • dear Spotefi I have tried to find new recomedations in the discovery but for a couple of weeks I don't see any new recomendations anymore, the page only shows the same artists as recomedation, while...
  • caszriel
  • Composer
  • 483 Views
  • 1 replies
  • 0 likes
  • 483 Views
  • 1 replies
  • 0 likes

Solved!! Why can't I play this album?

Why can't I play the Lola Rennt soundtrack? I am premium. https://open.spotify.com/user/8a22a/playlist/7kOIDXvSt4ngy5CGWs2vEA

  • Casual Listener
  • Why can't I play the Lola Rennt soundtrack? I am premium.   https://open.spotify.com/user/8a22a/playlist/7kOIDXvSt4ngy5CGWs2vEA
  • caszriel
  • Composer
  • 1520 Views
  • 3 replies
  • 0 likes
  • Premium
  • 1520 Views
  • 3 replies
  • 0 likes

Student account

Hello my premium subscription is expired. As I am a new student I wanted to get student discount with my new subscription.After I entered my Credit card information, I realized that my school wasn't in the list (Vancouver Film School). So I filled a ...

  • Newbie
  • Hello my premium subscription is expired. As I am a new student I wanted to get student discount with my new subscription. After I entered my Credit card information, I realized that my school ...
  • caszriel
  • Composer
  • 360 Views
  • 1 replies
  • 0 likes
  • 360 Views
  • 1 replies
  • 0 likes

Solved!! Starbucks free spotify

I am a current Starbucks employee and from what I know we receive free premium spotify I linked it and followed the steps. Put in my partner numbers and all and after a month it went to a normal account and asked me to pay for premium. Help anyone?

  • Casual Listener
  • I am a current Starbucks employee and from what I know we receive free premium spotify I linked it and followed the steps. Put in my partner numbers and all and after a month it went to a normal acco...
  • CarolinaStylez
  • Newbie
  • 43386 Views
  • 4 replies
  • 0 likes
  • Subscription
  • 43386 Views
  • 4 replies
  • 0 likes

Can someone tell me the difference between streams and listens on Spotify?

I need help knowing the difference between streaming and listens on Spotify. I am an artist on Spotify and never understood the difference between my stream numbers and listen numbers. Can someone help me?

  • Newbie
  • I need help knowing the difference between streaming and listens on Spotify. I am an artist on Spotify and never understood the difference between my stream numbers and listen numbers. Can someone he...
  • chamevez
  • Newbie
  • 19154 Views
  • 1 replies
  • 1 likes
  • 19154 Views
  • 1 replies
  • 1 likes

Country Mess!

Hi,Hope you can help me with a very frustrating problem I've been having for months.I used to have an accound based in the USA with a US amex card. Since my family and I moved to Mexico, I have updated the payment method to a credit card based in Mex...

  • Casual Listener
  • Hi, Hope you can help me with a very frustrating problem I've been having for months. I used to have an accound based in the USA with a US amex card. Since my family and I moved to Mexico, I have u...
  • Ckae572
  • Newbie
  • 422 Views
  • 3 replies
  • 0 likes
  • 422 Views
  • 3 replies
  • 0 likes

Superuser Contribution Cant change country settings by changing pay info

Hi, i had a paypal account in another country, with which i wanted to change my country. This doesn't seem to be possible. tried to follow the instructions by changing my payment method, by adding a local credit card, but it states that it is not wor...

  • Casual Listener
  • Hi,   i had a  paypal account in another country, with which i wanted to change my country. This doesn't seem to be possible.   tried to follow the instructions by changing my paym...
  • kathryn_s
  • Casual Listener
  • 612 Views
  • 4 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 612 Views
  • 4 replies
  • 0 likes

Accoutt Log in

So I logged out of my Spotify account accidentally and I forgot my password. The thing is my account is connected with a old email that I don't have. What should I do??

  • Newbie
  • So I logged out of my Spotify account accidentally and I forgot my password. The thing is my account is connected with a old email that I don't have. What should I do??
  • amirism
  • Roadie
  • 421 Views
  • 1 replies
  • 0 likes
  • 421 Views
  • 1 replies
  • 0 likes

Cant connect Spotify to PS4 account

I have spent the last week trying to connect my ps4 account to my Spotify and it doesn't work. I'm not connected to another account with it already for sure. What happened was I had my psn already connected to a different Spotify account but I discon...

  • Casual Listener
  • I have spent the last week trying to connect my ps4 account to my Spotify and it doesn't work. I'm not connected to another account with it already for sure. What happened was I had my psn already co...
  • SupremeBuffalo
  • Casual Listener
  • 4586 Views
  • 8 replies
  • 6 likes
  • 4586 Views
  • 8 replies
  • 6 likes

Superuser Contribution Can't modify the email link to my account

Hi, I recently deleted my email associated to my Spotify account for personal reason. But it is still associated to my account and I can't modify it from the Spotify's page. I'm connected with Facebook to identify myself on Spotify, so it tell me tha...

  • Casual Listener
  • Hi,   I recently deleted my email associated to my Spotify account for personal reason. But it is still associated to my account and I can't modify it from the Spotify's page.   I'm con...
  • Shbeark
  • Casual Listener
  • 866 Views
  • 4 replies
  • 0 likes
  • Account
    Premium
  • 866 Views
  • 4 replies
  • 0 likes

Superuser Contribution I can't log in into my account

Well, sorry for my bad English. Yesterday I was listening music. When suddenly I started to heard some ads. That was pretty odd, because I have the familiar plan. So I tried the button that the app showed up "Upgrade". I thought that my subscription ...

  • Regular
  • Well, sorry for my bad English.   Yesterday I was listening music. When suddenly I started to heard some ads. That was pretty odd, because I have the familiar plan. So I tried the button tha...
  • JuandeGF
  • Regular
  • 440 Views
  • 2 replies
  • 0 likes
  • Account
  • 440 Views
  • 2 replies
  • 0 likes

Superuser Contribution Can't log into my account

I'm a premium subscriber. I log into my account every morning when I get into the office via the Spotify app on my laptop. Today that didn't work.After multiple unsuccessful attempts, I assumed I was locked out of the account so went through the proc...

  • Newbie
  • I'm a premium subscriber. I log into my account every morning when I get into the office via the Spotify app on my laptop. Today that didn't work. After multiple unsuccessful attempts, I assumed I w...
  • Aimee_T
  • Roadie
  • 647 Views
  • 1 replies
  • 0 likes
  • 647 Views
  • 1 replies
  • 0 likes

Trouble paying gift suscription with visa

I can’t pay gift suscription with any card from Peru. No Matter about any Banks (I already call banks, online buying settings are ok). I Try from Desktop, iPhone. Always the message was ‘you have trouble about card.

  • Newbie
  • I can’t pay gift suscription with any card from Peru. No Matter about any Banks (I already call banks, online buying settings are ok). I Try from Desktop, iPhone. Always the message was ‘yo...
  • 221 Views
  • 0 replies
  • 1 likes
  • 221 Views
  • 0 replies
  • 1 likes

Nao lembro e-mail e senha da minha conta

Preciso de ajuda, nao lembro o e-mail que registrei a minha conta premium, nem a senha, estou pagando no cartao de credito todo mes, mas nao consigo utilizar porque nao lembro nem o e-mail e nem a senha. Ja chequei todos os e-mails que eu tenho e nen...

  • Visitor
  • Preciso de ajuda, nao lembro o e-mail que registrei a minha conta premium, nem a senha, estou pagando no cartao de credito todo mes, mas nao consigo utilizar porque nao lembro nem o e-mail e nem a se...
  • user-removed
  • Not applicable
  • 931 Views
  • 2 replies
  • 1 likes
  • 931 Views
  • 2 replies
  • 1 likes

Solved!! Password text massage from 32665

Hi, I forgot my password and in the midst of retyping it into the text box (a few times :)) I received a text massage from 32665 giving me a login number to use instead of my password. I haven't linked my Spotify to my Facebook and I do not have my m...

  • Casual Listener
  • Hi,    I forgot my password and in the midst of retyping it into the text box (a few times :)) I received a text massage from 32665 giving me a login number to use instead of my pa...
  • gsanjeevs
  • Newbie
  • 31428 Views
  • 8 replies
  • 1 likes
  • Security
  • 31428 Views
  • 8 replies
  • 1 likes