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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • mothical
  • Newbie
  • 157753 Views
  • 175 replies
  • 12 likes
  • Account
    Free
  • 157753 Views
  • 175 replies
  • 12 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 10676 Views
  • 3 replies
  • 10 likes
  • Security
  • 10676 Views
  • 3 replies
  • 10 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • OlehKarasov
  • Casual Listener
  • 508022 Views
  • 985 replies
  • 112 likes
  • Account
  • 508022 Views
  • 985 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 124635 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 124635 Views
  • 74 replies
  • 12 likes

Cant Activate 7 days trial

I can't activate my 7 days trial, its only telling me to pay and to get 30 days for free. even tho I have ads for the 7 days...btw I openned my account yesterday so its not possible that I activated it in the past.

  • Casual Listener
  • I can't activate my  7 days trial, its only telling me to pay and to get 30 days for free. even tho I have ads for the 7 days... btw I openned my account yesterday so its not possible that I ac...
  • Maxim
  • Spotify Star
  • 538 Views
  • 3 replies
  • 0 likes
  • 538 Views
  • 3 replies
  • 0 likes

Can't change email adress!

Hi, Since 2 days, I can't log in on my Spotify premium account. Usually, my account automatically log in but this time, my account and password weren't there.I tried to remember my password (And failed miserably..) so I used the reset password button...

  • Visitor
  • Hi,   Since 2 days, I can't log in on my Spotify premium account.  Usually, my account automatically log in but this time, my account and password weren't there. I tried to remember my ...
  • 250 Views
  • 0 replies
  • 0 likes
  • Account
  • 250 Views
  • 0 replies
  • 0 likes

HELP ASAP

I have emailed spotify twice about me losing my account details + email for an account that I got premium on and i have no way of getting onto it to cancel it and I just got a text today saying I payed 9.99 for this month and I can't stop it....

  • Visitor
  • I have emailed spotify twice about me losing my account details + email for an account that I got premium on and i have no way of getting onto it to cancel it and I just got a text today saying I pay...
  • TheBrickSlayer
  • Roadie
  • 248 Views
  • 1 replies
  • 0 likes
  • 248 Views
  • 1 replies
  • 0 likes

Solved!! HELP

I accidently put my country on US when I live in israel and I can't but the family plan now that spotify in availabile in israel... my free trial is ending today

  • Casual Listener
  • I accidently put my country on US when I live in israel and I can't but the family plan now that spotify in availabile in israel... my free trial is ending today
  • Hubo
  • Community Legend
  • 344 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Other
    Premium
    Subscription
  • 344 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cant connect to facebook

Hello, I had a previous FREE spotify account that i deleted but i was connected on facebook there , now i have a new PRIMIUM account and i cant connect my facebook to the new account, HELP?

  • Newbie
  • Hello, I had a previous FREE spotify account that i deleted but i was connected on facebook there , now i have a new PRIMIUM account and i cant connect my facebook to the new account, HELP?
  • ZullyB
  • Roadie
  • 281 Views
  • 1 replies
  • 0 likes
  • 281 Views
  • 1 replies
  • 0 likes

Superuser Contribution Logging off automatically

Hi everyone I have premium account. Everytime I try to use my Spotify, it is getting logged off ( especially in subway etc.) And I get a notification many times that I cannot download any playlist of mine in 3 different devices ( however I logged off...

  • Newbie
  • Hi everyone   I have premium account. Everytime I try to use my Spotify, it is getting logged off ( especially in subway etc.) And I get a notification many times that I cannot download any pl...
  • ZullyB
  • Roadie
  • 312 Views
  • 1 replies
  • 0 likes
  • 312 Views
  • 1 replies
  • 0 likes

Superuser Contribution update payment details

Hi!I have been paying for spotify for a long time, I have now moved overseas (from australia to slovenia) and i had to cancel my old card. i want to enter my new card details and it doesnt let me. what do i do?

  • Newbie
  • Hi! I have been paying for spotify for a long time, I have now moved overseas (from australia to slovenia) and i had to cancel my old card. i want to enter my new card details and it doesnt let me. ...
  • ZullyB
  • Roadie
  • 286 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 286 Views
  • 1 replies
  • 0 likes

Unable to Access account, trying to cancel subscription.

Hello, I have been unable to access my spotify account for some time now, and it will not let me reset my password via username or email or anything - I just never recive the email. At this point all I want to do is cancel the useless premium I have ...

  • Newbie
  • Hello,    I have been unable to access my spotify account for some time now, and it will not let me reset my password via username or email or anything - I just never recive the email.&nb...
  • user-removed
  • Not applicable
  • 450 Views
  • 1 replies
  • 0 likes
  • Account
  • 450 Views
  • 1 replies
  • 0 likes

Help: impossible to unsubscribe Premium!

Hello, I have been trying for some hours now, to unsubscribe my Premium Account which I started the 5th of January. I'm not interested in being Premium anymore so I want to stop the new subscription payment. When I do the steps to unsubcribe, and aft...

  • Casual Listener
  • Hello,    I have been trying for some hours now, to unsubscribe my Premium Account which I started the 5th of January. I'm not interested in being Premium anymore so I want to stop the ne...
  • user-removed
  • Not applicable
  • 1178 Views
  • 11 replies
  • 1 likes
  • Account
    Premium
    Subscription
  • 1178 Views
  • 11 replies
  • 1 likes

can`t log in to my account

on monday spotify came to israel and i created a premium account.. today am trying to enter to the account and says Incorrect username or password.also i try to reset my password and i can`t says that my email account never sign in on spotify. what i...

  • Casual Listener
  • on monday spotify came to israel and i created a premium account..  today am trying to enter to the account and says Incorrect username or password. also i try to reset my password and i ...
  • Shan4Garhad
  • Casual Listener
  • 256 Views
  • 1 replies
  • 0 likes
  • Account
  • 256 Views
  • 1 replies
  • 0 likes

Same artist different distributors

Hey guys, I have used two different distributors and now I have two artist profile separated. Please this is the artist profile verified:https://open.spotify.com/artist/6YzYDI3VgVW9PDU5PQ8680?si=tS0X5sGnTBKk-9DHbrbRcg And this is the copy that has to...

  • Casual Listener
  • Hey guys,   I have used two different distributors and now I have two artist profile separated. Please this is the artist profile verified: https://open.spotify.com/artist/6YzYDI3VgVW9PDU5PQ8...
  • thecabas
  • Casual Listener
  • 961 Views
  • 3 replies
  • 1 likes
  • 961 Views
  • 3 replies
  • 1 likes

Solved!! Help..

How do I solve this??i how only 3 options in the bottom of the screen..

  • Newbie
  • How do I solve this?? i how only 3 options in the bottom of the screen..
  • Maxim
  • Spotify Star
  • 352 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 352 Views
  • 1 replies
  • 0 likes

Solved!! Profile Picture and Playlist Art

Ok, so I've heard mixed things about this topic, some people saying you need to be apart of the Rockstar program and others say otherwise. You see a friend of mine when she set up her account was able to do all this and I really doubt she made it to ...

  • Regular
  • Ok, so I've heard mixed things about this topic, some people saying you need to be apart of the Rockstar program and others say otherwise. You see a friend of mine when she set up her account was abl...
  • Maxim
  • Spotify Star
  • 389 Views
  • 1 replies
  • 0 likes
  • Account
  • 389 Views
  • 1 replies
  • 0 likes

I'm in Germany but don't want to listen to german music and podcasts

I'm currently living in Germany but I exclusively listen to podcasts and music in English. However, Spotify keeps recommending me german podcasts and german music which I'm REALLY not interested in. I'm curious if there's a possibility to change the ...

  • Newbie
  • I'm currently living in Germany but I exclusively listen to podcasts and music in English. However, Spotify keeps recommending me german podcasts and german music which I'm REALLY not interested in. ...
  • Maxim
  • Spotify Star
  • 675 Views
  • 1 replies
  • 1 likes
  • Account
    Other
    Premium
  • 675 Views
  • 1 replies
  • 1 likes

Didnt cancel premium on time

first of all Im not satisfied with the service. For example I cannot get any help (is there a support team?), i didnt get any notification that my free month has finished and i was not going to prolong it as im not satisfied with the service. my payp...

  • Newbie
  • first of all Im not satisfied with the service.  For example I cannot get any help (is there a support team?),  i didnt get any notification that my free month has finished and i was not g...
  • Maxim
  • Spotify Star
  • 308 Views
  • 1 replies
  • 0 likes
  • Premium
  • 308 Views
  • 1 replies
  • 0 likes

Solved!! Changing country after using gift card from another country

Spotify recently available in my country (Israel)I used Philippines gift card to use spotify premium until now I want to change the country to Israel but it's grey and locked to Philippines.I added my israeli paypal account and it says now the when m...

  • Casual Listener
  • Spotify recently available in my country (Israel) I used Philippines gift card to use spotify premium until now   I want to change the country to Israel but it's grey and locked to Phili...
  • semregeliko
  • Casual Listener
  • 1198 Views
  • 4 replies
  • 0 likes
  • Account
  • 1198 Views
  • 4 replies
  • 0 likes

Solved!! Spotify thinks my credit card is from Iceland but its not.

As title suggest, Spotify just launched in my country (Israel) and i wanna get the premium.Been trying to get it but when i put my credit card a pop-up says that its from Iceland.Basically, my credit card is from Israel and not IcelandAnyway to fix t...

  • Visitor
  • As title suggest, Spotify just launched in my country (Israel) and i wanna get the premium. Been trying to get it but when i put my credit card a pop-up says that its from Iceland. Basically, my cr...
  • Maxim
  • Spotify Star
  • 1190 Views
  • 8 replies
  • 0 likes
  • 1190 Views
  • 8 replies
  • 0 likes

I WANT TO DELETE MY SPOTIFY FACEBOOK ACCOUNT.

Hello spotify, actually I have registered a new account with my facebook by wrong i didn't mean to do that, and I also have another account so I need some help to permanently delete this spotify account which registered by facebook to be able to conn...

  • Casual Listener
  • Hello spotify, actually I have registered a new account with my facebook by wrong i didn't mean to do that, and I also have another account so I need some help to permanently delete this spotify...
  • Justei
  • Casual Listener
  • 402 Views
  • 3 replies
  • 0 likes
  • Account
  • 402 Views
  • 3 replies
  • 0 likes

Superuser Contribution Number of songs in one of my playlists doesn't match up between my laptop and phone?

In one of my playlists on my laptop it says there are 1,594 songs in it, but on the same playlist on my phone it says there are 1,596 songs in it. I've tried logging in and out, deleting the app and reinstalling it, etc, but the playlist on my laptop...

  • Newbie
  • In one of my playlists on my laptop it says there are 1,594 songs in it, but on the same playlist on my phone it says there are 1,596 songs in it. I've tried logging in and out, deleting the app and ...
  • jessalyn_lee02
  • Casual Listener
  • 960 Views
  • 3 replies
  • 0 likes
  • Account
  • 960 Views
  • 3 replies
  • 0 likes

Cannot connect my Spotify account with facebook.

Anytime i click connect with facebook on the APP, desktop app or browser website it gives me the message "Sorry there has been a temporary error, please try again later." Can anyone on the spotify team look into this? Much appreciated. Thank you

  • Newbie
  • Anytime i click connect with facebook on the APP, desktop app or browser website it gives me the message "Sorry there has been a temporary error, please try again later." Can anyone on the spotify te...
  • doreiny
  • Newbie
  • 512 Views
  • 1 replies
  • 0 likes
  • 512 Views
  • 1 replies
  • 0 likes