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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

85040 Views

9 replies

2 likes

Account
Login
  • 85040 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

662477 Views

13 replies

4 likes

Account
  • 662477 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

744723 Views

18 replies

29 likes

  • 744723 Views
  • 18 replies
  • 29 likes

Sorry there has been a temporary error, please try again later.

I can't connect manually via Facebook. I get this message:Sorry there has been a temporary error, please try again later.I also can't update using the app... All I get is either "Can't connect to facebook" or A blank page

Newbie

I can't connect manually via Facebook. I get this message: Sorry there has been a temporary error, please try again later. I also can't update using the app... All I get is either "Can't connect to...

phan_times

Community Legend

1290 Views

1 replies

1 likes

  • 1290 Views
  • 1 replies
  • 1 likes

How can I play a playlist from someone who's not logged in on facebook. I found the playlist but I c

How can I play a playlist from someone who's not logged in on facebook. I found the playlist but I can't play the nummers that are in it.

Newbie

How can I play a playlist from someone who's not logged in on facebook. I found the playlist but I can't play the nummers that are in it. 

phan_times

Community Legend

313 Views

1 replies

0 likes

Account
  • 313 Views
  • 1 replies
  • 0 likes

I forgot my acct

Hi every one i have one problem hereMy acct suddebly logs put and the problem is i forgot the email or my username, and its still on premium im worried about the charges might continue how can i fix this i only rember my password and my phone number ...

Newbie

Hi every one i have one problem here My acct suddebly logs put and the problem is i forgot the email or my username, and its still on premium im worried about the charges might continue how can i fi...

phan_times

Community Legend

263 Views

1 replies

0 likes

  • 263 Views
  • 1 replies
  • 0 likes

Cuenta dada de baja vinculada a Facebook

Buen dia! Genere una cuenta Spotify, la cuenta clave de mi cuenta de Facebook, la ultima cuenta de Spotify, la cuenta de menos y otra que usa mi cuenta y mi cuenta de Facebook esta cuenta nueva de Spotify pero me indica que ya se usa en otra cuenta ,...

Newbie

Buen dia!  Genere una cuenta Spotify, la cuenta clave de mi cuenta de Facebook, la ultima cuenta de Spotify, la cuenta de menos y otra que usa mi cuenta y mi cuenta de Facebook esta cuenta ...

osornios

Spotify Star

1089 Views

1 replies

0 likes

  • 1089 Views
  • 1 replies
  • 0 likes

I can't login!

I can't login to my account! I know my email but can't remember My password.. but the email my account is linked with no longer exists.. so the password reset is getting sent to a non existent email address! And I can't fill out a help form to send a...

Newbie

I can't login to my account! I know my email but can't remember My password.. but the email my account is linked with no longer exists.. so the password reset is getting sent to a non existent email ...

Tom

Community Legend

426 Views

1 replies

0 likes

Account
Login
Premium
Subscription
  • 426 Views
  • 1 replies
  • 0 likes

Cambio de pais

Buenas tardes a todos, Dispongo de una cuenta Spotify Free, la cual cree en Spain y que actualmente estoy usando en Irlanda. Hace unos dias cuando intente iniciar sesion me aparecio el siguiente mensaje de error: "Login Failed: you can only use Spoti...

Newbie

Buenas tardes a todos,   Dispongo de una cuenta Spotify Free, la cual cree en Spain y que actualmente estoy usando en Irlanda. Hace unos dias cuando intente iniciar sesion me aparecio el ...

365 Views

0 replies

0 likes

  • 365 Views
  • 0 replies
  • 0 likes

Error Message when adding family members

Has anyone else experienced the frustration of signing up for the premium family plan? I have tried to add my husband and kids but continue to get an error that I am not following the format or something like that. I have tried several times and it w...

Casual Listener

Has anyone else experienced the frustration of signing up for the premium family plan? I have tried to add my husband and kids but continue to get an error that I am not following the format or somet...

Maxim

Spotify Star

374 Views

1 replies

0 likes

Subscription
  • 374 Views
  • 1 replies
  • 0 likes

Multiplos dispositivos

Ola, desde o que mudei minha conta do Spotify de plano familiar para premium simples, varios dipositivos diferentes comecaram a aparecer conectados na minha conta, porem apenas tenho conhecimento de dois dispositivos, ontem um novo dispositivo se con...

Visitor

Ola, desde o que mudei minha conta do Spotify de plano familiar para premium simples, varios dipositivos diferentes comecaram a aparecer conectados na minha conta, porem apenas tenho conhecimento de ...

396 Views

0 replies

0 likes

  • 396 Views
  • 0 replies
  • 0 likes

Alien in my playlist

Hi there, When I liste some music in Spotify (Android app or Desktop software), an invader - a band called Lyons - systematically interferes with my play list : whatever I do, it reappears and invades my waiting list (see screenshot). I've never sear...

Casual Listener

Hi there,   When I liste some music in Spotify (Android app or Desktop software), an invader - a band called Lyons - systematically interferes with my play list : whatever I do,...

user-removed

Not applicable

443 Views

3 replies

0 likes

Premium
  • 443 Views
  • 3 replies
  • 0 likes

Playlists are not editing

I've deleted some song froma playlist brut they keep adding back. Is there a bug or something?

Casual Listener

I've deleted some song froma playlist brut they keep adding back. Is there a bug or something?

crisamericano

Casual Listener

411 Views

2 replies

0 likes

Account
  • 411 Views
  • 2 replies
  • 0 likes

2 accounts

Hi there, I am having a problem as I have logged out of my premium account and as I am trying to log back in it is taking me into my original free account that is connected to my FB, is it possible two can be linked to one email and if so how do I ge...

Casual Listener

Hi there, I am having a problem as I have logged out of my premium account and as I am trying to log back in it is taking me into my original free account that is connected to my FB, is it possible t...

allanawilson

Casual Listener

763 Views

2 replies

0 likes

Account
  • 763 Views
  • 2 replies
  • 0 likes

Spotify account hacked

Hey guys, since yesterday, while i was listening to music, all of a sudden it changed and kept changing. After a mind**bleep**ed bikeride home i looked at my account and all my playlists are gone and all of a sudden i’m a iggea azilia fan or whatever...

Regular

Hey guys, since yesterday, while i was listening to music, all of a sudden it changed and kept changing. After a mind**bleep**ed bikeride home i looked at my account and all my playlists are gone and...

mr-pepito

Regular

487 Views

2 replies

0 likes

Account
  • 487 Views
  • 2 replies
  • 0 likes

Superuser Contribution Lost My Account

Hi. im using spotify for family and i become the admin. yesterday my account in my PC logged out and now i can't sign in using my email. when i use forget password it said my email not registered in spotify. it really pisses me off and it really hard...

Visitor

Hi. im using spotify for family and i become the admin.   yesterday my account in my PC logged out and now i can't sign in using my email. when i use forget password it said my email not reg...

Melody

Spotify

318 Views

1 replies

0 likes

Account
Login
Premium
  • 318 Views
  • 1 replies
  • 0 likes

Can't create new account

I'm trying to create an account for my daughter but when I hit sign up it gets into an infinite loop. The icon keeps spinning. I am am using the option to create an account with an email address. I have tried this several times on different devices b...

Newbie

I'm trying to create an account for my daughter but when I hit sign up it gets into an infinite loop. The icon keeps spinning.    I am am using the option to create an account with an ema...

Luke

Spotify Star

303 Views

1 replies

0 likes

  • 303 Views
  • 1 replies
  • 0 likes

Superuser Contribution Charged again !

I cancelled my Spotify last month. I was refunded, as I had done it twice. I have now been charged again , even though it was supposed to have been cancelled. I want my money back.

Newbie

I cancelled my Spotify last month. I was refunded, as I had done it twice. I have now been charged again , even though it was supposed to have been cancelled. I want my money back.

Melody

Spotify

374 Views

1 replies

0 likes

  • 374 Views
  • 1 replies
  • 0 likes

Invit sent and accpted but not correct

I sent my sister an invite for my family account but when she accepted it, she ended up with her own family account. She has an account though face book. I have looked thought the Q and A. There was not a "token".

Casual Listener

I sent my sister an invite for my family account but when she accepted it, she ended up with her own family account. She has an account though face book. I have looked thought the Q and A. There was ...

phan_times

Community Legend

465 Views

3 replies

0 likes

Account
  • 465 Views
  • 3 replies
  • 0 likes

delete

delete

Newbie

delete

phan_times

Community Legend

409 Views

2 replies

0 likes

Security
  • 409 Views
  • 2 replies
  • 0 likes

Offline mode mobil

I had my playlist on offline. And I resated my phone and it logged me out of spotify and now when I log in it says offline connect to go online but when I click go online nothing happens it just show's a blank page. How do I fix it if nothing happens...

Newbie

I had my playlist on offline. And I resated my phone and it logged me out of spotify and now when I log in it says offline connect to go online but when I click go online nothing happens it just show...

phan_times

Community Legend

269 Views

1 replies

0 likes

  • 269 Views
  • 1 replies
  • 0 likes

I just got hacked and banned by spotify support.

I was hacked and they deleted my playlists and stuff. I changed the password and logged in and contacted support to let them know, they demanded non encrypted billing information and I refused. Recovered playlists, went to sleep. Now it says I no lon...

Casual Listener

I was hacked and they deleted my playlists and stuff. I changed the password and logged in and contacted support to let them know, they demanded non encrypted billing information and I refused. Recov...

Wokawoka

Casual Listener

447 Views

1 replies

0 likes

Account
Login
Security
  • 447 Views
  • 1 replies
  • 0 likes

Account has no username

Hi, my username is just a random string of letters and numbers. How do i fix this

Newbie

Hi,   my username is just a random string of letters and numbers. How do i fix this

phan_times

Community Legend

546 Views

1 replies

0 likes

  • 546 Views
  • 1 replies
  • 0 likes