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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 3
  • Rising Star 3
  • 172 Views
  • 0 replies
  • 5 likes
  • Security
  • 172 Views
  • 0 replies
  • 5 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • CeliMaga
  • Casual Listener
  • 434086 Views
  • 967 replies
  • 108 likes
  • Account
  • 434086 Views
  • 967 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1192631 Views
  • 119 replies
  • 116 likes
  • Account
  • 1192631 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Hobbit70
  • Visitor
  • 105974 Views
  • 70 replies
  • 11 likes
  • Account
    Login
    Premium
  • 105974 Views
  • 70 replies
  • 11 likes

Superuser Contribution Problemas loggeo en app de Spotify

Tengo problemas para loggearme en la aplicacion de Spotify de mi celular. De un dia para me pidio mi clave y contrasena. Cuando las coloco y le doy ok, me dice que mi configuracion esta en modo offline y que me conecte a internet para loggearme, sien...

  • Casual Listener
  • Tengo problemas para loggearme en la aplicacion de Spotify de mi celular. De un dia para me pidio mi clave y contrasena. Cuando las coloco y le doy ok, me dice que mi configuracion esta en modo offli...
  • felix_alvarez_p
  • Casual Listener
  • 721 Views
  • 2 replies
  • 0 likes
  • 721 Views
  • 2 replies
  • 0 likes

Solved!! NOME DO ADMINISTRADOR DO PLANO FAMILIAR PREMIUM DIVERGENTE

Olá, pessoal!Sou actual ou administrador do meu Plano Familiar, no entanto, em situação de erro sem site, meu nome está errado. Quais os procedimentos para corrigir este erro?

  • Casual Listener
  • Olá, pessoal! Sou actual ou administrador do meu Plano Familiar, no entanto, em situação de erro sem site, meu nome está errado. Quais os procedimentos para corrigir este erro?
  • LeandroGuedes
  • Newbie
  • 3892 Views
  • 14 replies
  • 0 likes
  • Account
  • 3892 Views
  • 14 replies
  • 0 likes

Superuser Contribution Why does my account sign out when I don't have wi-fi anymore

I ereased all my data from spotify and then signed up again (because it made me sign out) and then a message told me that i could not download my music anymore because i already had 3 sessions with offline mode (and I only have one), i ereased all my...

  • Newbie
  • I ereased all my data from spotify and then signed up again (because it made me sign out) and then a message told me that i could not download my music anymore because i already had 3 sessions with o...
  • Aimee_T
  • Roadie
  • 373 Views
  • 1 replies
  • 0 likes
  • 373 Views
  • 1 replies
  • 0 likes

Student Discount Doesn't Show PayPal Option

I was approved for the student discount for the US but when I click on the link it doesnt give me the option to pay with paypal. Is this suppose to be this way?

  • Newbie
  • I was approved for the student discount for the US but when I click on the link it doesnt give me the option to pay with paypal. Is this suppose to be this way?
  • TheGaluMoD
  • Newbie
  • 43686 Views
  • 78 replies
  • 8 likes
  • Premium
    Subscription
  • 43686 Views
  • 78 replies
  • 8 likes

Family account on Echo devices

Hi All trying to link my Family account to different Echo dots for each registered Family account member. At the momet the music keeps getting hijacked! Any ideas? Thanks.

  • Newbie
  • Hi All trying to link my Family account to different Echo dots for each registered Family account member. At the momet the music keeps getting hijacked! Any ideas? Thanks.
  • Shaun_Yap
  • Gig Goer
  • 617 Views
  • 1 replies
  • 0 likes
  • 617 Views
  • 1 replies
  • 0 likes

Spotify premium won't work

Hi all I started off using a voucher (from Jan 20th to Feb 20th) I redeemed. I subsequently signed up for Spotify premium halfway through my voucher's validity (3rd February), and it clearly shows that I have been billed for Spotify premium on my han...

  • Newbie
  • Hi all 🙂   I started off using a voucher (from Jan 20th to Feb 20th) I redeemed. I subsequently signed up for Spotify premium halfway through my voucher's validity (3rd February), and it clea...
  • Nico
  • Community Legend
  • 332 Views
  • 1 replies
  • 0 likes
  • 332 Views
  • 1 replies
  • 0 likes

Family accounts without email

Hi, I've a family account, but my daughters (6 and 10) have no emails. Is it possible to create accounts for them without emails? regards/Pelle

  • Casual Listener
  • Hi,  I've a family account, but my daughters (6 and 10) have no emails. Is it possible to create accounts for them without emails?    regards /Pelle
  • Pelle1976
  • Casual Listener
  • 477 Views
  • 2 replies
  • 0 likes
  • 477 Views
  • 2 replies
  • 0 likes

Alexa - App Support not available

I was able to successfully link my Spotify account in Alexa webapp, but when I click on Spotify from the available Music services list I get only message App Support Unavailable. Have tried to unlink/relink Spotify account several times, even tried t...

Screen Shot 2018-02-21 at 22.16.50.png
  • Casual Listener
  • I was able to successfully link my Spotify account in Alexa webapp, but when I click on Spotify from the available Music services list I get only message App Support Unavailable. Have tried to u...
  • kerosin
  • Casual Listener
  • 2977 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
  • 2977 Views
  • 1 replies
  • 0 likes

Premium User, Account Hacked and all of my songs lost! Help!

I think my account has been hacked, opened my app to find all my songs and playlists gone. I restored playlists, but how do I restore my song list. None of them were saves in playlists.

  • Newbie
  • I think my account has been hacked, opened my app to find all my songs and playlists gone. I restored playlists, but how do I restore my song list. None of them were saves in playlists.
  • IguanaSetup
  • Community Legend
  • 401 Views
  • 1 replies
  • 0 likes
  • 401 Views
  • 1 replies
  • 0 likes

Travelling

I have been traveling for about 2 weeks of a 6 week trip. I stated using spotify (free version) a couple of weeks before this. Suddenly, I find myself logged out. When I log in it just logs me out again instantly. In this modern era or international ...

  • Newbie
  • I have been traveling for about 2 weeks of a 6 week trip.  I stated using spotify (free version) a couple of weeks before this.  Suddenly, I find myself logged out.  When I log in it j...
  • 198 Views
  • 0 replies
  • 0 likes
  • 198 Views
  • 0 replies
  • 0 likes

Superuser Contribution Old facebook

Okay so somehow I was logged into Spotify with an old Facebook account that I can no longer access, and I upgraded to premium. It was showing I was still a free account and I tried logging out but it would only let me log back in with my new Facebook...

  • Newbie
  • Okay so somehow I was logged into Spotify with an old Facebook account that I can no longer access, and I upgraded to premium. It was showing I was still a free account and I tried logging out but it...
  • Jack
  • Roadie
  • 384 Views
  • 1 replies
  • 0 likes
  • 384 Views
  • 1 replies
  • 0 likes

Superuser Contribution PLEASE HELP!

I can't log into my premium accont.Everytime i try to log in, i put my username and it says that an account with that name doesnMt exist.The strange thing is that i always logged in with the same username and i'm still logged with that account on my ...

  • Newbie
  • I can't log into my premium accont. Everytime i try to log in, i put my username and it says that an account with that name doesnMt exist. The strange thing is that i always logged in with the same...
  • Jack
  • Roadie
  • 350 Views
  • 1 replies
  • 0 likes
  • Account
  • 350 Views
  • 1 replies
  • 0 likes

Superuser Contribution Credit card being charged for no reason

I just noticed that for the past year my credit card was being charged by Spotify. I checked my account and it says it is a free account. I'm not aware of any other accounts that I'm associated with. Can somebody help me with that, please?

  • Newbie
  • I just noticed that for the past year my credit card was being charged by Spotify. I checked my account and it says it is a free account. I'm not aware of any other accounts that I'm associated with....
  • Jack
  • Roadie
  • 320 Views
  • 1 replies
  • 0 likes
  • 320 Views
  • 1 replies
  • 0 likes

Superuser Contribution bought a card and put it on a wrong account on my ipad

this is the accountname in the ipad: 21pqjsqlcsszgzsw47atk366a , u ll see the picture is the same like the account: chobin1312 ... can u change pls the prime to chobin1312 sry ivent seen it, i dont know why ive two accounts and by the 21account it al...

  • Newbie
  • this is the accountname in the ipad: 21pqjsqlcsszgzsw47atk366a , u ll see the picture is the same like the account: chobin1312 ... can u change pls the prime to chobin1312 😕 sry ivent seen it, i don...
  • Jack
  • Roadie
  • 363 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Login
    Premium
  • 363 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can not change my country

I have tried to get the Premium subs but when I try to enter the credit card it sayd that does not correspond to my current country, ok So I go to my account and try to edit the info, but i'm unable to change the country, there's just no other option...

  • Newbie
  • I have tried to get the Premium subs but when I try to enter the credit card it sayd that does not correspond to my current country, ok So I go to my account and try to edit the info, but i'm unable ...
  • Jack
  • Roadie
  • 544 Views
  • 1 replies
  • 0 likes
  • country
  • 544 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can´t login to my Spotify account with my username or email address

HiPlease help.I can´t log in to my Spotify account with my username or email address. Program claims that i have wrong username or password. When i reset my password in a new password the app still tells me it's wrong. I´m still paying for Sotify fam...

  • Casual Listener
  • Hi Please help. I can´t log in to my Spotify account with my username or email address. Program claims that i have wrong username or password. When i reset my password in a new password the ap...
  • marittek
  • Casual Listener
  • 795 Views
  • 2 replies
  • 0 likes
  • 795 Views
  • 2 replies
  • 0 likes

Solved!! online family account

We have had Spotify Family for a while now and all 5 of us are online. However only 1 of us can listen online. Is this the normal modus operandi? I thought it would be possible for all of us to listen to our own music online? Anybody have a tip on ho...

  • Casual Listener
  • We have had Spotify Family for a while now and all 5 of us are online. However only 1 of us can listen online. Is this the normal modus operandi? I thought it would be possible for all of us to liste...
  • phan_times
  • Community Legend
  • 542 Views
  • 5 replies
  • 0 likes
  • 542 Views
  • 5 replies
  • 0 likes

Superuser Contribution Unsubscribed?

Had an email this morning from Spotify saying my latest payment hadn't gone thru. Only reason I can think of is I have recently changed network providers? As there is money in the account and card details are correct. Anyway I logged in and updated m...

  • Casual Listener
  • Had an email this morning from Spotify saying my latest payment hadn't gone thru. Only reason I can think of is I have recently changed network providers? As there is money in the account and card de...
  • TheJoJo1976
  • Casual Listener
  • 461 Views
  • 2 replies
  • 0 likes
  • 461 Views
  • 2 replies
  • 0 likes

Solved!! Spotify Connect - Multiple Speakers/Devices

Hi,i've a question for the community. I've spotify premium and use it with sonos. From time to time I want to listen something locally on the phone, this makes sonos stop playing. Okay, no problem. If I upgrade to family and don't want to use differe...

  • Casual Listener
  • Hi, i've a question for the community. I've spotify premium and use it with sonos. From time to time I want to listen something locally on the phone, this makes sonos stop playing. Okay, no problem....
  • MacEnno
  • Casual Listener
  • 27577 Views
  • 6 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 27577 Views
  • 6 replies
  • 0 likes

Enjoying your trip? To listen abroad for more than 14 days.

Gets this error: Enjoying your trip? To listen abroad for more than 14 days.When trying to log in to my phone, even my account is registered in the country im in. Please help

  • Newbie
  • Gets this error: Enjoying your trip? To listen abroad for more than 14 days. When trying to log in to my phone, even my account is registered in the country im in. Please help
  • hyperhelium
  • Casual Listener
  • 4162 Views
  • 5 replies
  • 4 likes
  • 4162 Views
  • 5 replies
  • 4 likes