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New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

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  • Spotify Star
  • Spotify Star
  • nisafitri
  • Casual Listener
  • 28880 Views
  • 60 replies
  • 24 likes
  • 28880 Views
  • 60 replies
  • 24 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 870886 Views
  • 11 replies
  • 50 likes
  • Android
    Guide
    Troubleshooting
  • 870886 Views
  • 11 replies
  • 50 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Spotify Legend
  • 24843 Views
  • 3 replies
  • 0 likes
  • 24843 Views
  • 3 replies
  • 0 likes

text input / search via voice no longer possible

Since the last update I can not search any longer via voice input. The microphone symbol just dissappeared on the keyboard (Android). Please help or fix this! This is so crucial to me as I use this always while driving. Thanks!

  • Visitor
  • Since the last update I can not search any longer via voice input. The microphone symbol just dissappeared on the keyboard (Android). Please help or fix this! This is so crucial to me as I use this a...
  • cwhazeltine
  • Newbie
  • 491 Views
  • 2 replies
  • 4 likes
  • 491 Views
  • 2 replies
  • 4 likes

Superuser Contribution The "add to this playlist" interface often hangs after adding a song from search

PlanPremiumCountryUSDevicePixel 7 ProOperating SystemAndroid 14 My Question or IssueI usually manage playlists from my computer, or else will add things already in Liked Songs, but this past week I tried making a larger playlist using my phone of son...

  • Casual Listener
  • Plan Premium Country US Device Pixel 7 Pro Operating System Android 14   My Question or Issue I usually manage playlists from my computer, or else will add things already in Liked Song...
  • Metallicity
  • Casual Listener
  • 70 Views
  • 2 replies
  • 0 likes
  • 70 Views
  • 2 replies
  • 0 likes

8.9.40.86 Keep Crushing

PlanPremiumCountryTurkeyDeviceXiaomi 14 Ultra Operating SystemAndroid App keep crushing, sonfar I tried clear cacge, delete data, uninstall and reinstal. its all same. my wife use Xiaomi 14 she has no problem. I'm sending the screen shoot of the erro...

  • Music Fan
  • Plan Premium Country Turkey Device Xiaomi 14 Ultra  Operating System Android   App keep crushing, sonfar I tried clear cacge, delete data, uninstall and reinstal. its all same. my ...
  • Enes96izmir
  • Casual Listener
  • 121 Views
  • 3 replies
  • 0 likes
  • 121 Views
  • 3 replies
  • 0 likes

Superuser Contribution app keeps crashing before opening

PlanPremium FamilyCountrySlovakiaDeviceNothing Phone (1)Operating SystemAndroid 14 My Question or IssueI am a spotify alpha tester, so I count with stuff like this happening, however this has been an issue for me for almost 3 days. Whenever i try to ...

  • Casual Listener
  • Plan Premium Family Country Slovakia Device Nothing Phone (1) Operating System Android 14   My Question or Issue I am a spotify alpha tester, so I count with stuff like this happening,...
  • Enes96izmir
  • Casual Listener
  • 164 Views
  • 5 replies
  • 1 likes
  • 164 Views
  • 5 replies
  • 1 likes

Superuser Contribution Android widget not working

PlanPremiumCountryChileDeviceSamsung S23 Ultra with One UI 6.1Operating SystemAndroid 14My Question or IssueThe widget is not working for me. I have a Samsung S23 Ultra with One UI 6.1 (the issue comes since One UI 6.0) and the Spotify version is 8.9...

  • Regular
  • Plan Premium Country Chile Device Samsung S23 Ultra with One UI 6.1 Operating System Android 14 My Question or Issue The widget is not working for me. I have a Samsung S23 Ultra with One UI ...
  • hnavia
  • Regular
  • 465 Views
  • 16 replies
  • 1 likes
  • 465 Views
  • 16 replies
  • 1 likes

Android app slow/freezes

PlanFamilyCountryEnglandDeviceSamsung A12 Operating System(Android - up to date) My Question or IssueAndroid app registered SPOTIFY IS CURRENTLY OFFLINE when starting up. It takes about thirty seconds to clear. The offline mode is disabled anyway.It ...

  • Newbie
  • Plan Family Country England Device Samsung A12  Operating System (Android - up to date)   My Question or Issue Android app registered SPOTIFY IS CURRENTLY OFFLINE when starting up...
  • 38 Views
  • 0 replies
  • 0 likes
  • 38 Views
  • 0 replies
  • 0 likes

Superuser Contribution Can't select songs

I am a Premium member using an Android phone. I used to be able to select any song from any artist or playlist. That is now no longer an option. Literally one day it was working and the next it was not. I have logged out and back in, made sure the ap...

  • Newbie
  • I am a Premium member using an Android phone. I used to be able to select any song from any artist or playlist. That is now no longer an option. Literally one day it was working and the next it was n...
  • Joan
  • Moderator
  • 107 Views
  • 3 replies
  • 0 likes
  • 107 Views
  • 3 replies
  • 0 likes

Miniplayer not showing while music is playing

Today, there is a problem with Spotify. When I press the down arrow to close the now playing screen, it does not show the miniplayer on the bottom, but the music is still playing. How to resolve this?  

Screenshot_20240506-082002_Spotify.jpg
  • Music Fan
  • Today, there is a problem with Spotify. When I press the down arrow to close the now playing screen, it does not show the miniplayer on the bottom, but the music is still playing. How to resolve this...
  • 49 Views
  • 0 replies
  • 0 likes
  • 49 Views
  • 0 replies
  • 0 likes

Superuser Contribution Cant play Albums, downloaded or online

Hi I have been using Spotify premium for some time, mainly on my Android phone.. Unfortunately in the last 2-3 weeks I haven't been able to load or play any albums.I can Search online and view my library and the albums are listed but if I click on th...

  • Newbie
  • Hi I have been using Spotify premium for some time, mainly on my Android phone..   Unfortunately in the last 2-3 weeks  I haven't been able to load or play any albums. I can Search ...
  • MartinT
  • Moderator
  • 59 Views
  • 1 replies
  • 0 likes
  • 59 Views
  • 1 replies
  • 0 likes

Enable background activity

Hi folks have spotify on android. Keeps asking me to activaye the background activity permission and takes me to the settings but no options to change anything. now the app wont work if my phone screen locks or i move away from the app for a few minu...

  • Visitor
  • Hi folks have spotify on android. Keeps asking me to activaye the background activity permission and takes me to the settings but no options to change anything.   now the app wont work if my p...
  • verdys
  • Regular
  • 47 Views
  • 1 replies
  • 0 likes
  • 47 Views
  • 1 replies
  • 0 likes

Superuser Contribution En mi celular no me aparece la letra de las canciones

Las letras de las canciones que antes me aparecía ahora no aparece ninguna ni en inglés ni en Alemán. Yo pago el plan premium y son letras qué tenia antes sin pagar nada.

  • Visitor
  • Las letras de las canciones que antes me aparecía ahora no aparece ninguna ni en inglés ni en Alemán. Yo pago el plan premium y son letras qué tenia antes sin pagar nada.
  • MartinT
  • Moderator
  • 61 Views
  • 1 replies
  • 0 likes
  • 61 Views
  • 1 replies
  • 0 likes

Superuser Contribution Wrong artwork cover on car's Bluetooth.

PlanPremiumCountryGreeceDeviceNothing Phone 1 Operating SystemAndroid 13CarHyundai Tucson (2021) My Question or IssueMobile connected via Bluetooth (not android auto with cable, only Bluetooth).Music plays from Spotify. The title and the artwork cove...

  • Casual Listener
  • Plan Premium Country Greece Device Nothing Phone 1  Operating System Android 13 Car Hyundai Tucson (2021)   My Question or Issue Mobile connected via Bluetooth (not android...
  • aldop
  • Visitor
  • 5003 Views
  • 71 replies
  • 2 likes
  • artwork cover
    avrcp
    bluetooth
  • 5003 Views
  • 71 replies
  • 2 likes

Change Spotify as default player for mp3 and wav files.

When I download audio files (e.g. voice mail, podcast episodes) to my phone, Spotify is used as the default app to listen to them. Spotify won't play them, saying "Spotify can't play this right now. This track isn't available on your device" even tho...

  • Visitor
  • When I download audio files (e.g. voice mail, podcast episodes) to my phone, Spotify is used as the default app to listen to them. Spotify won't play them, saying "Spotify can't play this right now. ...
  • WayneF11
  • Casual Listener
  • 59 Views
  • 1 replies
  • 0 likes
  • 59 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why does my Spotify playlist look different?

PlanFreeCountryPhilippines DeviceRealme 6iOperating SystemAndroid 11 My Question or IssueWhen I opened my playlist, it looked different than usual. Instead of a song list, it only displayed song names and the artist/composer. When I try to play a son...

  • Casual Listener
  • Plan Free Country Philippines  Device Realme 6i Operating System Android 11   My Question or Issue When I opened my playlist, it looked different than usual. Instead of a song lis...
  • IsLaytin
  • Newbie
  • 8059 Views
  • 3 replies
  • 0 likes
  • Android
  • 8059 Views
  • 3 replies
  • 0 likes

Superuser Contribution [Mobile] "You've discovered a Premium feature" pop up while on Premium

When ever I try to listen to Spotify, a "You discovered a premium feature" pops up not letting me listen to Spotify, and Yes I tried to log in and out a lot, How can I fix it? (I'm a free user account) (I live in Somalia)

  • Newbie
  • When ever I try to listen to Spotify, a "You discovered a premium feature" pops up not letting me listen to Spotify, and Yes I tried to log in and out a lot, How can I fix it? (I'm a free user accoun...
  • B77
  • Visitor
  • 233 Views
  • 5 replies
  • 0 likes
  • 233 Views
  • 5 replies
  • 0 likes

Superuser Contribution App ist sehr langsam oder reagiert überhaupt nicht mehr

Wie genannt startet die App sehr langsam, teilweise reagiert sie nicht mehr oder das überspringen von Songs funktioniert nur noch mit sehr langer Verzögerung.Ich habe die App schon 3x mal neu installiert und auch davor nach der Beschreibung gelöscht....

  • Casual Listener
  • Wie genannt startet die App sehr langsam, teilweise reagiert sie nicht mehr oder das überspringen von Songs funktioniert nur noch mit sehr langer Verzögerung. Ich habe die App schon 3x mal neu insta...
  • AlejaR
  • Moderator
  • 21821 Views
  • 38 replies
  • 13 likes
  • 21821 Views
  • 38 replies
  • 13 likes

Solved!! Spotify app won't open android 14

Every time I try to open spotify, it crashes within the first second before it even has time to load anything. It will work on chrome though. I have tried clearing cache, clearing data, force stopping, uninstalling/reinstalling, and leaving the beta ...

  • Casual Listener
  • Every time I try to open spotify, it crashes within the first second before it even has time to load anything. It will work on chrome though. I have tried clearing cache, clearing data, force stoppin...
  • k_dan22
  • Casual Listener
  • 111 Views
  • 1 replies
  • 1 likes
  • 111 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify Announcement Unshuffles Playlist

PlanPremiumCountryU.S.DeviceGoogle Pixel 6Operating SystemAndroid 14 My Question or IssueI have seen other users complain about this on Reddit, and it isn't restricted to Android users, so I know I'm not the only one fed up with the new Spotify "anno...

  • Casual Listener
  • Plan Premium Country U.S. Device Google Pixel 6 Operating System Android 14   My Question or Issue I have seen other users complain about this on Reddit, and it isn't restricted to And...
  • brendan366
  • Newbie
  • 332 Views
  • 7 replies
  • 5 likes
  • 332 Views
  • 7 replies
  • 5 likes

Lost all my downloads after an app crash

So, I was listening to my music and suddenly, the app crashed and the music stopped playing. After that, all my downloads are gone. How to fix this?My phone is Samsung Galaxy S8 and the version is Android 9.0.

  • Music Fan
  • So, I was listening to my music and suddenly, the app crashed and the music stopped playing. After that, all my downloads are gone. How to fix this? My phone is Samsung Galaxy S8 and the version is ...
  • 43 Views
  • 0 replies
  • 1 likes
  • 43 Views
  • 0 replies
  • 1 likes

Music albums are unplayable for my sm a15 5g

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFreeCountryTrinidadDeviceSamsung Galaxy A 15 5gOperating Android One ui 6.0 My Question or Issue

  • Visitor
  • None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free Country Trinidad Device Samsung Galaxy A 15 5g Operating And...
  • 37 Views
  • 0 replies
  • 1 likes
  • 37 Views
  • 0 replies
  • 1 likes