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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

391997 Views

545 replies

35 likes

Account
Free
  • 391997 Views
  • 545 replies
  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8240 Views

0 replies

7 likes

  • 8240 Views
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  • 7 likes

Solved!! Spotify is constantly deleting my offline tracks.

As it says in the subject the spotify app keeps erasing all the "offlined" (downloaded) tracks, after the whole playlist (ca. 600 tracks) is downloaded. This problem occurred after the latest update I believe it was: 0.5.2.87. Im running it on the in...

Regular

As it says in the subject the spotify app keeps erasing all the "offlined" (downloaded) tracks, after the whole playlist (ca. 600 tracks) is downloaded. This problem occurred after the latest update ...

Goodman

Spotify Legend

96942 Views

11 replies

12 likes

  • 96942 Views
  • 11 replies
  • 12 likes

HTC Tattoo not compatible...

I purchased premium just to get the music to my phone, but then I found out that it is not compatible with the Spotify App. My phone is a HTC Tattoo.Is there no other way than the app to get the music to the phone?

Newbie

I purchased premium just to get the music to my phone, but then I found out that it is not compatible with the Spotify App. My phone is a HTC Tattoo. Is there no other way than the app to get the ...

licenced

Community Legend

1021 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Samsung 5512 not working

Is Samsung 5512 supported (gingerbread) my screen goes blank when I start the app.

Newbie

Is Samsung 5512 supported (gingerbread) my screen goes blank when I start the app.

licenced

Community Legend

840 Views

2 replies

0 likes

  • 840 Views
  • 2 replies
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Solved!! Spotify Android app using a LOT of data on 3G!

Hi there, I didn't use Spotify yesterday until the preview app was announced and I installed it. Since installing it yesterday shortly after it was announced I've been using it a fair amount. I have only listened to music in playlists already downloa...

Community Legend

Hi there,   I didn't use Spotify yesterday until the preview app was announced and I installed it. Since installing it yesterday shortly after it was announced I've been using it a fair amou...

Goodman

Spotify Legend

79868 Views

91 replies

7 likes

  • 79868 Views
  • 91 replies
  • 7 likes

Solved!! Screen saver mobile phone player navigator

I want to be able to control spotify from screen saver with out having to swipe away the screen saver to access spotify.

Newbie

I want to be able to control spotify from screen saver with out having to swipe away the screen saver to access spotify.

Liam

Community Legend

6219 Views

13 replies

0 likes

Screen saver spotify control
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  • 13 replies
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Where are offline playlists stored?

I am probably right in saying that they show up as the 'Cache'? There is no other reason why my cache for the Spotify app should be >500MB....

Community Legend

I am probably right in saying that they show up as the 'Cache'? There is no other reason why my cache for the Spotify app should be >500MB....

Liam

Community Legend

1925 Views

4 replies

0 likes

  • 1925 Views
  • 4 replies
  • 0 likes

two playlists show downloaded but inside all is gray and won't play...

two playlists show downloaded but inside all is gray and won't play... using android free radio... Many thanks, Jack

Casual Listener

two playlists show downloaded but inside all is gray and won't play...   using android free radio...     Many thanks, Jack

licenced

Community Legend

1038 Views

8 replies

0 likes

  • 1038 Views
  • 8 replies
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Lock screen ICS app not functioning

Hi there,After first installing the new beta app for ICS on my Galaxy S2, the lock screen widget functioned properly. However, now it does not seem to function anylonger.Tips anyone? It functioned using pin code, I've tried all other security options...

Casual Listener

Hi there, After first installing the new beta app for ICS on my Galaxy S2, the lock screen widget functioned properly. However, now it does not seem to function anylonger. Tips anyone? It functione...

mrkristiansson

Newbie

2685 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Songs stop playing, app going offline (NOT SOLVED)

I tried replying to the "solved" issue but it is now closed. Old thread: http://community.spotify.com/t5/Mobile-Android/Songs-stop-playing-app-going-offline/td-p/82935 Description When in Radio or streaming song will play until end of current selecte...

Casual Listener

I tried replying to the "solved" issue but it is now closed.   Old thread: http://community.spotify.com/t5/Mobile-Android/Songs-stop-playing-app-going-offline/td-p/82935   Desc...

Lemon01

Casual Listener

645 Views

2 replies

0 likes

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Please change codec. Data caps make mobile streaming unworkable.

I left Spotify for MOG because 96kbps OGG VORBIS is a nonstarter. MOG uses AAC-HE at half the bitrate. This means: - I do not blow out my new 2GB/month data cap from streaming 30-60 mins/day - On 3G, instead of constant dropouts in midtown Manhattan ...

Regular

I left Spotify for MOG because 96kbps OGG VORBIS is a nonstarter.  MOG uses AAC-HE at half the bitrate.   This means: - I do not blow out my new 2GB/month data cap from streaming 30-6...

licenced

Community Legend

746 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Solved!! Songs stop playing, app going offline

I used the preview version on my desire hd and it worked great. I then upgraded to the final release and started getting problems. The app seems to go onlineand offline at will and songs stop playing at random. Even the downloaded songs and even if t...

Music Fan

I used the preview version on my desire hd and it worked great. I then upgraded to the final release and started getting problems. The app seems to go onlineand offline at will and songs stop playing...

Goodman

Spotify Legend

20045 Views

66 replies

2 likes

  • 20045 Views
  • 66 replies
  • 2 likes

Solved!! App stops working when USB is plugged in

Razr; Android 4.0.4. I can't get Spotify to work at all when USB is plugged in to charge, which is a bit of a deal-breaker for me since the Razr kinda needs to be charged continously if you expect to walk out of the home or office without a half-dead...

Regular

Razr; Android 4.0.4.  I can't get Spotify to work at all when USB is plugged in to charge, which is a bit of a deal-breaker for me since the Razr kinda needs to be charged continously if you exp...

licenced

Community Legend

6348 Views

3 replies

0 likes

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  • 3 replies
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Need bugs fixed? Here, have radio instead!

what a bunch of bull**uh-oh**! do they think that throwing radio at us will distract us from all of the other bugs that make the app unusable? not to mention the fact that the radio functionality (as expected) introduces a whole new set of bugs... re...

Roadie

what a bunch of bull**uh-oh**!  do they think that throwing radio at us will distract us from all of the other bugs that make the app unusable?  not to mention the fact that the radio funct...

MadHatter66

Casual Listener

1027 Views

7 replies

0 likes

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  • 7 replies
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Spotif crashes, have to download all playlists again

I downloaded about 1500 songs in my playlists to my sdcard on Android. Today, the app crashed. When I started it again, all playlists indicated that they're not downloaded, even though the files are still on the SD card! Now I have to download all so...

Newbie

I downloaded about 1500 songs in my playlists to my sdcard on Android. Today, the app crashed. When I started it again, all playlists indicated that they're not downloaded, even though the files are ...

licenced

Community Legend

660 Views

3 replies

1 likes

  • 660 Views
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  • 1 likes

Solved!! Android app wont play any songs

I have a premium account, the desktop application works perfectly fine but for some reason the app of my htc will not play any song at all.

Casual Listener

I have a premium account, the desktop application works perfectly fine but for some reason the app of my htc will not play any song at all.

licenced

Community Legend

4621 Views

5 replies

0 likes

  • 4621 Views
  • 5 replies
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Solved!! Premium with two android devices: one downloading playlists, one not

I've got Spotify Premium on two Android devices (Galaxy S3 phone and a Nexus 7 tablet). The phone has loads of memory and I use it in the car, so I have downloaded all my playlists on to the handset. But I just want to be able to stream through the N...

Casual Listener

I've got Spotify Premium on two Android devices (Galaxy S3 phone and a Nexus 7 tablet). The phone has loads of memory and I use it in the car, so I have downloaded all my playlists on to the handset....

Goodman

Spotify Legend

822 Views

2 replies

0 likes

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  • 2 replies
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Solved!! No 'Radio' Option for Spotify Mobile?

one of my favorite things to do (especially at work) is to listen to spotify, however i dont always have time to pull out my phone and find the song i wanna listen to. Which is why i love the randomness of pandora (for that ONE reason only)im paying ...

Casual Listener

one of my favorite things to do (especially at work) is to listen to spotify, however i dont always have time to pull out my phone and find the song i wanna listen to. Which is why i love the randomn...

Liam

Community Legend

20726 Views

15 replies

4 likes

  • 20726 Views
  • 15 replies
  • 4 likes

Spotify Radio Features?

Hi, I'm in the market for a better replacement for Pandora (feels like there are no songs and always repeating) and Grooveshark (500 copies of the same song in an album is obnoxious, I just want to listen to the album without having to manually gut i...

Casual Listener

Hi,   I'm in the market for a better replacement for Pandora (feels like there are no songs and always repeating) and Grooveshark (500 copies of the same song in an album is obnoxious, I just ...

Sam

Spotify

1359 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Where is Radio feature for Android?

I am trying to be optimistic and polite but the way we Android users are treated, my patience has worn off. What really did the developers think when they decided to release the Radio for ios apps but not Android users? They really should have though...

Music Fan

I am trying to be optimistic and polite but the way we Android users are treated, my patience has worn off. What really did the developers think when they decided to release the Radio for ios apps bu...

Sam

Spotify

4004 Views

8 replies

4 likes

  • 4004 Views
  • 8 replies
  • 4 likes

Solved!! Spotify cuts out when switching internet connectivity.

=== START OF TEMPLATE === Description Replace this with a short description of the issue you're experiencing. Sometimes, when I listen to spotify on my android and switch from wifi - HSDPA, it cuts out. A more detailed description, using numbered ste...

Community Legend

 === START OF TEMPLATE ===   Description Replace this with a short description of the issue you're experiencing.   Sometimes, when I listen to spotify on my android and switc...

Goodman

Spotify Legend

2086 Views

10 replies

0 likes

  • 2086 Views
  • 10 replies
  • 0 likes