Help Wizard

Step 1

NEXT STEP

Desktop (Mac)

Discuss Spotify for Mac

Start a topic

Forum Posts

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 583 Views
  • 1 replies
  • 0 likes
  • 583 Views
  • 1 replies
  • 0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 3186 Views
  • 1 replies
  • 0 likes
  • 3186 Views
  • 1 replies
  • 0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 2286 Views
  • 1 replies
  • 3 likes
  • 2286 Views
  • 1 replies
  • 3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

  • Casual Listener
  • bfteach
  • Regular
  • 37128 Views
  • 19 replies
  • 1 likes
  • music stops
  • 37128 Views
  • 19 replies
  • 1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

  • Spotify Legend
  • 163802 Views
  • 0 replies
  • 34 likes
  • Mac
  • 163802 Views
  • 0 replies
  • 34 likes

Superuser Contribution Spam despite premium subscription!

PlanPremiumCountryCanadaDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI am being spammed with suggestions and albums despite being subscribed to premium. I am unsu...

  • Casual Listener
  • Plan Premium Country Canada Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)         My Questio...
  • Petya
  • Community Legend
  • 416 Views
  • 2 replies
  • 1 likes
  • 416 Views
  • 2 replies
  • 1 likes

Superuser Contribution Spotify altering my 'liked songs'

Hi, I have had spotify premium for over 4 years now, and noticed this happening quite often lately. Whenever I check up on an artist that I am 100% certain of that I have 'liked/saved' their songs of before, all of a sudden they would be un-checked o...

  • Newbie
  • Hi, I have had spotify premium for over 4 years now, and noticed this happening quite often lately.   Whenever I check up on an artist that I am 100% certain of that I have 'liked/saved' their...
  • Ivan
  • Spotify Legend
  • 449 Views
  • 1 replies
  • 3 likes
  • 449 Views
  • 1 replies
  • 3 likes

Superuser Contribution I cannot see what my friends are playing

PlanPremiumDevice(Macbook Pro)Operating System(MacOS Catalina) I cannot see what my friends are playing, nothing shows up in the sidbar. I have tried the clean installation instructions, restarting, and unfollowing/following to no avail.

  • Newbie
  • Plan Premium Device (Macbook Pro) Operating System (MacOS Catalina)   I cannot see what my friends are playing, nothing shows up in the sidbar. I have tried the clean installation instruc...
  • Mario
  • Spotify Legend
  • 366 Views
  • 1 replies
  • 0 likes
  • 366 Views
  • 1 replies
  • 0 likes

Superuser Contribution Press play and nothing happens

Hello. Spotify is working fine on our iPad and iPhone, however it will not work on my MacBook where I work. It opens fine and appears to be connecting online. When I press play it freezes in play mode at 0:00 and there is no sound. I use this for tea...

Screen Shot 2020-03-03 at 11.44.16 AM.jpg
  • Newbie
  • Hello.   Spotify is working fine on our iPad and iPhone, however it will not work on my MacBook where I work.  It opens fine and appears to be connecting online.  When I press play i...
  • Ivan
  • Spotify Legend
  • 1333 Views
  • 1 replies
  • 0 likes
  • 1333 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Web player not working

Whenever i open web player, i get a screen that tells me to reload the page because something happened. i tried that and the same thing happened. I tried to reset my macbook, but it still didn't work. I tried logging out and logging back in to spotif...

  • Casual Listener
  • Whenever i open web player, i get a screen that tells me to reload the page because something happened. i tried that and the same thing happened. I tried to reset my macbook, but it still didn't work...
  • Ivan
  • Spotify Legend
  • 684 Views
  • 1 replies
  • 3 likes
  • 684 Views
  • 1 replies
  • 3 likes

Superuser Contribution Play/Pause, forward and back button not working (f7, f8, and f9)

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssuePlay, pause and back button doesn't work even Spotify window is the only one active window.

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Play, p...
  • Ivan
  • Spotify Legend
  • 1193 Views
  • 1 replies
  • 0 likes
  • 1193 Views
  • 1 replies
  • 0 likes

High CPU Usage by local FLAC files

Hi, I just solved my Spotify for Mac problem and would like to leave my solution here. I was affected by high CPU usage problem for quite a while now and tried several solutions from this community such as disabling hardware acceleration or reinstall...

  • Visitor
  • Hi, I just solved my Spotify for Mac problem and would like to leave my solution here.   I was affected by high CPU usage problem for quite a while now and tried several solutions from this co...
  • 341 Views
  • 0 replies
  • 0 likes
  • 341 Views
  • 0 replies
  • 0 likes

Solved!! CATALINA? Will it works?

PlanFreeCountryFranceDeviceMacbook Pro 2015Operating SystemMac OS Mojave 10.14.6 My QuestionHello I have a mac book pro (2015) with Mojave. I'd like to know if downloading the Catalina version might prevent my Spotify app from working. I don't want t...

  • Visitor
  •   Plan Free Country France Device Macbook Pro 2015 Operating System Mac OS Mojave 10.14.6   My Question Hello I have a mac book pro (2015) with Mojave. I'd like to know if downlo...
  • Bethany_Dawn
  • Community Legend
  • 493 Views
  • 1 replies
  • 0 likes
  • 493 Views
  • 1 replies
  • 0 likes

Can't Play Songs in Like Songs Playlist in reverse chronological order

I am a Spotify premium user, in Canada. When using the Mac Spotify app (version 1.1.17.543.geb9254e9 on Mac OS 10.14.4), I can sort liked songs by "date added": either oldest first, or newest first.If sorted newest first, payback works fine, plays ea...

  • Casual Listener
  • I am a Spotify premium user, in Canada.  When using the Mac Spotify app (version 1.1.17.543.geb9254e9  on Mac OS 10.14.4), I can sort liked songs by "date added": either oldest first, or ne...
  • parekhshama
  • Visitor
  • 1283 Views
  • 2 replies
  • 0 likes
  • 1283 Views
  • 2 replies
  • 0 likes

BLUETOOTH blocking the MAC

Hi community I noticed that my Mac is often heating and when I look more into the monitor, there are some tasks that are using a lot of memory, disk and processor, specially CFPREFSD when looking on Internet forums, it seems that bluetooth with spoti...

  • Regular
  • Hi community   I noticed that my Mac is often heating and when I look more into the monitor, there are some tasks that are using a lot of memory, disk and processor, specially CFPREFSD  ...
  • viensvoirtonton
  • Regular
  • 1024 Views
  • 3 replies
  • 0 likes
  • 1024 Views
  • 3 replies
  • 0 likes

Superuser Contribution Web Player won't work

Whenever i try to open web player, i get this screen that says that something went wrong and that i need to reload the page. I did that and it didn't work. I tried resetting my laptop and it still didn't work. I need help please.

  • Casual Listener
  • Whenever i try to open web player, i get this screen that says that something went wrong and that i need to reload the page. I did that and it didn't work. I tried resetting my laptop and it still di...
  • Mario
  • Spotify Legend
  • 685 Views
  • 3 replies
  • 0 likes
  • 685 Views
  • 3 replies
  • 0 likes

Superuser Contribution How to prevent local files from playing?

I've got tons of MP3s on my Mac, many of them live. It happens very often so that when I play an album from Spotify, it suddenly plays one of the tracks from the local hard drive instead of the one on the album. I prefer to use iTunes to play the loc...

  • Casual Listener
  • I've got tons of MP3s on my Mac, many of them live. It happens very often so that when I play an album from Spotify, it suddenly plays one of the tracks from the local hard drive instead of the one o...
  • richbobv
  • Casual Listener
  • 4289 Views
  • 9 replies
  • 1 likes
  • 4289 Views
  • 9 replies
  • 1 likes

OSX - Spotify App Must be Force Quit after logging in: Spotify Crashes on Exit.

Premium PlanUSADeviceMacbook Pro late 2018Operating SystemHigh Sierra Version 10.13.6 My Question or IssueAs the title indicates, once I have logged into the Spotify app on OSX, it works fine, but must be Force Quit in order to close. If I delete ~Li...

  • Casual Listener
  • Premium Plan USA Device Macbook Pro late 2018 Operating System High Sierra Version 10.13.6   My Question or Issue As the title indicates, once I have logged into the Spotify app on OSX, ...
  • rexfordadam
  • Casual Listener
  • 1240 Views
  • 2 replies
  • 0 likes
  • Crash
  • 1240 Views
  • 2 replies
  • 0 likes

Ad banners block Album Title

I scroll to the bottom of an album, and this rapper banner blocks the titles of the Albums. Other ads let it appear normally. Changing my screen resolution doesn't help. It's only this specific ad that blocks the titles.   PlanFree/PremiumCountry Dev...

Screen Shot 2020-02-28 at 10.45.24 AM.png Screen Shot 2020-02-28 at 10.45.47 AM.png
  • Gig Goer
  • I scroll to the bottom of an album, and this rapper banner blocks the titles of the Albums. Other ads let it appear normally. Changing my screen resolution doesn't help. It's only this specific ad th...
  • 860 Views
  • 0 replies
  • 1 likes
  • bug
    Desktop
    Desktop Mac
    Mac
  • 860 Views
  • 0 replies
  • 1 likes

[Desktop] Where's the album cover in the new macOS interface?!

The album cover in the bottom left corner have completely disappeared with the new desktop interface!Someone can, explain why is a good idea to take off album cover?

  • Regular
  • The album cover in the bottom left corner have completely disappeared with the new desktop interface! Someone can, explain why is a good idea to take off album cover?
  • israelbarros
  • Regular
  • 557 Views
  • 2 replies
  • 0 likes
  • Desktop
  • 557 Views
  • 2 replies
  • 0 likes

com.spotify.client - always the same since years...

Hello, first I'm Premium User under Mac OS Catalina 10.15.2 with my Mac Mini mid-2012.My question : how to change "com.spotify.client" location to use a different hd. In my case : change the location from an hd ssd to a normal hdd ... to avoid short ...

  • Casual Listener
  • Hello, first I'm Premium User under Mac OS Catalina 10.15.2 with my Mac Mini mid-2012. My question : how to change "com.spotify.client" location to use a different hd.   I...
  • samsamy
  • Casual Listener
  • 2704 Views
  • 2 replies
  • 1 likes
  • 2704 Views
  • 2 replies
  • 1 likes

Audio stops using Spotify Client on Mac with Bose USB Speakers

Family PlanPremiumUK 5K iMacMojave 10.14.6Spotify 1.1.26.501.gbe11e53b IssueSpotify has recently randomly stop playing audio through my Bose USB Speakers - this has worked for years. The song continues playing but with no audio... switch the audio to...

  • Casual Listener
  • Family Plan Premium UK   5K iMac Mojave 10.14.6 Spotify 1.1.26.501.gbe11e53b   Issue Spotify has recently randomly stop playing audio through my Bose USB Speakers - this has w...
  • 277 Views
  • 0 replies
  • 0 likes
  • 277 Views
  • 0 replies
  • 0 likes

Superuser Contribution LENTITUD EXTREMA EN iMAC al cargar las listas, covers e info

Tengo una iMac con iOS 10.9.5 (Mavericks). La app instalada demora SIGLOS en cargar. Inclusive una vez que cargó mis listas y la actividad de mis amigos, cuando cambio de una lista a otra, nuevamente la demora. He instalado la app varias veces y nada...

  • Casual Listener
  • Tengo una iMac con iOS 10.9.5 (Mavericks). La app instalada demora SIGLOS en cargar. Inclusive una vez que cargó mis listas y la actividad de mis amigos, cuando cambio de una lista a otra, nuevamente...
  • Ivan
  • Spotify Legend
  • 869 Views
  • 2 replies
  • 2 likes
  • Mac
  • 869 Views
  • 2 replies
  • 2 likes

Recently Played artists not updating on Homepage

Plan = PremiumCountry = Ireland DeviceMacBook Pro (Retina, 15-inch, Mid 2015)Operating System10.15.3 (19D76) My Question or IssueThe recently played artists on my homepage never update. When I click the "Recently Played" under "Your Library" they upd...

  • Casual Listener
  • Plan = Premium Country = Ireland   Device MacBook Pro (Retina, 15-inch, Mid 2015) Operating System 10.15.3 (19D76)   My Question or Issue The recently played artists on my homepage...
  • Cen92
  • Casual Listener
  • 686 Views
  • 2 replies
  • 1 likes
  • 686 Views
  • 2 replies
  • 1 likes

Can't download spotify app on Mac OS X 10.9.4

Hi! I downloaded Spotify on my new Macbook Air a month or two ago, when it suddenly stopped working (the app wouldnt open). I then deleted the whole thing and tried downloading again - though when I try to open the newly downloaded app, it wont open....

  • Casual Listener
  • Hi! I downloaded Spotify on my new Macbook Air a month or two ago, when it suddenly stopped working (the app wouldnt open). I then deleted the whole thing and tried downloading again - though ...
  • gusissocute
  • Visitor
  • 3858 Views
  • 3 replies
  • 2 likes
  • Mac
  • 3858 Views
  • 3 replies
  • 2 likes