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Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

  • Casual Listener
  • dtulman14
  • Casual Listener
  • 27224 Views
  • 15 replies
  • 1 likes
  • Error
    music stops
  • 27224 Views
  • 15 replies
  • 1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

  • Community Manager
  • Community Manager
  • 158458 Views
  • 0 replies
  • 34 likes
  • Mac
  • 158458 Views
  • 0 replies
  • 34 likes

Missing Traffic Light on MacOS fullscreen

I am using Spotify on macOS. I recently (ie just now) updated Spotify (to ver. 1.0.89.313.g34a58dea ) and as a result when in fullscreen, the traffic light for controlling the window has disappeared from the top left: It did not used to be this way i...

Screen Shot 2018-09-16 at 18.46.09.png Screen Shot 2018-09-16 at 18.52.02.png Screen Shot 2018-09-16 at 18.22.17.png
  • Newbie
  • I am using Spotify on macOS.   I recently (ie just now) updated Spotify (to ver. 1.0.89.313.g34a58dea ) and as a result when in fullscreen, the traffic light for controlling the window has dis...
  • Loxer
  • Spotify Star
  • 488 Views
  • 1 replies
  • 0 likes
  • 488 Views
  • 1 replies
  • 0 likes

Spotify heeps pausing no matter what.

PlanPremiumCountryLatviaDeviceMacbook Pro early 2015 13''Operating SystemMacOS High Sierra 10.13.6 My Question or Issue Hello, problem is - Spotify is pausing in mid-song every 3-5 minutes when spotify is on background. I have tried everything.- Clea...

  • Casual Listener
  • Plan Premium Country Latvia Device Macbook Pro early 2015 13'' Operating System MacOS High Sierra 10.13.6   My Question or Issue  Hello, problem is - Spotify is pausing in mi...
  • Loxer
  • Spotify Star
  • 716 Views
  • 5 replies
  • 0 likes
  • 716 Views
  • 5 replies
  • 0 likes

Every time an ad comes up, everything stops

PlanFreeCountry ItalyDeviceMacBook ProOperating SystemiOS 10.13.6 My Question or IssueAs I wrote in the title, everytime an ad comes up, everything stops, and the only solution seems to be closing the app and opening it again. Even the ad does not pl...

  • Newbie
  • Plan Free Country  Italy Device MacBook Pro Operating System iOS 10.13.6   My Question or Issue As I wrote in the title, everytime an ad comes up, everything stops, and the o...
  • Nico
  • Community Legend
  • 246 Views
  • 1 replies
  • 0 likes
  • 246 Views
  • 1 replies
  • 0 likes

Solved!! song window on desktop app won’t appear

PlanFree/PremiumCountryUSA DeviceMacBook Pro 2015Operating SystemiOS 10 My Question or Issue There used to be a box here when your music was playing. Why did it go away? When a song would be playing it would be there.

  • Casual Listener
  • Plan Free/Premium Country USA   Device MacBook Pro 2015 Operating System iOS 10    My Question or Issue  There used to be a box here when your music was playing. Why di...
  • Loxer
  • Spotify Star
  • 429 Views
  • 3 replies
  • 0 likes
  • 429 Views
  • 3 replies
  • 0 likes

Solved!! iMac Black Screen

PremiumBelgiumLate 2013 iMacOperating System High Sierrasystem is in Dutch. First, I'm aware of all the other topics but none helped so far.Spotify works fine on my Macbook, but after deleting and installing it for about 5 times now it still gives a ...

  • Casual Listener
  • Premium Belgium Late 2013 iMac Operating System High Sierra system is in Dutch.   First, I'm aware of all the other topics but none helped so far. Spotify works fine on my Macbook, but af...
  • bobbriessinck
  • Casual Listener
  • 857 Views
  • 2 replies
  • 0 likes
  • 857 Views
  • 2 replies
  • 0 likes

Hard to add song to my library when video is playing

The + sign to add a song to your library does not appear (or is more difficult to find) for songs that include videos

  • Newbie
  •      The + sign to add a song to your library does not appear (or is more difficult to find) for songs that include videos
  • Loxer
  • Spotify Star
  • 214 Views
  • 1 replies
  • 0 likes
  • 214 Views
  • 1 replies
  • 0 likes

Shuffle Doesn't Work Properly Since Last Update

Hi, I am using the Desktop App for Mac and updated it recently (maybe about 10 days ago). Since then the before awesome shuffle doesn't work properly anymore. It constantly yet randomnly keeps repeating songs once before proceeding to the next. So, s...

  • Casual Listener
  •     Hi,   I am using the Desktop App for Mac and updated it recently (maybe about 10 days ago). Since then the before awesome shuffle doesn't work properly anymore. It constantly y...
  • Loxer
  • Spotify Star
  • 328 Views
  • 1 replies
  • 0 likes
  • 328 Views
  • 1 replies
  • 0 likes

Spotify App Blank Black Screen

Hi, First, I'd like to say that I've looked upon many topics to search for an answer to this question and didn't find one that worked for me.As it is written in the title, I'm on MacOs and when I try to launch Spotify, I just have a blank black scree...

  • Casual Listener
  • Hi,   First, I'd like to say that I've looked upon many topics to search for an answer to this question and didn't find one that worked for me. As it is written in the title, I'm on MacOs and...
  • Loxer
  • Spotify Star
  • 17291 Views
  • 5 replies
  • 0 likes
  • 17291 Views
  • 5 replies
  • 0 likes

Superuser Contribution Queue will not work

PlanPremiumCanada DeviceMacBook ProMacOS High Sierra(iOS 10, Android Oreo, Windows 10,etc.) When listening on my MacBook Pro and using my Samsung phone to operate as a remote control, I cannot queue songs! Used to be able to do this all the time and ...

  • Newbie
  • Plan Premium Canada   Device MacBook Pro MacOS High Sierra (iOS 10, Android Oreo, Windows 10,etc.)  When listening on my MacBook Pro and using my Samsung phone to operate as a ...
  • Jemi
  • Spotify Legend
  • 357 Views
  • 3 replies
  • 1 likes
  • 357 Views
  • 3 replies
  • 1 likes

Superuser Contribution Videos keep stopping music streams where music no longer plays

PlanPremiumCountryUSA DeviceMacBook Pro (15-inch, 2017)Operating SystemOSX My Question or Issue At work here in Silicon Valley, I'm sitting here listening to a stream on my premium plan while I work. Lately, a lot of "Hot Country". Anyway, lately the...

  • Casual Listener
  • Plan Premium Country USA   Device MacBook Pro (15-inch, 2017) Operating System OSX    My Question or Issue  At work here in Silicon Valley, I'm sitting here listening t...
  • Jemi
  • Spotify Legend
  • 457 Views
  • 4 replies
  • 0 likes
  • 457 Views
  • 4 replies
  • 0 likes

Solved!! Distorted sound when casting from mac

Macbook Pro late 2011, Sierra My Question or Issue Sound is distorted when casting from my mac. Volume can't be turned down in the app or web-browser without disconnecting chromecast first. When reconnecting volume goes back to full. This is an issue...

  • Casual Listener
  • Macbook Pro late 2011, Sierra   My Question or Issue   Sound is distorted when casting from my mac. Volume can't be turned down in the app or web-browser without disconnecting chro...
  • august9
  • Casual Listener
  • 456 Views
  • 1 replies
  • 0 likes
  • 456 Views
  • 1 replies
  • 0 likes

Superuser Contribution Proxy settings do not work

PlanPremiumCountryDEDeviceMacbook Pro late 2016Operating SystemMacOS 10.13 My Question or Issue Proxy settings are not working on Spotify Desktop app. Can this be solved?

  • Casual Listener
  • Plan Premium Country DE Device Macbook Pro late 2016 Operating System MacOS 10.13   My Question or Issue   Proxy settings are not working on Spotify Desktop app. Can this be solv...
  • Jemi
  • Spotify Legend
  • 1590 Views
  • 6 replies
  • 1 likes
  • network
    proxy
  • 1590 Views
  • 6 replies
  • 1 likes

Superuser Contribution Certain albums never play but still visible

Hey all I understand that certain tracks are unavailable in my country, but recently I've been finding albums that won't play, but aren't greyed out or hidden by the 'hide unplayable tracks' option. The rest of my music works normally, and I was even...

  • Casual Listener
  • Hey all   I understand that certain tracks are unavailable in my country, but recently I've been finding albums that won't play, but aren't greyed out or hidden by the 'hide unplayable tracks'...
  • Guido
  • Spotify Legend
  • 296 Views
  • 1 replies
  • 0 likes
  • 296 Views
  • 1 replies
  • 0 likes

Solved!! iPhone app has a Home selection. Where is this on Mac Desktop?

Premium Device(iPhone 5)Operating System(iOS 10) My iPhone app has a Home menu button on the left side next to Browse, Search, Radio, Your library. This Home menu button is very handy but cannot find on my MacBook Pro Spotify app. It has all the butt...

  • Casual Listener
  •   Premium  Device (iPhone 5) Operating System (iOS 10)   My iPhone app has a Home menu button on the left side next to Browse, Search, Radio, Your library. This Home menu button...
  • Loxer
  • Spotify Star
  • 413 Views
  • 3 replies
  • 0 likes
  • 413 Views
  • 3 replies
  • 0 likes

Spotify on Desktop incredibly slow

PlanPremiumCountry Canada DeviceSamsung Galaxy 7 Operating SystemMac OS Sierra My Question or Issue Why is the desktop app for Mac so incredibly slow?? The app itself starts up no problem but when I try to search for anything it can take anywhere fro...

  • Casual Listener
  • Plan Premium Country Canada   Device Samsung Galaxy 7  Operating System Mac OS Sierra   My Question or Issue  Why is the desktop app for Mac so incredibly slow?? The app...
  • dduck
  • Regular
  • 14225 Views
  • 11 replies
  • 14 likes
  • Desktop Player
    Mac
    slow speed
  • 14225 Views
  • 11 replies
  • 14 likes

Being Online

My desktop spotify just keeps on saying im offline, but i am connected to an online wifi. I tried redownloading it, but it wouldnt work.PremiumUnited Kingdom Device: MacBook Pro My Question or Issue

  • Casual Listener
  • My desktop spotify just keeps on saying im offline, but i am connected to an online wifi. I tried redownloading it, but it wouldnt work. Premium United Kingdom   Device: MacBook Pro   ...
  • Billy-J
  • Spotify Star
  • 446 Views
  • 5 replies
  • 0 likes
  • 446 Views
  • 5 replies
  • 0 likes

Error code:4 when i installed the full old version it worked, when i updated it. It broke again

PlanPremiumCountry DeviceDesktopOperating SystemWindows 10 My Question or Issue Unable to connect with wifi/

  • Newbie
  • Plan Premium Country   Device Desktop Operating System Windows 10   My Question or Issue  Unable to connect with wifi/
  • Loxer
  • Spotify Star
  • 222 Views
  • 1 replies
  • 0 likes
  • 222 Views
  • 1 replies
  • 0 likes

Annoying pop up... hoe to getb rid please

I'm on thev premium account and am in thev UKMacbook Pro 20128)OSX High Sierra Every so of the time Iget these annoying pop pups, what do they mean, howb vto get rid please, see attatched, thanksd

  • Casual Listener
  • I'm on thev premium account and am in thev UK Macbook Pro 20128) OSX High Sierra   Every so of the time Iget these  annoying pop pups, what do they mean, howb vto get rid please, see ...
  • Loxer
  • Spotify Star
  • 1053 Views
  • 2 replies
  • 0 likes
  • 1053 Views
  • 2 replies
  • 0 likes

Slow connection between devices

Hello,I work on an iMac (High Sierra), and I also have a laptop running El Capitan. This laptop is connected to my speakers a few steps from my desk, so I open Spotify on both computers so they link and I can control it from my iMac.The problem is th...

  • Newbie
  •   Hello, I work on an iMac (High Sierra), and I also have a laptop running El Capitan. This laptop is connected to my speakers a few steps from my desk, so I open Spotify on both computers so ...
  • Loxer
  • Spotify Star
  • 815 Views
  • 1 replies
  • 0 likes
  • devices latency link connection
  • 815 Views
  • 1 replies
  • 0 likes

"Create Similar Playlist" function adds duplicates of songs every time

Plan: PremiumCountry: US DeviceMacbook ProOperating SystemHigh Sierra My Issue I use the "create similar playlist" function often. Every time I do, there are duplicates of songs in the playlist. Typically only one or two songs will be in the playlist...

  • Newbie
  • Plan: Premium Country: US   Device Macbook Pro Operating System High Sierra   My Issue  I use the "create similar playlist" function often. Every time I do, there are dup...
  • Loxer
  • Spotify Star
  • 373 Views
  • 1 replies
  • 2 likes
  • 373 Views
  • 1 replies
  • 2 likes

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