Help - Desktop (Mac)

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:40:52 PM
2024-03-14 3:41:33 PM
MattSuda
Spotify Star
4102 Views
1 replies
0 likes

4102 Views
1 replies
0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

MattSuda
Spotify Star
2023-06-26 9:00:58 AM
2023-06-26 9:01:14 AM
MattSuda
Spotify Star
6238 Views
1 replies
0 likes

6238 Views
1 replies
0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:09:54 PM
2023-04-29 10:41:09 PM
MattSuda
Spotify Star
4266 Views
1 replies
3 likes

4266 Views
1 replies
3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

mariomrt
Casual Listener
2019-04-20 2:00:15 PM
2023-05-18 3:32:12 PM
bfteach
Regular
40870 Views
19 replies
1 likes
music stops

40870 Views
19 replies
1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

Goodman
Spotify Legend
2012-07-19 10:29:25 AM
166264 Views
0 replies
35 likes
Mac

166264 Views
0 replies
35 likes

Does spotify download duplicate songs?

Does anyone know if spotify downloads duplicate songs?Like if I have two of the same song in different playlists and I download both playlist, is it going to download both songs?

jason_lee1004
Casual Listener
Does anyone know if spotify downloads duplicate songs? Like if I have two of the same song in different playlists and I download both playlist, is it going to download both songs?
2019-04-06 1:01:00 AM
2019-04-12 4:19:21 PM
landonharris88
Composer
2363 Views
1 replies
1 likes
duplicate

2363 Views
1 replies
1 likes

How do I control the volume in spotify with the volume buttons on my apple keyboard?

SetupiMac with spotify playing music on an external sound device (Beoplay speaker). The sound device has been connected via the "Connect to a device" button located bottom-right in next to the spotify volume control in the MacOSX spotify application....

18571728
Regular
Setup iMac with spotify playing music on an external sound device (Beoplay speaker). The sound device has been connected via the "Connect to a device" button located bottom-right in next to the spot...
2019-04-12 11:30:24 AM
4887 Views
0 replies
33 likes

4887 Views
0 replies
33 likes

Solved!!Superuser Contribution Spotify charged twice in March

I just discovered that Spotify charged me twice in March...Once on 1st and then on 28th when I usually get charged.How could I get my money back from this extra payment or what should I do?

user-removed
Visitor
I just discovered that Spotify charged me twice in March... Once on 1st and then on 28th when I usually get charged. How could I get my money back from this extra payment or what should I do?
2019-04-08 12:18:13 AM
2019-04-11 6:51:03 PM
user-removed
Not applicable
858 Views
4 replies
0 likes

858 Views
4 replies
0 likes

Spotify connect not working right

PlanPremiumCountryUSA DeviceMac Pro and Android Pixel XL, Onkyo TX-NR777Operating SystemOSX 10.14.4, Android 9, Spotify Version1.1.4.197.g92d52c4f8.5.0.375 My Question or IssueWhat the H** is going on Spotify connect today (4/11) it is all jacked up ...

AbstractLabs
Music Fan
Plan Premium Country USA Device Mac Pro and Android Pixel XL, Onkyo TX-NR777 Operating System OSX 10.14.4, Android 9, Spotify Version 1.1.4.197.g92d52c4f 8.5.0.3...
2019-04-11 5:51:48 PM
479 Views
0 replies
0 likes

479 Views
0 replies
0 likes

friends

maybe it was just a glitch sorted now.

rdavidson
Newbie
maybe it was just a glitch sorted now.
2019-04-11 4:07:55 PM
461 Views
0 replies
0 likes

461 Views
0 replies
0 likes

Superuser Contribution Spotify not syncing songs on my mac

PlanPremium CountryIndia DeviceMacbook pro, early 2015 Operating SystemMacos 10.14.4 Mojave I am having this peculiar problem where songs that I save on my android phone aren't syncing to my mac; and even when I manually search that specific song and...

sx5
Music Fan
Plan Premium Country India Device Macbook pro, early 2015 Operating System Macos 10.14.4 Mojave I am having this peculiar problem where songs that I sa...
2019-04-08 5:55:55 PM
2019-04-10 4:12:52 PM
Guido
Spotify Legend
707 Views
2 replies
0 likes

707 Views
2 replies
0 likes

Strange Sound Every Few Minutes

PlanPremium for Students CountryUSA DeviceMacbook Pro 2018 Operating SystemmacOS High Sierra 10.13.6 My Question or IssueGood afternoon,When I have been playing music after a few hours, a strange noise will begin and startle me. It only happens with ...

JustSkill
Newbie
Plan Premium for Students Country USA Device Macbook Pro 2018 Operating System macOS High Sierra 10.13.6 My Question or Issue Good afternoon, When I have bee...
2019-04-09 8:19:17 PM
390 Views
0 replies
0 likes

390 Views
0 replies
0 likes

Spotify Connect not working on my laptop

PremiumUSA DeviceMacbook proOperating SystemMojave My Question or IssueSpotify Connect is working fine on my iPhone 7 but not on my macbook, can anyone help? ive attached the screenshots of both laptop and phoneand then when i try to play local files...

arnoudv
Newbie
Premium USA Device Macbook pro Operating System Mojave My Question or Issue Spotify Connect is working fine on my iPhone 7 but not on my macbook, can anyone help?...
2019-04-09 8:01:04 PM
442 Views
0 replies
0 likes

442 Views
0 replies
0 likes

Playlist Thumbnail Turned Dark Grey. Won't Change Back.

.

mndbpts
Newbie
.
2019-04-09 7:55:30 PM
461 Views
0 replies
0 likes

461 Views
0 replies
0 likes

Genres and moods tab blank

PlanPremiumCountry Device Operating System(iindows 10) My Question or Issueall the sections in the spotify app on windows are working fine with the exception of the genres and moods ( the one I use the most). It been happening for a while .

macarrech
Newbie
Plan Premium Country Device Operating System (iindows 10) My Question or Issue all the sections in the spotify app on windows are working fine with the exception of the...
2019-04-09 6:16:03 PM
2019-04-09 7:46:51 PM
Nico
Community Legend
365 Views
1 replies
0 likes

365 Views
1 replies
0 likes

album cover window missing

Plan - PremiumCountry - U.S. Device - Macbbok pro mid 2012Operating System - macOS Sierra My Question or Issue - The album art that is displayed next to the songs (picture included) when using the desktop app is gone. I accidentally clicked it away a...

juanisabum
Newbie
Plan - Premium Country - U.S. Device - Macbbok pro mid 2012 Operating System - macOS Sierra My Question or Issue - The album art that is displayed next to the songs (picture ...
2019-04-09 3:24:32 PM
2019-04-09 4:08:47 PM
1stsymphony
Casual Listener
596 Views
1 replies
4 likes

596 Views
1 replies
4 likes

How can I delete greyed out Local files?

Plan: PremiumCountry: Canada Device(MacBook Air, 2018)Operating System(macOS Mojave 10.14.4) My Question or Issue: I am having issues with trying to delete 2 greyed out, local files. They're really bugging me. When I double-click to play, it obviousl...

mishmqdsi
Casual Listener
Plan: Premium Country: Canada Device (MacBook Air, 2018) Operating System (macOS Mojave 10.14.4) My Question or Issue: I am having issues with trying to delete 2 g...
2019-04-03 11:07:45 AM
2019-04-09 7:57:52 AM
mishmqdsi
Casual Listener
827 Views
4 replies
0 likes

827 Views
4 replies
0 likes

Solved!! spotify not working just a black screen

PlanPremium: canada Device(Macbook Pro late 2010 or something)Operating System(OSX) My Question or Issuespotify is not orking i just get a black screen. tried to do a clean install but the files i need are not on my computer (ive looked in libary > c...

adonainemo
Casual Listener
Plan Premium: canada Device (Macbook Pro late 2010 or something) Operating System (OSX) My Question or Issue spotify is not orking i just get a black screen. tried to do a clea...
2019-04-09 3:15:15 AM
2019-04-09 3:58:26 AM
Bittencourt
Spotify Star
3819 Views
3 replies
0 likes

3819 Views
3 replies
0 likes

Spotify changes song

I have Spotify without premium on Windows 10. Worked flawlessly untill today. I could not play a song. Either it said it could not play the song or just started change songs continuasly. I've tried to log out on all plattforms and I have unistalled a...

nasse357
Casual Listener
I have Spotify without premium on Windows 10. Worked flawlessly untill today. I could not play a song. Either it said it could not play the song or just started change songs continuasly. I've tried t...
2019-04-08 12:31:44 PM
2019-04-08 10:45:41 PM
Nico
Community Legend
773 Views
3 replies
0 likes

773 Views
3 replies
0 likes

Wrong Zone

PeterCHEUNG
Casual Listener
Wrong Zone
2019-04-08 6:24:59 PM
344 Views
0 replies
0 likes
fair

344 Views
0 replies
0 likes

Liked Songs playlist in MacOS desktop app

PlanPremiumCountryUSA DeviceMacbook Pro late 2018Operating SystemMacOS Mojave Hi Community,My mobile Android Spotify app created an autogenerated playlist 'Liked Songs'.But I can't find this playlist in my desktop app...

carpathianUA
Regular
Plan Premium Country USA Device Macbook Pro late 2018 Operating System MacOS Mojave Hi Community, My mobile Android Spotify app created an autogenerated playlist 'Liked Son...
2019-04-04 12:29:53 PM
2019-04-08 10:36:21 AM
carpathianUA
Regular
2842 Views
2 replies
0 likes
macOS Mojave
Playlist problem

2842 Views
2 replies
0 likes

Solved!! play button greyed out

Plan: FreeCountry: NetherlandsDeviceMacbook Pro late 2013 Operating SystemtemmacOS 10.14 My Question or IssueIm trying to play Neurotron - Japan (EP) but the play button ('afspelen') is greyed out. Actually, everything is greyed out. How can i play t...

Schermafbeelding 2019-04-05 om 22.39.53.png

klonic
Casual Listener
Plan: Free Country: Netherlands Device Macbook Pro late 2013 Operating Systemtem macOS 10.14 My Question or Issue Im trying to play Neurotron - Japan (EP) but the...
2019-04-05 10:46:13 PM
2019-04-08 10:20:15 AM
klonic
Casual Listener
2924 Views
4 replies
0 likes

2924 Views
4 replies
0 likes

Song doesnt show up as released, cant see streams

Hey everyone, I recently released a song on Spotify (on the 5th of march), and for some reason I can't see the stats on streams i received. On the release day itself i actually saw the amount of streams my song was getting throughout the day, but rig...

JustinGc
Newbie
Hey everyone, I recently released a song on Spotify (on the 5th of march), and for some reason I can't see the stats on streams i received. On the release day itself i actually saw the amoun...
2019-04-07 11:33:08 AM
882 Views
0 replies
1 likes

882 Views
0 replies
1 likes

Some songs don't play.

Plan: Free Australia Macbook Air 2018Operating SystemiOS Some song's don't play and are instead replaced with a black cd image. It appens on quite a few songs and almost everything thats not in a playlist already. As an example,This is what appears w...

Screen Shot 2019-04-03 at 8.40.10 pm.png

kleask10
Casual Listener
Plan: Free Australia Macbook Air 2018 Operating System iOS Some song's don't play and are instead replaced with a black cd image. It appens on quite a few songs and almos...
2019-04-03 11:43:39 AM
2019-04-07 10:58:55 AM
kleask10
Casual Listener
630 Views
2 replies
1 likes

630 Views
2 replies
1 likes

Played song is not correct

PlanPremiumCountryBelgiumDeviceiMac and Samsung Qled televosionOperating System My Question or IssueThe song that is playing on the app on my television or on the app on my iMac is not the one that is displayed in the app or on my screen on my televi...

Gert73
Newbie
Plan Premium Country Belgium Device iMac and Samsung Qled televosion Operating System My Question or Issue The song that is playing on the app on my television or on the app o...
2019-04-07 9:25:07 AM
279 Views
0 replies
0 likes

279 Views
0 replies
0 likes

Spotify Community

Help categories

Account & Payment

Using Spotify

Listen Everywhere

Desktop (Mac)

Forum Posts