Help - Desktop (Mac)

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:40:52 PM
2024-03-14 3:41:33 PM
MattSuda
Spotify Star
1543 Views
1 replies
0 likes

1543 Views
1 replies
0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

MattSuda
Spotify Star
2023-06-26 9:00:58 AM
2023-06-26 9:01:14 AM
MattSuda
Spotify Star
3894 Views
1 replies
0 likes

3894 Views
1 replies
0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:09:54 PM
2023-04-29 10:41:09 PM
MattSuda
Spotify Star
3148 Views
1 replies
3 likes

3148 Views
1 replies
3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

mariomrt
Casual Listener
2019-04-20 2:00:15 PM
2023-05-18 3:32:12 PM
bfteach
Regular
38302 Views
19 replies
1 likes
music stops

38302 Views
19 replies
1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

Goodman
Spotify Legend
2012-07-19 10:29:25 AM
164837 Views
0 replies
35 likes
Mac

164837 Views
0 replies
35 likes

Local Files Not Playing Properly

PlanPremiumCountryUK DeviceSamsung Galaxy s6 Edge My Question or IssueI have some local files on my Laptop, and they play fine there, and when I try to play them through my phone, they don't play from the queue e.g. if I select one on my phone from t...

K00lDudE1
Casual Listener
Plan Premium Country UK Device Samsung Galaxy s6 Edge My Question or Issue I have some local files on my Laptop, and they play fine there, and when I try to play them through m...
2019-03-19 9:20:18 PM
2019-03-21 6:26:56 PM
marcaevans
Composer
355 Views
1 replies
0 likes

355 Views
1 replies
0 likes

Spotify no longer recognizes local files

Plan : PremiumCountry : FranceOperating System : Mac Before, Spotify linked my local files to the titles in the Spotify catalog (when my local titles were properly tagged) which was convenient for migrating my entire iTunes library to Spotify. But no...

valentinld
Casual Listener
Plan : Premium Country : France Operating System : Mac Before, Spotify linked my local files to the titles in the Spotify catalog (when my local titles were properly tagged) which was conv...
2019-03-20 3:44:21 AM
2019-03-21 5:13:38 PM
Bittencourt
Spotify Star
655 Views
5 replies
0 likes

655 Views
5 replies
0 likes

Superuser Contribution How can I consistently rate songs to improve recommendation?

PremiumCanadaMacBook PromacOS 10 I am on my trial period for Premium. I am trying Spotify because of the reputation for giving good song recommendations. There is either an inconsistency or there is something I am doing wrong that someone can correct...

abd00s
Visitor
Premium Canada MacBook Pro macOS 10 I am on my trial period for Premium. I am trying Spotify because of the reputation for giving good song recommendations. There is either...
2019-03-16 9:35:12 PM
2019-03-20 11:01:48 PM
rupert1020
Music Fan
3428 Views
4 replies
1 likes

3428 Views
4 replies
1 likes

Play/Pause keys not working on Mac

A brief description of the issue: After using youtube in any capacity, play/pause key ceases to function in Spotify without closing chromeSteps to reproduce the issue:Open Spotify and ChromeStart a playlistPlay and pause a youtube videoWhat steps you...

yashkin0
Casual Listener
A brief description of the issue: After using youtube in any capacity, play/pause key ceases to function in Spotify without closing chrome Steps to reproduce the issue: Open Spotify and Chrome Sta...
2019-03-19 3:08:42 AM
2019-03-20 9:08:08 PM
marcaevans
Composer
646 Views
1 replies
0 likes
macbook pro
media keys
Premium

646 Views
1 replies
0 likes

Some songs won't play

PlanPremiumPortugal DeviceMacbook Pro late 2012Operating SystemMacOS Mojave Sometimes I try to play songs and they won't play. The progress bar is there, I can "pause" the song but it's not playing anything. Plus, the artwork is black and has no info...

marusero97
Casual Listener
Plan Premium Portugal Device Macbook Pro late 2012 Operating System MacOS Mojave Sometimes I try to play songs and they won't play. The progress bar is there, I can "pause" the...
2019-03-20 7:01:31 PM
2019-03-20 7:26:17 PM
marcaevans
Composer
417 Views
1 replies
1 likes

417 Views
1 replies
1 likes

Connected to a device will switch during song

Hello! I've been having spotify issues for quite some time. It will log me out of my iPhone device, it will also switch songs/devices when I'm using my desktop with my Mac. How do I resolve this? Thanks

sweethallows
Newbie
Hello! I've been having spotify issues for quite some time. It will log me out of my iPhone device, it will also switch songs/devices when I'm using my desktop with my Mac. How do I resolve this? &n...
2019-03-20 4:26:04 PM
2019-03-20 5:50:16 PM
Bittencourt
Spotify Star
293 Views
1 replies
0 likes

293 Views
1 replies
0 likes

Cleared caches in attempt to fix Spotify issue and lost all songs that aren't local files

PlanFreeCountryCanadaDeviceMacBook Air My Question or IssueMy spotify was not letting me play certain artists so I was told to clear caches and redownload spotify. When I did this I lost all my songs on my playlists that weren't local files along wit...

Loser3
Visitor
Plan Free Country Canada Device MacBook Air My Question or Issue My spotify was not letting me play certain artists so I was told to clear caches and redownload spotify. When I did thi...
2019-03-13 2:19:02 AM
2019-03-20 5:01:31 PM
Nico
Community Legend
553 Views
1 replies
0 likes

553 Views
1 replies
0 likes

search Artist - find artist - but where are the albums ?

Hey All, this has me stoked. Scenario: Search for Spin Doctors >> result list of albums they are featured on and about three other totally useless lists but NO artist albums ... this is really pissing me off ,.. bring it back for j sake ..

rupert1020
Music Fan
Hey All, this has me stoked. Scenario: Search for Spin Doctors >> result list of albums they are featured on and about three other totally useless lists but NO artist albums ... this i...
2019-03-17 9:36:24 PM
2019-03-19 8:16:12 PM
rupert1020
Music Fan
506 Views
5 replies
0 likes

506 Views
5 replies
0 likes

[Desktop] Should I give up paying for Premium? Desktop app keeps stoping !!

I'm on High Sierra (10.13.6) and all software is up to date. Spotify works fine, but, when I am away from the computer but still would like to listen to some music, it stops. Time varies, between 15 to 20 minutes. Sometimes I find the "Cannot play cu...

sinarquia
Casual Listener
I'm on High Sierra (10.13.6) and all software is up to date. Spotify works fine, but, when I am away from the computer but still would like to listen to some music, it stops. Time varies, between 15 ...
2019-03-15 11:28:18 AM
2019-03-19 1:05:29 PM
Loxer
Community Legend
611 Views
5 replies
0 likes

611 Views
5 replies
0 likes

Superuser Contribution Artists Missing from Artist Section

PlanPremiumCountryUSAOperating SystemiOS 10.13.6 My Question or IssueSince the most recent update, the artist tab in my library is empty. I still have all of my saved music in albums, but this is a far less convenient way to search my music. Is anyon...

mackk62391
Casual Listener
Plan Premium Country USA Operating System iOS 10.13.6 My Question or Issue Since the most recent update, the artist tab in my library is empty. I still have all of my saved music in al...
2019-03-11 9:41:18 PM
2019-03-19 10:39:15 AM
Peter
Spotify Legend
1567 Views
5 replies
3 likes

1567 Views
5 replies
3 likes

Superuser Contribution in the last two weeks spotify quits every time after 2-5 minutes

Planfamily PremiumCountryusDevice Macbook Pro late 2016Operating System10.12.6My Question or Issuein the last two weeks spotify started to quit after 2-5 minutes, it just get close with no messege or crash reporti reinstalld the latest versiondelete ...

djgalo
Newbie
Plan family Premium Country us Device Macbook Pro late 2016 Operating System 10.12.6 My Question or Issue in the last two weeks spotify started to quit after 2-5 minutes, it just get c...
2019-03-18 11:21:18 PM
2019-03-19 10:18:57 AM
Guido
Spotify Legend
520 Views
1 replies
0 likes

520 Views
1 replies
0 likes

Can't find "My Songs" in Spotify for desktop

PlanPremiumCountryMéxicoDeviceiPhone 8, MAC Operating SystemiOS 10 My Question or IssueI've been having problems with Spotify Desktop for Mac, I haven't been able to hear to my song due to the fact I can't find them. When I enter to "My Songs" they a...

LoRomero
Visitor
Plan Premium Country México Device iPhone 8, MAC Operating System iOS 10 My Question or Issue I've been having problems with Spotify Desktop for Mac, I haven't been able to hea...
2019-03-17 7:13:20 AM
2019-03-18 12:32:21 PM
Loxer
Community Legend
604 Views
2 replies
0 likes
can't find my songs
Mac
my songs
spotify for desktop

604 Views
2 replies
0 likes

Spotify crashing before I can even play a song

PlanPremiumCountryArgentinaDeviceMacbook Pro 2018 13-inchOperating SystemMacOS Mojave 10.14.3 My Question or IssueThe app crashes 5 seconds after it's launched. Things i've tried:1. Reinstalling the app completely2. Disabling Hardware acceleration3. ...

Pipe_gazzotto
Newbie
Plan Premium Country Argentina Device Macbook Pro 2018 13-inch Operating System MacOS Mojave 10.14.3 My Question or Issue The app crashes 5 seconds after it's launched. ...
2019-03-17 10:29:28 PM
2019-03-18 12:29:42 PM
Loxer
Community Legend
420 Views
1 replies
0 likes
MacOS Mojave 10.14.3

420 Views
1 replies
0 likes

Superuser Contribution Unknown Kitchen Speaker shows up in Spotify Connect

I launched spotify on my macbook, I'm currently home where my only device is this laptop and my iPhone, suddenly my music stopped working at it's showin the green bar at the bottom with the text: Listening on Kitchen Speaker. I don't even have kitche...

jtmsrl
Visitor
I launched spotify on my macbook, I'm currently home where my only device is this laptop and my iPhone, suddenly my music stopped working at it's showin the green bar at the bottom with the text: Lis...
2019-03-17 12:37:11 AM
2019-03-18 12:24:14 PM
Loxer
Community Legend
1209 Views
1 replies
1 likes

1209 Views
1 replies
1 likes

Solved!! All songs stop playing after a few seconds in MacOs

I've been using spotify for Windows and Android for a while and everything worked almost perfectly, but recently i got a new Mac computer and one of the first things i did was to download spotify app, and since day one its one problem after the other...

gjhellmund
Casual Listener
I've been using spotify for Windows and Android for a while and everything worked almost perfectly, but recently i got a new Mac computer and one of the first things i did was to download spotify app...
2019-03-14 4:09:21 PM
2019-03-18 5:06:57 AM
gjhellmund
Casual Listener
2722 Views
2 replies
0 likes
Mac
macbook
macOS
Venezuela
VPN

2722 Views
2 replies
0 likes

Oops something went wrong

I'm using a MacBook Pro (15-inch, 2018), ios version 10.14.3, web application on chrome. Every time i try and go to the home tab I get the error: 'oops something went wrong. reload'. Tried closing the tab and opening it again without success, clearin...

big13foot
Newbie
I'm using a MacBook Pro (15-inch, 2018), ios version 10.14.3, web application on chrome. Every time i try and go to the home tab I get the error: 'oops something went wrong. reload...
2019-03-10 9:26:33 AM
2019-03-17 6:18:48 PM
marcaevans
Composer
779 Views
1 replies
0 likes

779 Views
1 replies
0 likes

Spotify: why am I constantly failing your CAPTCHA tests

An issue with the forums. I am using my macbook. It usually takes several tries for me to pass the captcha! I swear on my life that I am a human and not a robot. Is this a bug? Or do I really act that much like a bot?

user-removed
Visitor
An issue with the forums. I am using my macbook. It usually takes several tries for me to pass the captcha! I swear on my life that I am a human and not a robot. Is this a bug? Or do ...
2019-01-27 10:32:12 PM
2019-03-17 2:14:18 PM
marcaevans
Composer
875 Views
3 replies
0 likes

875 Views
3 replies
0 likes

Can't change the playlist image.

PlanPremiumCountry DeviceMacbook Air Early 2015Operating SystemMac OS Mojave 10.14.2 My Question or Issue I can't change the image of my playlist on my spotify app. Here is the image i want to upload. I made it myself so there is no possibilites for ...

user-removed
Visitor
Plan Premium Country Device Macbook Air Early 2015 Operating System Mac OS Mojave 10.14.2 My Question or Issue I can't change the image of my playlist on my spotify ap...
2019-03-16 10:11:50 AM
2019-03-17 2:12:06 PM
marcaevans
Composer
514 Views
1 replies
0 likes

514 Views
1 replies
0 likes

How to play full Album in order ?

All I want to do is to play an album by Angus and Julia Stone (Memories of an old friend) from the first to the last song, in order. When I press the "PLAY" button next to the album cover image the Spotify app plays the first song from the Angus & Ju...

rupert1020
Music Fan
All I want to do is to play an album by Angus and Julia Stone (Memories of an old friend) from the first to the last song, in order. When I press the "PLAY" button next to the album cover image the S...
2019-03-15 12:52:31 PM
2019-03-17 9:59:11 AM
rupert1020
Music Fan
3179 Views
3 replies
0 likes

3179 Views
3 replies
0 likes

Solved!! Desktop App (Mac) loads but no music is available

PlanPremiumCountryUSA DeviceMacbook Pro 2018)Operating System10.13.6 High Sierra My Question or IssueI use spotify at work and prefer to use the desktop app over the web client. I did not have the ability to use the mac app until I realized I could a...

Screen Shot 2019-03-15 at 1.30.02 PM.png

Screen Shot 2019-03-15 at 1.56.33 PM.png

Scevey
Casual Listener
Plan Premium Country USA Device Macbook Pro 2018) Operating System 10.13.6 High Sierra My Question or Issue I use spotify at work and prefer to use the desktop app over the w...
2019-03-15 6:55:45 PM
2019-03-15 7:12:04 PM
Scevey
Casual Listener
973 Views
2 replies
0 likes

973 Views
2 replies
0 likes

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