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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

240956 Views

27 replies

5 likes

  • 240956 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

123339 Views

119 replies

13 likes

Other
  • 123339 Views
  • 119 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2881 Views

0 replies

0 likes

iOS
  • 2881 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

307115 Views

62 replies

16 likes

  • 307115 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

131700 Views

19 replies

38 likes

  • 131700 Views
  • 19 replies
  • 38 likes

Superuser Contribution Unable to delete cache

Plan:PremiumCountry:UK Device:iPhone 11Operating System:iOS 14.4, Spotify version 8.6.4.1247 My Question or Issue:I’m trying to delete my cache as my Spotify keeps crashing and need to do a clean reinstall. When I go into Spotify’s settings on my pho...

Regular

Plan: Premium Country: UK   Device: iPhone 11 Operating System: iOS 14.4, Spotify version 8.6.4.1247   My Question or Issue: I’m trying to delete my cache as my Spotify keep...

Psychonaut1

Visitor

15727 Views

13 replies

0 likes

  • 15727 Views
  • 13 replies
  • 0 likes

Superuser Contribution Now Playing Bar Disappears

PlanFreeCountryUSADeviceiPad Pro (10.5 inches)Operating SystemiOS 17.7.11 My Question or IssueThe Now Playing Bar disappears whenever I leave the app in background and then come back to open it and right now, the only way for me to temporarily fix it...

Casual Listener

Plan Free Country USA Device iPad Pro (10.5 inches) Operating System iOS 17.7.11   My Question or Issue The Now Playing Bar disappears whenever I leave the app in background and then c...

Vasil

Moderator

72 Views

4 replies

0 likes

  • 72 Views
  • 4 replies
  • 0 likes

Superuser Contribution Track Info not updating in car via Bluetooth

PlanPremiumCountryCanada DeviceiPhone 13Operating SystemiOS 17, iOS 18, iOS 26 My Question or IssueMy phone connects to my car via Bluetooth (not CarPlay), and when I connect Spotify the first song will display track info, but it does not update and ...

Regular

Plan Premium Country Canada   Device iPhone 13 Operating System iOS 17, iOS 18, iOS 26   My Question or Issue My phone connects to my car via Bluetooth (not CarPlay), and when I ...

Ivelina

Moderator

204 Views

9 replies

0 likes

  • 204 Views
  • 9 replies
  • 0 likes

Spotify skipping repeatedly

PlanPremiumCountryUnited KingdomDeviceiphone 16 My Question or IssueToday I went to start listening to my music on spotify and I’m finding it skips repeatedly by ten seconds. This happens even when the music is paused. I have tried signing out of eve...

Newbie

  Plan Premium Country United Kingdom Device iphone 16   My Question or Issue Today I went to start listening to my music on spotify and I’m finding it skips repeatedly by ten seco...

6 Views

0 replies

0 likes

  • 6 Views
  • 0 replies
  • 0 likes

Superuser Contribution Music randomly pauses 3-20 minutes into listening

Premium user, iphone 15 ios 26.6 and version 9.1.72.1896Spotify mobile keeps pausing the playlist music I'm listening to randomly between 3-20 minutes into listening. I've tried clearing cache, deleting and reinstalling the app, updating IOS, changin...

Regular

Premium user, iphone 15 ios 26.6 and version 9.1.72.1896 Spotify mobile keeps pausing the playlist music I'm listening to randomly between 3-20 minutes into listening. I've tried clearing cache, del...

Iva

Moderator

56 Views

8 replies

0 likes

  • 56 Views
  • 8 replies
  • 0 likes

Superuser Contribution Listening Activity / Messaging Feature Rollout in KSA

PlanPremiumCountryKSADeviceiPhone 17 ProOperating SystemiOS My Question or IssueI’m in KSA, and my Spotify account still doesn’t have the new Listening Activity and Messaging features. Please make them available in KSA as it would be great if users i...

Newbie

Plan Premium Country KSA Device iPhone 17 Pro Operating System iOS    My Question or Issue I’m in KSA, and my Spotify account still doesn’t have the new Listening Activity and Mes...

Novy

Moderator

18 Views

1 replies

0 likes

  • 18 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify pauses when phone calls come through

PlanPremiumCountryUSADeviceiPhone 13 miniOperating SystemiOS 26.6 My Question or IssueHelp! I need to play a Spotify playlist off my iPhone for a family member's funeral. But if a phone call comes in, it pauses Spotify. I have my ringer off and DND o...

Casual Listener

Plan Premium Country USA Device iPhone 13 mini Operating System iOS 26.6    My Question or Issue Help! I need to play a Spotify playlist off my iPhone for a family member's funera...

RJC31

Casual Listener

36 Views

2 replies

0 likes

  • 36 Views
  • 2 replies
  • 0 likes

Superuser Contribution Jams not syncing across two mobile devices

PlanPremiumCountryGermanyDeviceiPhone 17, Samsung Galaxy 26Operating SystemiOS 26.6, Android 16 My Question or IssueI convinced my partner to sign up for Spotify Premium so that we could start a jam and listen to the same music while we go running to...

Newbie

Plan Premium Country Germany Device iPhone 17, Samsung Galaxy 26 Operating System iOS 26.6, Android 16   My Question or Issue I convinced my partner to sign up for Spotify Premium so t...

Joan

Moderator

16 Views

1 replies

0 likes

  • 16 Views
  • 1 replies
  • 0 likes

Library download bubble missing

Using Premium (9.1.72.1896) on iPhone 17 Pro in UK. IOS 26.6 My Question or Issuewhen I go to Your Library I see the playlist/podcast/Album/Audiobook bubbles but I no longer see the DOWNLOADED bubble. I know by going into airplane mode I have downloa...

Music Fan

Using Premium (9.1.72.1896) on iPhone 17 Pro in UK. IOS 26.6   My Question or Issue when I go to Your Library I see the playlist/podcast/Album/Audiobook bubbles but I no longer see the DOWNLO...

pmwhf

Music Fan

22 Views

2 replies

0 likes

  • 22 Views
  • 2 replies
  • 0 likes

Superuser Contribution Counting issue in Spotify listening stats

Bonjour, Je rencontre un problème avec mes Stats d’écoute Spotify concernant l’artiste Robins’on et sa chanson « Industriel ». Depuis plusieurs jours, j’écoute cette chanson plusieurs fois par jour. Elle apparaît bien dans mon historique d’écoute, ma...

Casual Listener

Bonjour, Je rencontre un problème avec mes Stats d’écoute Spotify concernant l’artiste Robins’on et sa chanson « Industriel ». Depuis plusieurs jours, j’écoute cette chanson plusieurs fois par jo...

Ivelina

Moderator

70 Views

3 replies

0 likes

  • 70 Views
  • 3 replies
  • 0 likes

Superuser Contribution iphone 17 becomes very hot while using app

PlanSpotify DuoCountryUnited StatesDeviceiPhone 17Operating SystemiOS 26.5.2My Question or Issue: Over the last few days since updating to new ios version, I have noticed that my phone becomes very hot while using spotify and the battery drains quick...

Newbie

Plan Spotify Duo Country United States Device iPhone 17 Operating System iOS 26.5.2 My Question or Issue: Over the last few days since updating to new ios version, I have noticed that my phon...

m_fluorescent

Casual Listener

671 Views

8 replies

0 likes

  • 671 Views
  • 8 replies
  • 0 likes

Superuser Contribution IOS Spotify app resumes playback after disconnecting bluetooth audio device

PlanPremiumCountryPolandDeviceiPhone 16Operating SystemiOS 26 - 26.2 My Question or Issue I know that there is a solved thread in ongoing issues which is similair to this, but it was mainly focused on Android based app, mostly Samsungs affected, but ...

Regular

Plan Premium Country Poland Device iPhone 16 Operating System iOS 26 - 26.2   My Question or Issue   I know that there is a solved thread in ongoing issues which is similair to t...

kpicard

Regular

6347 Views

34 replies

14 likes

  • 6347 Views
  • 34 replies
  • 14 likes

Playback bug

PlanPremiumiphone17 pro maxMy Question or IssueWhen there’s a song playing and I touch any search result to play a song, the current songs starts playing from the start, I need to touch the search result song 2 times to play it.

Newbie

Plan Premium iphone17 pro max My Question or Issue When there’s a song playing and I touch any search result to play a song, the current songs starts playing from the start, I need to touch the s...

Billy-J

Spotify Star

17 Views

1 replies

0 likes

iOS bug
playback bug
  • 17 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

Plan Premium Country United States Device (iPhone 13 Pro Max) Operating System (iOS 18.1.1)   My Question or Issue I have a strange issue with my Spotify where it skips when connected ...

pkrpmusic

Newbie

123339 Views

119 replies

13 likes

Other
  • 123339 Views
  • 119 replies
  • 13 likes

Solved!!Superuser Contribution Song unavailable?

PlanPremiumCountryCanadaDeviceiPhone XR, ComputerOperating SystemiOS 12.4.1, Windows 10 My Question or IssueI found a song that was marked “unavailable” and any time I try to play it, it will tell me it is unavailable and “You can still start radio b...

Casual Listener

  Plan Premium Country Canada Device iPhone XR, Computer Operating System iOS 12.4.1, Windows 10   My Question or Issue I found a song that was marked “unavailable” and any time ...

CrazyWhiteKevin

Newbie

70091 Views

17 replies

0 likes

Help
Unavailable Song
  • 70091 Views
  • 17 replies
  • 0 likes

Superuser Contribution Spotify disconnects from bluetooth when open and changes playlists

PlanPremiumOperating System(Iphone 16 running ios 18.4.1vehicle mitsubishi L200 2017My Question or IssueThis issue has been ongoing for maybe 8 months had car for 4/5 years and never used to happen when using spotify via Bluetooth if app is left open...

Newbie

  Plan Premium Operating System (Iphone 16 running ios 18.4.1 vehicle mitsubishi L200 2017 My Question or Issue This issue has been ongoing for maybe 8 months   had car for 4/5 y...

Tomyg

Casual Listener

4726 Views

14 replies

2 likes

  • 4726 Views
  • 14 replies
  • 2 likes

Superuser Contribution “Clear All” button has disappeared when adding/removing a song from multiple playlists

PlanPremiumCountryUSADevice(iPhone 13 Pro Max)Operating System(iOS 17.2.1) My Question or IssueIt used to be that you could press a button that said “Clear All” at the top right when adding/removing a song in order to remove them from all playlists y...

Newbie

Plan Premium Country USA Device (iPhone 13 Pro Max) Operating System (iOS 17.2.1)   My Question or Issue It used to be that you could press a button that said “Clear All” at the top ri...

needforname

Roadie

1655 Views

6 replies

2 likes

  • 1655 Views
  • 6 replies
  • 2 likes

Superuser Contribution Spotify Connect disconnects from Google Home when another iPhone app begins playing audio

I’ve recently started having an issue with Spotify Connect on my iPhone. This appears to have started within the last couple of weeks. Spotify version: 9.1.68Device: iPhonePlayback device: Google Home/Google Home speaker group Issue: When I start Spo...

Visitor

I’ve recently started having an issue with Spotify Connect on my iPhone. This appears to have started within the last couple of weeks.   Spotify version: 9.1.68 Device: iPhone Playback devic...

OscarDC

Moderator

37 Views

1 replies

0 likes

  • 37 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify on Apple Watch stops playing

PlanPremiumDeviceApple Watch Ultra 2 with cellular for streamingOperating SystemWatchOS 26.0.2 My Question or IssueI turn on my Apple watch. I open Spotify. It first connects to my iPhone spotify. I change to the Apple Watch. I play music. Everything...

Regular

  Plan Premium Device Apple Watch Ultra 2 with cellular for streaming Operating System WatchOS 26.0.2   My Question or Issue I turn on my Apple watch. I open Spotify. It first co...

Jcdperez

Visitor

6328 Views

23 replies

0 likes

  • 6328 Views
  • 23 replies
  • 0 likes

Solved!!Superuser Contribution finding podcasts on spotify kids

I am not able to get to podcasts from my kids spotify account on the spotify kids app on ipad. As an example one of my kids is setup with age 6-12 and I am not able to find the national geographic greeking out podcast on that app

Visitor

I am not able to get to podcasts from my kids spotify account on the spotify kids app on ipad. As an example one of my kids is setup with age 6-12 and I am not able to find the national geographic gr...

kateowensby

Visitor

13347 Views

28 replies

9 likes

  • 13347 Views
  • 28 replies
  • 9 likes