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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

236091 Views

27 replies

5 likes

  • 236091 Views
  • 27 replies
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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

117498 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2641 Views

0 replies

0 likes

iOS
  • 2641 Views
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

305052 Views

62 replies

16 likes

  • 305052 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

130436 Views

19 replies

38 likes

  • 130436 Views
  • 19 replies
  • 38 likes

Superuser Contribution Apple CarPlay Audiobooks repeat chapters

PlanPremiumCountryUSADeviceiPhone 12 ProOperating SystemiOS 26.5 My Question or IssueWhen I use my phone on Apple CarPlay through my 2025 Subaru Forester, the chapter will repeat over and over. The queue will show that same current chapter multiple t...

Casual Listener

Plan Premium Country USA Device iPhone 12 Pro Operating System iOS 26.5   My Question or Issue When I use my phone on Apple CarPlay through my 2025 Subaru Forester, the chapter will re...

mrjamieeast

Casual Listener

2313 Views

40 replies

4 likes

  • 2313 Views
  • 40 replies
  • 4 likes

Superuser Contribution Adding a song to queue in the search tab using the swipe gesture doesn't have haptic feedback.

PlanPremiumCountry DeviceiPhone 13 proOperating SystemiOS 27 PB My Question or IssueWhenever I add a song using the swipe gesture it does not produce haptic feedback as it does in every other place. This makes it feel weird and as if it didn't add th...

Casual Listener

Plan Premium Country   Device iPhone 13 pro Operating System iOS 27 PB   My Question or Issue Whenever I add a song using the swipe gesture it does not produce haptic feedback as ...

Dessi

Moderator

78 Views

3 replies

1 likes

  • 78 Views
  • 3 replies
  • 1 likes

Superuser Contribution Spotify opens in mobile mode in safari on Vision Pro

I am using the spotify web player in safari on my vision pro. I have been using this since I bought the AVP almost 2 months ago with no issues. This week whenever I open Spotify it opens in a "mobile player" mode that doesnt let me access my library....

Casual Listener

I am using the spotify web player in safari on my vision pro. I have been using this since I bought the AVP almost 2 months ago with no issues. This week whenever I open Spotify it opens in a "mobile...

RexMax

Visitor

2558 Views

5 replies

0 likes

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  • 5 replies
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Solved!!Superuser Contribution Laggy behaviour on iOS app

Plan Premium Country Canada Device iPhone 15 Operating System iOS 18.7.1 spotify version 9.0.88.1402 My Question or Issue since The New update Spotify keeps buffering and is very laggy. It shuts down for nothing. SomeTimes while playing, it minimise ...

Regular

Plan Premium Country Canada   Device iPhone 15 Operating System iOS 18.7.1 spotify version 9.0.88.1402   My Question or Issue   since The New update Spotify...

Violetbon

Visitor

22885 Views

70 replies

9 likes

  • 22885 Views
  • 70 replies
  • 9 likes

Local Files Covers Not Loading On Collab Playlist

PlanPremiumCountryUSDeviceiPhone 17 ProOperating SystemiOS 26 My Question or IssueI noticed that custom cover art for local files does not load on mobile when it's a collab playlist, this started happening recently after an update that puts the pfp i...

Newbie

Plan Premium Country US Device iPhone 17 Pro Operating System iOS 26   My Question or Issue I noticed that custom cover art for local files does not load on mobile when it's a collab p...

8 Views

0 replies

0 likes

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Solved!!Superuser Contribution iPhone 17 “You’re offline” Not Network, Not Account, Not Credentials

Spotify Family / Premium (10+ years)Devices & OSiPhone 17 Pro — iOS 26.2 (new device)iPad Air 11" (M2) — iOS 26.2Windows 10 desktop PCI've looked at every chat I can find on this from 2010 to 12/2025, the Accounts Login Issues FAQ, and bunch of 3rd p...

Newbie

Spotify Family / Premium (10+ years) Devices & OS iPhone 17 Pro — iOS 26.2 (new device) iPad Air 11" (M2) — iOS 26.2 Windows 10 desktop PC I've looked at every chat I can find on this from...

vega4628

Visitor

5231 Views

14 replies

1 likes

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  • 14 replies
  • 1 likes

Superuser Contribution Re: Audiobooks don’t play next chapter

Flagging that this is still an issue in 2026!!! This issue has been flagged for some time now by multiple users. Come on Spotify get it sorted this is clearly an issue on your end

Casual Listener

Flagging that this is still an issue in 2026!!! This issue has been flagged for some time now by multiple users. Come on Spotify get it sorted this is clearly an issue on your end 

Becca30

Visitor

1121 Views

9 replies

1 likes

  • 1121 Views
  • 9 replies
  • 1 likes

Solved!!Superuser Contribution How to download the app without App Store

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Yvonne10

Visitor

3061 Views

3 replies

0 likes

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  • 3 replies
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Superuser Contribution Spotify iOS/CarPlay Bug – Podcast Playback Position Not Saved Correctly

Hello Spotify Support, I would like to report what appears to be a reproducible bug affecting podcast playback when using the Spotify iPhone app with Apple CarPlay. IssueWhile listening to a podcast through CarPlay, playback works normally. However, ...

Casual Listener

Hello Spotify Support,   I would like to report what appears to be a reproducible bug affecting podcast playback when using the Spotify iPhone app with Apple CarPlay.   Issue While lis...

Dessi

Moderator

25 Views

3 replies

0 likes

Carplay
iOS
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Superuser Contribution Will Spotify Premium allow Spotify to work overseas?

I live in Australia and I have a free Spotify account which works fine. However when I went to Vietnam earlier this year my Spotify would not work. In a few weeks I will be heading off to France for two months and I really need Spotify with me. Does ...

Newbie

I live in Australia and I have a free Spotify account which works fine. However when I went to Vietnam earlier this year my Spotify would not work. In a few weeks I will be heading off to France for ...

thanhn13

Newbie

136173 Views

37 replies

0 likes

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  • 37 replies
  • 0 likes

Spotify is a Complete GARBAGE on Apple Watch

I thought apple watch was a garbage but I realized the app was the garbage. As you ALL KNOW, spotify alway has some issues on apple watch. I keep thinking about smashing this on the ground. But it's not watch's fault. I also got a Cellular plan becau...

Newbie

  I thought apple watch was a garbage but I realized the app was the garbage.   As you ALL KNOW, spotify alway has some issues on apple watch. I keep thinking about smashing this on the ...

Sp0tify_blows

Visitor

530 Views

2 replies

0 likes

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  • 2 replies
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Superuser Contribution Local .m4a files: Cover art missing in Now Playing view, but visible on Lock Screen and Playlist

PlanPremiumCountryGermanyDevice(iPhone SE3)Operating System(iOS 17.7.1)There is a persistent UI rendering bug with local .m4a files in the iOS Spotify app. The embedded album artwork is present, but the app fails to display it in the full-screen "Now...

Casual Listener

Plan Premium Country Germany Device (iPhone SE3) Operating System (iOS 17.7.1) There is a persistent UI rendering bug with local .m4a files in the iOS Spotify app. The embedded album artwor...

markmondares

Casual Listener

186 Views

6 replies

1 likes

  • 186 Views
  • 6 replies
  • 1 likes

Superuser Contribution I can’t start a chat with my friend, can’t see their activity and I don’t have a DJ feature.

PlanPremiumCountryUnited Arab EmiratesDeviceiPhone 15; iPad Pro (M4)Operating System(iOS 26.5; iPadOS 26.5.2 My Question or IssueI can’t see my friends activity on Spotify, like NOWHERE even on their profiles, even though all the social features on m...

Newbie

  Plan Premium Country United Arab Emirates Device iPhone 15; iPad Pro (M4) Operating System (iOS 26.5; iPadOS 26.5.2   My Question or Issue I can’t see my friends activity on Sp...

Novy

Moderator

20 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution Spotify saying "Spotify can't play this right now" and skipping songs?

PlanFreeCountryUSADeviceiPad Air 4th GenOperating SystemIPad OS 18.3.1 I use Spotify on the web player, NOT THE APP, and I'd prefer to keep using the web player if at all possible. My Question or IssueLast night when I used Spotify it was completely ...

Newbie

Plan Free Country USA Device iPad Air 4th Gen Operating System IPad OS 18.3.1   I use Spotify on the web player, NOT THE APP, and I'd prefer to keep using the web player if at all possi...

OscarDC

Moderator

5037 Views

9 replies

5 likes

  • 5037 Views
  • 9 replies
  • 5 likes

Track Info not updating in car via Bluetooth

PlanPremiumCountryCanada DeviceiPhone 13Operating SystemiOS 17, iOS 18, iOS 26 My Question or IssueMy phone connects to my car via Bluetooth (not CarPlay), and when I connect Spotify the first song will display track info, but it does not update and ...

Casual Listener

Plan Premium Country Canada   Device iPhone 13 Operating System iOS 17, iOS 18, iOS 26   My Question or Issue My phone connects to my car via Bluetooth (not CarPlay), and when I ...

dancingaj03

Casual Listener

29 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Superuser Contribution Apple TV Spotify app: Audio briefly cuts out (~1 second) during AirPlay playback

I’m experiencing intermittent ~1-second audio dropouts when using the Spotify app on Apple TV to AirPlay audio to external speakers. This same setup has worked reliably for a long time, and the issue only started within the last 2 weeks or so, withou...

Casual Listener

I’m experiencing intermittent ~1-second audio dropouts when using the Spotify app on Apple TV to AirPlay audio to external speakers.   This same setup has worked reliably for a long time, and ...

AlejaR

Moderator

212 Views

6 replies

0 likes

  • 212 Views
  • 6 replies
  • 0 likes

Superuser Contribution AppleTV TVOS27 No audio for videos

PlanPremiumCountryUSADeviceAppleTV 4KOperating SystemTVOS 27 beta 4 My Question or IssueWhen using playing any song as a video there is no audio output. If I look at the settings the auto video quality is changing frequently, every few seconds. The a...

Newbie

Plan Premium Country USA Device AppleTV 4K Operating System TVOS 27 beta 4   My Question or Issue When using playing any song as a video there is no audio output. If I look at the sett...

totoberg123

Casual Listener

35 Views

2 replies

1 likes

  • 35 Views
  • 2 replies
  • 1 likes

Solved!!Superuser Contribution finding podcasts on spotify kids

I am not able to get to podcasts from my kids spotify account on the spotify kids app on ipad. As an example one of my kids is setup with age 6-12 and I am not able to find the national geographic greeking out podcast on that app

Visitor

I am not able to get to podcasts from my kids spotify account on the spotify kids app on ipad. As an example one of my kids is setup with age 6-12 and I am not able to find the national geographic gr...

WynterQueen07

Newbie

12818 Views

26 replies

9 likes

  • 12818 Views
  • 26 replies
  • 9 likes

Solved!!Superuser Contribution How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Do i have to get premium to do it? And i have the latest version which is 8.8.44.527 but i still cant see the option  

AvaTilley

Visitor

305052 Views

62 replies

16 likes

  • 305052 Views
  • 62 replies
  • 16 likes

Solved!! Why I can't download app on iPhone 7 in AppStore?

Plan: FreeCountry: USA Device: iPhone 7(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System: iOS 10(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue: So I'm trying to download Spotify app from AppStore, but when I press on "...

Casual Listener

Plan: Free Country: USA   Device: iPhone 7 (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System: iOS 10 (iOS 10, Android Oreo, Windows 10,etc.)   My Question or...

Billy-J

Spotify Star

3627 Views

5 replies

0 likes

  • 3627 Views
  • 5 replies
  • 0 likes