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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

28412 Views

40 replies

8 likes

  • 28412 Views
  • 40 replies
  • 8 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

93165 Views

115 replies

12 likes

Other
  • 93165 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

920 Views

0 replies

0 likes

iOS
  • 920 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293029 Views

60 replies

15 likes

  • 293029 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123329 Views

19 replies

38 likes

  • 123329 Views
  • 19 replies
  • 38 likes

Superuser Contribution Playlists invisible on iPhone and iPod

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI keep all of my music organized as playlists, which I have organized by artist and album in ...

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I keep ...

remiorange

Roadie

4113 Views

26 replies

1 likes

  • 4113 Views
  • 26 replies
  • 1 likes

Superuser Contribution Artist View crashes iPad app

Spotify 9.1.44.2119 on iPad Pro 11” 4th gen, iPadOS 26.3.1USA, Premium subscriptionSome artist pages crash instantly (after displaying for 0.1 s) only when:Device is in landscape modeMagic Keyboard attachedSame pages load normally if:keyboard detache...

Casual Listener

Spotify 9.1.44.2119 on iPad Pro 11” 4th gen, iPadOS 26.3.1 USA, Premium subscription Some artist pages crash instantly (after displaying for 0.1 s) only when: Device is in landscape mode Magic K...

blake_ly

Visitor

363 Views

10 replies

4 likes

  • 363 Views
  • 10 replies
  • 4 likes

iOS app crashing when viewing listening stats.

PlanFreeCountryAustraliaDevice9th Generation iPadOperating SystemiOS 18.7.8 My Question or IssueHello.I check my listening stats frequently, as I find them interesting to look at and go through. However, within the past 2 days, I have experienced som...

Visitor

Plan Free Country Australia Device 9th Generation iPad Operating System iOS 18.7.8   My Question or Issue Hello. I check my listening stats frequently, as I find them interesting to l...

Billy-J

Spotify Star

84 Views

1 replies

1 likes

  • 84 Views
  • 1 replies
  • 1 likes

Premium user getting ads

Plan/PremiumCountryUSDeviceIPhone 14 Pro MaxOperating SystemIOS 26.4.2 My Question or IssueI saw this issue was happening in march but has been closed. I’m getting ads with paid account. I’ve deleted and reinstalled, I’ve logged back in, etc Every te...

Regular

Plan /Premium Country US Device IPhone 14 Pro Max Operating System IOS 26.4.2   My Question or Issue I saw this issue was happening in march but has been closed. I’m getting ads w...

Libbieee

Visitor

68 Views

3 replies

0 likes

  • 68 Views
  • 3 replies
  • 0 likes

Superuser Contribution New ipad “experience” is horrible.

PlanPremium CountryNZDeviceiPad Operating System17.5 My Question or IssueFirst you send me emails threatening to cut me off from my account if I don’t upgrade your app. Then I upgrade and get this horrible new version that you expect me to beta test ...

Music Fan

Plan Premium  Country NZ Device iPad  Operating System 17.5   My Question or Issue First you send me emails threatening to cut me off from my account if I don’t upgrade your ...

Vasil

Moderator

39 Views

1 replies

1 likes

  • 39 Views
  • 1 replies
  • 1 likes

Superuser Contribution Smart Reorder fails during analysis on large playlist (1900+ songs)

Smart Reorder crashes during the loading/analysis phase on my playlist that has 1900+ songs. After tapping Smart Reorder, the loading spinner appears briefly and then immediately says “Something went wrong.” It never reaches the reorder result or sav...

Casual Listener

Smart Reorder crashes during the loading/analysis phase on my playlist that has 1900+ songs. After tapping Smart Reorder, the loading spinner appears briefly and then immediately says “Something went...

anVSS

Casual Listener

238 Views

2 replies

2 likes

Mix feature
smart reorder
  • 238 Views
  • 2 replies
  • 2 likes

Superuser Contribution Spotify disconnects from bluetooth when open and changes playlists

PlanPremiumOperating System(Iphone 16 running ios 18.4.1vehicle mitsubishi L200 2017My Question or IssueThis issue has been ongoing for maybe 8 months had car for 4/5 years and never used to happen when using spotify via Bluetooth if app is left open...

Newbie

  Plan Premium Operating System (Iphone 16 running ios 18.4.1 vehicle mitsubishi L200 2017 My Question or Issue This issue has been ongoing for maybe 8 months   had car for 4/5 y...

rubenbroers

Regular

2908 Views

11 replies

2 likes

  • 2908 Views
  • 11 replies
  • 2 likes

Superuser Contribution Spotify app on family set up apple watch

I got my daughter an apple watch 7 with cell service. It looks like as of a few days ago, I should have the ability to add the app to her watch so she can play music from there directly without a phone. It still won't let me download it on her watch....

Visitor

I got my daughter an apple watch 7 with cell service. It looks like as of a few days ago, I should have the ability to add the app to her watch so she can play music from there directly without a pho...

RagedRebel70

Newbie

30807 Views

27 replies

9 likes

Premium for Family
  • 30807 Views
  • 27 replies
  • 9 likes

Superuser Contribution Everything is just loading.

PlanPremium Family CountryPhilippines Device(iPhone 15) Operating System(iOS 18.7.1) My Question or IssueLast night, I noticed that all the songs I’ve been listening to kept stopping after 10 seconds. The player indicates that it’s still playing but ...

Casual Listener

Plan Premium Family   Country Philippines   Device (iPhone 15)   Operating System (iOS 18.7.1)   My Question or Issue Last night, I noticed that all the songs I’ve be...

Tondlerryvdtw2

Casual Listener

1592 Views

5 replies

0 likes

  • 1592 Views
  • 5 replies
  • 0 likes

Regarding the Mix interface on iOS - Waveform colour...

13 Pro Max12 Pro Max:I’m having an issue with the waveform display. Both of my phones are running iOS 26.3.1, but the iPhone 12 Pro Max shows a coloured waveform while the iPhone 13 Pro Max only shows it in grey.I’ve already tried every accessibility...

Casual Listener

13 Pro Max 12 Pro Max: I’m having an issue with the waveform display. Both of my phones are running iOS 26.3.1, but the iPhone 12 Pro Max shows a coloured waveform while the iPhone 13 Pro Max only ...

Amay

Spotify Star

280 Views

3 replies

0 likes

  • 280 Views
  • 3 replies
  • 0 likes

Superuser Contribution Local Files

Local files is a jumbled mess. There’s no organization outside of playlists, which also lack organization (a separate issue), not to mention it’s fundamentally broken. Even after taking all steps to ensure that local files work properly, after adding...

Roadie

Local files is a jumbled mess. There’s no organization outside of playlists, which also lack organization (a separate issue), not to mention it’s fundamentally broken. Even after taking all steps to ...

Metard79

Roadie

235 Views

1 replies

0 likes

  • 235 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist and album preview has gone

PlanPremiumCountryUKDeviceiPhone SE 3rd GenOperating SystemiOS 26.3.1 (23D8133) My Question or IssueThe option to preview any playlist or album has completely vanished. Not sure if this a bug or has been removed.

Music Fan

Plan Premium Country UK Device iPhone SE 3rd Gen Operating System iOS 26.3.1 (23D8133)    My Question or Issue The option to preview any playlist or album has completely vanis...

SpecialPatrolGroup

Music Fan

135 Views

4 replies

0 likes

album
iOS
playlist
preview
removed
  • 135 Views
  • 4 replies
  • 0 likes

Unable to remove songs from liked songs

PlanPremiumCountryCanadaDeviceiPhone 17Operating SystemiOS 26.4.2 My Question or IssueWhen i go to add or remove a song from a playlist, it shows that I only have 10,000 songs liked. This is not reflected in the number shown when I open up my liked s...

Casual Listener

Plan Premium Country Canada Device iPhone 17 Operating System iOS 26.4.2   My Question or Issue When i go to add or remove a song from a playlist, it shows that I only have 10,000 song...

Amay

Spotify Star

153 Views

1 replies

0 likes

  • 153 Views
  • 1 replies
  • 0 likes

Superuser Contribution online or downloaded songs not playing

iPhone 12 MiniiOS Version 17.3.1Spotify 8.9.16.556Premium accountAustraliaDirect on iPhone or use via Car Play, Online or Airplane mode using downloaded songs, all combinations yield same results. Will not play any selected songs, from search or down...

Visitor

iPhone 12 Mini iOS Version 17.3.1 Spotify 8.9.16.556 Premium account Australia Direct on iPhone or use via Car Play, Online or Airplane mode using downloaded songs, all combinations yield ...

dhoskins

Regular

3233 Views

4 replies

0 likes

  • 3233 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Sp...

MihailY

Moderator

218128 Views

26 replies

5 likes

  • 218128 Views
  • 26 replies
  • 5 likes

Solved!! Queue songs playing out of order on Mix mode

When playing songs from Apple TV using the “Mix” mode button/feature, and adding songs to the queue from an iPhone, the songs are not played in the order they are added. E.g., ‘song123’ was added to the queue first; ‘song456’ was added second; some g...

Casual Listener

When playing songs from Apple TV using the “Mix” mode button/feature, and adding songs to the queue from an iPhone, the songs are not played in the order they are added. E.g., ‘song123’ was added to ...

log3

Casual Listener

109 Views

1 replies

0 likes

  • 109 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cant listen to music without premium

PlanFreeCountryCaribbean NetherlandsDeviceiPhone 13Operating System(iOS 18.5)My Question or IssueI recently canceled my spotify subscription because I got a free trial for apple music. When I came back to save an album (now using spotify free) I was ...

Casual Listener

  Plan Free Country Caribbean Netherlands Device iPhone 13 Operating System (iOS 18.5) My Question or Issue I recently canceled my spotify subscription because I got a free trial for a...

cyril2012

Casual Listener

4276 Views

11 replies

1 likes

  • 4276 Views
  • 11 replies
  • 1 likes

Superuser Contribution Buggy UI on latest iPad OS update

Not sure if this is the right place to be submitting bug reports. Hopefully it is. I’m on auto-update so I dunno when this version rolled out, but it must have been in the last couple days. It’s where the Home / Search / Library / Create lives in its...

Music Fan

Not sure if this is the right place to be submitting bug reports. Hopefully it is.   I’m on auto-update so I dunno when this version rolled out, but it must have been in the last couple days. ...

levibranan

Visitor

1675 Views

18 replies

13 likes

  • 1675 Views
  • 18 replies
  • 13 likes

the iOS app has been ruined again

PlanPremiumCountryGermanyDeviceiPhone SEOperating SystemiOS 10 15.8.6 My Question or IssueThe app HAD finally been functioning quite well for some time so they decided to change something just for the sake of it I guess and guess what it's bad work a...

Music Fan

Plan Premium Country Germany Device iPhone SE Operating System iOS 10 15.8.6   My Question or Issue The app HAD finally been functioning quite well for some time so they decided to cha...

mery56lores

Newbie

422 Views

1 replies

0 likes

app failure
Developer
Discussion
Possible Bug
  • 422 Views
  • 1 replies
  • 0 likes