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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

116274 Views

27 replies

4 likes

  • 116274 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

NormalAverage

Newbie

233872 Views

149 replies

11 likes

Android
autoplay
bluetooth
  • 233872 Views
  • 149 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

594013 Views

79 replies

3 likes

  • 594013 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

487502 Views

580 replies

42 likes

Account
Free
  • 487502 Views
  • 580 replies
  • 42 likes

Superuser Contribution [Android Auto] Visual glitch in built-in Spotify app ( (persistent menu icon artifact in list views)

Vehicle/System: Polestar 2, Android Automotive OS, built-in Spotify app. Not the Spotify Android phone app, and not cast or streamed from a phone. App version: 5.3.0.29173Polestar software version 5.0.10. Issue description:A small graphical artifact,...

Regular

Vehicle/System: Polestar 2, Android Automotive OS, built-in Spotify app. Not the Spotify Android phone app, and not cast or streamed from a phone.   App version: 5.3.0.29173 Polestar software...

jcroberts111

Regular

695 Views

7 replies

1 likes

android auto
Polestar
Polestar 2
UI Glitch
  • 695 Views
  • 7 replies
  • 1 likes

Superuser Contribution Spotify Starts Playing Random Playlists When I Open the App When Connected to Car Bluetooth.

PlanPremiumCountryCanadaDeviceSamsung Galaxy S22Operating SystemAndroid 14 (One UI 6.0) My Question or IssueThis issue started happening about a month ago, after an update. Whenever Spotify is connected to my car's bluetooth, everytime I open the app...

Regular

Plan Premium Country Canada Device Samsung Galaxy S22 Operating System Android 14 (One UI 6.0)   My Question or Issue This issue started happening about a month ago, after an update. ...

Kyllo

Visitor

12949 Views

25 replies

5 likes

  • 12949 Views
  • 25 replies
  • 5 likes

Superuser Contribution The new version of the widget cannot be added; it does not appear in the widget list.

PlanPremiumCountryChinaDeviceXiaomi 17Operating SystemHyperOS 4 (Android 17)My Question or IssueThe new widgets are not showing up in the system. There is only an old 4*1 widget, and even that old 4*1 widget doesn't work. I checked my friend's OPPO p...

Casual Listener

Plan Premium Country China Device Xiaomi 17 Operating System HyperOS 4 (Android 17) My Question or Issue The new widgets are not showing up in the system. There is only an old 4*1 widget, an...

AlejaR

Moderator

21 Views

2 replies

0 likes

  • 21 Views
  • 2 replies
  • 0 likes

Superuser Contribution Mix Feature Bug/Not Working Properly

PlanPremiumCountryUnited StatesDeviceSamsungOperating SystemAndroid My Question or IssueI am having a major issue with the new Mix feature that just rolled out to my device in beta. For context, I am trying to make a transition from about 1 minute in...

Casual Listener

Plan Premium Country United States Device Samsung Operating System Android   My Question or Issue I am having a major issue with the new Mix feature that just rolled out to my device i...

Girth_McSlammer

Visitor

18110 Views

27 replies

17 likes

  • 18110 Views
  • 27 replies
  • 17 likes

Superuser Contribution Android TV App • Huge Data Demand Bringing Storage to It's Limit

PlanPremium DeviceAndroid Smart TVOperating SystemAndroid 14 (TV) My Question or IssueAfter the latest Updates, the Spotify app for Android TV is storing really big amounts of data (in 1+ GB range) on the rather small internal TV storage medium causi...

Gig Goer

Plan Premium   Device Android Smart TV Operating System Android 14 (TV)   My Question or Issue After the latest Updates, the Spotify app for Android TV is storing really big amount...

Ivelina

Moderator

46 Views

3 replies

0 likes

Android
App
data
demand
storage
TV
  • 46 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution "Spotify is trying to play..." Notification

PlanPremiumCountryTurkeyDeviceSamsung Galaxy A71Operating SystemAndroid 10 My Question or IssueSteps to reproduce the issue: 1. Open Spotify2. "Spotify is trying to play..." notification appears immediately.3. Head back to Android's home screen.4. Th...

Music Fan

Plan Premium Country Turkey Device Samsung Galaxy A71 Operating System Android 10   My Question or Issue Steps to reproduce the issue:   1. Open Spotify 2. "Spotify is trying t...

mmortal03

Roadie

101331 Views

55 replies

3 likes

  • 101331 Views
  • 55 replies
  • 3 likes

Superuser Contribution Spotify 9.1.76 unresponsive on Android Auto in full screen

Environment- VW Golf MK7 (2016)- AUTOABC wireless Android Auto adapter- Firmware: KHD-AD-ZLT-2026.06.01-v5.0 Devices tested Galaxy S24- One UI 8.5- Android Auto 17.4.663044- Spotify 9.1.76.2055- Result: FAIL Galaxy A55- Android Auto 17.3.662854- Spot...

Newbie

Environment - VW Golf MK7 (2016) - AUTOABC wireless Android Auto adapter - Firmware: KHD-AD-ZLT-2026.06.01-v5.0 Devices tested Galaxy S24 - One UI 8.5 - Android Auto 17.4.663044 - Spotify 9...

Knocturnal_Knight

Newbie

1150 Views

14 replies

3 likes

android auto
Crash
unresponsive
  • 1150 Views
  • 14 replies
  • 3 likes

Superuser Contribution [Discover Weekly] Playing randomized songs not from the playlist

PlanFree/PremiumCountryNLDeviceSamsung S24Operating SystemAndroid My Question or IssueThe discover weekly is playing complete random song that are not within the pkaylist itself. I mean like i can see the 30 songs listed and when the first song is do...

Newbie

Plan Free/Premium Country NL Device Samsung S24 Operating System Android   My Question or Issue The discover weekly is playing complete random song that are not within the pkaylist its...

Dessi

Moderator

33 Views

1 replies

0 likes

Discover Weekly
free plan
Playing Randomly
smart suffle
Suffle
  • 33 Views
  • 1 replies
  • 0 likes

Superuser Contribution Browsing "Gaming" category

PlanPremiumCountrySwedenDeviceSamsung Galaxy S9+Operating SystemAndroid 10 My Question or IssueI can't browse the gaming category anymore. There's a total of four albums, five podcasts and several playlists when I navigate to the category via the sea...

Regular

Plan Premium Country Sweden Device Samsung Galaxy S9+ Operating System Android 10   My Question or Issue I can't browse the gaming category anymore. There's a total of four albums, fiv...

Iva

Moderator

1316 Views

9 replies

0 likes

  • 1316 Views
  • 9 replies
  • 0 likes

Superuser Contribution Spotify app skips songs repeatedly without input

I have the same issue except im on mobile, android if it matters the OS. And it varies for me from 1 song to about 50 anytime a song ends or skips

Regular

I have the same issue except im on mobile, android if it matters the OS. And it varies for me from 1 song to about 50 anytime a song ends or skips

LEHONK-HONKDEMON

Visitor

28059 Views

31 replies

0 likes

  • 28059 Views
  • 31 replies
  • 0 likes

Superuser Contribution Spotify repeatedly reconnects Bluetooth LE Audio device

PlanPremiumCountryFinlandDeviceSamsung Galaxy A54 5G, also confirmed on Samsung Galaxy Z Flip 7Operating SystemAndroid 16Spotify Version9.1.76.2055, player version 2 My Question or IssueI just got new headphones and they support Bluetooth LE Audio. H...

Casual Listener

Plan Premium Country Finland Device Samsung Galaxy A54 5G, also confirmed on Samsung Galaxy Z Flip 7 Operating System Android 16 Spotify Version 9.1.76.2055, player version 2   M...

Ivelina

Moderator

59 Views

3 replies

0 likes

Android 16
bluetooth
bug
LE Audio
  • 59 Views
  • 3 replies
  • 0 likes

Superuser Contribution App swapping back to device storage from SD card (1tb) constantly

PlanPremiumCountryUSDevicegalaxy note 20 ultra 5gOperating SystemAndroid 13 My Question or IssueHow to keep SD card as primary storage persistent

Casual Listener

Plan Premium Country US Device galaxy note 20 ultra 5g Operating System Android 13   My Question or Issue How to keep SD card as primary storage persistent

Samson13

Casual Listener

1629 Views

5 replies

0 likes

  • 1629 Views
  • 5 replies
  • 0 likes

Superuser Contribution Playlist set to repeat stops playing in the middle of a song

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssuePremiumpixel 7pro(also media controls on pixel watch)androidCanada I have a playlist that I l...

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Premium...

Yordan

Moderator

23 Views

1 replies

0 likes

  • 23 Views
  • 1 replies
  • 0 likes

Superuser Contribution DJ button autoplay is broken in the mobile app.

PlanPremiumCountryUSDevicePixel 8Operating SystemAndroid version 16 My Question or IssueThe DJ buttons autoplay isn't working in the mobile app it still works on the watch it works in the media player pull down menu from my phone's UI it just doesn't...

Newbie

Plan Premium Country US Device Pixel 8 Operating System Android version 16   My Question or Issue The DJ buttons autoplay isn't working in the mobile app it still works on the watch it...

Ivelina

Moderator

27 Views

1 replies

0 likes

"DJ"
  • 27 Views
  • 1 replies
  • 0 likes

Superuser Contribution No green checkmarks in user generated playlists

PlanPremiumCountryGermanyDeviceSamsung Galaxy A55 5GOperating SystemAndroid 16 My issueFor the past 2 days the green checkmarks, that are supposed to indicate that tracks are already saved in playlists of my own, have stopped appearing in all user ge...

Casual Listener

Plan Premium Country Germany Device Samsung Galaxy A55 5G Operating System Android 16   My issue For the past 2 days the green checkmarks, that are supposed to indicate that tracks are...

Sweet2kill210

Newbie

654 Views

6 replies

1 likes

  • 654 Views
  • 6 replies
  • 1 likes

Superuser Contribution [Android Auto] Back button not working. Bricking the app.

PlanPremiumCountryUnited StatesDeviceGoogle Pixel 10, 2018 Acura TLXOperating SystemAndroid 16 My Question or IssueFor the past week or so, the Spotify app while using Android Auto in my 2018 Acura TLX has not been working correctly. The problem seem...

Regular

Plan Premium Country United States Device Google Pixel 10, 2018 Acura TLX Operating System Android 16   My Question or Issue For the past week or so, the Spotify app while using Androi...

MaXzzz

Visitor

2609 Views

18 replies

2 likes

Acura
android auto
auto
  • 2609 Views
  • 18 replies
  • 2 likes

Superuser Contribution Wireless Android Auto Lossless Bug

PlanPremiumCountryGermanyDeviceGalaxy s23+Operating SystemAndroid 16 My Question or IssueI have set my cellular streaming quality to "very high" and my Wi-Fi streaming quality to "lossless".However, when I'm connected to my cars headunit via wireless...

Newbie

Plan Premium Country Germany Device Galaxy s23+ Operating System Android 16   My Question or Issue I have set my cellular streaming quality to "very high" and my Wi-Fi streaming qualit...

agret

Newbie

6462 Views

18 replies

7 likes

  • 6462 Views
  • 18 replies
  • 7 likes

Solved!!Superuser Contribution Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

  Plan Premium Country Norway Device Samsung S9 Operating System Android 11   My Question or Issue Whenever a bluetooth device is connected to my phone, Spotify automatically sta...

NormalAverage

Newbie

233872 Views

149 replies

11 likes

Android
autoplay
bluetooth
  • 233872 Views
  • 149 replies
  • 11 likes

Superuser Contribution App hangs when scrolling long playlists

PlanPremiumCountrySwedenDeviceNothing Phone 1Operating SystemNothing OS 3.2 (Android 15) My Question or IssueAbout three weeks ago the app started hanging when scrolling long playlists (I've only got long podcast playlists so that's where I've seen i...

Casual Listener

Plan Premium Country Sweden Device Nothing Phone 1 Operating System Nothing OS 3.2 (Android 15)   My Question or Issue About three weeks ago the app started hanging when scrolling long...

Ivelina

Moderator

60 Views

2 replies

0 likes

  • 60 Views
  • 2 replies
  • 0 likes

Superuser Contribution Black screen when opening the app with no internet connection/Airplane mode

When I am away from cellular service / WiFi or on airplane mode, sometimes the app gets stuck on a black screen while trying to open it. Closing the app and reopening it does not fix the issue because the app is trying to connect to the internet firs...

Casual Listener

When I am away from cellular service / WiFi or on airplane mode, sometimes the app gets stuck on a black screen while trying to open it. Closing the app and reopening it does not fix the issue becaus...

dzhcbjf0r-_pu

Casual Listener

1342 Views

17 replies

2 likes

  • 1342 Views
  • 17 replies
  • 2 likes