Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
116500 Views
27 replies
4 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Newbie
234275 Views
149 replies
11 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
594589 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Visitor
487874 Views
580 replies
42 likes
PlanPremiumCountryUSADeviceLG K30Operating SystemAndroid Whenever I have Spotify playing on my phone and then connect it to a Bluetooth device (my car, a speaker, headphones, etc.), the playlist I am listening to randomly switches to a different song...
Plan Premium Country USA Device LG K30 Operating System Android Whenever I have Spotify playing on my phone and then connect it to a Bluetooth device (my car, a speaker, headp...
Casual Listener
5058 Views
2 replies
2 likes
PlanFreeCountryIndia DeviceOPPO FindX9 Pro、Xiaomi 17、Pixel 9Operating SystemAndroid 16 and 17 My Question or IssuePlay music 《genius》 in Spotify > Pull down the Quick Settings panel > Observe the album thumbnail Root cause: The album cover for the so...
Plan Free Country India Device OPPO FindX9 Pro、Xiaomi 17、Pixel 9 Operating System Android 16 and 17 My Question or Issue Play music 《genius》 in Spotify > Pull down the Qui...
Moderator
17 Views
1 replies
0 likes
Plan: PremiumCountry: USADevice: Pixel 3xl I do not want to use Smart Shuffle, at all, ever. For the past few months it has been screwing up my Liked Songs and it is extremely annoying. When I turn off shuffle because I am in a block of songs I want ...
Plan: Premium Country: USA Device: Pixel 3xl I do not want to use Smart Shuffle, at all, ever. For the past few months it has been screwing up my Liked Songs and it is extremely annoying. ...
Visitor
149564 Views
168 replies
839 likes
I choose a song and it plays a different song
I choose a song and it plays a different song
Newbie
920 Views
2 replies
0 likes
Plan:Individual (Legacy) Country:India Device:Nothing Phone 3A Operating System:Android 16 My Question or Issue:The Sound Capsule isn't available/visible for me. I am not sure if its replaced completely with Listening stats. I already reinstalled the...
Plan: Individual (Legacy) Country: India Device: Nothing Phone 3A Operating System: Android 16 My Question or Issue: The Sound Capsule isn't available/visible...
Visitor
187 Views
2 replies
0 likes
Vehicle/System: Polestar 2, Android Automotive OS, built-in Spotify app. Not the Spotify Android phone app, and not cast or streamed from a phone. App version: 5.3.0.29173Polestar software version 5.0.10. Issue description:A small graphical artifact,...
Vehicle/System: Polestar 2, Android Automotive OS, built-in Spotify app. Not the Spotify Android phone app, and not cast or streamed from a phone. App version: 5.3.0.29173 Polestar software...
Regular
706 Views
7 replies
1 likes
PlanPremiumCountryCanadaDeviceSamsung Galaxy S22Operating SystemAndroid 14 (One UI 6.0) My Question or IssueThis issue started happening about a month ago, after an update. Whenever Spotify is connected to my car's bluetooth, everytime I open the app...
Plan Premium Country Canada Device Samsung Galaxy S22 Operating System Android 14 (One UI 6.0) My Question or Issue This issue started happening about a month ago, after an update. ...
Visitor
12973 Views
25 replies
5 likes
PlanPremiumCountryChinaDeviceXiaomi 17Operating SystemHyperOS 4 (Android 17)My Question or IssueThe new widgets are not showing up in the system. There is only an old 4*1 widget, and even that old 4*1 widget doesn't work. I checked my friend's OPPO p...
Plan Premium Country China Device Xiaomi 17 Operating System HyperOS 4 (Android 17) My Question or Issue The new widgets are not showing up in the system. There is only an old 4*1 widget, an...
Moderator
27 Views
2 replies
0 likes
PlanPremiumCountryUnited StatesDeviceSamsungOperating SystemAndroid My Question or IssueI am having a major issue with the new Mix feature that just rolled out to my device in beta. For context, I am trying to make a transition from about 1 minute in...
Plan Premium Country United States Device Samsung Operating System Android My Question or Issue I am having a major issue with the new Mix feature that just rolled out to my device i...
Visitor
18179 Views
27 replies
17 likes
PlanPremium DeviceAndroid Smart TVOperating SystemAndroid 14 (TV) My Question or IssueAfter the latest Updates, the Spotify app for Android TV is storing really big amounts of data (in 1+ GB range) on the rather small internal TV storage medium causi...
Plan Premium Device Android Smart TV Operating System Android 14 (TV) My Question or Issue After the latest Updates, the Spotify app for Android TV is storing really big amount...
Moderator
53 Views
3 replies
0 likes
PlanPremiumCountryTurkeyDeviceSamsung Galaxy A71Operating SystemAndroid 10 My Question or IssueSteps to reproduce the issue: 1. Open Spotify2. "Spotify is trying to play..." notification appears immediately.3. Head back to Android's home screen.4. Th...
Plan Premium Country Turkey Device Samsung Galaxy A71 Operating System Android 10 My Question or Issue Steps to reproduce the issue: 1. Open Spotify 2. "Spotify is trying t...
Roadie
101422 Views
55 replies
3 likes
Environment- VW Golf MK7 (2016)- AUTOABC wireless Android Auto adapter- Firmware: KHD-AD-ZLT-2026.06.01-v5.0 Devices tested Galaxy S24- One UI 8.5- Android Auto 17.4.663044- Spotify 9.1.76.2055- Result: FAIL Galaxy A55- Android Auto 17.3.662854- Spot...
Environment - VW Golf MK7 (2016) - AUTOABC wireless Android Auto adapter - Firmware: KHD-AD-ZLT-2026.06.01-v5.0 Devices tested Galaxy S24 - One UI 8.5 - Android Auto 17.4.663044 - Spotify 9...
Newbie
1207 Views
14 replies
3 likes
PlanFree/PremiumCountryNLDeviceSamsung S24Operating SystemAndroid My Question or IssueThe discover weekly is playing complete random song that are not within the pkaylist itself. I mean like i can see the 30 songs listed and when the first song is do...
Plan Free/Premium Country NL Device Samsung S24 Operating System Android My Question or Issue The discover weekly is playing complete random song that are not within the pkaylist its...
Moderator
34 Views
1 replies
0 likes
PlanPremiumCountrySwedenDeviceSamsung Galaxy S9+Operating SystemAndroid 10 My Question or IssueI can't browse the gaming category anymore. There's a total of four albums, five podcasts and several playlists when I navigate to the category via the sea...
Plan Premium Country Sweden Device Samsung Galaxy S9+ Operating System Android 10 My Question or Issue I can't browse the gaming category anymore. There's a total of four albums, fiv...
Moderator
1317 Views
9 replies
0 likes
I have the same issue except im on mobile, android if it matters the OS. And it varies for me from 1 song to about 50 anytime a song ends or skips
I have the same issue except im on mobile, android if it matters the OS. And it varies for me from 1 song to about 50 anytime a song ends or skips
Visitor
28160 Views
31 replies
0 likes
PlanPremiumCountryFinlandDeviceSamsung Galaxy A54 5G, also confirmed on Samsung Galaxy Z Flip 7Operating SystemAndroid 16Spotify Version9.1.76.2055, player version 2 My Question or IssueI just got new headphones and they support Bluetooth LE Audio. H...
Plan Premium Country Finland Device Samsung Galaxy A54 5G, also confirmed on Samsung Galaxy Z Flip 7 Operating System Android 16 Spotify Version 9.1.76.2055, player version 2 M...
Moderator
61 Views
3 replies
0 likes
PlanPremiumCountryUSDevicegalaxy note 20 ultra 5gOperating SystemAndroid 13 My Question or IssueHow to keep SD card as primary storage persistent
Plan Premium Country US Device galaxy note 20 ultra 5g Operating System Android 13 My Question or Issue How to keep SD card as primary storage persistent
Casual Listener
1632 Views
5 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssuePremiumpixel 7pro(also media controls on pixel watch)androidCanada I have a playlist that I l...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Premium...
Moderator
25 Views
1 replies
0 likes
PlanPremiumCountryUSDevicePixel 8Operating SystemAndroid version 16 My Question or IssueThe DJ buttons autoplay isn't working in the mobile app it still works on the watch it works in the media player pull down menu from my phone's UI it just doesn't...
Plan Premium Country US Device Pixel 8 Operating System Android version 16 My Question or Issue The DJ buttons autoplay isn't working in the mobile app it still works on the watch it...
Moderator
27 Views
1 replies
0 likes
PlanPremiumCountryGermanyDeviceSamsung Galaxy A55 5GOperating SystemAndroid 16 My issueFor the past 2 days the green checkmarks, that are supposed to indicate that tracks are already saved in playlists of my own, have stopped appearing in all user ge...
Plan Premium Country Germany Device Samsung Galaxy A55 5G Operating System Android 16 My issue For the past 2 days the green checkmarks, that are supposed to indicate that tracks are...
Newbie
668 Views
6 replies
1 likes
