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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

374708 Views

541 replies

34 likes

Account
Free
  • 374708 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7487 Views

0 replies

7 likes

  • 7487 Views
  • 0 replies
  • 7 likes

Superuser Contribution Choose between Google Cast and Spotify Connect

Plan Premium Country Poland Device Pixel 7 Pro / Samsung S22 Operating System Android 16 My Question or Issue I've been using spotify to stream to my NAD C338 via spotify connect for couple of years now. Recently it stopped working - only google cast...

Casual Listener

Plan Premium Country Poland Device Pixel 7 Pro / Samsung S22 Operating System Android 16   My Question or Issue I've been using spotify to stream to my NAD C338 via spotify c...

MusicIsMyGirlfriend

Music Fan

11874 Views

149 replies

33 likes

Android
google cast
receiver
spotify connect
  • 11874 Views
  • 149 replies
  • 33 likes

Superuser Contribution can't change quality settings

Can't change audio streaming quality over cellular, says data saving in Android is on while it's clearly not. However I can change video quality which I don't even care about, restarted the app multiple times, even by force stopping the app. Feels li...

Newbie

Can't change audio streaming quality over cellular, says data saving in Android is on while it's clearly not. However I can change video quality which I don't even care about, restarted the app multi...

Eni

Moderator

518 Views

5 replies

0 likes

  • 518 Views
  • 5 replies
  • 0 likes

Superuser Contribution Can't connect with my Android Wear OS Mont Blanc Summit 2+ watch

PlanFree/PremiumCountry DeviceMont Blanc Summit 2+Operating SystemAndroid Wear OS My Question or IssueHi there,I can't connect to Spotify with my watch since beginning of August. I tried to reinitialize the watch but it still doesn't work. Either I g...

Regular

Plan Free/Premium Country   Device Mont Blanc Summit 2+ Operating System Android Wear OS   My Question or Issue Hi there, I can't connect to Spotify with my watch since beginning...

GorillaGod

Casual Listener

1896 Views

22 replies

4 likes

  • 1896 Views
  • 22 replies
  • 4 likes

Superuser Contribution Can't choose a media quality option even data saver is off

I think there's a bug with the media quality selector. I noticed this issue about 2 months ago. I haven't had data saver turned on the whole time, and yet when I try to change cellular streaming quality I can't change it. When I do try I get a warnin...

Casual Listener

I think there's a bug with the media quality selector. I noticed this issue about 2 months ago. I haven't had data saver turned on the whole time, and yet when I try to change cellular streaming qual...

pfb201

Regular

973 Views

7 replies

1 likes

  • 973 Views
  • 7 replies
  • 1 likes

Superuser Contribution Android app crashes when desktop app plays from folders

PlanPremiumCountryUSADeviceSamsung s21Operating Systemandroid 13 My Question or IssueI often play playlist folders with shuffle on the desktop app. I am aware that the android app does not support playing from folders, so I always make sure that I ch...

Newbie

Plan Premium Country USA Device Samsung s21 Operating System android 13   My Question or Issue I often play playlist folders with shuffle on the desktop app. I am aware that the androi...

OscarDC

Moderator

35 Views

1 replies

0 likes

  • 35 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Starts playing the second i open

My Question or Issuerecently I had to replace my phone due to some component issues, ever since I got my replacement and redownloaded all apps, whenever I open Spotify, it instantly starts playing the song I was last listening to.I usually use 2-3 mu...

Regular

My Question or Issue recently I had to replace my phone due to some component issues, ever since I got my replacement and redownloaded all apps, whenever I open Spotify, it instantly starts playing ...

Oplyw

Visitor

39968 Views

75 replies

3 likes

  • 39968 Views
  • 75 replies
  • 3 likes

Solved!!Superuser Contribution All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Plan Free Device Xiaomi Lite 12  Operating System Xiaomi HyperOS  My Question or Issue I logged into my account and saw that I can't play a single song and absolutely all playlists a...

Itsfisy

Newbie

374708 Views

541 replies

34 likes

Account
Free
  • 374708 Views
  • 541 replies
  • 34 likes

Superuser Contribution Spotify Android App Chromecast Not Working

I recently switched to a Samsung Galaxy Note 8 running Android 9 with One U.I. 1.0 and have encountered an issue with Spotify not detecting any Chromecast devices, such as my Google Home Hub or Google TV. However, it does detect non-chromecast device...

Newbie

I recently switched to a Samsung Galaxy Note 8 running Android 9 with One U.I. 1.0 and have encountered an issue with Spotify not detecting any Chromecast devices, such as my Google Home Hub or Googl...

Yordan

Moderator

10887 Views

17 replies

4 likes

  • 10887 Views
  • 17 replies
  • 4 likes

Superuser Contribution BluOS connected but not playing

PlanPremiumCountryUKDevicePlaying from macOS or Android to BluOS streaming Roksan Attessa AmpOperating SystemmacOS 15.6Android 15 My Question or IssueI have a new streaming amp. It works perfectly via BluOS for Apple music and Qobuz. However, I canno...

Visitor

Plan Premium Country UK Device Playing from macOS or Android to BluOS streaming Roksan Attessa Amp Operating System macOS 15.6 Android 15   My Question or Issue I have a new streami...

Ivelina

Moderator

107 Views

4 replies

0 likes

  • 107 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution Disable autoplay on Android auto

Hi all,How on earth can I disable autostart whilst using Android Auto. Once it connects to Bluetooth it consistently won't turn off. I can imagine it's very distracting and certainly makes driving more hazodous. Thanks

Casual Listener

Hi all, How on earth can I disable autostart whilst using Android Auto. Once it connects to Bluetooth it consistently won't turn off. I can imagine it's very distracting and certainly makes driving ...

gmilovanovic

Newbie

80451 Views

29 replies

5 likes

  • 80451 Views
  • 29 replies
  • 5 likes

Superuser Contribution Spotify disappears from android media controls when not playing

PlanPremiumCountryUSADeviceSamsung S24 UltraOperating SystemAndroid 14, One UI 6.1 My Question or IssueWhen I use Spotify or other media players, they appear in the Android Media Controls Notification Bar as expected. When I pause music from most oth...

Regular

Plan Premium Country USA Device Samsung S24 Ultra Operating System Android 14, One UI 6.1   My Question or Issue When I use Spotify or other media players, they appear in the Android M...

Salman7236

Regular

4148 Views

13 replies

2 likes

  • 4148 Views
  • 13 replies
  • 2 likes

Solved!!Superuser Contribution Let me permanently disable Smart Shuffle

Plan: PremiumCountry: USADevice: Pixel 3xl I do not want to use Smart Shuffle, at all, ever. For the past few months it has been screwing up my Liked Songs and it is extremely annoying. When I turn off shuffle because I am in a block of songs I want ...

Newbie

Plan: Premium Country: USA Device: Pixel 3xl   I do not want to use Smart Shuffle, at all, ever. For the past few months it has been screwing up my Liked Songs and it is extremely annoying. ...

Nige111

Music Fan

136161 Views

158 replies

839 likes

  • 136161 Views
  • 158 replies
  • 839 likes

Superuser Contribution Something Went Wrong

PlanPremiumCountryUS Device(Samsung Galaxy s10) My Question or IssueWhen I try to search for songs I get a message that says something went wrong. Have another go? With a Try Again button. I have tried restarting, uninstalling, logging out, etc. Noth...

Casual Listener

Plan Premium Country US   Device (Samsung Galaxy s10)   My Question or Issue When I try to search for songs I get a message that says something went wrong.  Have another go?&n...

12150541838

Casual Listener

1560 Views

11 replies

5 likes

  • 1560 Views
  • 11 replies
  • 5 likes

Solved!!Superuser Contribution Something went wrong error message

My Question or IssueSpotify works smoothly on my PC and the web page on the web. Unfortunately the app won't open on my phone, I'll click the app and it just backs out giving me a message saying "Something went wrong, Spotify closed because this app ...

Newbie

My Question or Issue Spotify works smoothly on my PC and the web page on the web. Unfortunately the app won't open on my phone, I'll click the app and it just backs out giving me a message saying "S...

12150541838

Casual Listener

32006 Views

27 replies

1 likes

"Bug"
andriod
App doesn’t work
  • 32006 Views
  • 27 replies
  • 1 likes

Solved!!Superuser Contribution Gapless/Seamless Playback doesn't work

PlanPremiumCountryThe NetherlandsDeviceSamsung Galaxy S20FEOperating SystemAndroid 11 My Question or IssueThe gapless playback function doesn't work on Android. On desktop, you can set the crossfade to 0 seconds, so that way you dont have an awkward ...

Regular

  Plan Premium Country The Netherlands Device Samsung Galaxy S20FE Operating System Android 11   My Question or Issue The gapless playback function doesn't work on Android. On de...

Reversii

Newbie

30424 Views

37 replies

3 likes

  • 30424 Views
  • 37 replies
  • 3 likes

Superuser Contribution Stuttering on Chromecast device

PlanPremiumCountryHungaryDeviceChromecast HDOperating SystemAndroid My Question or IssueAbout a month ago my spotify application started to stutter randomly on my Chromecast device, I'm convinced that problem is only with the application, my internet...

Casual Listener

Plan Premium Country Hungary Device Chromecast HD Operating System Android   My Question or Issue About a month ago my spotify application started to stutter randomly on my Chromecast ...

baratella2

Casual Listener

1964 Views

12 replies

0 likes

  • 1964 Views
  • 12 replies
  • 0 likes

Superuser Contribution Spotify Not connecting to android TV

PlanFree/PremiumCountryBahrain DeviceSamsung S24+Sony TV X900HOperating SystemAndroid 16 My Question or IssueMy issue is that all of a sudden My Spotify App won't connect me to My Sony TV, when ever I click devices on the app and select my TV it just...

Newbie

Plan Free/Premium Country Bahrain   Device Samsung S24+ Sony TV X900H Operating System Android 16   My Question or Issue My issue is that all of a sudden My Spotify App won't co...

Vasil

Moderator

107 Views

1 replies

0 likes

  • 107 Views
  • 1 replies
  • 0 likes

Superuser Contribution New Layout for Adding Songs to Playlist interferes with system controls

PlanPremiumCountryUSADeviceSamsung Galaxy S24Operating SystemAndroid My Question or IssueIs there a way to either revert the layout back to how it used to be (with the "Done" button), or increase the grabbable target area to swipe down the list? Swip...

Newbie

Plan Premium Country USA Device Samsung Galaxy S24 Operating System Android   My Question or Issue Is there a way to either revert the layout back to how it used to be (with the "Done"...

daviIotti

Newbie

616 Views

7 replies

4 likes

  • 616 Views
  • 7 replies
  • 4 likes

Superuser Contribution Explicit Content Permission Keeps Turning Off

PlanPremium DuoCountryUnited StatesDevicePixel Pro 10Operating SystemAndroid 16My Question or Issue:My permission to play explicit content keeps turning off, causing my own playlists (including ones I've downloaded), to have greyed out songs. This on...

Casual Listener

Plan Premium Duo Country United States Device Pixel Pro 10 Operating System Android 16 My Question or Issue: My permission to play explicit content keeps turning off, causing my own playlist...

Novy

Moderator

102 Views

1 replies

0 likes

  • 102 Views
  • 1 replies
  • 0 likes

Superuser Contribution Don't switch to playing on phone when I connect a Bluetooth device

I play Spotify across many devices: On my computer while I work, on my daughter's speaker during bedtime, etc...Whenever I connect a bluetooth device to my phone, Spotify switches to playing on my phone. How can I stop Spotify on my phone from taking...

Regular

I play Spotify across many devices: On my computer while I work, on my daughter's speaker during bedtime, etc... Whenever I connect a bluetooth device to my phone, Spotify switches to playing on my ...

jeroen_xxx

Music Fan

7596 Views

20 replies

12 likes

  • 7596 Views
  • 20 replies
  • 12 likes