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We're seeing reports from users who are not seeing the Smart Shuffle option in their playlists.
We're seeing reports from users who are not seeing the Smart Shuffle option in their playlists.
Newbie
24805 Views
43 comments
19 likes
We received reports from users who are unable to create Blends, or accept invitations for Blends. The error messages "Something went wrong while loading the playlist" and "505 bad getaway" appear.
We received reports from users who are unable to create Blends, or accept invitations for Blends. The error messages "Something went wrong while loading the playlist" and "505 bad getaway"...
Moderator
7274 Views
25 comments
19 likes
Hey, we're seeing reports that users are unable to subscribe to Spotify.
Hey, we're seeing reports that users are unable to subscribe to Spotify.
Newbie
14364 Views
9 comments
19 likes
We’re receiving reports that Shared Playlists are not showing up in the Spotify Kids app. The issue is affecting multiple devices.
We’re receiving reports that Shared Playlists are not showing up in the Spotify Kids app. The issue is affecting multiple devices.
Visitor
14381 Views
60 comments
18 likes
PlanFreeCountryUnited StatesDeviceiPhone XOperating SystemiOS 13.6.1, Google Maps 5.50.2, Spotify 8.5.70.950 My Question or IssueI have Google Maps and Spotify connected, to listen to podcasts while driving. While navigating, Spotify controls appear ...
Plan Free Country United States Device iPhone X Operating System iOS 13.6.1, Google Maps 5.50.2, Spotify 8.5.70.950 My Question or Issue I have Google Maps and Spotify connected...
Music Fan
51284 Views
28 comments
15 likes
We're seeing reports that users are unable to watch podcast videos when using the Web Player https://open.spotify.com/ - episodes can be played as audio-only.
We're seeing reports that users are unable to watch podcast videos when using the Web Player https://open.spotify.com/ - episodes can be played as audio-only.
Newbie
20431 Views
59 comments
14 likes
Hey folks! We're aware of an issue with logging in on the Web Player which may also affect other related services. Payments might be affected as well.This is currently being looked into!
Hey folks! We're aware of an issue with logging in on the Web Player which may also affect other related services. Payments might be affected as well. This is currently being looked into! &nbs...
Newbie
5348 Views
5 comments
14 likes
Hi folks, We’ve received some reports from users on iOS devices indicating that the equalizer isn’t working. There seems to be no sound difference even when adjusting the Equalizer on mobile, but it works on different devices (e.g. desktop).
Hi folks, We’ve received some reports from users on iOS devices indicating that the equalizer isn’t working. There seems to be no sound difference even when adjusting the Equalizer on mobi...
Moderator
3452 Views
11 comments
12 likes
Hey folks, We're getting some reports that the web player is down and shows a "Something went wrong" error. This is being looked into.
Hey folks, We're getting some reports that the web player is down and shows a "Something went wrong" error. This is being looked into.
Moderator
5183 Views
9 comments
10 likes
Hey folks! You may notice an error message when redeeming your gift cards: This is being looked into and we'll keep you posted In the meantime, make sure you've gone over everything that is listed here.Cheers!
Hey folks! You may notice an error message when redeeming your gift cards: This is being looked into and we'll keep you posted 🙂 In the meantime, make sure you'v...
Newbie
6369 Views
14 comments
10 likes
Hey folks, We received some reports mentioning that the position on the playlists resets when navigating away from the app. This is currently Under investigation by internal teams.
Hey folks, We received some reports mentioning that the position on the playlists resets when navigating away from the app. This is currently Under investigation by internal teams.
Visitor
28934 Views
143 comments
10 likes
We’re seeing reports from users that the Mix button isn’t working with their playlists. For some of them, it’s only happening with certain playlists, while for others, it’s affecting all of them.
We’re seeing reports from users that the Mix button isn’t working with their playlists. For some of them, it’s only happening with certain playlists, while for others, it’s affecting all of them.
Moderator
10031 Views
8 comments
9 likes
We've received reports that playback stops on its own around 3-3.5 minutes into a song. This is happening on Android and iOS, both when playing directly on the devices or via Connect.
We've received reports that playback stops on its own around 3-3.5 minutes into a song. This is happening on Android and iOS, both when playing directly on the devices or via Connect.
Moderator
1771 Views
31 comments
8 likes
We've received reports that iPad users are unable to get past the Spotify logo when launching the app.
We've received reports that iPad users are unable to get past the Spotify logo when launching the app.
Moderator
6691 Views
66 comments
8 likes
We've received reports from users unable to play songs from artists' popular songs list on the artist page when using the desktop app. The Web Player is unaffected.
We've received reports from users unable to play songs from artists' popular songs list on the artist page when using the desktop app. The Web Player is unaffected.
Moderator
5375 Views
13 comments
8 likes
We're getting reports that explicit songs are greyed out and unplayable in the PS Quick Menu. Users are able to play the tracks from the Spotify app without any issues.
We're getting reports that explicit songs are greyed out and unplayable in the PS Quick Menu. Users are able to play the tracks from the Spotify app without any issues.
Moderator
2402 Views
9 comments
7 likes
Hey folks! Some of you may be experiencing the app volume decreasing when you enable the Equalizer. This is on our radar and it's being looked into.
Hey folks! Some of you may be experiencing the app volume decreasing when you enable the Equalizer. This is on our radar and it's being looked into.
Newbie
3241 Views
26 comments
7 likes
We're seeing reports that Creators are having issues signing in to http://creators.spotify.com/. Some might experience troubles with the login button and notice they're being looped back to the same page.
We're seeing reports that Creators are having issues signing in to http://creators.spotify.com/. Some might experience troubles with the login button and notice they're being looped ...
Moderator
4603 Views
2 comments
7 likes
Hey folks! We've been receiving reports that the Search function stops responding when Connect is in use. Tapping on a song search result doesn't do anything and the Now Playing view stops responding. This is being looked into.
Hey folks! We've been receiving reports that the Search function stops responding when Connect is in use. Tapping on a song search result doesn't do anything and the Now Playing view stops resp...
Casual Listener
14361 Views
87 comments
6 likes
We've been getting reports that some users are unable to access the Playlist in a bottle 2023 they made to be unlocked in 2024.This is currently being looked into.
We've been getting reports that some users are unable to access the Playlist in a bottle 2023 they made to be unlocked in 2024. This is currently being looked into.
Newbie
10164 Views
43 comments
5 likes
