Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Get help with Podcasts, Web Player, Sonos, Playlists, Tracks and more!
Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...
I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...
Visitor
23826 Views
9 replies
2 likes
I have a premium account with spiritual, that I started t with a Facebook account, but I have a PS4 that I want to be able to log in to, and login through Facebook is not an option. I have tried multiple times to send the e-mail for setting a device ...
I have a premium account with spiritual, that I started t with a Facebook account, but I have a PS4 that I want to be able to log in to, and login through Facebook is not an option. I have tried mult...
Spotify Star
261 Views
1 replies
0 likes
Hiya, I've got a playlist missing from the PS4 version of Spotify. I have access to the playlists I've subscribed to, but not my personal playlist. Ideas?
Hiya, I've got a playlist missing from the PS4 version of Spotify. I have access to the playlists I've subscribed to, but not my personal playlist. Ideas?
600 Views
0 replies
0 likes
Hi, i want to ask if the musics here in spotify are all legal and i can hear them with no problems of doing something like copyright because in youtube there are a lot of uploaders that illegally upload musics that they don't buy so is this legal?
Hi, i want to ask if the musics here in spotify are all legal and i can hear them with no problems of doing something like copyright because in youtube there are a lot of uploaders that illegally upl...
Not applicable
13447 Views
1 replies
0 likes
I cant seem to find one of my playlists that i have on my other devices. I deleted one playlist so it would have room but that didnt work either. Anyone know what i can do?
I cant seem to find one of my playlists that i have on my other devices. I deleted one playlist so it would have room but that didnt work either. Anyone know what i can do?
502 Views
0 replies
0 likes
When entering playlist recovery panel HERE I'm getting a message saying that an error occurred during the recovery of my playlist (actually i never started that process, because no playlist is showing up)... any help?
When entering playlist recovery panel HERE I'm getting a message saying that an error occurred during the recovery of my playlist (actually i never started that process, because no playlist...
364 Views
0 replies
0 likes
Hi, just wonder, when you play GTA V and you want to listen to spotify, is there any way to make the music get more quite automatically when playing missions, or when you want to hear a conversation like before heists? Or du you have to pause it?
Hi, just wonder, when you play GTA V and you want to listen to spotify, is there any way to make the music get more quite automatically when playing missions, or when you want to hear a conversation ...
297 Views
0 replies
0 likes
Hi community, i´m happy about the new app for my PS3. Two wishes to make it perfect for me: * the possibility to bundle playlists like at the desktop app* the possibility to integrate my local files That´s all. Thank you...Spoiler (Highlight to read)
Hi community, i´m happy about the new app for my PS3. Two wishes to make it perfect for me: * the possibility to bundle playlists like at the desktop app * the possibility...
613 Views
0 replies
6 likes
It's 11pm Friday, and Spotify picked "Music for Early Saturday Morning". I've confirmed that the Date/Time and Timezone are correct for my PS4 system.
It's 11pm Friday, and Spotify picked "Music for Early Saturday Morning". I've confirmed that the Date/Time and Timezone are correct for my PS4 system.
359 Views
0 replies
0 likes
Hello, there is an specific album which I'd like to listen (The Boys by Girls' Generation) that is available on other countries (such as Chile or Argentina) but not in Uruguay, but the artist is available. I'd like to know why and if there is a way t...
Hello, there is an specific album which I'd like to listen (The Boys by Girls' Generation) that is available on other countries (such as Chile or Argentina) but not in Uruguay, but the artist is avai...
Community Legend
808 Views
1 replies
0 likes
Hi a have a premium account but when I try to access in my phone I write my username and password then it freezes
Hi a have a premium account but when I try to access in my phone I write my username and password then it freezes
204 Views
0 replies
0 likes
I have a private premium account and a Spotify buisness account that I use at work. I'm trying to make my private playlists visible for my buisness account but nothing happens. The only playlist that I can see is a really old one and the setting on i...
I have a private premium account and a Spotify buisness account that I use at work. I'm trying to make my private playlists visible for my buisness account but nothing happens. The only playlist that...
429 Views
0 replies
0 likes
Hi The samsung TV app doesn't seem to work at all? I keeo getting "An Error has ocurred. Error ID 2" Why? ThanksM
Hi The samsung TV app doesn't seem to work at all? I keeo getting "An Error has ocurred. Error ID 2" Why? Thanks M
345 Views
0 replies
0 likes
So I have somewhat of a unique problem I'm trying to solve. I have a Spotify playlist that I'd like to make available offline so that I can play it in my car while I'm driving. Currently, the playlist has 2,648 songs and is 197hr 27min long, but it's...
So I have somewhat of a unique problem I'm trying to solve. I have a Spotify playlist that I'd like to make available offline so that I can play it in my car while I'm driving. Current...
448 Views
0 replies
0 likes
Hello, For a while now my notifications have been acting up. I use the free version of spotify on my laptop, it is updated. The issue I am having is that when I click the little bell icon to view my notifications it just shows the little circle of lo...
Hello, For a while now my notifications have been acting up. I use the free version of spotify on my laptop, it is updated. The issue I am having is that when I click the little bell i...
Regular
817 Views
7 replies
0 likes
I am following my friend on spotify, and he is following me.My friend is able to see who I am following, who is following me and my recent activity. However, when I look on his account, I am not able to see any of this information (platform irrelevan...
I am following my friend on spotify, and he is following me. My friend is able to see who I am following, who is following me and my recent activity. However, when I look on his account, I ...
401 Views
0 replies
0 likes
I have logged in ps4 but i can't play anything. Any solution?
I have logged in ps4 but i can't play anything. Any solution?
Casual Listener
757 Views
3 replies
0 likes
Hi, I have now a "family" account, but I have only manage to add one family member. On the "handle your family" screen it is only me and the possibility to "remove" the second memever (no invite) . The instructions however says that I can have up to ...
Hi, I have now a "family" account, but I have only manage to add one family member. On the "handle your family" screen it is only me and the possibility to "remove" the second memever (no invite) . T...
Casual Listener
365 Views
1 replies
0 likes
I believe I've found a bug in the Spotify Radio algorithms. I made a station for the band "The Constellations", and it keeps playing songs by the band "Constellations." The two bands are extremely dissimilar, style wise, so I assume that "Constellati...
I believe I've found a bug in the Spotify Radio algorithms. I made a station for the band "The Constellations", and it keeps playing songs by the band "Constellations." The two bands are ...
211 Views
0 replies
0 likes
Hello So my ps4 spotify player is erratic. I used my bandwidth monitor ( router is RT AC66u ) and i have found some explenation and it is NOT in the quality of the stream : When the app works and i start a track : The bandwidth meter shoots up brievl...
Hello So my ps4 spotify player is erratic. I used my bandwidth monitor ( router is RT AC66u ) and i have found some explenation and it is NOT in the quality of the stream : &...
Regular
997 Views
2 replies
0 likes
Hey, i just downloaded the spotify app for ps4 it's showing all of my playlists, however when I click to play songs in my windows playlist it won't play.Anyone having the same problem?
Hey, i just downloaded the spotify app for ps4 it's showing all of my playlists, however when I click to play songs in my windows playlist it won't play. Anyone having the same problem?
Casual Listener
528 Views
2 replies
0 likes
