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Premium Family

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Forum Posts

Solved!! Can't Use 2 Devices Simultaneously??

Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...

  • Casual Listener
  • JillianWilkie
  • Regular
  • 150528 Views
  • 32 replies
  • 9 likes
  • 150528 Views
  • 32 replies
  • 9 likes

Superuser Contribution Premium Family an France Country problems and Paypal

PlanPremium FamilyCountryFranceDevice(iPhone 6, Operating System(iOS 13.7, Windows 10) My Question or IssueFollowing a problem with my credit card I had to select Lithuania, now I have chosen Paypal and I want to change the country but I cannot retur...

  • Casual Listener
  • Plan Premium Family Country France Device (iPhone 6, 😎 Operating System (iOS 13.7, Windows 10)   My Question or Issue Following a problem with my credit card I had to select L...
  • Ver
  • Spotify Legend
  • 708 Views
  • 5 replies
  • 0 likes
  • Premium for Family
  • 708 Views
  • 5 replies
  • 0 likes

Superuser Contribution Manage Family plan

PlanPremiumCountrySpain My Question or IssueI would like to unsuscribe my acount from Family Plan, but i'm the managing account. I don't find how to do that and change de manager account to another person of the family plan. I can invite and cancel o...

  • Casual Listener
  •   Plan Premium Country Spain   My Question or Issue I would like to unsuscribe  my acount from Family Plan, but i'm the managing account. I don't find how to do that and c...
  • Ver
  • Spotify Legend
  • 994 Views
  • 3 replies
  • 1 likes
  • Account
  • 994 Views
  • 3 replies
  • 1 likes

Superuser Contribution Link de invitación familiar no carga

La página donde se ingresan los datos para agregar y aceptar ser miembro de una cuenta familiar no carga queda en Loading... desde el lunes tengo este problema y aún nada que lo solucionan!......... Ayuda por favor...

  • Casual Listener
  • La página donde se ingresan los datos para agregar y aceptar ser miembro de una cuenta familiar no carga queda en Loading... desde el lunes tengo este problema y aún nada que lo solucionan!......... ...
  • Mihail
  • Spotify Legend
  • 992 Views
  • 3 replies
  • 0 likes
  • 992 Views
  • 3 replies
  • 0 likes

Superuser Contribution Why Spotify Family can't play on Echo Speakers.

I switched From Amazon Music Unlimited to Spotify Family because it is superior in many ways. What I did not realize was that Spotify would render my eight Echo speakers useless, except by the main account. I wish I did my research before the switch,...

  • Casual Listener
  • I switched From Amazon Music Unlimited to Spotify Family because it is superior in many ways.  What I did not realize was that Spotify would render my eight Echo speakers useless, except by t...
  • WaMo
  • Casual Listener
  • 389 Views
  • 2 replies
  • 0 likes
  • Premium for Family
  • 389 Views
  • 2 replies
  • 0 likes

Superuser Contribution Family: Explicit Filter does NOT Filter Podcast ADULT CONTENT

We just set up a PC for my 14yo son.What do I see in the history when Spotify came up?Reddit adult stories Partha Pratim DasPhone **HUMPING** and Erotica Shayla AspasiaOthers. So much for the EXPLICIT FILTER. We're switching to Apple Music. I see tha...

  • Newbie
  • ...uch for the EXPLICIT FILTER.   We're switching to Apple Music. I see that their family filter is actually supposed to work.   What an epic failure.   Plan Premium Country CA
  • Ver
  • Spotify Legend
  • 547 Views
  • 1 replies
  • 2 likes
  • Premium for Family
  • 547 Views
  • 1 replies
  • 2 likes

Superuser Contribution freeze loading screen at family screen

PlanFamily PremiumCountryThailandDeviceiPad Pro2018Operating SystemWindows 10My Question or IssueHi have I little problem to reach family page at first I miss press delete my Spotify app in iPad and then I loading app again so I get out of premium an...

  • Newbie
  • Plan Family Premium Country Thailand Device iPad Pro2018 Operating System Windows 10 My Question or Issue Hi have I little problem to reach family page at first I miss press delete my S...
  • Eni
  • Moderator
  • 535 Views
  • 1 replies
  • 0 likes
  • Premium for Family
  • 535 Views
  • 1 replies
  • 0 likes

Superuser Contribution Aussetzer Spotify Connect-Alexa/Premium Account Dropout Spotify Connect-Alexa/Premium Account

Hallo Zusammen,ich habe ein Problem, welches mich wahnsinnig macht.Mein Android Handy ist mit Alexa über Spotify Connect verbunden.Ich höre Hörspiele, diese Alben bestehen ja aus mehreren kleinen Tracks.Nun passiert folgendes.....Zwischen den Tracks ...

  • Newbie
  • Hallo Zusammen, ich habe ein Problem, welches mich wahnsinnig macht. Mein Android Handy ist mit Alexa über Spotify Connect verbunden. Ich höre Hörspiele, diese Alben bestehen ja aus mehreren klein...
  • Eni
  • Moderator
  • 1314 Views
  • 1 replies
  • 0 likes
  • Premium for Family
  • 1314 Views
  • 1 replies
  • 0 likes

Superuser Contribution Wife cant join family plan

My wife (who lives with me) can not join our family plan (for which i am the plan manager) I sent her the invite. when she clicks on it, it says her address can not be verified and she needs to wait 12 months to try again, I verified our address is c...

  • Visitor
  • My wife (who lives with me) can not join our family plan (for which i am the plan manager)   I sent her the invite.  when she clicks on it, it says her address can not be verified and s...
  • Novy
  • Moderator
  • 549 Views
  • 1 replies
  • 0 likes
  • Premium for Family
  • 549 Views
  • 1 replies
  • 0 likes

Playing a song on another account

My wife and I were using one account and therefore able to control the music from both of our phones and were able to control the Google home playing on our phones. Will that be possible with a family plan?

  • Visitor
  • My wife and I were using one account and therefore able to control the music from both of our phones and were able to control the Google home playing on our phones. Will that be possible with a family...
  • Billy-J
  • Spotify Star
  • 506 Views
  • 1 replies
  • 0 likes
  • 506 Views
  • 1 replies
  • 0 likes

spotify family pack with friends

my friends and i are like broke and we tried banding together to buy it but after further research we've run into a roadblock, we dont live together. how can we do this? can they just stop by and login to join? will spotify find me? will i go to jail...

  • Visitor
  • my friends and i are like broke and we tried banding together to buy it but after further research we've run into a roadblock, we dont live together. how can we do this? can they just stop by and log...
  • Maxim
  • Spotify Star
  • 1214 Views
  • 1 replies
  • 0 likes
  • Premium for Family
  • 1214 Views
  • 1 replies
  • 0 likes

Knowing when a family account leaves?

Hello!Because of corona, my cousin, who lived with me, had to move away from home to give care to his elderly parents. I am the payer of the family plan, and he hadn´t paid for up to a year (which is alright, we have a good relationship). Today I dem...

  • Casual Listener
  • Hello! Because of corona, my cousin, who lived with me, had to move away from home to give care to his elderly parents. I am the payer of the family plan, and he hadn´t paid for up to a year (w...
  • Maxim
  • Spotify Star
  • 495 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 495 Views
  • 1 replies
  • 0 likes

Superuser Contribution There was a problem. Please try again

PlanFamily PremiumCountryMalaysiaDevice(Oppo) Operating System(Android Oreo) My Question or IssueHello! Im trying to add a member into my family plan. He just created a Spotify Account so he never joined any family member before. It says there was an...

  • Newbie
  •   Plan Family Premium Country Malaysia Device (Oppo)   Operating System (Android Oreo)   My Question or Issue Hello! Im trying to add a member into my family plan. H...
  • Ivan
  • Spotify Legend
  • 1394 Views
  • 1 replies
  • 0 likes
  • Premium for Family
  • 1394 Views
  • 1 replies
  • 0 likes

Superuser Contribution Adding user to Family Account: Existing User/User Not Found Loop

Plan Premium Family Country Australia Device Surface Pro 3 & Samsung Galaxy S9 Operating System Windows 10 & Android 10 My Question or Issue I am adding a user to an existing Family subscription. When adding the email address, the site tells me that ...

  • Casual Listener
  • Plan Premium Family Country Australia Device Surface Pro 3 & Samsung Galaxy S9 Operating System Windows 10 & Android 10   My Question or Issue I am adding a user to a...
  • Alex
  • Spotify Legend
  • 516 Views
  • 1 replies
  • 0 likes
  • Premium for Family
  • 516 Views
  • 1 replies
  • 0 likes

Superuser Contribution familiy members cannot see alexa devices?

I am the administrator of the premium family account. There are 2 alexa devices (2 echo dot 3) and 2 google home device (2 Nest mini) in my household. I can see and use all 4 devices with my spotify account.Now comes the strange things: All other mem...

  • Casual Listener
  • I am the administrator of the premium family account. There are 2 alexa devices (2 echo dot 3) and 2 google home device (2 Nest mini) in my household. I can see and use all 4 devices with my s...
  • jaffa374
  • Casual Listener
  • 3443 Views
  • 7 replies
  • 0 likes
  • Premium for Family
  • 3443 Views
  • 7 replies
  • 0 likes

[Android] family plan

if i am on a family plan can the other members of the plan see the music i listen to?

  • Visitor
  • if i am on a family plan can the other members of the plan see the music i listen to?
  • Billy-J
  • Spotify Star
  • 347 Views
  • 1 replies
  • 0 likes
  • 347 Views
  • 1 replies
  • 0 likes

Can’t pay for premium because of different country

Spotify, I’m with the American army and stationed in Germany. I got married to a non American. We don’t use German banks. We only is USAA. Because Spotify recognizes my wife in Germany I can’t add her to my account because because our bank cards are ...

  • Visitor
  • Spotify, I’m with the American army and stationed in Germany. I got married to a non American. We don’t use German banks. We only is USAA. Because Spotify recognizes my wife in Germany I can’t add he...
  • Maxim
  • Spotify Star
  • 440 Views
  • 1 replies
  • 0 likes
  • 440 Views
  • 1 replies
  • 0 likes

Superuser Contribution Returned home from a different country

PremiumThe Netherlands DeviceiPhone XR iOS 14.3 and macOS Catalina My Question or Issue I was living in the Netherlands as a student and paying for my own Spotify account, but have now returned home and live with my parents in South Africa. My mom ha...

  • Visitor
  • ...ccount, but have now returned home and live with my parents in South Africa. My mom has set up a family Spotify account, but the link won't allow me to join.   I get this message,    "Y...
  • Mihail
  • Spotify Legend
  • 667 Views
  • 1 replies
  • 0 likes
  • Premium for Family
  • 667 Views
  • 1 replies
  • 0 likes

Premium for Family: Change Manager

Plan: PremiumCountry: USADevice: desktop, apple, Samsung, Andriod, MacbookOperating System: (iOS 10, Android Oreo, Windows 10,etc.)My Question or IssueMy son set up our family account but did so using his email address. I am the owner of the account ...

  • Newbie
  • ...ur family account but did so using his email address.  I am the owner of the account and want to change the ownership to me.  How can I do this without disrupting my family's playlists, f...
  • OneByBoo
  • Roadie
  • 621 Views
  • 1 replies
  • 0 likes
  • Premium for Family
  • 621 Views
  • 1 replies
  • 0 likes

[iOS][Connect] Daughter was not verified on account

My daughter that lives with me was kicked off of my premium Spotify account, How could this happen? She lives with us.

  • Visitor
  • My daughter that lives with me was kicked off of my premium Spotify account, How could this happen?  She lives with us.
  • Bittencourt
  • Spotify Star
  • 400 Views
  • 1 replies
  • 0 likes
  • Connect
    iOS
  • 400 Views
  • 1 replies
  • 0 likes

Download Playlist with kids app

How can I download a playlist completely with the kids app. Do I really have to download track by track?

  • Regular
  • How can I download a playlist completely with the kids app. Do I really have to download track by track?  
  • Bittencourt
  • Spotify Star
  • 4996 Views
  • 5 replies
  • 1 likes
  • Premium for Family
  • 4996 Views
  • 5 replies
  • 1 likes