Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Just quickly...
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
The mail with request of spotify to verify the home adress was on spam
and now a family member is blocked for 12 months. How can I reactivate
the account?
Hello,I recently upgraded to Premium so I could share Spotify with my
mom. But if I'm listening to mine, she can't listen to hers, and vice
versa. She was at work listening to her playlist, and I was at home
searching songs, but I could HEAR what SHE...
If I change my Individual account to a Family Premium and want to add my
family members, who already have an on-going Individual Premium account,
do they have to wait until the month is up and then cancel their
subscription and then add them to the F...
If I change my Individual account to a Family Premium and want to add my family members, who already have an on-going Individual Premium account, do they have to wait until the month is up and then c...
We are currently 4. I want to invite my brother but I am not allowed to.
I followed the guide which talks about an invite link on the account
management page under "Premium Family" section. But I don't have it
We are currently 4. I want to invite my brother but I am not allowed to. I followed the guide which talks about an invite link on the account management page under "Premium Family" section. But I d...
No puedo vincula a mi familia a mi cuenta me dice que la direccion es
incorrecta y es la misma que registre, ya estoy desesperado si no
funciona hoy cancelar mii compra URGENTEMENTE
No puedo vincula a mi familia a mi cuenta me dice que la direccion es incorrecta y es la misma que registre, ya estoy desesperado si no funciona hoy cancelar mii compra URGENTEMENTE
When I wasn't paying Premium everything worked perfectly, now when I'm
paying, it's not working. Spotify deleted my Liked songs, and few more
playlist's that I saved. Also, my biggest problem is that I can't play
90% of the songs that I want to play....
I have had a premium family plan for a while and because of a fraud
issue my bank issued me a new card to my account. When I go into Spotify
to change my card I click on the green update button but it’s like it’s
totally starting over a new account. ...
I have had a premium family plan for a while and because of a fraud issue my bank issued me a new card to my account. When I go into Spotify to change my card I click on the green update button but i...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro
late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My
Question or IssueI have an expired premium account that I have used for
a decade. I would like to switch to my...
...ave an expired premium account that I have used for a decade. I would like to switch to my family's plan without losing my music. How do I join? Also, I meet all qualifications and live with my family. I...
Plan Premium FamillyCountry France Device AllOperating System All My
Question or IssueWhen a monthly subscription (Family Premium) is
rejected (card expired etc.), all the family subscription details are
lost (members) even when you solve the issue (...
Plan Premium Familly Country France Device All Operating System All My Question or Issue When a monthly subscription (Family Premium) is rejected (card expired etc.), all t...
I can't find the family mix on my spotify. I'm the plan manager but even
on the manage family plan page there is no indication that it should
exist, all it shows is 'add member'
I can't find the family mix on my spotify. I'm the plan manager but even on the manage family plan page there is no indication that it should exist, all it shows is 'add member'
I received an email stating someone added themselves to my family plan.
I did not add them or send a link for them to add themselves. How did
they add themselves?
I received an email stating someone added themselves to my family plan. I did not add them or send a link for them to add themselves. How did they add themselves?
Hello,my son from Luxembourg has been paid to this brother a premium duo
for him and me living on belgium on the same house...but i can't join
the duo account living on the same house then me... application said, i
don't live on the same contry to hi...
Hello, my son from Luxembourg has been paid to this brother a premium duo for him and me living on belgium on the same house... but i can't join the duo account living on the same house then me.....