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Solved!! Can't Use 2 Devices Simultaneously??

Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...

  • Casual Listener
  • JillianWilkie
  • Regular
  • 102703 Views
  • 32 replies
  • 6 likes
  • 102703 Views
  • 32 replies
  • 6 likes

Solved!!Superuser Contribution Verrechnung ueber Salt

Ich habe urspruenglich ueber meinen Mobilfunkanbieter Salt Spotify abonniert. Ich moechte einem Family-Abo beitreten und habe auch schon das Salt Abo gekuendigt, allerdings funktioniert der Beitritt zum Family-Abo immer noch nicht.Muss ich extra ein ...

  • Newbie
  • Ich habe urspruenglich ueber meinen Mobilfunkanbieter Salt Spotify abonniert. Ich moechte einem Family-Abo beitreten und habe auch schon das Salt Abo gekuendigt, allerdings funktioniert der B...
  • neXtneo
  • Casual Listener
  • 1386 Views
  • 8 replies
  • 0 likes
  • family
  • 1386 Views
  • 8 replies
  • 0 likes

Superuser Contribution Changement d'abonnement

PlanFree/PremiumCountryFrance Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHiFist I have subscribed a premium individual subscription 12 months and I have paid 11...

  • Visitor
  • ...ssue Hi Fist I have subscribed a premium individual  subscription 12 months and I  have paid 119.88 €. It was a mistake and I have changed this subscription for a premium family at 14.99&n...
  • Mario
  • Spotify Legend
  • 360 Views
  • 1 replies
  • 0 likes
  • Premium for Family
  • 360 Views
  • 1 replies
  • 0 likes

Premium Family Members

In the UK, in the same house with my wife and son and trying to add them to the family account. All of Apple devices. Checked the location settings on the master account and entering the same info when promoted on their devices. Keeps telling me that...

  • Newbie
  • In the UK, in the same house with my wife and son and trying to add them to the family account. All of Apple devices. Checked the location settings on the master account and entering the same info w...
  • OneByBoo
  • Community Legend
  • 350 Views
  • 1 replies
  • 0 likes
  • Premium for Family
  • 350 Views
  • 1 replies
  • 0 likes

Solved!! Why can't I (personally) have more than 1 account on my family plan

Hi I upgraded to the family plan to include those people I live with. However, I was also hoping to have 2 accounts myself within this family plan. One that will have my general music on and one that will have music I use more in work on. I tried sen...

  • Visitor
  • Hi    I upgraded to the family plan to include those people I live with. However, I was also hoping to have 2 accounts myself within this family plan. One that will have my general m...
  • Maxim
  • Spotify Star
  • 474 Views
  • 1 replies
  • 0 likes
  • Premium for Family
  • 474 Views
  • 1 replies
  • 0 likes

divorced family premium

PlanPremium (I want to upgrade to family premium)CountryUnited States My Question or IssueHi, my parents are divorced and live at two different addresses, they also both have equal custody of my sister and I. Which means i’m living at both of their h...

  • Visitor
  • Plan Premium (I want to upgrade to family premium) Country United States   My Question or Issue Hi, my parents are divorced and live at two different addresses, they also both have equal c...
  • OneByBoo
  • Community Legend
  • 492 Views
  • 1 replies
  • 0 likes
  • Premium for Family
  • 492 Views
  • 1 replies
  • 0 likes

Superuser Contribution Family Premium Country Settings

PlanPremium Family CountryIrelandDeviceAndroid/ PC/ AllOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issuetrying to keep this short- have contacted spotify cares a number of times and have effectively got nowherein short- ( n...

  • Visitor
  • Plan Premium Family  Country Ireland Device Android/ PC/ All Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue trying to keep this short- have c...
  • Peter
  • Spotify Legend
  • 604 Views
  • 1 replies
  • 0 likes
  • Premium for Family
  • 604 Views
  • 1 replies
  • 0 likes

Superuser Contribution Family Premium - Single Account - Home Kit

My QuestionI currently have a premium account and am considering upgrading to family premium. The goal is to have my kids listen to music on their google/alexa devices in their own rooms.My question is, do I need unique accounts for each instance, or...

  • Music Fan
  • My Question I currently have a premium account and am considering  upgrading to family premium. The goal is to have my kids listen to music on their google/alexa devices in their own rooms....
  • Seeeda024
  • Casual Listener
  • 784 Views
  • 5 replies
  • 1 likes
  • Premium for Family
  • 784 Views
  • 5 replies
  • 1 likes

Superuser Contribution Premium Family 3-months trial

PlanFree/PremiumCountryNetherlands Device(OnePlus)Operating System(Android) My Question or IssueI had paid for the free trial for the Premium Family.But it is not working:1) my account is still under Free Account, not Premium Family.2) when I tried t...

  • Newbie
  • Plan Free/Premium Country Netherlands   Device (OnePlus) Operating System (Android)   My Question or Issue I had paid for the free trial for the Premium Family. But it is n...
  • Petya
  • Community Legend
  • 1260 Views
  • 2 replies
  • 0 likes
  • Premium for Family
  • 1260 Views
  • 2 replies
  • 0 likes

Superuser Contribution Is there a geographic limitation for the family subscription?

I have a premium subscription that I'd like to upgrade to a Premium for Family. PlanPremiumCountryRomaniaDeviceiPhone7, iPhone5s,LGTVOperating SystemiOS 12, WebOS, Windows 10. My Question or IssueI want to setup a familly plan. I'm missing the option...

  • Casual Listener
  • I have a premium subscription that I'd like to upgrade to a Premium for Family.  Plan Premium Country Romania Device iPhone7, iPhone5s,LGTV Operating System iOS 12, WebOS, Windows 10....
  • Petya
  • Community Legend
  • 576 Views
  • 3 replies
  • 0 likes
  • Premium family
  • 576 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Premium Family without 3-months trial

I used already the 3-months trial for free the beginning of the year and then cancelled.Now want to get the Premium for Family. It shows as the only option the Premium Family with the 3 months for free, then tells me I used it up already but can get ...

  • Casual Listener
  • I used already the 3-months trial for free the beginning of the year and then cancelled. Now want to get the Premium for Family. It shows as the only option the Premium Family with the 3 months f...
  • Petya
  • Community Legend
  • 3266 Views
  • 5 replies
  • 2 likes
  • Premium for Family
  • 3266 Views
  • 5 replies
  • 2 likes

Solved!!Superuser Contribution Account not connected to premium family

PlanPremiumCountryNLDeviceAll: macbook, iphone, windowsOperating SystemAllMy Question or IssueIf I log in on any device, it doesn't recognize my family premium membership anymore incl playlists etc. Both accounts use the same gmail address, but it re...

  • Visitor
  • Plan Premium Country NL Device All: macbook, iphone, windows Operating System All My Question or Issue If I log in on any device, it doesn't recognize my family premium membership a...
  • Mario
  • Spotify Legend
  • 3456 Views
  • 5 replies
  • 0 likes
  • Account
    Premium
  • 3456 Views
  • 5 replies
  • 0 likes

Invite link doesn't work

PlanFreeCountryAustriaDevicePC (also different browsers), Smarthone My Question or IssueI got a Premium Family invite. The plan is registered to an Austrian address. After clicking the invite link I enter the correct address manually, however it says...

  • Casual Listener
  • Plan Free Country Austria Device PC (also different browsers), Smarthone   My Question or Issue I got a Premium Family invite. The plan is registered to an Austrian address. After c...
  • Billy-J
  • Spotify Star
  • 1267 Views
  • 5 replies
  • 0 likes
  • Premium for Family
  • 1267 Views
  • 5 replies
  • 0 likes

Superuser Contribution Premium familiar con un hijo estudiando en otra ciudad

Hola, quiero contratar el plan familiar y aunque mi domicilio es el mismo que el de toda mi familia actualmente estoy estudiando en la universidad en otra ciudad, por lo que la mayoría del tiempo no está en el domicilio familiar. ¿Es posible aun así ...

  • Visitor
  • Hola, quiero contratar el plan familiar y aunque mi domicilio es el mismo que el de toda mi familia actualmente estoy estudiando en la universidad en otra ciudad, por lo que la mayoría del tiempo no ...
  • Petya
  • Community Legend
  • 429 Views
  • 2 replies
  • 0 likes
  • Premium for Family
  • 429 Views
  • 2 replies
  • 0 likes

Trouble with my house number

PlanFamilyCountryGermanyDeviceDesktop/FirefoxOperating SystemWin 10 64-bit My Question or Issue When I enter my address (it has an irregular house number, 12 1/2), the Desktop website ignores the odd bit (the 1/2) and therefore saves my address incor...

  • Casual Listener
  • Plan Family Country Germany Device Desktop/Firefox Operating System Win 10 64-bit   My Question or Issue   When I enter my address (it has an irregular house number, 12 1/2), t...
  • Billy-J
  • Spotify Star
  • 497 Views
  • 1 replies
  • 0 likes
  • Premium for Family
  • 497 Views
  • 1 replies
  • 0 likes

Solved!! New code for Family Plan needed

PlanFamily PremiumCountryUKDeviceSamsung Galaxy 9Operating SystemAndroid Oreo My Question or IssueHi, just joined family plan & trying to get members added. I sent a link to my daughter & when we clicked it I mistakenly entered my details. I now get ...

  • Casual Listener
  • Plan Family Premium Country UK Device Samsung Galaxy 9 Operating System Android Oreo   My Question or Issue Hi, just joined family plan & trying to get members added.  I...
  • Emilia_8
  • Spotify Star
  • 571 Views
  • 7 replies
  • 0 likes
  • Premium for Family
  • 571 Views
  • 7 replies
  • 0 likes

Superuser Contribution How can I play different music on different alexa devices at the same time with premium

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Peter
  • Spotify Legend
  • 975 Views
  • 1 replies
  • 0 likes
  • Premium for Family
  • 975 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlists for family members and assistants

HelloPlan: Spotify for Family, 3 month trial (member account shows "Premium Family")Location: CanadaDevice: Google Assistant Question/Issue:The assistant does not recognize my family member's playlists. He has created a playlist called "Favorites", a...

  • Visitor
  • Hello Plan: Spotify for Family, 3 month trial (member account shows "Premium Family") Location: Canada Device: Google Assistant   Question/Issue: The assistant does not recognize my family...
  • Peter
  • Spotify Legend
  • 249 Views
  • 1 replies
  • 0 likes
  • Premium for Family
  • 249 Views
  • 1 replies
  • 0 likes

Superuser Contribution Alexa + Family

CanadaMac OSX + Echo Alexa- I have Spotify on my Mac.- My Son have Spotify on his iPhone and sync with Echo-Alexa.When he ask to Alexa to play a song, it stop my music on my Mac then play it's song!If I modify the device, my song stop after 30sec the...

  • Visitor
  • Canada Mac OSX + Echo Alexa - I have Spotify on my Mac. - My Son have Spotify on his iPhone and sync with Echo-Alexa. When he ask to Alexa to play a song, it stop my music on my Mac then play i...
  • Peter
  • Spotify Legend
  • 354 Views
  • 3 replies
  • 0 likes
  • Premium for Family
  • 354 Views
  • 3 replies
  • 0 likes

Superuser Contribution Buying Family Plan for Family in US w/ Canadian Credit Card

Hi there. I live in Canada and would like to get my family living in the US the Spotify Family plan for Christmas. When I signed up, it wouldn't allow me to get a family plan with US as the country and a Canadian credit card , so I signed up with Can...

  • Visitor
  • Hi there. I live in Canada and would like to get my family living in the US the Spotify Family plan for Christmas. When I signed up, it wouldn't allow me to get a family plan with US as the country a...
  • laurabryson
  • Visitor
  • 1500 Views
  • 6 replies
  • 0 likes
  • Premium for Family
  • 1500 Views
  • 6 replies
  • 0 likes

Superuser Contribution Can't add family member

PlanSpotify Premium Family CountryIL DevicePC + Android Operating SystemNA My Question or IssueTrying to add a family member to my premium family account.I've put the exact same address for my account as well as my kid's phone (after accepting the in...

  • Regular
  • Plan Spotify Premium Family   Country IL   Device PC + Android   Operating System NA   My Question or Issue Trying to add a family member to my premium family a...
  • Peter
  • Spotify Legend
  • 1286 Views
  • 3 replies
  • 0 likes
  • Premium for Family
  • 1286 Views
  • 3 replies
  • 0 likes