Pixel 3 XL
My Question or Issue
I have been trying to subscribe to Spotify premium, and everytime I enter my debit card for payment details, I always get an error "Payment failed". However, I contacted my card issuer and they have not received any transaction request from spotify and my debit card works everywhere that I have tried, except Spotify..
Solved! Go to Solution.
I'm searching for another solutions with Mods, but if you want, you can contact the Customer Support team. Just go on there and answer the questions that best explain your issue and then tap "I still need help". Fill the form and then you'll need to wait for a reply on your inbox. Someone will answer you within 24-48 hours. If you get an automated reply email telling you to check the help section or the community, you need to reply to it, even if it's from a no-reply address.
You can also tweet to @SpotifyCares on Twitter or message Spotify Cares on Facebook.
If you have any other further questions or need more help, let me know! I'd love to help!