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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
73008 Views
19 replies
98 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
136221 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
77437 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
262582 Views
157 replies
13 likes
"Oops, seems your card or payment provider is having a bad day. Don't worry, no money has been charged. Try again or use another payment method." I have now tried two functional cards to pay for Spotify Premium and both have resulted with this messag...
"Oops, seems your card or payment provider is having a bad day. Don't worry, no money has been charged. Try again or use another payment method." I have now tried two functional cards to pay...
Newbie
236 Views
1 replies
0 likes
When I try to purchase spotify premium it says wrong password or that my card have expired or there isn't money on my card. I have changed password, still same result. I have money on my card, it's working, still same result.I tried with another card...
When I try to purchase spotify premium it says wrong password or that my card have expired or there isn't money on my card. I have changed password, still same result. I have money on my card,...
Spotify
399 Views
3 replies
0 likes
First of all, I want to be on Spotify premium. I remember that I am subscribed to Spotify premium service. However my daughter accidentally deleted the app on my iPhone so I had to install again. When i played it, I was on free service after the new ...
First of all, I want to be on Spotify premium. I remember that I am subscribed to Spotify premium service. However my daughter accidentally deleted the app on my iPhone so I had to install again. Whe...
Spotify
322 Views
2 replies
0 likes
I recently subscribed with a free trial and have noticed I do not have enough money to pay for it. I followed instructions from other forums and nothing has worked! When I checked under subscriptions there was no cancel option. The only option is to ...
I recently subscribed with a free trial and have noticed I do not have enough money to pay for it. I followed instructions from other forums and nothing has worked! When I checked under subscriptions...
Casual Listener
522 Views
2 replies
0 likes
Eu assinei o universitário e estou aguardando a aprovação dos documentos pra verificar a conta.Mas a compra foi lançada duas vezes no meu cartão. Anexei foto do App do cartao. Como faço pra cancelar uma das compras já que só assinei 1 conta?
Eu assinei o universitário e estou aguardando a aprovação dos documentos pra verificar a conta. Mas a compra foi lançada duas vezes no meu cartão. Anexei foto do App do cartao. Como faço pra cancela...
Spotify Star
212 Views
1 replies
0 likes
I used to have a student discount and now pay the regular price for premium. My payments won't go through because the card I used has expired. I tried changing my card details, but whenever I try to update my payment options it brings me back to the ...
I used to have a student discount and now pay the regular price for premium. My payments won't go through because the card I used has expired. I tried changing my card details, but whenever I t...
Roadie
283 Views
1 replies
0 likes
Bought premium just now but in phone and in pc it keeps saying buy premium .
Bought premium just now but in phone and in pc it keeps saying buy premium .
Roadie
225 Views
1 replies
0 likes
Hello, this may sound dumb but I might have subscribed 3 times for the student premium subscription.The first time I didn't get any confirmation email so I launched another one thinking it wouldn't allow me to (since I already did it the first time),...
Hello, this may sound dumb but I might have subscribed 3 times for the student premium subscription. The first time I didn't get any confirmation email so I launched another one thinking it wou...
Roadie
305 Views
1 replies
0 likes
hola! Recien adquiri una sucripcion el dia 28 de octubre como cuenta universitaria, en la app, me aparecio una ventana diciendo que había un error, que lo intentara más tarde, aun asi, genero un cargo a mi cuenta y no tengo la cuenta premium aún ¿pod...
hola! Recien adquiri una sucripcion el dia 28 de octubre como cuenta universitaria, en la app, me aparecio una ventana diciendo que había un error, que lo intentara más tarde, aun asi, genero un carg...
Roadie
237 Views
1 replies
0 likes
Hi,when trying to update my payment information with a new card after my old card expired, I kepting getting a oop try again error. But I was still got charged different 4 times and it still hasn't renewed my supcription for this month. Help please.
Hi, when trying to update my payment information with a new card after my old card expired, I kepting getting a oop try again error. But I was still got charged different 4 times and it still hasn't...
Roadie
308 Views
1 replies
0 likes
Night, I'm trying to add my dad as one of the 6 users available for the premium family plan, which I've been paying for almost a year. He resides with me, but when I try to accept the invitation, an error #3 asking me to try again appears. What can I...
Night, I'm trying to add my dad as one of the 6 users available for the premium family plan, which I've been paying for almost a year. He resides with me, but when I try to accept the invita...
Roadie
228 Views
1 replies
0 likes
cambie el plastico de mi tarjeta de credito y no me permite actualizar la nueva tarjeta. Aparece un mensaje de error y no me permite guardar la informacion.
cambie el plastico de mi tarjeta de credito y no me permite actualizar la nueva tarjeta. Aparece un mensaje de error y no me permite guardar la informacion.
Roadie
252 Views
1 replies
0 likes
I was charged on my account even though i turned off premium. I spoke with live chat, which is impossible to get back to because you have horrible customer service, and was told i would get a refund. This was a month ago and still no refund. I want m...
I was charged on my account even though i turned off premium. I spoke with live chat, which is impossible to get back to because you have horrible customer service, and was told i would get a refund....
Roadie
301 Views
1 replies
0 likes
Hello, I am being charged monthly for a premium account that I don't have anymore. It's a student account and I am no longer a student and have deactivated the Facebook account that was attached to it. I would love to be able to speak with someone ab...
Hello, I am being charged monthly for a premium account that I don't have anymore. It's a student account and I am no longer a student and have deactivated the Facebook account that was attached to i...
Roadie
251 Views
1 replies
0 likes
I already have Spotify Premium for myself but want to upgrade to the family plan. Do I have to cancel my original subscription to get the Family plan?
I already have Spotify Premium for myself but want to upgrade to the family plan. Do I have to cancel my original subscription to get the Family plan?
Roadie
225 Views
1 replies
0 likes
Hi!A few days ago I paid for a year's subscription with Premium, but my account doesn't respond, so my account is still the free version with commercials and stuff. I have tried logging off and on again, but it doesn't help. My account/username is ni...
Hi! A few days ago I paid for a year's subscription with Premium, but my account doesn't respond, so my account is still the free version with commercials and stuff. I have tried logging off and on ...
Roadie
245 Views
1 replies
0 likes
i have spotify premium (family one) and all of a sudden my subscription said it was free? it has been paid and now it’s free and i keep getting ads. what happened?
i have spotify premium (family one) and all of a sudden my subscription said it was free? it has been paid and now it’s free and i keep getting ads. what happened?
Roadie
242 Views
1 replies
0 likes
Hi, I recently upgraded to a family plan on Spotify and it took my payment 10 days earlier than it should have. And I can't do this because I have no money at the moment. Any help because half of support's sites come back with a 404 error.Dan.
Hi, I recently upgraded to a family plan on Spotify and it took my payment 10 days earlier than it should have. And I can't do this because I have no money at the moment. Any help because half of sup...
233 Views
0 replies
0 likes
Ücretsiz 30 günlük deneme sürümüne geçtiğim gün benden yurdışı pos satışı diye ücret tahsis edildi. Hiç bir şekilde ücret alınmayacağı sôylenen bu sürümde ben neden ödeme yaptım, şikayette bulunacağım.
Ücretsiz 30 günlük deneme sürümüne geçtiğim gün benden yurdışı pos satışı diye ücret tahsis edildi. Hiç bir şekilde ücret alınmayacağı sôylenen bu sürümde ben neden ödeme yaptım, şikayette bulunacağı...
189 Views
0 replies
0 likes
I'm working to get up and running here in Virginia for a governmental body. We can't legally pay sales tax. Also, with the changes in advertising, is this still the case? Also, is there a rep you can contact for help requesting additional information...
I'm working to get up and running here in Virginia for a governmental body. We can't legally pay sales tax. Also, with the changes in advertising, is this still the case? Also, is ther...
Casual Listener
972 Views
2 replies
0 likes
