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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
75040 Views
20 replies
99 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
140132 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
80426 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
269501 Views
159 replies
13 likes
Hice el pago de julio y me siguen cobrando el mismo mes, no entiendo que me están cobrando PlanFree/PremiumCountryColombia Device(Huawei nova 9)Operating System(Android 13) My Question or Issue
Hice el pago de julio y me siguen cobrando el mismo mes, no entiendo que me están cobrando Plan Free/Premium Country Colombia Device (Huawei nova 9) Operating System (Android 13)...
Moderator
287 Views
1 replies
0 likes
I won 4 months of free Premium from Just Eat, added my bank details. Now I don't have Premium on my account so I cannot cancel it. Meanwhile, I see that I have a subscription on my bank account so in 4 months Spotify will start get money for Premium ...
I won 4 months of free Premium from Just Eat, added my bank details. Now I don't have Premium on my account so I cannot cancel it. Meanwhile, I see that I have a subscription on my bank account so in...
Spotify Star
1962 Views
1 replies
0 likes
I need to call
I need to call
Spotify Star
488 Views
1 replies
0 likes
Cuando intento entrar al plan premium como invitado no lo logro ya que aparece que no estoy, pero cuando entro desde un dispositivo android si puedo
Cuando intento entrar al plan premium como invitado no lo logro ya que aparece que no estoy, pero cuando entro desde un dispositivo android si puedo
Spotify Star
516 Views
1 replies
0 likes
Hey Spotify, stop charging my credit card. I eliminated it from my Spotify account a month ago because I don't want to pay for Spotify anymore. Still, I got a message from my bank today saying you tried to charge for your services. What the **bleep**...
Hey Spotify, stop charging my credit card. I eliminated it from my Spotify account a month ago because I don't want to pay for Spotify anymore. Still, I got a message from my bank today saying you tr...
Spotify Star
427 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhen I open my Spotify on my Samsung s 24 it keeps telling me account issues I have premium. ...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue When I ...
Moderator
823 Views
1 replies
0 likes
Plan DuoFree/PremiumCountry Canada Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI (jocast57) upgraded to Duo to add my wife (**bleep** and she accepted the invite...
Plan Duo Free/Premium Country Canada Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Iss...
Spotify Star
526 Views
1 replies
0 likes
My name is Timothy J. Mojica and I started the subscription using my father's personal checking account without his permission. Can you please assist me in cancelling the subscription?
My name is Timothy J. Mojica and I started the subscription using my father's personal checking account without his permission. Can you please assist me in cancelling the subscription?
Spotify Star
416 Views
1 replies
0 likes
Premium mini is not working , please check and advise
Premium mini is not working , please check and advise
Spotify Star
346 Views
1 replies
0 likes
PlanPremium individualCountryUSA My Question or IssueI cannot get my account to upgrade to a family premium account. I was sent to the app, where I tried to upgrade from my phone, but it said that my google account wasn't the one I was paying with, w...
Plan Premium individual Country USA My Question or Issue I cannot get my account to upgrade to a family premium account. I was sent to the app, where I tried to upgrade from my p...
Spotify Star
364 Views
1 replies
0 likes
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Moderator
326 Views
1 replies
0 likes
I am subscribing to Premium Individual, which is supposed to give me access to audiobooks, but when I search for them under Search -> Browse all, they don't appear as a category. What can I do?
I am subscribing to Premium Individual, which is supposed to give me access to audiobooks, but when I search for them under Search -> Browse all, they don't appear as a category. What can I do?
Spotify Star
428 Views
1 replies
0 likes
So I did a kind thing for a friend, (no longer friends) and I let them use a spotify premium free deal. I didn't realize that my paypal account was tied to it, and today I got charged for premium. Is there any way I can get my money back? I can link ...
So I did a kind thing for a friend, (no longer friends) and I let them use a spotify premium free deal. I didn't realize that my paypal account was tied to it, and today I got charged for premium. Is...
Spotify Star
333 Views
1 replies
0 likes
Ik heb een proefperiode van 3 maanden lang met de code van H&M maar ik kan dat niet gebruiken omdat ik niet kan betalen mat een maestro kaart.
Ik heb een proefperiode van 3 maanden lang met de code van H&M maar ik kan dat niet gebruiken omdat ik niet kan betalen mat een maestro kaart.
Spotify Star
436 Views
1 replies
0 likes
Plan: Premium StudentCountry: United States Device: iPhone 11 Pro MaxOperating System: iOS My Question or Issue: I'm a transfer college student and I've been using my previous college's email address for my premium student plan up until now. I am try...
Plan: Premium Student Country: United States Device: iPhone 11 Pro Max Operating System: iOS My Question or Issue: I'm a transfer college student and I've been using my previous c...
Moderator
454 Views
3 replies
0 likes
Realice pago el 4 de julio pero sigo con comerciales, no se hizo efectivo el pago
Realice pago el 4 de julio pero sigo con comerciales, no se hizo efectivo el pago
Spotify Star
316 Views
2 replies
0 likes
If I down grade from Premium Family to basic premium , will I lose my library and downloaded songs ?
If I down grade from Premium Family to basic premium , will I lose my library and downloaded songs ?
Spotify Star
953 Views
2 replies
1 likes
I bought the Spotify premium account and added my two daughters to it so they can use the Mighty3 MP3 player at camp w/o internet. They were both working when they left to go to camp, but my one daughters stopped and she got a message saying "the tri...
I bought the Spotify premium account and added my two daughters to it so they can use the Mighty3 MP3 player at camp w/o internet. They were both working when they left to go to camp, but my o...
Spotify Star
400 Views
1 replies
0 likes
pague mi plan en la moneda equivocada yo soy de Costa Rica y me quivoque y pague en la modeda de Mexico quiero saber si me pueden ayudar
pague mi plan en la moneda equivocada yo soy de Costa Rica y me quivoque y pague en la modeda de Mexico quiero saber si me pueden ayudar
Spotify Star
280 Views
1 replies
0 likes
I was debited for premium individual and Spotify is still saying that there’s an issue on my payment. I have log out and logged by in, still the same.
I was debited for premium individual and Spotify is still saying that there’s an issue on my payment. I have log out and logged by in, still the same.
Spotify Star
274 Views
1 replies
0 likes
