Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 74551 Views
- 49 replies
- 3 likes
- 74551 Views
- 49 replies
- 3 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Moderator
- 9644 Views
- 23 replies
- 2 likes
- 9644 Views
- 23 replies
- 2 likes
Superuser Contribution I can't pay for Spotify duo with a credit card.
PlanFree/PremiumCountrySouth AfricaDeviceHuawei Y7 2019, Lenovo ThinkBook 15-IILOperating SystemAndroid 8.1, Windows 10 My Question or IssueI can't pay for Spotify duo with a credit card. I'm not a Vodacom user and it only allows me to pay with mobil...
- Plan Free/Premium Country South Africa Device Huawei Y7 2019, Lenovo ThinkBook 15-IIL Operating System Android 8.1, Windows 10 My Question or Issue I can't pay for Spotif...
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- Spotify Legend
- 312 Views
- 1 replies
- 0 likes
- 312 Views
- 1 replies
- 0 likes
Superuser Contribution Cannot reactivate Premium + Headspace
PlanFree (previously Premium+Headspace)CountryNetherlands My Question or IssueHi! Unfortunately I forgot to pay the direct debit for my Spotify + Headspace subscription. When I was downgraded to free I went to the website to re-activate the promotion...
- Plan Free (previously Premium+Headspace) Country Netherlands My Question or Issue Hi! Unfortunately I forgot to pay the direct debit for my Spotify + Headspace subscripti...
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- Spotify Legend
- 507 Views
- 3 replies
- 0 likes
- 507 Views
- 3 replies
- 0 likes
Solved!! Country not showing
When i made my spotify account, i was in england but now im back in "seychelles" my country and it doesnt show seychelles as an option when it ask for your country
- When i made my spotify account, i was in england but now im back in "seychelles" my country and it doesnt show seychelles as an option when it ask for your country
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- Spotify Star
- 268 Views
- 2 replies
- 0 likes
- 268 Views
- 2 replies
- 0 likes
Superuser Contribution I am in kenya and I cant log in !
Hi everybody,I have been in nairobi since January, I have spotify premium, spotify worked until two days ago and now I cant even log in anymore.Please help! I need my music!!
- Hi everybody, I have been in nairobi since January, I have spotify premium, spotify worked until two days ago and now I cant even log in anymore. Please help! I need my music!!
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- Spotify Star
- 1149 Views
- 3 replies
- 0 likes
- 1149 Views
- 3 replies
- 0 likes
Solved!! Payment from Jamaica
PlanFree/PremiumCountry jamaica Device Samsung Galaxy s7 edge (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi i would like to know how i can pay for premium from jamaic...
- Plan Free/Premium Country jamaica Device Samsung Galaxy s7 edge (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) ...
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- Spotify Star
- 808 Views
- 2 replies
- 0 likes
- 808 Views
- 2 replies
- 0 likes
Solved!! spotify in georgia (country)
I had spotify on my previous phone. Now I want to install it on my new phone and I can't. I'm currently living in Georgia (country) Is it imposssnbile to install it? even using my polish phone number?
- I had spotify on my previous phone. Now I want to install it on my new phone and I can't. I'm currently living in Georgia (country) Is it imposssnbile to install it? even using my polish phone number?
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- Spotify Star
- 1632 Views
- 1 replies
- 1 likes
- 1632 Views
- 1 replies
- 1 likes
Superuser Contribution Spotify Premium Duo Payment Problem
PlanFree/PremiumCountryGreeceDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Huawei Y7 Prime 2020Operating System(iOS 10, Android Oreo, Windows 10,etc.)Android 8.0.0 My Question or IssueI received a notification regarding my premium payment....
- Plan Free/Premium Country Greece Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Huawei Y7 Prime 2020 Operating System (iOS 10, Android Oreo, Windows 10,etc.) Android 8.0.0 ...
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- Spotify Legend
- 508 Views
- 2 replies
- 0 likes
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Premium
- 508 Views
- 2 replies
- 0 likes
Superuser Contribution force to subsribe to duo premium ?
Hello,i recently changed my visa card, so this yesterday i had a message on spotify app, i clicked on and I enter visa information. spotify auto change my subscription from premium to duo premium, why? if i need to change my subscription i can do it ...
- Hello, i recently changed my visa card, so this yesterday i had a message on spotify app, i clicked on and I enter visa information. spotify auto change my subscription from premium to duo pr...
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- Spotify Legend
- 273 Views
- 1 replies
- 0 likes
- 273 Views
- 1 replies
- 0 likes
Superuser Contribution Why is Spotify Premium NOT available in the Dutch Caribbean?
Good morning,I have the free version of Spotify on my desktop and on my android device. Everything connected and works great. Love the service!! Ok... I want to upgrade. I live on Curacao, approximately 40 miles north of Venezuela, between Bonaire & ...
- Good morning, I have the free version of Spotify on my desktop and on my android device. Everything connected and works great. Love the service!! Ok... I want to upgrade. ...
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- Spotify Star
- 792 Views
- 2 replies
- 0 likes
- 792 Views
- 2 replies
- 0 likes
Solved!!Superuser Contribution Spotify in Armenia (cis)
CountryArmenia My Question or IssueSpotify now open in Russia and cis Armenia = cis but I cant use spotify, how can i solve this problem?
- Country Armenia My Question or Issue Spotify now open in Russia and cis Armenia = cis but I cant use spotify, how can i solve this problem?
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- Spotify Star
- 4435 Views
- 7 replies
- 1 likes
- 4435 Views
- 7 replies
- 1 likes
Solved!! Enable Spotify for Armenia
Country: Armenia Device(iPhone 11 Pro Max)Operating System(iOS 13.) My Question or Issue Hi dear Spotify team.I really hope this message will be shared in your slack channels, and product, marketing and monetization teams will take this into account....
- Country: Armenia Device (iPhone 11 Pro Max) Operating System (iOS 13.) My Question or Issue Hi dear Spotify team. I really hope this message will be shared in your slac...
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- Spotify Star
- 963 Views
- 2 replies
- 1 likes
- 963 Views
- 2 replies
- 1 likes
Superuser Contribution Payed for giftcard, doesn't work
Hi, so I recently purchased a 10€ giftcard with a code and I wanted to enter it but it just said that something went wrong and I either should try it later (which I did) or I should look up to the standard support. I tried to follow the solutions fro...
- Hi, so I recently purchased a 10€ giftcard with a code and I wanted to enter it but it just said that something went wrong and I either should try it later (which I did) or I should look up to...
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- Moderator
- 2645 Views
- 22 replies
- 0 likes
- 2645 Views
- 22 replies
- 0 likes
Superuser Contribution What are the requirements to grant the Spotify support for Sri Lanka?
PlanFree/PremiumSri Lanka Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWe desperately need the subscription of Spotify account in Sri Lanka and we are ready to pa...
- Plan Free/Premium Sri Lanka Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue We de...
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- Spotify Star
- 612 Views
- 4 replies
- 1 likes
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Sri Lanka Support
- 612 Views
- 4 replies
- 1 likes
[Country] Sri Lanka
Hi There! With the recent release in India, it would be great if the Subscription would be made available to Sri Lanka too. We do have Apple Music here that is approx 3USD/Month. But we prefer Spotify, and many people here are using the 10$/Month Int...
- Hi There! With the recent release in India, it would be great if the Subscription would be made available to Sri Lanka too. We do have Apple Music here that is approx 3USD/Mont...
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- Spotify Star
- 831 Views
- 2 replies
- 2 likes
- 831 Views
- 2 replies
- 2 likes
Solved!! Are offline songs still playable if I move to a country without spotify?
If I subscribed to premium in the country I'm currently in, Malaysia and then move to Pakistan, which doesn't currently 'have' spotify. Will I still be able to listen to offline songs downloaded via Spotify?EDIT: nevermind, I found some similar quest...
- If I subscribed to premium in the country I'm currently in, Malaysia and then move to Pakistan, which doesn't currently 'have' spotify. Will I still be able to listen to offline songs downloaded via ...
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- Spotify Star
- 932 Views
- 3 replies
- 0 likes
- 932 Views
- 3 replies
- 0 likes
Superuser Contribution Premium subscription in Nigeria
PlanPremiumCountryNigeriaDeviceAndroid PhoneOperating SystemAndroid My Question or IssueHi,Although I am from India but I live and work in Nigeria. This year I started a Free plan from India . I came back to Nigeria and subscribed for a Premium plan....
- Plan Premium Country Nigeria Device Android Phone Operating System Android My Question or Issue Hi, Although I am from India but I live and work in Nigeria. This yea...
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- Spotify Star
- 800 Views
- 4 replies
- 1 likes
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Subscription
- 800 Views
- 4 replies
- 1 likes
Superuser Contribution "Thank you for using Spotify" annoying ad on Premium account
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI'm getting a "Thank you for using Spotify..." ad every 20 minutes or so on our accounts. Thi...
- Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I'm get...
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- Moderator
- 414 Views
- 1 replies
- 0 likes
- 414 Views
- 1 replies
- 0 likes
Superuser Contribution [Subscription] Unable to redeem Flipkart India-Partner offer
PlanWas On Free when trying to activate 6Month Premium trial OfferCountryIndiaDeviceWindows HP PCSamsung Galaxy S20+ Operating SystemAndroid 11Windows 10 My Question or IssueHi Team,I was trying to activate Spotify 6Months premium offer from Flipkart...
- Plan Was On Free when trying to activate 6Month Premium trial Offer Country India Device Windows HP PC Samsung Galaxy S20+ Operating System Android 11 Windows 10 My Question...
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- Moderator
- 985 Views
- 1 replies
- 0 likes
- 985 Views
- 1 replies
- 0 likes
Solved!!Superuser Contribution Premium account gives me ads
2 weeks ago I am getting ads on my premium account PlanPremiumCountryBelgiumDeviceSamsung Galaxy S10+Operating SystemLatest Android version My Question or Issue2 weeks ago I began getting ads on my premium account.I already logged off and on again.I ...
- 2 weeks ago I am getting ads on my premium account Plan Premium Country Belgium Device Samsung Galaxy S10+ Operating System Latest Android version My Question or Issue 2 wee...
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- Moderator
- 71359 Views
- 20 replies
- 9 likes
- 71359 Views
- 20 replies
- 9 likes
can't subscribe
I've had spotify before but I've made a new account now with this account I want to subscribe to Premium but it won't let me. Since I've had Premium for a few month on my old account my card number has alredy been used, and I can't have the free tria...
- I've had spotify before but I've made a new account now with this account I want to subscribe to Premium but it won't let me. Since I've had Premium for a few month on my old account my card nu...
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- Spotify Star
- 450 Views
- 1 replies
- 0 likes
- 450 Views
- 1 replies
- 0 likes