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We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
131480 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
65242 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
246357 Views
151 replies
13 likes
PlanPremiumCountryCzech RepublicDevice(iPhone XS, Macbook Pro late 2016, HP Laptop)Operating System(iOS 10, Windows 10,etc.) My Question or IssueHi all, can I cancel the cancelation of my Premium subscription? Background: I had Premium through my tel...
Plan Premium Country Czech Republic Device (iPhone XS, Macbook Pro late 2016, HP Laptop) Operating System (iOS 10, Windows 10,etc.) My Question or Issue Hi all, can I cancel ...
Spotify Star
399 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10, etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10, etc.) My Question or Issue
Not applicable
454 Views
2 replies
0 likes
What about a simple and fast way to cancel a Spotify plan ? The instructions don't work...
What about a simple and fast way to cancel a Spotify plan ? The instructions don't work...
Spotify Star
744 Views
5 replies
0 likes
I registered for the 3 month trial period of Spotify Premium but I forgot the end date of my trial period, neither can I find it in my profile details on spotify.com. Where can I find the end date of my trial period for Spotify premium?
I registered for the 3 month trial period of Spotify Premium but I forgot the end date of my trial period, neither can I find it in my profile details on spotify.com. Where can I find the end date of...
Spotify Star
469 Views
1 replies
0 likes
My daughter is premium-member in Germany (city: Soest). Yesterday 02/01/2021 evening 7 pm she upgradet to Duo and sent me (free member) an invitation. I accepted the invitation and found the right adress. Anything is right at this step. But in the ne...
My daughter is premium-member in Germany (city: Soest). Yesterday 02/01/2021 evening 7 pm she upgradet to Duo and sent me (free member) an invitation. I accepted the invitation and found the right ad...
Spotify Legend
770 Views
5 replies
0 likes
Buongiorno ho creato un buono con la 18app per pagare un abbonamento annuale per spotify premium, ma al momento di riscattare il codice che mi è arrivato mi dice che il codice non è valido. Cosa posso fare?
Buongiorno ho creato un buono con la 18app per pagare un abbonamento annuale per spotify premium, ma al momento di riscattare il codice che mi è arrivato mi dice che il codice non è valido. Cosa poss...
894 Views
0 replies
0 likes
What the **bleep** spotify.... you first screen when I login says 3 months for $9.99, then when i go to pay for that it then changes to 3months for $14.99. You know that you cannot be doing that right? Very bad business practice's.
What the **bleep** spotify.... you first screen when I login says 3 months for $9.99, then when i go to pay for that it then changes to 3months for $14.99. You know that you cannot be doing that righ...
Not applicable
443 Views
2 replies
1 likes
PlanFamilyCountryBrazil My Question or IssueHow can I change my plan from Family to Duo? Will I loose my music library? Currently, only my wife and I are using the plan, that is the reason we want to change to Duo. How should I do without loosing our...
Plan Family Country Brazil My Question or Issue How can I change my plan from Family to Duo? Will I loose my music library? Currently, only my wife and I are using the pl...
Community Legend
551 Views
1 replies
0 likes
Premium DuoAustraliaSamsung A30 Account A: Spotify was upgraded on MBP to Premium Duo.Account B: Spotify Free was previously installed on Samsung A30, but rarely or never used. Account A (MBP) sent the Duo invite to Account B (Samsung) owner and they...
Premium Duo Australia Samsung A30 Account A: Spotify was upgraded on MBP to Premium Duo. Account B: Spotify Free was previously installed on Samsung A30, but rarely or never used. ...
Moderator
509 Views
1 replies
0 likes
Plan: Premium for StudentCountry: UK Hi, I'm trying to activate the Student + Headspace Premium bundle (I'm currently a UK student with Premium for Student). I click the 'Get Started' button on the page (https://www.spotify.com/uk/headspace/student/)...
Plan: Premium for Student Country: UK Hi, I'm trying to activate the Student + Headspace Premium bundle (I'm currently a UK student with Premium for Student). I click the 'Get Started' butt...
Moderator
3657 Views
5 replies
0 likes
PlanPremiumCountryIndonesiaDevice(ASUS A456U, Redmi Note 3)Operating System(Windows 10) My Question or IssueHello!I have an issue for being unable to pay for my Spotify Premium subscription using my local prepaid card (Telkomsel). Although my balance...
Plan Premium Country Indonesia Device (ASUS A456U, Redmi Note 3) Operating System (Windows 10) My Question or Issue Hello! I have an issue for being unable to pay for my Spotify Pre...
Moderator
748 Views
1 replies
1 likes
PlanPremiumCountry - USA My Question or IssueHi guys, I've had the Spotify/Hulu bundle for years. I just updated my payment method, and my Spotify is working, but the Hulu account is still asking me to subscribe. I checked the forums and do see this ...
Plan Premium Country - USA My Question or Issue Hi guys, I've had the Spotify/Hulu bundle for years. I just updated my payment method, and my Spotify is working, but the Hulu account is s...
Spotify Legend
647 Views
1 replies
0 likes
Hello Team,I'm planning to move to South America. Can I keep my US account and billing details (US credit card) and able to use it or do I have to open a new account? Thank youRich
Hello Team, I'm planning to move to South America. Can I keep my US account and billing details (US credit card) and able to use it or do I have to open a new account? Thank you Rich &nbs...
Spotify Star
416 Views
1 replies
0 likes
PlanPremium FamilyCountryUKDevicen/aOperating Systemn/a My Question or Issue I would like to cancel my Family subscription and revert to the free version, but plan to reactivate later in the year. Would it be possible to reactivate the family plan wi...
Plan Premium Family Country UK Device n/a Operating System n/a My Question or Issue I would like to cancel my Family subscription and revert to the free version, but plan to ...
Spotify Legend
2495 Views
1 replies
0 likes
previously I subscribed to premium for students. when I get a notification that my payment failed, I tried to update it using card payment as usual, but now there are only payments via mobile phone bill. the payments that I usually make via debit car...
previously I subscribed to premium for students. when I get a notification that my payment failed, I tried to update it using card payment as usual, but now there are only payments via mobile phone b...
Spotify Legend
397 Views
1 replies
0 likes
PlanPremiumCountryBelguimDeviceMSI laptop and Galaxy A9 (2018)Operating SystemWindows 10 and Android 10 with one UI 2.0 My Question or IssueSo, I want to change my monthly Premium subscription to a yearly Premium subscription. I saw no way to do this...
Plan Premium Country Belguim Device MSI laptop and Galaxy A9 (2018) Operating System Windows 10 and Android 10 with one UI 2.0 My Question or Issue So, I want to change my monthly Pr...
Spotify Legend
435 Views
1 replies
0 likes
My Question or IssueHello, I am simply trying to upgrade to spotify premium. I just downloaded Spotify today for the first time in my life. I am living in Germany. I have a German bank account with a registered German address and registered German Bi...
My Question or Issue Hello, I am simply trying to upgrade to spotify premium. I just downloaded Spotify today for the first time in my life. I am living in Germany. I have a German bank acco...
Spotify Legend
1124 Views
1 replies
1 likes
PlanPremiumCountryIndonesiaDeviceXiaomi Redmi Note 8 Pro and variousOperating SystemAndroid 10 My Question or IssueI started subscribing to Premium Family Package (5 person) on 17 Dec 20, I paid by using my bank's auto debit. The subscription should ...
Plan Premium Country Indonesia Device Xiaomi Redmi Note 8 Pro and various Operating System Android 10 My Question or Issue I started subscribing to Premium Family Package (5 person) ...
Spotify Star
428 Views
1 replies
0 likes
Hi, I have Premium for Family. I would like to add Headspace. I can't find a a bundle for this. I'd be happy to pay the additional £5 so that my monthly was £19.99. Would be great if this bundle could be created. Thanks, Richard Coe
Hi, I have Premium for Family. I would like to add Headspace. I can't find a a bundle for this. I'd be happy to pay the additional £5 so that my monthly was £19.99. Would be great i...
Spotify Star
597 Views
1 replies
0 likes
Couple of things... 1. I opened Spotify yesterday was super confused why my Hamilton soundtrack (lol) wasn't showing up fully and why it was shuffling in cover artists. It wasn't until an Ad played that I realized my 1 year subscription had ended. I ...
Couple of things... 1. I opened Spotify yesterday was super confused why my Hamilton soundtrack (lol) wasn't showing up fully and why it was shuffling in cover artists. It wasn't until an Ad...
Spotify Legend
986 Views
1 replies
0 likes
