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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
67398 Views
18 replies
94 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
132639 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
68227 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
251177 Views
154 replies
13 likes
PlanPremium for students with headspace CountryUnited KingdomDeviceiPhone XR, MacBook Pro, PS5Operating SystemiOS 14.3 My Question or IssueI received an email saying the following: “You’re missing out. Activate Hulu and SHOWTIME w/ Premium Student.” ...
Plan Premium for students with headspace Country United Kingdom Device iPhone XR, MacBook Pro, PS5 Operating System iOS 14.3 My Question or Issue I received an email sa...
Spotify Legend
1448 Views
7 replies
0 likes
The payment for our Spotify premium account expired. However, when we try to update the payment, it does not load the payment page. Can someone please assist us in renewing our family plan PlanFree/PremiumCountryUSA Device(iPhone 8, Samsung Galaxy 9,...
The payment for our Spotify premium account expired. However, when we try to update the payment, it does not load the payment page. Can someone please assist us in renewing our family plan &nb...
Spotify Legend
546 Views
1 replies
0 likes
I've tried two different gift cards neither worked. It has nothing to do with being in a different country from where I bought it.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, ...
I've tried two different gift cards neither worked. It has nothing to do with being in a different country from where I bought it. Plan Free/Premium Country Device (iPhone 8, Samsung Gal...
Spotify Legend
494 Views
1 replies
0 likes
Dear Spotify community, I have been a premium member for many years and I have always paid annually. I cannot see this option anymore, and I must renew my subscription soon! Please let me know how to access my yearly plan. Plan: PremiumCountry: Greec...
Dear Spotify community, I have been a premium member for many years and I have always paid annually. I cannot see this option anymore, and I must renew my subscription soon! Please let me kn...
Moderator
1088 Views
3 replies
0 likes
I upgraded my plan from premium to premium duo, and added my wifes Spotify account to the plan. I expect NOT to see any artist/album/song suggestions based on her play history, which are mostly music for our kids. They are in Release Radar and Discov...
I upgraded my plan from premium to premium duo, and added my wifes Spotify account to the plan. I expect NOT to see any artist/album/song suggestions based on her play history, which are mostly music...
Spotify Star
2099 Views
1 replies
0 likes
CountryIndia My Question or Issue I paid for the premium account of a year through UPI. The transaction failed on Spotify's end, but money was deducted from my Bank. I also tried login-out and in but it was of no use. Any Ideas on how I can get my mo...
Country India My Question or Issue I paid for the premium account of a year through UPI. The transaction failed on Spotify's end, but money was deducted from my Bank. I als...
Moderator
2607 Views
3 replies
1 likes
PlanPremiumCountryIndia DeviceMacBook Pro mid 2019/ OnePlus 7 Pro My Question or Issue I wish to switch from the monthly premium plan to the annual premium plan and I need to do it today, but I cannot find the option anywhere for an annual plan, only...
Plan Premium Country India Device MacBook Pro mid 2019/ OnePlus 7 Pro My Question or Issue I wish to switch from the monthly premium plan to the annual premium plan and...
Not applicable
1065 Views
3 replies
0 likes
Plan FreeCountry DK Device: all (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have logged on phone and computer PC and can't cancel my subscription or make any changes...
Plan Free Country DK Device: all (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I ...
Spotify Star
504 Views
1 replies
0 likes
PlanPremium DuoCountryParaguayDeviceiPhone 8, PC, XiaomiOperating SystemiOS 10, Android Oreo, Windows 10 My Question or IssueI have spotify premium duo but is there advertising on both accounts? Why advertising?
Plan Premium Duo Country Paraguay Device iPhone 8, PC, Xiaomi Operating System iOS 10, Android Oreo, Windows 10 My Question or Issue I have spotify premium duo but is there adve...
Spotify Star
979 Views
1 replies
0 likes
So if I was an American Spotify Premium Student account holder I would receive Hulu and Showcase, along with goodness what else, but because we are UK residents, we only get Headspace? Do you think is little of your UK customer base?
So if I was an American Spotify Premium Student account holder I would receive Hulu and Showcase, along with goodness what else, but because we are UK residents, we only get Headspace? Do you t...
Spotify Star
689 Views
1 replies
0 likes
I am using Spotify premium and my bank sends me the receipts of my payments every month. By coincidence,I logged in to my Spotify account and saw that it doesn't have any of my receipts and it says that I'm using Spotify free. I am sure that I have o...
I am using Spotify premium and my bank sends me the receipts of my payments every month. By coincidence,I logged in to my Spotify account and saw that it doesn't have any of my receipts and it...
Spotify Legend
523 Views
1 replies
0 likes
PlanPremiumCountryMéxicoDeviceHTC 10 DesireOperating SystemAndroidMy Question or IssueQuiero orientación sobre el incremento en la tarifa en mi mensualidad del servicio Premium.El sábado pasado (02/01/2021) al ingresar a mi cuenta se me notificó sobr...
Plan Premium Country México Device HTC 10 Desire Operating System Android My Question or Issue Quiero orientación sobre el incremento en la tarifa en mi mensualidad del servicio Premium. El...
Spotify Legend
821 Views
3 replies
0 likes
Hello,I am thinking of switching from a Spotify Premium account to a Spotify Duo/Family account.But, I would like to know what would happen to my preferences, playlists, etc. in the case where I would switch back to Spotify Premium in a near future.W...
Hello, I am thinking of switching from a Spotify Premium account to a Spotify Duo/Family account. But, I would like to know what would happen to my preferences, playlists, etc. in the case where I ...
Casual Listener
2275 Views
4 replies
0 likes
Hi I’m having problems with the subscription of Spotify premium. I’m using 18app as pay method. I’ve already generated a 10€ coupon from 18app, but when I try to convert it into a code for 1 month it says “Error try again later”. I have already tried...
Hi I’m having problems with the subscription of Spotify premium. I’m using 18app as pay method. I’ve already generated a 10€ coupon from 18app, but when I try to convert it into a code for 1 month it...
Moderator
1745 Views
3 replies
1 likes
PlanFree/PremiumCountry My question: I have been paying for premium spotify for one year . The code has been redeemed, but spotify does not "become" premium and the receipts do not show the payment, while on my payment method the payment is made
Plan Free/Premium Country My question: I have been paying for premium spotify for one year . The code has been redeemed, but spotify does not "become" premium and t...
Gig Goer
2089 Views
4 replies
0 likes
I currently manage my Spotify family plan but I will be moving to Norway for my studies for 2 years whereas my family will stay in India. PlanPremium for Family My Question or IssueCan I and my family still use the premium family plan? Is there any b...
I currently manage my Spotify family plan but I will be moving to Norway for my studies for 2 years whereas my family will stay in India. Plan Premium for Family My Question or Iss...
Moderator
994 Views
1 replies
0 likes
PlanFreeCountryIndonesiaDevice(iPhone 7 Plus)Operating System(iOS 14) My Question or IssueI've got a question regarding the payment methods of Spotify for the student discount. On previous subcription I did payment by credit card, but one day I have ...
Plan Free Country Indonesia Device (iPhone 7 Plus) Operating System (iOS 14) My Question or Issue I've got a question regarding the payment methods of Spotify for the student discoun...
Spotify Legend
712 Views
1 replies
0 likes
I am trying to Purchase the family bundle but every Tryme I enter my credit card credentials it says that my zip code isn’t valid. I know that am Entering everything correctly so I don’t know what to do
I am trying to Purchase the family bundle but every Tryme I enter my credit card credentials it says that my zip code isn’t valid. I know that am Entering everything correctly so I don’t know what to...
Spotify Legend
545 Views
1 replies
0 likes
PlanFamilyCountryPortugalDevice(iPhone 12) My Question or IssueHello,Im trying to update my credit card and I get this message:"Unfortunately, there is no support at the moment to make this type of change to your subscription. Contact our customer se...
Plan Family Country Portugal Device (iPhone 12) My Question or Issue Hello, Im trying to update my credit card and I get this message: "Unfortunately, there is no support at the mome...
Spotify Legend
644 Views
1 replies
0 likes
PlanPremiumCountryUSADeviceiPhone 11 Pro MaxOperating System My Question or Issue SOLVED: not a Spotify problem. The problem is with the blogger inserting way too many advertisements into their edited audio ———————-I have the premium plan and like li...
Plan Premium Country USA Device iPhone 11 Pro Max Operating System My Question or Issue SOLVED: not a Spotify problem. The problem is with the blogger insertin...
Spotify Star
619 Views
1 replies
0 likes
