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We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
132230 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
66905 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
249203 Views
154 replies
13 likes
PlanPremiumCountryMéxicoDeviceHTC 10 DesireOperating SystemAndroidMy Question or IssueQuiero orientación sobre el incremento en la tarifa en mi mensualidad del servicio Premium.El sábado pasado (02/01/2021) al ingresar a mi cuenta se me notificó sobr...
Plan Premium Country México Device HTC 10 Desire Operating System Android My Question or Issue Quiero orientación sobre el incremento en la tarifa en mi mensualidad del servicio Premium. El...
Spotify Legend
814 Views
3 replies
0 likes
Hello,I am thinking of switching from a Spotify Premium account to a Spotify Duo/Family account.But, I would like to know what would happen to my preferences, playlists, etc. in the case where I would switch back to Spotify Premium in a near future.W...
Hello, I am thinking of switching from a Spotify Premium account to a Spotify Duo/Family account. But, I would like to know what would happen to my preferences, playlists, etc. in the case where I ...
Casual Listener
2259 Views
4 replies
0 likes
Hi I’m having problems with the subscription of Spotify premium. I’m using 18app as pay method. I’ve already generated a 10€ coupon from 18app, but when I try to convert it into a code for 1 month it says “Error try again later”. I have already tried...
Hi I’m having problems with the subscription of Spotify premium. I’m using 18app as pay method. I’ve already generated a 10€ coupon from 18app, but when I try to convert it into a code for 1 month it...
Moderator
1719 Views
3 replies
1 likes
PlanFree/PremiumCountry My question: I have been paying for premium spotify for one year . The code has been redeemed, but spotify does not "become" premium and the receipts do not show the payment, while on my payment method the payment is made
Plan Free/Premium Country My question: I have been paying for premium spotify for one year . The code has been redeemed, but spotify does not "become" premium and t...
Gig Goer
2080 Views
4 replies
0 likes
I currently manage my Spotify family plan but I will be moving to Norway for my studies for 2 years whereas my family will stay in India. PlanPremium for Family My Question or IssueCan I and my family still use the premium family plan? Is there any b...
I currently manage my Spotify family plan but I will be moving to Norway for my studies for 2 years whereas my family will stay in India. Plan Premium for Family My Question or Iss...
Moderator
989 Views
1 replies
0 likes
PlanFreeCountryIndonesiaDevice(iPhone 7 Plus)Operating System(iOS 14) My Question or IssueI've got a question regarding the payment methods of Spotify for the student discount. On previous subcription I did payment by credit card, but one day I have ...
Plan Free Country Indonesia Device (iPhone 7 Plus) Operating System (iOS 14) My Question or Issue I've got a question regarding the payment methods of Spotify for the student discoun...
Spotify Legend
705 Views
1 replies
0 likes
I am trying to Purchase the family bundle but every Tryme I enter my credit card credentials it says that my zip code isn’t valid. I know that am Entering everything correctly so I don’t know what to do
I am trying to Purchase the family bundle but every Tryme I enter my credit card credentials it says that my zip code isn’t valid. I know that am Entering everything correctly so I don’t know what to...
Spotify Legend
539 Views
1 replies
0 likes
PlanFamilyCountryPortugalDevice(iPhone 12) My Question or IssueHello,Im trying to update my credit card and I get this message:"Unfortunately, there is no support at the moment to make this type of change to your subscription. Contact our customer se...
Plan Family Country Portugal Device (iPhone 12) My Question or Issue Hello, Im trying to update my credit card and I get this message: "Unfortunately, there is no support at the mome...
Spotify Legend
638 Views
1 replies
0 likes
PlanPremiumCountryUSADeviceiPhone 11 Pro MaxOperating System My Question or Issue SOLVED: not a Spotify problem. The problem is with the blogger inserting way too many advertisements into their edited audio ———————-I have the premium plan and like li...
Plan Premium Country USA Device iPhone 11 Pro Max Operating System My Question or Issue SOLVED: not a Spotify problem. The problem is with the blogger insertin...
Spotify Star
613 Views
1 replies
0 likes
PlanPremiumCountryCzech RepublicDevice(iPhone XS, Macbook Pro late 2016, HP Laptop)Operating System(iOS 10, Windows 10,etc.) My Question or IssueHi all, can I cancel the cancelation of my Premium subscription? Background: I had Premium through my tel...
Plan Premium Country Czech Republic Device (iPhone XS, Macbook Pro late 2016, HP Laptop) Operating System (iOS 10, Windows 10,etc.) My Question or Issue Hi all, can I cancel ...
Spotify Star
401 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10, etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10, etc.) My Question or Issue
Not applicable
460 Views
2 replies
0 likes
What about a simple and fast way to cancel a Spotify plan ? The instructions don't work...
What about a simple and fast way to cancel a Spotify plan ? The instructions don't work...
Spotify Star
754 Views
5 replies
0 likes
I registered for the 3 month trial period of Spotify Premium but I forgot the end date of my trial period, neither can I find it in my profile details on spotify.com. Where can I find the end date of my trial period for Spotify premium?
I registered for the 3 month trial period of Spotify Premium but I forgot the end date of my trial period, neither can I find it in my profile details on spotify.com. Where can I find the end date of...
Spotify Star
471 Views
1 replies
0 likes
My daughter is premium-member in Germany (city: Soest). Yesterday 02/01/2021 evening 7 pm she upgradet to Duo and sent me (free member) an invitation. I accepted the invitation and found the right adress. Anything is right at this step. But in the ne...
My daughter is premium-member in Germany (city: Soest). Yesterday 02/01/2021 evening 7 pm she upgradet to Duo and sent me (free member) an invitation. I accepted the invitation and found the right ad...
Spotify Legend
776 Views
5 replies
0 likes
Buongiorno ho creato un buono con la 18app per pagare un abbonamento annuale per spotify premium, ma al momento di riscattare il codice che mi è arrivato mi dice che il codice non è valido. Cosa posso fare?
Buongiorno ho creato un buono con la 18app per pagare un abbonamento annuale per spotify premium, ma al momento di riscattare il codice che mi è arrivato mi dice che il codice non è valido. Cosa poss...
896 Views
0 replies
0 likes
What the **bleep** spotify.... you first screen when I login says 3 months for $9.99, then when i go to pay for that it then changes to 3months for $14.99. You know that you cannot be doing that right? Very bad business practice's.
What the **bleep** spotify.... you first screen when I login says 3 months for $9.99, then when i go to pay for that it then changes to 3months for $14.99. You know that you cannot be doing that righ...
Not applicable
444 Views
2 replies
1 likes
PlanFamilyCountryBrazil My Question or IssueHow can I change my plan from Family to Duo? Will I loose my music library? Currently, only my wife and I are using the plan, that is the reason we want to change to Duo. How should I do without loosing our...
Plan Family Country Brazil My Question or Issue How can I change my plan from Family to Duo? Will I loose my music library? Currently, only my wife and I are using the pl...
Community Legend
552 Views
1 replies
0 likes
Premium DuoAustraliaSamsung A30 Account A: Spotify was upgraded on MBP to Premium Duo.Account B: Spotify Free was previously installed on Samsung A30, but rarely or never used. Account A (MBP) sent the Duo invite to Account B (Samsung) owner and they...
Premium Duo Australia Samsung A30 Account A: Spotify was upgraded on MBP to Premium Duo. Account B: Spotify Free was previously installed on Samsung A30, but rarely or never used. ...
Moderator
512 Views
1 replies
0 likes
Plan: Premium for StudentCountry: UK Hi, I'm trying to activate the Student + Headspace Premium bundle (I'm currently a UK student with Premium for Student). I click the 'Get Started' button on the page (https://www.spotify.com/uk/headspace/student/)...
Plan: Premium for Student Country: UK Hi, I'm trying to activate the Student + Headspace Premium bundle (I'm currently a UK student with Premium for Student). I click the 'Get Started' butt...
Moderator
3671 Views
5 replies
0 likes
PlanPremiumCountryIndonesiaDevice(ASUS A456U, Redmi Note 3)Operating System(Windows 10) My Question or IssueHello!I have an issue for being unable to pay for my Spotify Premium subscription using my local prepaid card (Telkomsel). Although my balance...
Plan Premium Country Indonesia Device (ASUS A456U, Redmi Note 3) Operating System (Windows 10) My Question or Issue Hello! I have an issue for being unable to pay for my Spotify Pre...
Moderator
751 Views
1 replies
1 likes
