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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
68190 Views
18 replies
94 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
133114 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
69418 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
252575 Views
155 replies
13 likes
PremiumSweden I just discovered I have been charged twice for Spotify for almost a year without knowing this was happening. Spotify says I used a free trial that became a premium subscription and that that account was created through Facebook. I had ...
Premium Sweden I just discovered I have been charged twice for Spotify for almost a year without knowing this was happening. Spotify says I used a free trial that became a premium subscript...
449 Views
0 replies
0 likes
PlanPremium (Student)CountryIndiaDevice(OnePlus 7, Acer Predator G3-572)Operating System(Android 10, Windows 10) My Question or IssueI tried to upgrade to premium (student) plan twice from my android phone and then for the third time from my laptop b...
Plan Premium (Student) Country India Device (OnePlus 7, Acer Predator G3-572) Operating System (Android 10, Windows 10) My Question or Issue I tried to upgrade to premium (student) p...
Spotify Star
399 Views
1 replies
0 likes
I'm currently on a Premium plan in the UK. I want to upgrade to a Duo account to include my partner, who I'm in a long-distance relationship with. She lives in the US. Am I able to do that?
I'm currently on a Premium plan in the UK. I want to upgrade to a Duo account to include my partner, who I'm in a long-distance relationship with. She lives in the US. Am I able to do that?
Spotify Star
2982 Views
1 replies
1 likes
I don't care about paying for my $9.99 subscription. That's not the issue. Two weeks ago I cancelled my debit card ending in [snip - Moderator edit] because I lost it. That was the same card on my Spotify account to make my payment. Yesterday I check...
I don't care about paying for my $9.99 subscription. That's not the issue. Two weeks ago I cancelled my debit card ending in [snip - Moderator edit] because I lost it. That was the same card on my Sp...
Spotify Star
890 Views
1 replies
0 likes
I have upgraded to Premium + Headspace. I have a Sony Xperia L2, Android version 7.1.1 I upgraded but now the app doesn't work. It says 'something went wrong' when i try to view an album or playlist and when i select a song it doesnt play anything at...
I have upgraded to Premium + Headspace. I have a Sony Xperia L2, Android version 7.1.1 I upgraded but now the app doesn't work. It says 'something went wrong' when i try to view an album or ...
Spotify Legend
1814 Views
5 replies
0 likes
PlanFree/PremiumCountryUSADeviceSamsung Galaxy Tab A7 10.4 (2020) My Question or IssueAfter linking my Samsung account to my Spotify account I went to premium and didn't see the 6 month premium trial there this tablet is less than 2 weeks old and I n...
Plan Free/Premium Country USA Device Samsung Galaxy Tab A7 10.4 (2020) My Question or Issue After linking my Samsung account to my Spotify account I went to premium and didn't se...
Spotify Legend
1918 Views
5 replies
0 likes
PlanPremium for students with headspace CountryUnited KingdomDeviceiPhone XR, MacBook Pro, PS5Operating SystemiOS 14.3 My Question or IssueI received an email saying the following: “You’re missing out. Activate Hulu and SHOWTIME w/ Premium Student.” ...
Plan Premium for students with headspace Country United Kingdom Device iPhone XR, MacBook Pro, PS5 Operating System iOS 14.3 My Question or Issue I received an email sa...
Spotify Legend
1457 Views
7 replies
0 likes
The payment for our Spotify premium account expired. However, when we try to update the payment, it does not load the payment page. Can someone please assist us in renewing our family plan PlanFree/PremiumCountryUSA Device(iPhone 8, Samsung Galaxy 9,...
The payment for our Spotify premium account expired. However, when we try to update the payment, it does not load the payment page. Can someone please assist us in renewing our family plan &nb...
Spotify Legend
549 Views
1 replies
0 likes
I've tried two different gift cards neither worked. It has nothing to do with being in a different country from where I bought it.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, ...
I've tried two different gift cards neither worked. It has nothing to do with being in a different country from where I bought it. Plan Free/Premium Country Device (iPhone 8, Samsung Gal...
Spotify Legend
497 Views
1 replies
0 likes
Dear Spotify community, I have been a premium member for many years and I have always paid annually. I cannot see this option anymore, and I must renew my subscription soon! Please let me know how to access my yearly plan. Plan: PremiumCountry: Greec...
Dear Spotify community, I have been a premium member for many years and I have always paid annually. I cannot see this option anymore, and I must renew my subscription soon! Please let me kn...
Moderator
1090 Views
3 replies
0 likes
I upgraded my plan from premium to premium duo, and added my wifes Spotify account to the plan. I expect NOT to see any artist/album/song suggestions based on her play history, which are mostly music for our kids. They are in Release Radar and Discov...
I upgraded my plan from premium to premium duo, and added my wifes Spotify account to the plan. I expect NOT to see any artist/album/song suggestions based on her play history, which are mostly music...
Spotify Star
2125 Views
1 replies
0 likes
CountryIndia My Question or Issue I paid for the premium account of a year through UPI. The transaction failed on Spotify's end, but money was deducted from my Bank. I also tried login-out and in but it was of no use. Any Ideas on how I can get my mo...
Country India My Question or Issue I paid for the premium account of a year through UPI. The transaction failed on Spotify's end, but money was deducted from my Bank. I als...
Moderator
2628 Views
3 replies
1 likes
PlanPremiumCountryIndia DeviceMacBook Pro mid 2019/ OnePlus 7 Pro My Question or Issue I wish to switch from the monthly premium plan to the annual premium plan and I need to do it today, but I cannot find the option anywhere for an annual plan, only...
Plan Premium Country India Device MacBook Pro mid 2019/ OnePlus 7 Pro My Question or Issue I wish to switch from the monthly premium plan to the annual premium plan and...
Not applicable
1068 Views
3 replies
0 likes
Plan FreeCountry DK Device: all (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have logged on phone and computer PC and can't cancel my subscription or make any changes...
Plan Free Country DK Device: all (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I ...
Spotify Star
505 Views
1 replies
0 likes
PlanPremium DuoCountryParaguayDeviceiPhone 8, PC, XiaomiOperating SystemiOS 10, Android Oreo, Windows 10 My Question or IssueI have spotify premium duo but is there advertising on both accounts? Why advertising?
Plan Premium Duo Country Paraguay Device iPhone 8, PC, Xiaomi Operating System iOS 10, Android Oreo, Windows 10 My Question or Issue I have spotify premium duo but is there adve...
Spotify Star
979 Views
1 replies
0 likes
So if I was an American Spotify Premium Student account holder I would receive Hulu and Showcase, along with goodness what else, but because we are UK residents, we only get Headspace? Do you think is little of your UK customer base?
So if I was an American Spotify Premium Student account holder I would receive Hulu and Showcase, along with goodness what else, but because we are UK residents, we only get Headspace? Do you t...
Spotify Star
693 Views
1 replies
0 likes
I am using Spotify premium and my bank sends me the receipts of my payments every month. By coincidence,I logged in to my Spotify account and saw that it doesn't have any of my receipts and it says that I'm using Spotify free. I am sure that I have o...
I am using Spotify premium and my bank sends me the receipts of my payments every month. By coincidence,I logged in to my Spotify account and saw that it doesn't have any of my receipts and it...
Spotify Legend
526 Views
1 replies
0 likes
PlanPremiumCountryMéxicoDeviceHTC 10 DesireOperating SystemAndroidMy Question or IssueQuiero orientación sobre el incremento en la tarifa en mi mensualidad del servicio Premium.El sábado pasado (02/01/2021) al ingresar a mi cuenta se me notificó sobr...
Plan Premium Country México Device HTC 10 Desire Operating System Android My Question or Issue Quiero orientación sobre el incremento en la tarifa en mi mensualidad del servicio Premium. El...
Spotify Legend
829 Views
3 replies
0 likes
Hello,I am thinking of switching from a Spotify Premium account to a Spotify Duo/Family account.But, I would like to know what would happen to my preferences, playlists, etc. in the case where I would switch back to Spotify Premium in a near future.W...
Hello, I am thinking of switching from a Spotify Premium account to a Spotify Duo/Family account. But, I would like to know what would happen to my preferences, playlists, etc. in the case where I ...
Casual Listener
2292 Views
4 replies
0 likes
Hi I’m having problems with the subscription of Spotify premium. I’m using 18app as pay method. I’ve already generated a 10€ coupon from 18app, but when I try to convert it into a code for 1 month it says “Error try again later”. I have already tried...
Hi I’m having problems with the subscription of Spotify premium. I’m using 18app as pay method. I’ve already generated a 10€ coupon from 18app, but when I try to convert it into a code for 1 month it...
Moderator
1775 Views
3 replies
1 likes
