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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
69067 Views
18 replies
94 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
133597 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
70538 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Newbie
253967 Views
156 replies
13 likes
Plan Premium DuoCountryArgentina My Question Im having problems with my duo plan. Im the manager and im sharing my account with my brother, but he didnt use his account for a long time. Now he is trying to use his account again but apparently is not ...
Plan Premium Duo Country Argentina My Question Im having problems with my duo plan. Im the manager and im sharing my account with my brother, bu...
Spotify Legend
517 Views
1 replies
0 likes
PlanStarted as Free, then as Premium.CountryRussiaDeviceSamsung SM-A505FN, but I tried to pay via WebsiteOperating SystemWindows 10 Pro My Question or IssueI started as Free. The first time I needed to pay subscription - I couldn't. I use Sberbank. A...
Plan Started as Free, then as Premium. Country Russia Device Samsung SM-A505FN, but I tried to pay via Website Operating System Windows 10 Pro My Question or Issue I started as Free....
Spotify Star
725 Views
3 replies
0 likes
User name31dt6ch3ukaetmbbzpcsl3wpox64PlanFreeCountryRussiaMy Question or IssueHello! My issue is, i don't have free premium subscription option for new users.I registered my account when I'm was use a MTS mobile provider. In that case i had a 6 moth ...
User name 31dt6ch3ukaetmbbzpcsl3wpox64 Plan Free Country Russia My Question or Issue Hello! My issue is, i don't have free premium subscription option for new users. I registered my account w...
Moderator
608 Views
3 replies
0 likes
Starbucks Partner -> Student PlanPremiumUSA iPhone XRiOS 14.3 --- I'm having issues canceling my Starbucks Partner subscription so that I can switch to a Student account. I recently left SBUX but my plan hasn't been canceled, and I was hoping to swit...
Starbucks Partner -> Student Plan Premium USA iPhone XR iOS 14.3 --- I'm having issues canceling my Starbucks Partner subscription so that I can switch to a Student a...
Spotify Star
2303 Views
1 replies
0 likes
PlanPremiumCountryUS My Question or IssueI am asking this question from a temporary free account, because I can not access my old premium account. My old account, which I still pay for and want to recover, was created using my Facebook profile. I dea...
Plan Premium Country US My Question or Issue I am asking this question from a temporary free account, because I can not access my old premium account. My old account, which I still pay f...
Community Legend
500 Views
1 replies
0 likes
Hello All.My understanding of the Premium service is that it's sole purpose is to remove the adverts. I decided to pay to use premium just before Joe Rogan moved to spotify from youtube last year. Since I've used premium I haven't had any adverts unt...
Hello All. My understanding of the Premium service is that it's sole purpose is to remove the adverts. I decided to pay to use premium just before Joe Rogan moved to spotify from youtube last year. ...
Regular
1371 Views
3 replies
9 likes
When I add a new track to an open playlist, do my followers receive a message about it?
When I add a new track to an open playlist, do my followers receive a message about it?
Community Legend
600 Views
3 replies
0 likes
Quería comentar si es posible tener una suscripción conjunta con algún amig@ que comparta los mismos gustos musicales que yo. En mi caso mi mejor amiga y yo compartimos los mismos gustos musicales y me gustaría saber si puede haber algún tipo de susc...
Quería comentar si es posible tener una suscripción conjunta con algún amig@ que comparta los mismos gustos musicales que yo. En mi caso mi mejor amiga y yo compartimos los mismos gustos musicales y ...
Spotify Star
742 Views
1 replies
1 likes
PlanFree for NowCountry DeviceSamsung Galaxy S10Operating SystemIOS 10 My Question or IssueAn offer for 6 months of premium through Samsung is available on the device listed above. Can I access premium on my other devices as well during the promo per...
Plan Free for Now Country Device Samsung Galaxy S10 Operating System IOS 10 My Question or Issue An offer for 6 months of premium through Samsung is available on the device li...
Spotify Star
700 Views
1 replies
0 likes
My wife and I each have a Premium plan provided via Vodafone. These plans expire at the end of January and at that time we would like to change our mobile phone provider and move our Spotify Accounts to a Premium Duo plan. I am aware that we can not ...
My wife and I each have a Premium plan provided via Vodafone. These plans expire at the end of January and at that time we would like to change our mobile phone provider and move our Spotify Accounts...
Visitor
2083 Views
2 replies
0 likes
I switched from Spotify family to duo and Spotify said that the difference I paid I would be used for next month. However, I still got charged 12.99. What should I do? How do I contact Spotify's live chat?
I switched from Spotify family to duo and Spotify said that the difference I paid I would be used for next month. However, I still got charged 12.99. What should I do? How do I contact Spotify's live...
312 Views
0 replies
0 likes
PlanPremium DuoCountryFranceDeviceGalaxy A10, Windows 10 Laptop, Echo DotOperating SystemAndroid, Windows 10, Amazon Alexa (?) My Question or IssueHi, My latest payment got declined by my card because I had reached the payment limit, so I raised it a...
Plan Premium Duo Country France Device Galaxy A10, Windows 10 Laptop, Echo Dot Operating System Android, Windows 10, Amazon Alexa (?) My Question or Issue Hi, My latest paym...
Moderator
693 Views
1 replies
0 likes
PlanPremium My Question or IssueThis is not the account I use for payment.Just ask some questions.Is it normal to charge me if I have already disconnect from Facebook?As far as I remember, if you registered Spotify with Facebook account, then you log...
Plan Premium My Question or Issue This is not the account I use for payment. Just ask some questions. Is it normal to charge me if I have already disconnect from Facebook? As far as I r...
Spotify Legend
389 Views
1 replies
0 likes
PlanTrying to get back to PremiumCountryBrazilDeviceProblem on Desktop and on Asus Zenphone 2My Question or IssueBetween 5 and 6 of january 2021, my Premium got cancelled and I can't subscribe again. When I try, I get a message that says that there w...
Plan Trying to get back to Premium Country Brazil Device Problem on Desktop and on Asus Zenphone 2 My Question or Issue Between 5 and 6 of january 2021, my Premium got cancelled and I can't su...
Casual Listener
699 Views
3 replies
0 likes
PremiumSweden I just discovered I have been charged twice for Spotify for almost a year without knowing this was happening. Spotify says I used a free trial that became a premium subscription and that that account was created through Facebook. I had ...
Premium Sweden I just discovered I have been charged twice for Spotify for almost a year without knowing this was happening. Spotify says I used a free trial that became a premium subscript...
450 Views
0 replies
0 likes
PlanPremium (Student)CountryIndiaDevice(OnePlus 7, Acer Predator G3-572)Operating System(Android 10, Windows 10) My Question or IssueI tried to upgrade to premium (student) plan twice from my android phone and then for the third time from my laptop b...
Plan Premium (Student) Country India Device (OnePlus 7, Acer Predator G3-572) Operating System (Android 10, Windows 10) My Question or Issue I tried to upgrade to premium (student) p...
Spotify Star
401 Views
1 replies
0 likes
I'm currently on a Premium plan in the UK. I want to upgrade to a Duo account to include my partner, who I'm in a long-distance relationship with. She lives in the US. Am I able to do that?
I'm currently on a Premium plan in the UK. I want to upgrade to a Duo account to include my partner, who I'm in a long-distance relationship with. She lives in the US. Am I able to do that?
Spotify Star
2986 Views
1 replies
1 likes
I don't care about paying for my $9.99 subscription. That's not the issue. Two weeks ago I cancelled my debit card ending in [snip - Moderator edit] because I lost it. That was the same card on my Spotify account to make my payment. Yesterday I check...
I don't care about paying for my $9.99 subscription. That's not the issue. Two weeks ago I cancelled my debit card ending in [snip - Moderator edit] because I lost it. That was the same card on my Sp...
Spotify Star
895 Views
1 replies
0 likes
I have upgraded to Premium + Headspace. I have a Sony Xperia L2, Android version 7.1.1 I upgraded but now the app doesn't work. It says 'something went wrong' when i try to view an album or playlist and when i select a song it doesnt play anything at...
I have upgraded to Premium + Headspace. I have a Sony Xperia L2, Android version 7.1.1 I upgraded but now the app doesn't work. It says 'something went wrong' when i try to view an album or ...
Spotify Legend
1824 Views
5 replies
0 likes
PlanFree/PremiumCountryUSADeviceSamsung Galaxy Tab A7 10.4 (2020) My Question or IssueAfter linking my Samsung account to my Spotify account I went to premium and didn't see the 6 month premium trial there this tablet is less than 2 weeks old and I n...
Plan Free/Premium Country USA Device Samsung Galaxy Tab A7 10.4 (2020) My Question or Issue After linking my Samsung account to my Spotify account I went to premium and didn't se...
Spotify Legend
1922 Views
5 replies
0 likes
