Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 74549 Views
- 49 replies
- 3 likes
- 74549 Views
- 49 replies
- 3 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Moderator
- 9639 Views
- 23 replies
- 2 likes
- 9639 Views
- 23 replies
- 2 likes
Solved!! How long does it take to cancel spotify premium family as a member?
My Question or IssueI´m currently in a family Spotify Premium subscription as a member but I want to leave. I went through the usuall Cancel Subscription process on the account page but it says it will cancel today on that one website but when I go b...
- My Question or Issue I´m currently in a family Spotify Premium subscription as a member but I want to leave. I went through the usuall Cancel Subscription process on the account page but it says it ...
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- Spotify Star
- 2755 Views
- 1 replies
- 0 likes
- 2755 Views
- 1 replies
- 0 likes
Paying for premium family but not able to use it..
PlanPremiumCountryThe Netherlands DeviceiPhone 8Operating SystemiOS 10 My Question or IssueI’ve been paying for a premium family account since the 2th of this month. I’ve tried to add my boyfriend. He received the inventation. When he uses the link, ...
- Plan Premium Country The Netherlands Device iPhone 8 Operating System iOS 10 My Question or Issue I’ve been paying for a premium family account since the 2th of this mo...
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- Spotify Star
- 436 Views
- 1 replies
- 0 likes
- 436 Views
- 1 replies
- 0 likes
Solved!! How long does it take for Spotify to retry a failed payment (if they do)
So I'm paying for my premium account using PayPal.I don't have a credit card so this was the perfect solution for me. The problem is I forgot to add money to my PayPal so this months payment failed.I added money to my balance immediately so now I do ...
- So I'm paying for my premium account using PayPal. I don't have a credit card so this was the perfect solution for me. The problem is I forgot to add money to my PayPal so this months payme...
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- Regular
- 6013 Views
- 2 replies
- 0 likes
- 6013 Views
- 2 replies
- 0 likes
Trying to Redeem Spotify Gift Card CANADA
Redeem a spotify gift card so I have been trying to redeem my gift card code and it keeps saying "Something went wrong. Try again, or get help."PlanFreeCountry Canada Device(Custom Gaming PC)Operating System(Windows 10) My Question or IssuePlease hel...
- Redeem a spotify gift card so I have been trying to redeem my gift card code and it keeps saying "Something went wrong. Try again, or get help." Plan Free Country Canada Devic...
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- Spotify Star
- 2247 Views
- 3 replies
- 0 likes
- 2247 Views
- 3 replies
- 0 likes
Summer offer
Why I don't get the summer offer that I have to pay 0.99 € per month. I've been in the premium for quite some time.
- Why I don't get the summer offer that I have to pay 0.99 € per month. I've been in the premium for quite some time.
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- Spotify Star
- 402 Views
- 1 replies
- 0 likes
- 402 Views
- 1 replies
- 0 likes
Solved!! Will I lose my music when I quit my premium subscription through itunes to start a family plan?
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
- Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
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- Spotify Star
- 1043 Views
- 3 replies
- 0 likes
- 1043 Views
- 3 replies
- 0 likes
Arbitration Process Failure
Last month, I filed an arbitration case against Spotify, because I have been unable to resolve a dispute related to a gift card. I followed all the instructions in Section 14 of the Terms & Conditions for Gift Cards, which you can read here:https://w...
- Last month, I filed an arbitration case against Spotify, because I have been unable to resolve a dispute related to a gift card. I followed all the instructions in Section 14 of the Terms & Condi...
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- Roadie
- 671 Views
- 3 replies
- 0 likes
- 671 Views
- 3 replies
- 0 likes
Nenhum pagamento é aceito!!!
PlanPremiumCountryBrazilDevice(iPhone 7, Macbook Pro 2013)Operating System(iOS 12.3.1, MacOS Movaje) My Question or IssueTive um problema no meu cartão de crédito antigo, e o Premium foi cancelado. Depois que a conta voltou a ser Free, tentei colocar...
- Plan Premium Country Brazil Device (iPhone 7, Macbook Pro 2013) Operating System (iOS 12.3.1, MacOS Movaje) My Question or Issue Tive um problema no meu cartão de crédito antigo, e o...
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- Spotify Star
- 373 Views
- 1 replies
- 0 likes
- 373 Views
- 1 replies
- 0 likes
Survey Reward?
Completed a survey on my phone as your advert proclaimed that i would get a month free for doing so, but survey completed and no premuim?? Survey was all about alcohol and was completed on your app on iOS
- Completed a survey on my phone as your advert proclaimed that i would get a month free for doing so, but survey completed and no premuim?? Survey was all about alcohol and was completed on y...
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- Spotify Star
- 1287 Views
- 3 replies
- 0 likes
- 1287 Views
- 3 replies
- 0 likes
Spotify Family
PlanPremiumCountrySingaporeDeviceLG V30 My Question or IssueI have previously subscribed Spotify Premium via Partner with Singtel Telecom. I have since cancelled Spotify Premium with Singtel as I would like to subscribe to Spotify Family account. Sin...
- Plan Premium Country Singapore Device LG V30 My Question or Issue I have previously subscribed Spotify Premium via Partner with Singtel Telecom. I have since cancelled Spotify ...
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- Casual Listener
- 719 Views
- 2 replies
- 0 likes
- 719 Views
- 2 replies
- 0 likes
Country Change (Premium Subscription)
I currently put up in India and I have a premiuim students subscription till next year march. But I will be moving to Ireland next month. How will this affect my subscription? Do I need to buy the subscription again after changing the country? Or my ...
- I currently put up in India and I have a premiuim students subscription till next year march. But I will be moving to Ireland next month. How will this affect my subscription? Do I need to buy...
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- Casual Listener
- 677 Views
- 1 replies
- 0 likes
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premium subscription
- 677 Views
- 1 replies
- 0 likes
Zahlung
PlanFamily Premium My Question or IssueMoin Community,als Zahlungsmehode benutzte ich die Lastschrift. Diesen Monat konnte ich leider nicht zahlen und mein Premium wurde entfernt. Um meine Rechnung auszugleichen, hat meine Freundin den Betrag von 14....
- Plan Family Premium My Question or Issue Moin Community, als Zahlungsmehode benutzte ich die Lastschrift. Diesen Monat konnte ich leider nicht zahlen und mein Premium wurde entfernt. Um m...
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- Regular
- 1079 Views
- 8 replies
- 0 likes
- 1079 Views
- 8 replies
- 0 likes
- 355 Views
- 1 replies
- 0 likes
Hulu
PlanPremiumCountryUSDevicePixelOperating SystemAndroid My Question or IssueI had a late payment by literally 1 day and now don't have Hulu anymore, is there a way that Spotify could provide a branch of forgiveness and give back Hulu?
- Plan Premium Country US Device Pixel Operating System Android My Question or Issue I had a late payment by literally 1 day and now don't have Hulu anymore, is there a way that Spotif...
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- Roadie
- 353 Views
- 1 replies
- 0 likes
- 353 Views
- 1 replies
- 0 likes
hulu with premium
so i just opened hulu for the first time in a couple weeks and i saw that im not subscribed anymore and i saw that my spotify plan was changed to the family plan. i googled some articles and realized that hulu's only available with spotify for studen...
- so i just opened hulu for the first time in a couple weeks and i saw that im not subscribed anymore and i saw that my spotify plan was changed to the family plan. i googled some articles and realized...
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- Roadie
- 864 Views
- 2 replies
- 0 likes
- 864 Views
- 2 replies
- 0 likes
Starbucks Spotify not working for new partner
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi I was just hired today and had just cancelled my previous Spotify Students Premium. I go t...
- Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hi I wa...
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- Roadie
- 1339 Views
- 1 replies
- 0 likes
- 1339 Views
- 1 replies
- 0 likes
Hulu canceled unexpectedly
My wife forgot to bring music for a recent flight so I told her I could upgrate to premium family just for this month so she could download some music. When I got home I noticed my Hulu no longer worked. I now learned that if you upgrade your account...
- My wife forgot to bring music for a recent flight so I told her I could upgrate to premium family just for this month so she could download some music. When I got home I noticed my Hulu no longer wor...
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- Roadie
- 578 Views
- 2 replies
- 0 likes
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Premium
- 578 Views
- 2 replies
- 0 likes
Can i play the song on my Internet Radio?
Hi. Can i play the song on my Internet Radio? Do i need to obtain any additional license? Thanks.
- Hi. Can i play the song on my Internet Radio? Do i need to obtain any additional license? Thanks.
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- Spotify Star
- 560 Views
- 1 replies
- 0 likes
- 560 Views
- 1 replies
- 0 likes
I already paid for premium but still isn't subscribed
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
- Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
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- Spotify Star
- 410 Views
- 1 replies
- 0 likes
- 410 Views
- 1 replies
- 0 likes
Superuser Contribution Library full but I only have 9250 songs
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi,I get an error when I want to add songs to my library. I'm aware of the 10.000 song limit ...
- Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hi, I ...
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- Regular
- 2582 Views
- 15 replies
- 0 likes
- 2582 Views
- 15 replies
- 0 likes