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Solved!! Duo/Family plan upgrade campaign issue

I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...

  • Music Fan
  • Susan_GP
  • Moderator
  • 6729 Views
  • 23 replies
  • 2 likes
  • 6729 Views
  • 23 replies
  • 2 likes

Subscription payments

Premium for studentsItaly Samsung galaxy s7Android I've successfully payed (got charged on my bank account) still can't use the app without wifi. I have the receipt of May but it misses the April one.

  • Regular
  • Premium for students Italy Samsung galaxy s7 Android   I've successfully payed (got charged on my bank account) still can't use the app without wifi. I have the receipt of May but it misse...
  • Billy-J
  • Spotify Star
  • 694 Views
  • 8 replies
  • 0 likes
  • 694 Views
  • 8 replies
  • 0 likes

Solved!! Annual to family

PlanPremiumCountryNetherlandsDeviceiPhone XS/DesktopOperating SystemiOS 12 Windows 10 Hi,I have an annual plan at the moment but i would like to go to a family subcription(without paying twice).Is this possible or do i have to wait the remaining mont...

  • Visitor
  • Plan Premium Country Netherlands Device iPhone XS/Desktop Operating System iOS 12 Windows 10   Hi, I have an annual plan at the moment but i would like to go to a family subcription(wi...
  • user-removed
  • Not applicable
  • 517 Views
  • 2 replies
  • 0 likes
  • 517 Views
  • 2 replies
  • 0 likes

Codigo inválido

Cuando ingreso en códigoDe la tarjeta de regalo Aparece código inválido :'(

  • Casual Listener
  • Cuando ingreso en código De la tarjeta de regalo  Aparece código inválido :'(
  • Brunelicia
  • Community Legend
  • 559 Views
  • 3 replies
  • 0 likes
  • Spotify
  • 559 Views
  • 3 replies
  • 0 likes

Spotify €0,99 offer doesn’t claim

PlanPremiumCountryNetherlqnds Device(iPhone 6)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hey, I recently made a new spotify account and with that also bought the offer of 3 months premium for €0,99. It got charged fr...

  • Casual Listener
  • Plan Premium Country Netherlqnds  Device (iPhone 6) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   Hey, I recently made a new spotify...
  • Billy-J
  • Spotify Star
  • 780 Views
  • 3 replies
  • 0 likes
  • offer
    Premium
    Spotify
  • 780 Views
  • 3 replies
  • 0 likes

Subscriptions!

PlanFree/PremiumCountry United Kingdom DeviceNokia 3Operating SystemAndroidMy wife and I tried singing up to the 3 months premium for 99p, she's managed to get hers, but with me, it first said that a free trial has already been used with my account, ...

  • Newbie
  • Plan Free/Premium Country  United Kingdom   Device Nokia 3 Operating System Android My wife and I tried singing up to the 3 months premium for 99p, she's managed to get hers, but w...
  • Billy-J
  • Spotify Star
  • 243 Views
  • 1 replies
  • 0 likes
  • Payment
    Subscription
  • 243 Views
  • 1 replies
  • 0 likes

Gift-Card

i have a problem with my gift-card.I want to use it, but it only says „code is not valid“I have tried it a few times, but it doesn‘t work. I have the receipt and on there it says that the Gift Card is ready to be used. I hope you can help me!

  • Newbie
  • i have a problem with my gift-card. I want to use it, but it only says „code is not valid“ I have tried it a few times, but it doesn‘t work.  I have the receipt and on there it says that the ...
  • Billy-J
  • Spotify Star
  • 227 Views
  • 1 replies
  • 0 likes
  • 227 Views
  • 1 replies
  • 0 likes

Accidently pushed premium button. Currently have subscription to premium with hulu

I dont want to lose current subscription premium with hulu. How do i stop new premium without hulu and retain my same subscription ive had since 2008 or 9. On my subsscription page it says my new premium without hulu will start may 22 and ill be char...

  • Newbie
  • I dont want to lose current subscription premium with hulu. How do i stop new premium without hulu and retain my same subscription ive had since 2008 or 9. On my subsscription page it says my new pre...
  • Jᴀᴄᴋ
  • Roadie
  • 1065 Views
  • 1 replies
  • 0 likes
  • premium with hulu
    premium without hulu
    Subscriptios
  • 1065 Views
  • 1 replies
  • 0 likes

[Partnership] Spotify and Apple ripoff : they charge you twice

Premium, USA, iPhone 8, iOS 10 So I’ve been using Spotify Premium for years now and what I discovered recently is that both Apple and Spotify have been charging me for the service. So you get billed twice the amount for the exact same service. This w...

  • Newbie
  • Premium, USA, iPhone 8, iOS 10   So I’ve been using Spotify Premium for years now and what I discovered recently is that both Apple and Spotify have been charging me for the service....
  • Jose_M
  • Spotify Star
  • 1614 Views
  • 1 replies
  • 0 likes
  • apple store
    ripoff
    Spotify
  • 1614 Views
  • 1 replies
  • 0 likes

Superuser Contribution Não consigo obter Premium por problemas de pagamento

Não consigo me tornar um Premium. Não uso cartão de Crédito, somente Cartão de Debito VISA e meu Banco Caixa Econômica Federal não consta na Lista de Débitos VISA, procurei o sistema pagamento por boleto e não encontrei. A única **bleep** que localiz...

  • Newbie
  • Não consigo me tornar um Premium. Não uso cartão de Crédito, somente Cartão de Debito VISA e meu Banco Caixa Econômica Federal não consta na Lista de Débitos VISA, procurei o sistema pagamento por bo...
  • Peter
  • Spotify Legend
  • 427 Views
  • 1 replies
  • 0 likes
  • 427 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cobros doble

No es la primera vez siempre en mi tarjeta de débito me cobraron doble hoy me volví a dar cuenta y en mi tarjeta de crédito me hicieron lo mismo no pueden decir que yo lo hice porque el cargo se hace en automático así que lo reportarle con mi banco n...

  • Newbie
  • No es la primera vez siempre en mi tarjeta de débito me cobraron   doble hoy me volví  a dar cuenta y en mi tarjeta de crédito  me hicieron lo mismo no pueden decir que yo lo hice...
  • Peter
  • Spotify Legend
  • 682 Views
  • 1 replies
  • 0 likes
  • 682 Views
  • 1 replies
  • 0 likes

Month-to-Month

PlanPremiumCountryU.S.A.DeviceGoogle PixelOperating SystemAndroid 9 (No idea what the name is) My Question or IssueI used to have Spotify for students, which was $5 USD/month. After I finished school, it got raised to $10 USD a month, which I have/ha...

  • Newbie
  • Plan Premium Country U.S.A. Device Google Pixel Operating System Android 9 (No idea what the name is)   My Question or Issue I used to have Spotify for students, which was $5 USD/month...
  • Billy-J
  • Spotify Star
  • 280 Views
  • 1 replies
  • 0 likes
  • 280 Views
  • 1 replies
  • 0 likes

Solved!! Lost Hulu access because of the website.

I had recently purchased a Premium Subscription that had Hulu access. But yesterday my Hulu access wasn't working at all. But Spotify was and Hulu's website wasn't down, but when I tried "Start watching" from my profile page, it would send me there a...

  • Newbie
  • I had recently purchased a Premium Subscription that had Hulu access. But yesterday my Hulu access wasn't working at all. But Spotify was and Hulu's website wasn't down, but when I tried "Start watch...
  • Luan
  • Spotify Star
  • 1928 Views
  • 1 replies
  • 0 likes
  • 1928 Views
  • 1 replies
  • 0 likes

Solved!! Google Home Mini CAnada

I just saw that Canada can get a free Google Home Mini with a premium membership. I tried clicking on the link but it takes me to an Error 404 page. You are supposed to be able to claim them until May 5th!!! CAn someone please help as I would really ...

  • Newbie
  • I just saw that Canada can get a free Google Home Mini with a premium membership.  I tried clicking on the link but it takes me to an Error 404 page.  You are supposed to be able to claim t...
  • Daniellevarro
  • Casual Listener
  • 896 Views
  • 4 replies
  • 2 likes
  • 896 Views
  • 4 replies
  • 2 likes

Does Spotify still offer a 7 day free trial?

PlanFreeCountryUSADeviceiPhone SE and Samsung ChromebookOperating SystemiOS 11, Chromw OS My Question or IssueIve come back to using Spotify after a while of using other things, and i had to create a new account because i forgot my old password. Howe...

  • Newbie
  • Plan Free Country USA Device iPhone SE and Samsung Chromebook Operating System iOS 11, Chromw OS   My Question or Issue Ive come back to using Spotify after a while of using other thin...
  • Billy-J
  • Spotify Star
  • 6721 Views
  • 1 replies
  • 0 likes
  • 6721 Views
  • 1 replies
  • 0 likes

3 months premium for 9.99€

Can I buy 10€ gift card to get three months premium for 9.99€. Or is it just for one month.

  • Music Fan
  • Can I buy 10€ gift card to get three months premium for 9.99€. Or is it just for one month.
  • OneByBoo
  • Roadie
  • 674 Views
  • 3 replies
  • 0 likes
  • 674 Views
  • 3 replies
  • 0 likes

Solved!! Spotify Xbox One app

PlanFree/PremiumCountryCanada, AlbertaDeviceIPhone 6S (attempted to Redeem Code on HP Pavilion PC)Operating SystemIOS 11, INTEL CORE 7 FOR PAVILION My Question or IssueI have bought a Spotify gift card near my local store,but when I redeemed my code ...

  • Visitor
  • Plan Free/Premium Country Canada, Alberta Device IPhone 6S (attempted to Redeem Code on HP Pavilion PC) Operating System IOS 11, INTEL CORE 7 FOR PAVILION   My Question or Issue I have...
  • Luan
  • Spotify Star
  • 751 Views
  • 1 replies
  • 0 likes
  • 751 Views
  • 1 replies
  • 0 likes

Spotify unable to identify the country i am located

Country: IrelandDevice: Macbook Pro My Issue: My location when i firstly subscribed was Greece and the program i chose was the premium. Recently, i moved to Ireland and I wanted to subscribe for premium duo (which was not available in Greece). Theref...

  • Newbie
  • Country: Ireland Device: Macbook Pro   My Issue: My location when i firstly subscribed was Greece and the program i chose was the premium. Recently, i moved to Ireland and I wanted to su...
  • OneByBoo
  • Roadie
  • 501 Views
  • 1 replies
  • 0 likes
  • 501 Views
  • 1 replies
  • 0 likes

Ya no cuento con Plan familiar Premium y me llegó cargo del mismo a mí tarjeta

Llevo 2 meses sin contratar el Plan familiar Premium, sin embargo el día de ayer (28 de mayo) se me acaba de hacer el cargo del mismo($149.00). Hoy en día sólo uso el Premium personal.

  • Newbie
  • Llevo 2 meses sin contratar el Plan familiar Premium, sin embargo el día de ayer (28 de mayo) se me acaba de hacer el cargo del mismo($149.00). Hoy en día sólo uso el Premium personal.
  • Billy-J
  • Spotify Star
  • 453 Views
  • 1 replies
  • 0 likes
  • 453 Views
  • 1 replies
  • 0 likes

Spotify from UK to UAE

Hi. I am operating on Android and my husband iPhone. We are both currently on UK Spotify premium plans using the Vodafone plan, works fine here where we now live in Dubai UAE. I use a lot playlists. We now want to change over as our UK plan has finis...

  • Newbie
  • Hi.  I am operating on Android and my husband iPhone.  We are both currently on UK Spotify premium plans using the Vodafone plan, works fine here where we now live in Dubai UAE. I use a l...
  • OneByBoo
  • Roadie
  • 578 Views
  • 1 replies
  • 0 likes
  • 578 Views
  • 1 replies
  • 0 likes

Hulu subscription link not appearing

I have been paying the 12.99/mo for years now and have recently just signed up for the student discount that also includes Hulu. However, I have not been able to find any link on my account overview that will allow me to link and activate Hulu. I hav...

  • Newbie
  • I have been paying the 12.99/mo for years now and have recently just signed up for the student discount that also includes Hulu. However, I have not been able to find any link on my account overview ...
  • Billy-J
  • Spotify Star
  • 283 Views
  • 1 replies
  • 0 likes
  • 283 Views
  • 1 replies
  • 0 likes