Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Regular
192796 Views
123 replies
12 likes
- 192796 Views
- 123 replies
- 12 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
Newbie
21999 Views
28 replies
4 likes
- 21999 Views
- 28 replies
- 4 likes
Premium for Student SheerID Verification not processed but account was charged
Hello. I applied for the Student Discount and my account was charged. Upon verification with SheerID and uploading all necessary documents to prove my enrollment as a student in a listed university, SheerID redirected me to a SheerID log-in site whic...
Hello. I applied for the Student Discount and my account was charged. Upon verification with SheerID and uploading all necessary documents to prove my enrollment as a student in a listed university, ...
Regular
1144 Views
4 replies
0 likes
- 1144 Views
- 4 replies
- 0 likes
Superuser Contribution Payment charged twice
When I first subscribed, I had chosen to make monthly payments but due to a problem with my first registered card I have a made a full payment for one year with another one. I can see the payment in my account but I am still being charged on monthly ...
When I first subscribed, I had chosen to make monthly payments but due to a problem with my first registered card I have a made a full payment for one year with another one. I can see the payment in ...
Spotify
504 Views
6 replies
0 likes
- 504 Views
- 6 replies
- 0 likes
Starbucks Spotify for Partners not working
I have been using this link: https://partner-provisioning.spotify.com/starbucks/register/and filling out the correct information to get my account linked to a premium membership. All it keeps saying when I fill it out, no matter where or when (I have...
I have been using this link: https://partner-provisioning.spotify.com/starbucks/register/ and filling out the correct information to get my account linked to a premium membership. All it keeps ...
Casual Listener
611 Views
3 replies
0 likes
- 611 Views
- 3 replies
- 0 likes
Cobrança indevida
Fiz o plano de universitário, cobrou 8,50 e quando abria o App, dizia que não havia feito o pagamento. Depois cobraram mais 16,90, sendo que já tinha feito o plano de universitário. Gostaria que resolverem essa cobrança.
Fiz o plano de universitário, cobrou 8,50 e quando abria o App, dizia que não havia feito o pagamento. Depois cobraram mais 16,90, sendo que já tinha feito o plano de universitário. Gostaria que reso...
Spotify Star
288 Views
3 replies
0 likes
- 288 Views
- 3 replies
- 0 likes
I need help with refound
I forgot to cancel the Spotify premium and I would be really happy if someone could help me with refounding it.
I forgot to cancel the Spotify premium and I would be really happy if someone could help me with refounding it.
Spotify Star
194 Views
1 replies
0 likes
- 194 Views
- 1 replies
- 0 likes
Solved!! Please help!! I can’t change my country
My Spotify Subscription got cancelled and now i can’t get it back because I’m living in the US for a few months but my credit cards postal code is from germanyspotify says my country is the us so my card doesnt match up and i cant payPlease help as f...
My Spotify Subscription got cancelled and now i can’t get it back because I’m living in the US for a few months but my credit cards postal code is from germany spotify says my country is the us so m...
Spotify Star
311 Views
1 replies
0 likes
- 311 Views
- 1 replies
- 0 likes
Weird charges
Hey, There was 2 Sportify Premium charges (9,99€) from my credit card last month. First was 13.04. and second 23.04. Weird thing is that I got 2 accounts and either of them isnt Premium now. Only Premium purchase what Ive done is from February 18. So...
Hey, There was 2 Sportify Premium charges (9,99€) from my credit card last month. First was 13.04. and second 23.04. Weird thing is that I got 2 accounts and either of them isnt Premiu...
Spotify Star
245 Views
1 replies
0 likes
- 245 Views
- 1 replies
- 0 likes
Student not getting the student discount CSUF
I am a California State University of Fullerton student and i can prove it. It is not letting me get the premium membership discount. Can you help?
I am a California State University of Fullerton student and i can prove it. It is not letting me get the premium membership discount. Can you help?
Spotify Star
787 Views
1 replies
0 likes
- 787 Views
- 1 replies
- 0 likes
From Premium to Family Premium
I want to change my subscription from Premium to Family Premium. Will my existing subcription be cancelled and all my playlists and song will be gone? How's the payment? Will it just add the difference of my existing premium to family premium or they...
I want to change my subscription from Premium to Family Premium. Will my existing subcription be cancelled and all my playlists and song will be gone? How's the payment? Will it just add the differen...
Casual Listener
268 Views
2 replies
0 likes
- 268 Views
- 2 replies
- 0 likes
Playstation Premium subscription and Spotify Premium subscription
Hello, I just used the 10% off through the Playstation Store for Spotify Premium. I had an ongoing Premium subscription. Both got taken off the same account for april. How can I fix this and get my overpaid money back?
Hello, I just used the 10% off through the Playstation Store for Spotify Premium. I had an ongoing Premium subscription. Both got taken off the same account for april. How can I fix...
Regular
883 Views
3 replies
0 likes
playstation plus
Spotify Premium
- 883 Views
- 3 replies
- 0 likes
Premium Trial?
I got an email about a Spotify trial beginning on April 29th, but it hasn’t worked at all and it is supposed to last a week, how do I fix this as I do want to enjoy the trial
I got an email about a Spotify trial beginning on April 29th, but it hasn’t worked at all and it is supposed to last a week, how do I fix this as I do want to enjoy the trial
Spotify Star
229 Views
1 replies
0 likes
- 229 Views
- 1 replies
- 0 likes
I cant make a payment
Hye spotify can you help me. I cant pay my premium
Hye spotify can you help me. I cant pay my premium 😭😭
Spotify Star
263 Views
1 replies
0 likes
- 263 Views
- 1 replies
- 0 likes
Adding family member but not getting the screens
I go to accounts and it only shows username and subscription. It doesn’t offer anything else. When I switched to premium it allowed me to send invites to my family but now it doesn’t show and my family didn’t respond in a timely manner.
I go to accounts and it only shows username and subscription. It doesn’t offer anything else. When I switched to premium it allowed me to send invites to my family but now it doesn’t show and my fami...
Casual Listener
195 Views
1 replies
0 likes
- 195 Views
- 1 replies
- 0 likes
Subscribtion Renewed?
HelloI subscribed in Spotify Premium last year or so. Today I've realised that I cannot get accessed to my playlist. I had to log in, change my password. And an ad from Spotify asks me if I wanted to subscribe in Spotify Premium. I don't get it. Is t...
Hello I subscribed in Spotify Premium last year or so. Today I've realised that I cannot get accessed to my playlist. I had to log in, change my password. And an ad from Spotify asks me if I wanted ...
Community Legend
241 Views
1 replies
0 likes
- 241 Views
- 1 replies
- 0 likes
How to resubscribe to Spotify student
Hello,I already have a spotify account and I would like to add the student discount, how do I do that?
Hello, I already have a spotify account and I would like to add the student discount, how do I do that?
Community Legend
1347 Views
1 replies
0 likes
- 1347 Views
- 1 replies
- 0 likes
How do I contact Spotify about my subscription?
I was charged for Premium but I cancelled my autopay. Is there a way to be refunded? I also want to change to a Student Premium account.
I was charged for Premium but I cancelled my autopay. Is there a way to be refunded? I also want to change to a Student Premium account.
Spotify Star
398 Views
1 replies
0 likes
- 398 Views
- 1 replies
- 0 likes
How can I get invoice
Hi, i need an invoice for my company with your VAT number, how can i get it? i know this page: https://www.spotify.com/pl/account/subscription/receipt/ no solutions here.
Hi, i need an invoice for my company with your VAT number, how can i get it? i know this page: https://www.spotify.com/pl/account/subscription/receipt/ no solution...
Spotify Star
855 Views
1 replies
0 likes
- 855 Views
- 1 replies
- 0 likes
Spotify Premium não liberou
Efetuei o pagamento do Spotify Premium para estudantes, já foi debitado do cartão de crédito e a SheerID já confirmou a identidade de estudante, no entanto não liberou minha conta Premium já tem mais de 24 hrs da liberação da ID e ainda consta como c...
Efetuei o pagamento do Spotify Premium para estudantes, já foi debitado do cartão de crédito e a SheerID já confirmou a identidade de estudante, no entanto não liberou minha conta Premium já tem mais...
Spotify Star
297 Views
1 replies
0 likes
- 297 Views
- 1 replies
- 0 likes
Carte de crédit
Salut ma carte de crédit a été débité quatre fois cela n'est pas normal comment peut on y résoudre car je suis extrêmement énerver
Salut ma carte de crédit a été débité quatre fois cela n'est pas normal comment peut on y résoudre car je suis extrêmement énerver
Newbie
585 Views
4 replies
0 likes
- 585 Views
- 4 replies
- 0 likes
Claiming Fido promotion
Hey, I'm currently studying at UW in Canada and I signed up with Fido. Part of the deal was 6 months of Spotify premium, however, it won't let me subscribe using my credit card. When I change the region to reflect my payment method I get automaticall...
Hey, I'm currently studying at UW in Canada and I signed up with Fido. Part of the deal was 6 months of Spotify premium, however, it won't let me subscribe using my credit card. When I chang...
Community Legend
296 Views
1 replies
0 likes
- 296 Views
- 1 replies
- 0 likes