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Solved!! Your Sound Capsule: Following your listening stats

You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...

Spotify Star

DanteTheThird

Newbie

303674 Views

96 replies

91 likes

  • 303674 Views
  • 96 replies
  • 91 likes

Solved!! Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

Spotify Star

Uthegen

Regular

169688 Views

242 replies

44 likes

  • 169688 Views
  • 242 replies
  • 44 likes

Solved!!Superuser Contribution How can I report an album hosted on spotify with poor sound quality?

I want to add https://open.spotify.com/track/5Ksdf6hHQKYJ3pvDD9GW3O?si=7122b613f6634620 to one of my playlists, but found that the sound quality of the version on spotify is murky compared to how its supposed to sound (see https://www.youtube.com/wat...

Newbie

I want to add https://open.spotify.com/track/5Ksdf6hHQKYJ3pvDD9GW3O?si=7122b613f6634620 to one of my playlists, but found that the sound quality of the version on spotify is murky compared to how its...

scottmace

Casual Listener

393 Views

4 replies

0 likes

  • 393 Views
  • 4 replies
  • 0 likes

Superuser Contribution Sorting by album doesn't properly sort songs

When I shuffle by album, it shuffles the songs to a random order, instead of sorting the way that they appear on the album. I reinstalled, logged out and in, cleared cache and data and restarted my phone multiple times. Is happening in all my devices...

Casual Listener

When I shuffle by album, it shuffles the songs to a random order, instead of sorting the way that they appear on the album. I reinstalled, logged out and in, cleared cache and data and restarted my p...

Yo-C

Music Fan

1257 Views

7 replies

0 likes

  • 1257 Views
  • 7 replies
  • 0 likes

Superuser Contribution Top Songs 2023 Playlist Missing

The playlist for the Spotify wrapped 2023 playlist is gone from my library. I seen that it was fixed for some people but I'm still having issues.Plan PremiumCountry Canada DevicePixel 6Operating System Android (iOS 10, Android Oreo, Windows 10,etc.) ...

Newbie

The playlist for the Spotify wrapped 2023 playlist is gone from my library. I seen that it was fixed for some people but I'm still having issues. Plan Premium Country Canada   Device P...

MihailY

Moderator

526 Views

1 replies

0 likes

  • 526 Views
  • 1 replies
  • 0 likes

Superuser Contribution Sort by Unplayed

I pay for spotify and I find it extremely annoying that I can't filter my podcasts by UNPLAYED episodes without having to do it each and every time I want to listen. Spotify says this is expected behavior. HOW IS THIS EXPECTED BEHAVIOR? Why would you...

Newbie

I pay for spotify and I find it extremely annoying that I can't filter my podcasts by UNPLAYED episodes without having to do it each and every time I want to listen. Spotify says this is expected beh...

Eni

Moderator

585 Views

1 replies

1 likes

filter
filter by unplayed
podcast
podcast filter
Podcasts
save
save filter
sort
sort by unplayed
Unplayed
  • 585 Views
  • 1 replies
  • 1 likes

Superuser Contribution I cannot play or download any podcast I’ve previously listened to

For some reason I can only play or download new podcasts any time I try to download or play an old podcast (only video pods) it won’t let me and says network error I’ve tried everything listed to this website and nothing seems to work

Casual Listener

For some reason I can only play or download new podcasts any time I try to download or play an old podcast (only video pods) it won’t let me and says network error I’ve tried everything listed to thi...

Yordan

Moderator

306 Views

1 replies

0 likes

  • 306 Views
  • 1 replies
  • 0 likes

Superuser Contribution Top songs 2023 still missing

PlanPremiumCountryAustralia DeviceiPhone 14 Pro My Question or IssueTried restarting my device but still no luck, not in recovered playlists either.

Newbie

Plan Premium Country Australia   Device iPhone 14 Pro   My Question or Issue Tried restarting my device but still no luck, not in recovered playlists either. 

Dessi

Moderator

306 Views

1 replies

0 likes

  • 306 Views
  • 1 replies
  • 0 likes

Superuser Contribution How do I rearrange my songs in my playlist?

In my mobile app and on the website I can not rearrange my songs in the order I want i can only do it by album or creator and some others but not freely. I know you used to be able to but now I cant

Visitor

In my mobile app and on the website I can not rearrange my songs in the order I want i can only do it by album or creator and some others but not freely. I know you used to be able to but now I cant

YosemiteSamurai

Visitor

21885 Views

9 replies

0 likes

  • 21885 Views
  • 9 replies
  • 0 likes

my podcast has disappeared

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

DeeTee1

Visitor

730 Views

6 replies

0 likes

  • 730 Views
  • 6 replies
  • 0 likes

Superuser Contribution Offline Backup doesn't work

Hi everyone This is my post here since I'm having issues with my Spotify app:Today my 3 month Premium ended and I forgot about it until I entered the app. Naturally I bought it again (I only buy e-codes in stores or online).I noticed that Offline Bac...

Newbie

Hi everyone 👋  This is my post here since I'm having issues with my Spotify app: Today my 3 month Premium ended and I forgot about it until I entered the app. Naturally I bought it again (I o...

MihailY

Moderator

2359 Views

3 replies

0 likes

  • 2359 Views
  • 3 replies
  • 0 likes

Superuser Contribution Won't let me add local files to my playlist

PlanPremiumCountryUSADeviceMoto g 5g 2024Operating SystemAndroid 14 My Question or IssueRecently certain playlist won't let me add local files to them, I tried it with several songs with the same results. It will only allow them to actually be added ...

Newbie

Plan Premium Country USA Device Moto g 5g 2024 Operating System Android 14   My Question or Issue Recently certain playlist won't let me add local files to them, I tried it with severa...

Ivelina

Moderator

194 Views

1 replies

0 likes

  • 194 Views
  • 1 replies
  • 0 likes

My liked songs. Stuck in a loop

PlanFamily basicCountryUSDeviceDoesn't matterOperating SystemDoesn't matter My Question or IssueI have over 1400 liked songs however when I play my like songs on random Spotify only plays maybe 30-40 songs and puts them on a loop. I pay for this serv...

Visitor

Plan Family basic Country US Device Doesn't matter Operating System Doesn't matter   My Question or Issue I have over 1400 liked songs however when I play my like songs on random Spoti...

ribezaz

Spotify Star

348 Views

3 replies

2 likes

  • 348 Views
  • 3 replies
  • 2 likes

Superuser Contribution Search Function No Longer Working as Effectively

PlanPremiumCountryUSADeviceTested on Windows Desktop version and Android app My Question or IssueI have noticed that some change to the search function has caused it to stop finding results as effectively as it did. I think the change would have been...

Casual Listener

Plan Premium Country USA Device Tested on Windows Desktop version and Android app   My Question or Issue I have noticed that some change to the search function has caused it to stop find...

SWGHL

Music Fan

3363 Views

16 replies

4 likes

  • 3363 Views
  • 16 replies
  • 4 likes

Artist not showing up on my Top Artists this month section despite having their songs on repeat 24/7

Hi, hope everyone is doing amazing today! So for the past couple months I encountered this issue to where there was an artist that was showing up on my top artists this month section despite having only their music on loop 24/7 (their songs however w...

Regular

Hi, hope everyone is doing amazing today!   So for the past couple months I encountered this issue to where there was an artist that was showing up on my top artists this month section despite...

whosejeffisthis

Casual Listener

555 Views

1 replies

1 likes

  • 555 Views
  • 1 replies
  • 1 likes

Superuser Contribution Auto-generated playlist cover not appearing on MacOS desktop applicaiton

PlanPremiumCountryUSADeviceMacBook Air M3 (A3113)Operating SystemMacOS Sequoia 15.1 My Question or IssueI have one playlist which will not display the auto-generated playlist cover (i.e. the album covers of the first 4 songs). It's just this playlist...

Casual Listener

Plan Premium Country USA Device MacBook Air M3 (A3113) Operating System MacOS Sequoia 15.1   My Question or Issue I have one playlist which will not display the auto-generated playlist...

Elena

Moderator

766 Views

1 replies

0 likes

  • 766 Views
  • 1 replies
  • 0 likes

Liked songs playlist

PlanPremiumCountry Nigeria DeviceIPhone 14Operating SystemiOS 18.0.1 My Question or IssueHow do I delete all the music from the playlist of my favorite songs in one action. I tried to select all the music on the computer and delete it, but I get the ...

Visitor

  Plan Premium Country  Nigeria   Device IPhone 14 Operating System iOS 18.0.1   My Question or Issue How do I delete all the music from the playlist of my favorite so...

Luan

Spotify Star

313 Views

1 replies

0 likes

  • 313 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Help Identifying a Deleted Spotify Album

Hello there!I’m trying to remember the name of an album that used to be on Spotify but is now deleted. It had exactly 13 songs, and I managed to save all of them except for the first track. Unfortunately, I can't see the album name anymore, and it's ...

Newbie

Hello there! I’m trying to remember the name of an album that used to be on Spotify but is now deleted. It had exactly 13 songs, and I managed to save all of them except for the first track. Unfortu...

Vasil

Moderator

814 Views

2 replies

0 likes

  • 814 Views
  • 2 replies
  • 0 likes

Superuser Contribution How Do I turn off AI suggestions in my playlist?

PlanPremiumCountryUSA DeviceiPhone SEOperating SystemiOS 17.6.1 My Question or IssueI have made a few playlists for myself. Recently, Spotify has added or let AI add songs to my playlists. I do not want or need AI's help with my playlists; I only wan...

Visitor

  Plan Premium Country USA   Device iPhone SE Operating System iOS 17.6.1   My Question or Issue I have made a few playlists for myself. Recently, Spotify has added or le...

bravesirhugh

Visitor

6394 Views

11 replies

7 likes

  • 6394 Views
  • 11 replies
  • 7 likes

Superuser Contribution Account hijacked

PlanPremiumCountryMalaysiaDevice(Pixel 5, Samsung A21, Ipad, Windows 11)+Operating System My Question or IssueSomeone accessed my account and changed my password. Using my paid account, playing**bleep** songs for up to 12 hours. I want to delete my h...

Visitor

Plan Premium Country Malaysia Device (Pixel 5, Samsung A21, Ipad, Windows 11)+ Operating System   My Question or Issue Someone accessed my account and changed my password. Using my paid...

Eni

Moderator

494 Views

1 replies

0 likes

  • 494 Views
  • 1 replies
  • 0 likes