Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Your Library

Get help with Your Library on all devices.

Start a topic

Forum Posts

Your Sound Capsule: Following your listening stats

You probably already know Spotify launches every year, Spotify Wrapped, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's really l...

IMG_6759.jpg IMG_6760.jpg IMG_6761.jpg IMG_6764.jpg
  • Spotify Star
  • Spotify Star
  • lad_elusive
  • Regular
  • 76966 Views
  • 61 replies
  • 67 likes
  • 76966 Views
  • 61 replies
  • 67 likes

Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

IMG_6446.png
  • Spotify Star
  • Spotify Star
  • hazeyp
  • Newbie
  • 40554 Views
  • 58 replies
  • 30 likes
  • 40554 Views
  • 58 replies
  • 30 likes

Spotify Takes Listening With Friends to Another Level with Jam

Spotify is introducing a more fun, intuitive, and collaborative social listening experience with Jam. Whether you’re together or apart, joining a Jam with your loved ones is now simpler than ever by tapping phones, scanning a QR code, or sharing a li...

Community Blog Post.png
  • Spotify Star
  • Spotify Star
  • Okiedokiedorkie
  • Casual Listener
  • 135066 Views
  • 62 replies
  • 48 likes
  • Connect
    JAM
  • 135066 Views
  • 62 replies
  • 48 likes

Sort liked songs by the earliest likes

So liked songs can be played in the order they were liked.

  • Visitor
  • So liked songs can be played in the order they were liked.
  • dianacristiana2003
  • Casual Listener
  • 139 Views
  • 1 replies
  • 0 likes
  • 139 Views
  • 1 replies
  • 0 likes

Superuser Contribution i cannot download a playlist to a new device, a Swimbuds device .

new swimbuds bone conduction underwater audio. I have a spotify playlist. How do I download the playlist to my computer although it is in my library, and then download to my device--the swimbuds.

  • Visitor
  • new swimbuds bone conduction underwater audio. I have a spotify playlist. How do I download the playlist to my computer although it is in my library, and then download to my device--the swimbuds.
  • sfwinger
  • Visitor
  • 686 Views
  • 2 replies
  • 0 likes
  • 686 Views
  • 2 replies
  • 0 likes

Superuser Contribution i cant delete a podcast i have because the user got deleted

When i cleaned out my library and i went to go delete a podcast it wouldnt load so i tried putting in the user..which didnt work when i realised that the user was deleted i thought “oh my gosh how am i gonna delete it?” And yeah now im here…i really ...

  • Visitor
  • When i cleaned out my library and i went to go delete a podcast it wouldnt load so i tried putting in the user..which didnt work when i realised that the user was deleted i thought “oh my gosh how am...
  • Eni
  • Moderator
  • 107 Views
  • 1 replies
  • 0 likes
  • 107 Views
  • 1 replies
  • 0 likes

Superuser Contribution Shuffle Entire Library

PlanPremiumCountryUsDeviceAndroid My Question or IssueHow do I play my entire library on shuffle please!?

  • Visitor
  • Plan Premium Country Us Device Android      My Question or Issue How do I play my entire library on shuffle please!?
  • Not applicable
  • 1413 Views
  • 3 replies
  • 6 likes
  • 1413 Views
  • 3 replies
  • 6 likes

Superuser Contribution Keep all downloads on new iPhone

Hello, Did some searching but didn’t get a straightforward answer. I keep a lot of music downloaded on my iPhone but when I upgrade I always seem to lose it all. I understand I have to redownload all the songs I have for offline (which is annoying an...

  • Casual Listener
  • Hello,   Did some searching but didn’t get a straightforward answer. I keep a lot of music downloaded on my iPhone but when I upgrade I always seem to lose it all. I understand I have to redow...
  • greensnoopy
  • Casual Listener
  • 2236 Views
  • 5 replies
  • 0 likes
  • 2236 Views
  • 5 replies
  • 0 likes

Superuser Contribution Undo queue clear?

PremiumAustralia Windows 10 I accidentally clicked on the last song in my queue and it cleared it entirely. Is is possible to undo this and get my old queue back.

  • Casual Listener
  • Premium Australia   Windows 10   I accidentally clicked on the last song in my queue and it cleared it entirely.  Is is possible to undo this and get my old queue back.   ...
  • rcoupi
  • Newbie
  • 2300 Views
  • 4 replies
  • 1 likes
  • 2300 Views
  • 4 replies
  • 1 likes

Superuser Contribution Shuffle keeps getting disabled

Hi, I've noticed for a few weeks that the shuffle option keeps getting disabled every time I launch Spotify. Whether it's on my phone app, my laptop app or even on a navigator (Chrome), for some reason I am forced to activate the shuffle because this...

  • Casual Listener
  • Hi,   I've noticed for a few weeks that the shuffle option keeps getting disabled every time I launch Spotify. Whether it's on my phone app, my laptop app or even on a navigator (Chrome), for ...
  • declanshanaghy
  • Visitor
  • 533 Views
  • 6 replies
  • 2 likes
  • 533 Views
  • 6 replies
  • 2 likes

Superuser Contribution CAN'T ADD SONGS TO QUEUE

I do a queue of about 150 songs each day to play in the background as I work. Today, it only let me add about 78 songs. I try to add songs to the queue and it gives the message that the song has been added to the queue, but I can't see that it has be...

  • Regular
  • I do a queue of about 150 songs each day to play in the background as I work. Today, it only let me add about 78 songs. I try to add songs to the queue and it gives the message that the song has been...
  • Spottyusersince2012
  • Newbie
  • 1955 Views
  • 11 replies
  • 3 likes
  • 1955 Views
  • 11 replies
  • 3 likes

Superuser Contribution Recovery playlists from deleted folder

Basics: Desktop (web and app). Windows. I deleted a folder with many playlists. I tried recover playlist, but I think this was an accidental deletion, more than three months ago. I did some research and found some of them by "viewing public playlist"...

  • Newbie
  • ...ome research and found some of them by "viewing public playlist" ( and through remembering a few of the playlist's names). The issue is I have over 1000 playlists, and when I view all public playlists, i...
  • Eni
  • Moderator
  • 132 Views
  • 1 replies
  • 0 likes
  • 132 Views
  • 1 replies
  • 0 likes

Superuser Contribution Public "Discover Weekly" compilation

There is a public compilation that uses "Discover Weekly" as its name. The music is **bleep** but the publisher probably thought it was a smart thing to do to get some attention.The obvious issue is that when I ask Google to play Discover Weekly, it ...

  • Regular
  • There is a public compilation that uses "Discover Weekly" as its name. The music is **bleep** but the publisher probably thought it was a smart thing to do to get some attention. The obvious issue i...
  • RB_bigkisses
  • Regular
  • 185 Views
  • 3 replies
  • 0 likes
  • 185 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Liked songs shows two of the same song

When clicking the "add to playlist" button for songs, the dialogue that pops up doesn't show all of the playlists the song is added to?100 Bad Days by AJR is added to my following playlists: Rockets, Chill, Shower, Road Trip, and Liked Songs (Twice?)...

  • Casual Listener
  • When clicking the "add to playlist" button for songs, the dialogue that pops up doesn't show all of the playlists the song is added to? 100 Bad Days by AJR is added to my following playlists: Rock...
  • Joan
  • Moderator
  • 337 Views
  • 3 replies
  • 0 likes
  • 337 Views
  • 3 replies
  • 0 likes

Superuser Contribution Playlist Vanished

PlanPremium (since 2009) CountryUKDeviceallOperating Systemn/a My Question or IssueHey, I had a playlist which I've had for a few years now. I was listening to it last week.It's suddenly vanished from my library - It's not in the folder it was and wh...

  • Casual Listener
  •     Plan Premium (since 2009)   Country UK Device all Operating System n/a   My Question or Issue Hey, I had a playlist which I've had for a few years now. I was list...
  • Ivelina
  • Moderator
  • 135 Views
  • 2 replies
  • 0 likes
  • 135 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Das Bearbeiten von großen Playlisten dauert sehr lange!

Hallo, ich habe mir eine sehr große Playlist zusammengestellt (ca. 9.500 Songs). 10.000 Titel können ja in einer Playlist angelegt werden. Beim Zusammenstellen sind natürlich viele Titel doppelt oder ähnliche in der Playlist gelandet. Ich wollte die ...

  • Casual Listener
  • Hallo, ich habe mir eine sehr große Playlist zusammengestellt (ca. 9.500 Songs). 10.000 Titel können ja in einer Playlist angelegt werden. Beim Zusammenstellen sind natürlich viele Titel doppelt oder...
  • Elli_963
  • Regular
  • 1537 Views
  • 4 replies
  • 0 likes
  • 1537 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution I can't add songs to playlists while Spotify is without Internet connection

My Question or IssueHow to replicate: Turn off Internet connection. Find a song and try adding it to a play list. The app throws an error "Sorry, something went wrong." when having selected a playlist and pressing OK. Pressing OK again gives the same...

  • Gig Goer
  • My Question or Issue How to replicate: Turn off Internet connection. Find a song and try adding it to a play list. The app throws an error "Sorry, something went wrong." when having selected a playl...
  • jonizc
  • Newbie
  • 596 Views
  • 3 replies
  • 0 likes
  • Add Items to Playlist
    Android
    Android 10
    No Internet
    no internet connection available
    playlist
  • 596 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution My 2019 Wrapped show an artist that I never heard

My 2019 Wrapped show an artist that I never heard. Most of the songs played comes from this artist, but I do t even know him. is there any away to see stats about my account? Or devices connected with my account ? im wondering if somebody else is usi...

  • Newbie
  • My 2019 Wrapped show an artist that I never heard. Most of the songs played comes from this artist, but I do t even know him.    is there any away to see stats about my account? Or device...
  • Michaak
  • Casual Listener
  • 31924 Views
  • 80 replies
  • 29 likes
  • 31924 Views
  • 80 replies
  • 29 likes

Solved!!Superuser Contribution Viewing songs in your playlist

I used to be able to view all of my songs in my playlist by clicking on the group of songs under add songs. Why can’t I do that anymore? Does it have to do with the amount of songs I have on my playlist?

  • Regular
  • I used to be able to view all of my songs in my playlist by clicking on the group of songs under add songs. Why can’t I do that anymore? Does it have to do with the amount of songs I have on my playl...
  • peter4good
  • Casual Listener
  • 2039 Views
  • 13 replies
  • 1 likes
  • 2039 Views
  • 13 replies
  • 1 likes

copy my playlists to usb

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Amayy
  • Spotify Star
  • 96 Views
  • 1 replies
  • 0 likes
  • 96 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify removed liked songs

I just logged into Spotify (linked with Facebook) after getting an internet disconnect, and I've found out that a huge majority of songs in my "liked songs" folder (the one where you click hearts) have disappeared. I've had tons of songs in there, bu...

  • Casual Listener
  • I just logged into Spotify (linked with Facebook) after getting an internet disconnect, and I've found out that a huge majority of songs in my "liked songs" folder (the one where you click hearts) ha...
  • MartinT
  • Moderator
  • 4333 Views
  • 11 replies
  • 0 likes
  • 4333 Views
  • 11 replies
  • 0 likes

Superuser Contribution Stop after every song in a playlist

Is there any way to make the music stop after every song in a playlist?Hi everyone!My mother works as a dance teacher and she usually plays songs on Spotify during her classes. She makes a different playlist for each class. The problem is that after ...

  • Visitor
  • Is there any way to make the music stop after every song in a playlist? Hi everyone! My mother works as a dance teacher and she usually plays songs on Spotify during her classes. She makes a differ...
  • Susan_GP
  • Moderator
  • 206 Views
  • 1 replies
  • 0 likes
  • 206 Views
  • 1 replies
  • 0 likes