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Solved!! Your Sound Capsule: Following your listening stats

You probably already know Spotify releases the Spotify Wrapped every year, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's reall...

Spotify Star

DanteTheThird

Newbie

304053 Views

96 replies

91 likes

  • 304053 Views
  • 96 replies
  • 91 likes

Solved!! Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

Spotify Star

Uthegen

Regular

170339 Views

242 replies

44 likes

  • 170339 Views
  • 242 replies
  • 44 likes

Solved!!Superuser Contribution Random songs showing up in Liked Songs

A lot of random songs keep showing up in my likes. I checked Stats.fm and there's 0 lifetime streams for the songs or the artists. Edit: they're not even similar to my music taste. Here's a couple: PlanPremiumCountryUnited States Device Samsung Galax...

Newbie

A lot of random songs keep showing up in my likes. I checked Stats.fm and there's 0 lifetime streams for the songs or the artists. Edit: they're not even similar to my music taste.   Here's a ...

Not applicable

581 Views

2 replies

0 likes

  • 581 Views
  • 2 replies
  • 0 likes

Superuser Contribution Sound Capsule displaying incorrect stats for October

PlanPremiumCountryBrazilDeviceSamsung Galaxy S20 FEOperating SystemAndroid 13 (Tiramisu)Spotify Version8.9.92.408IssueToday 11/21/2024 I went check on some of my older Sound Capsule posts and saw that my October stats are completly wrong. My top song...

Newbie

Plan Premium Country Brazil Device Samsung Galaxy S20 FE Operating System Android 13 (Tiramisu) Spotify Version 8.9.92.408 Issue Today 11/21/2024 I went check on some of my older Sound Cap...

Novy

Moderator

1069 Views

5 replies

0 likes

  • 1069 Views
  • 5 replies
  • 0 likes

Lost my Daily Playlist

Since I changed the country of my account from France to Canada, I can no longer find or listen to the Daily playlist. It was a mix of French news podcasts and my own songs, generated automatically every day.

Visitor

Since I changed the country of my account from France to Canada, I can no longer find or listen to the Daily playlist. It was a mix of French news podcasts and my own songs, generated automatically e...

joestros

Regular

393 Views

2 replies

0 likes

  • 393 Views
  • 2 replies
  • 0 likes

Spotify has created 600 playlists randomly

Spotify has created 600 playlists in my profile randomly. I need them to be deleted easilyPlanPremiumCountrySpainDeviceEveryoneOperating SystemEveryone My Question or Issue

Visitor

Spotify has created 600 playlists in my profile randomly. I need them to be deleted easily Plan Premium Country Spain Device Everyone Operating System Everyone   My Question or Issue ...

Amay

Spotify Star

139 Views

1 replies

0 likes

  • 139 Views
  • 1 replies
  • 0 likes

Doesn't work the collaborator mode

PlanPremiumCountryHungaryDevice(Honor)Operating System(Android) My Question or IssueI received a link to join the playlist editing. I opened it, added it to my collection and to my profile. And I still can't add songs.

Casual Listener

Plan Premium Country Hungary Device (Honor) Operating System (Android)   My Question or Issue I received a link to join the playlist editing. I opened it, added it to my collection and...

Luan

Spotify Star

312 Views

1 replies

0 likes

collaborator
  • 312 Views
  • 1 replies
  • 0 likes

Add to queue doesn't work

Add to queue doesn't work after playing a song using gestures on Android. Steps to repro: 1. Open liked songs2. Play a song3. On the same or another song in liked songs, use the swipe gesture to add a song to the queue. Nothing will happen If you clo...

Visitor

Add to queue doesn't work after playing a song using gestures on Android.   Steps to repro:   1. Open liked songs 2. Play a song 3. On the same or another song in liked songs, use the...

tr3intamil

Visitor

359 Views

2 replies

0 likes

  • 359 Views
  • 2 replies
  • 0 likes

Someone else hacked/logged into my account. Now all discovery/suggested is music I don't listen to.

They were only on there for ONE day before I found out and deleted all their saved/liked music. Why is my discover and release radar all suggestions for them now? Is there anyway I can get MY real data/suggestions back?

Visitor

They were only on there for ONE day before I found out and deleted all their saved/liked music. Why is my discover and release radar all suggestions for them now?   Is there anyway I can get M...

Amay

Spotify Star

488 Views

1 replies

0 likes

  • 488 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution How can I report an album hosted on spotify with poor sound quality?

I want to add https://open.spotify.com/track/5Ksdf6hHQKYJ3pvDD9GW3O?si=7122b613f6634620 to one of my playlists, but found that the sound quality of the version on spotify is murky compared to how its supposed to sound (see https://www.youtube.com/wat...

Newbie

I want to add https://open.spotify.com/track/5Ksdf6hHQKYJ3pvDD9GW3O?si=7122b613f6634620 to one of my playlists, but found that the sound quality of the version on spotify is murky compared to how its...

scottmace

Casual Listener

395 Views

4 replies

0 likes

  • 395 Views
  • 4 replies
  • 0 likes

Superuser Contribution Sorting by album doesn't properly sort songs

When I shuffle by album, it shuffles the songs to a random order, instead of sorting the way that they appear on the album. I reinstalled, logged out and in, cleared cache and data and restarted my phone multiple times. Is happening in all my devices...

Casual Listener

When I shuffle by album, it shuffles the songs to a random order, instead of sorting the way that they appear on the album. I reinstalled, logged out and in, cleared cache and data and restarted my p...

Yo-C

Music Fan

1277 Views

7 replies

0 likes

  • 1277 Views
  • 7 replies
  • 0 likes

Superuser Contribution Top Songs 2023 Playlist Missing

The playlist for the Spotify wrapped 2023 playlist is gone from my library. I seen that it was fixed for some people but I'm still having issues.Plan PremiumCountry Canada DevicePixel 6Operating System Android (iOS 10, Android Oreo, Windows 10,etc.) ...

Newbie

The playlist for the Spotify wrapped 2023 playlist is gone from my library. I seen that it was fixed for some people but I'm still having issues. Plan Premium Country Canada   Device P...

MihailY

Moderator

527 Views

1 replies

0 likes

  • 527 Views
  • 1 replies
  • 0 likes

Superuser Contribution Sort by Unplayed

I pay for spotify and I find it extremely annoying that I can't filter my podcasts by UNPLAYED episodes without having to do it each and every time I want to listen. Spotify says this is expected behavior. HOW IS THIS EXPECTED BEHAVIOR? Why would you...

Newbie

I pay for spotify and I find it extremely annoying that I can't filter my podcasts by UNPLAYED episodes without having to do it each and every time I want to listen. Spotify says this is expected beh...

Eni

Moderator

589 Views

1 replies

1 likes

filter
filter by unplayed
podcast
podcast filter
Podcasts
save
save filter
sort
sort by unplayed
Unplayed
  • 589 Views
  • 1 replies
  • 1 likes

Superuser Contribution I cannot play or download any podcast I’ve previously listened to

For some reason I can only play or download new podcasts any time I try to download or play an old podcast (only video pods) it won’t let me and says network error I’ve tried everything listed to this website and nothing seems to work

Casual Listener

For some reason I can only play or download new podcasts any time I try to download or play an old podcast (only video pods) it won’t let me and says network error I’ve tried everything listed to thi...

Yordan

Moderator

321 Views

1 replies

0 likes

  • 321 Views
  • 1 replies
  • 0 likes

Superuser Contribution Top songs 2023 still missing

PlanPremiumCountryAustralia DeviceiPhone 14 Pro My Question or IssueTried restarting my device but still no luck, not in recovered playlists either.

Newbie

Plan Premium Country Australia   Device iPhone 14 Pro   My Question or Issue Tried restarting my device but still no luck, not in recovered playlists either. 

Dessi

Moderator

307 Views

1 replies

0 likes

  • 307 Views
  • 1 replies
  • 0 likes

Superuser Contribution How do I rearrange my songs in my playlist?

In my mobile app and on the website I can not rearrange my songs in the order I want i can only do it by album or creator and some others but not freely. I know you used to be able to but now I cant

Visitor

In my mobile app and on the website I can not rearrange my songs in the order I want i can only do it by album or creator and some others but not freely. I know you used to be able to but now I cant

YosemiteSamurai

Visitor

23044 Views

9 replies

0 likes

  • 23044 Views
  • 9 replies
  • 0 likes

my podcast has disappeared

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

DeeTee1

Visitor

734 Views

6 replies

0 likes

  • 734 Views
  • 6 replies
  • 0 likes

Superuser Contribution Offline Backup doesn't work

Hi everyone This is my post here since I'm having issues with my Spotify app:Today my 3 month Premium ended and I forgot about it until I entered the app. Naturally I bought it again (I only buy e-codes in stores or online).I noticed that Offline Bac...

Newbie

Hi everyone 👋  This is my post here since I'm having issues with my Spotify app: Today my 3 month Premium ended and I forgot about it until I entered the app. Naturally I bought it again (I o...

MihailY

Moderator

2439 Views

3 replies

0 likes

  • 2439 Views
  • 3 replies
  • 0 likes

Superuser Contribution Won't let me add local files to my playlist

PlanPremiumCountryUSADeviceMoto g 5g 2024Operating SystemAndroid 14 My Question or IssueRecently certain playlist won't let me add local files to them, I tried it with several songs with the same results. It will only allow them to actually be added ...

Newbie

Plan Premium Country USA Device Moto g 5g 2024 Operating System Android 14   My Question or Issue Recently certain playlist won't let me add local files to them, I tried it with severa...

Ivelina

Moderator

194 Views

1 replies

0 likes

  • 194 Views
  • 1 replies
  • 0 likes

My liked songs. Stuck in a loop

PlanFamily basicCountryUSDeviceDoesn't matterOperating SystemDoesn't matter My Question or IssueI have over 1400 liked songs however when I play my like songs on random Spotify only plays maybe 30-40 songs and puts them on a loop. I pay for this serv...

Visitor

Plan Family basic Country US Device Doesn't matter Operating System Doesn't matter   My Question or Issue I have over 1400 liked songs however when I play my like songs on random Spoti...

ribezaz

Spotify Star

350 Views

3 replies

2 likes

  • 350 Views
  • 3 replies
  • 2 likes