Help Wizard

Step 1

NEXT STEP

Your Library

Get help with Your Library on all devices.

Start a topic

Forum Posts

Spotify Takes Listening With Friends to Another Level with Jam

Spotify is introducing a more fun, intuitive, and collaborative social listening experience with Jam. Whether you’re together or apart, joining a Jam with your loved ones is now simpler than ever by tapping phones, scanning a QR code, or sharing a li...

Community Blog Post.png
  • Spotify Star
  • Spotify Star
  • gordonHorry566
  • Casual Listener
  • 69989 Views
  • 55 replies
  • 43 likes
  • Connect
    JAM
  • 69989 Views
  • 55 replies
  • 43 likes

Introducing Smart Shuffle!

Introducing Smart Shuffle! We know that our users love creating their own playlists to capture key moments in time – in fact, playlists created by users often become their most-streamed playlist for the first several months but listening to these pla...

Joan_0-1678291161091.png Joan_2-1678291160675.png Joan_3-1678291160655.png Elena_1-1678292065514.png
  • Moderator
  • Moderator
  • strerd
  • Music Fan
  • 220043 Views
  • 1128 replies
  • 41 likes
  • 220043 Views
  • 1128 replies
  • 41 likes

The Heart button is being replaced with a (+) Plus button

Starting in March 2023, the ♡ Heart button will start being replaced with a (+) Plus button for saving things to Your Library. Things that have been saved to Your Library will now show a green ✔ Check icon instead of a green Heart icon. This new expe...

The Heart button is now a Plus button.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 3047 Views
  • 1 replies
  • 2 likes
  • 3047 Views
  • 1 replies
  • 2 likes

Shuffle Multiple Playlists?

Would love to see a feature where multiple playlists could be shuffled together for a longer-play mix. Please?

  • Casual Listener
  • Would love to see a feature where multiple playlists could be shuffled together for a longer-play mix. Please?
  • River3237
  • Newbie
  • 33657 Views
  • 53 replies
  • 68 likes
  • Playlists
    shuffle
  • 33657 Views
  • 53 replies
  • 68 likes

Superuser Contribution SWIPE RIGHT TO QUEUE A SONG

Spotify should reimplement the feature to swipe right to queue a song/swipe left to save a song!!!! Why is it only available on playlists and not in the Liked Songs playlist??? There’s no reason for the feature to not be available for use throughout ...

  • Casual Listener
  • Spotify should reimplement the feature to swipe right to queue a song/swipe left to save a song!!!! Why is it only available on playlists and not in the Liked Songs playlist??? There’s no reason for ...
  • AleBurzio
  • Casual Listener
  • 814 Views
  • 5 replies
  • 1 likes
  • 814 Views
  • 5 replies
  • 1 likes

Superuser Contribution Playlist order was changed by Spotify permanently

PlanPremiumCountryPolandDeviceAllOperating SystemAllMy Question or IssueSince there is this constant bug with the way playlist is "shuffled" (always starting from the same song - obviously, right? ;).I've tried the good-ol "copy the playlist and dele...

  • Music Fan
  • Plan Premium Country Poland Device All Operating System All My Question or Issue Since there is this constant bug with the way playlist is "shuffled" (always starting from the same song - ob...
  • Alex
  • Spotify Legend
  • 253 Views
  • 1 replies
  • 0 likes
  • Library
    playlist
    shuffler
  • 253 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlists Order in Spotify for Android Auto and Web App Stuck in Custom Sort

Issue:Ever since early March, the playlists in Spotify for Android Auto, the Web App, and Samsung TV are all stuck in the Custom sort order even if I have the desktop and Android versions sorted by Date Added; this occurs across all of my playlists. ...

  • Roadie
  • Issue: Ever since early March, the playlists in Spotify for Android Auto, the Web App, and Samsung TV are all stuck in the Custom sort order even if I have the desktop and Android versions sorted by...
  • Lyubka
  • Moderator
  • 1428 Views
  • 8 replies
  • 2 likes
  • Android auto playlist order
    playlist bug
    playlist sorting
    Playlist Stuck on Custom
  • 1428 Views
  • 8 replies
  • 2 likes

Remove songs

It does not work to remove songs from my playlist

  • Visitor
  • It does not work to remove songs from my playlist
  • Amayy
  • Spotify Star
  • 484 Views
  • 2 replies
  • 0 likes
  • 484 Views
  • 2 replies
  • 0 likes

Can't stop Spotify from adding suggestions to my playlist.

PlanPremiumCountryMexicoDeviceAllOperating SystemAllMy Question or IssueI am a Premium with playlist with over 100 songs and Spotify keeps adding suggested songs when I don't want them. How can I avoid Spotify ruining my groove by adding sugggested s...

  • Visitor
  • Plan Premium Country Mexico Device All Operating System All My Question or Issue I am a Premium with playlist with over 100 songs and Spotify keeps adding suggested songs when I don't want t...
  • Billy-J
  • Spotify Star
  • 199 Views
  • 1 replies
  • 1 likes
  • 199 Views
  • 1 replies
  • 1 likes

Unable to download music

So I made some songs and I wanted to sync my phone to my computer so I can download the songs on my computer to my phone so I can listen to them through my phone but it keeps downloading only like 12 songs from them and I have 116 songs I made so idk...

  • Visitor
  • So I made some songs and I wanted to sync my phone to my computer so I can download the songs on my computer to my phone so I can listen to them through my phone but it keeps downloading only like 12...
  • Billy-J
  • Spotify Star
  • 159 Views
  • 1 replies
  • 0 likes
  • 159 Views
  • 1 replies
  • 0 likes

Does offline streams count?

When listening to a dowloaded song from my library, does the streams counts? How it works?

  • Visitor
  • When listening to a dowloaded song from my library, does the streams counts? How it works?  
  • Billy-J
  • Spotify Star
  • 944 Views
  • 1 replies
  • 0 likes
  • 944 Views
  • 1 replies
  • 0 likes

Superuser Contribution Daily/Weekly mixes not updating

I am encountering the same annoying issue that many have previously reported, where all of my weekly and daily mixes - Chill Mix, Daily Drive (except the podcast bits), Discover Weekly, etc - never refresh/update. They have been stuck on the exact sa...

  • Casual Listener
  • I am encountering the same annoying issue that many have previously reported, where all of my weekly and daily mixes - Chill Mix, Daily Drive (except the podcast bits), Discover Weekly, etc - never r...
  • Smallfry_
  • Casual Listener
  • 4459 Views
  • 16 replies
  • 5 likes
  • 4459 Views
  • 16 replies
  • 5 likes

How to get count by artist

PlanPremiumDeviceAllOperating SystemAll My Question or IssueSpotify used to have the option to see all artists that you've liked music for, which you could then sort by 'count', showing how many songs by each artist you've liked. Now, there doesn't s...

  • Newbie
  • Plan Premium Device All Operating System All   My Question or Issue Spotify used to have the option to see all artists that you've liked music for, which you could then sort by 'count', ...
  • MauriceMV
  • Spotify Star
  • 186 Views
  • 1 replies
  • 0 likes
  • 186 Views
  • 1 replies
  • 0 likes

Superuser Contribution Podcasts Incorrectly being marked as 'Played'

Plan:PremiumCountry: USADevice:(iPhone 11)Operating System iOS 14.6 When a new Podcast comes out. For instance one came out today that I have NOT listened to they are automatically showing as 'Played'.This is happening on my MAC desktop as well as mo...

  • Newbie
  •   Plan:Premium Country: USA Device:(iPhone 11) Operating System iOS 14.6   When a new Podcast comes out. For instance one came out today that I have NOT listened to they are auto...
  • Eni
  • Moderator
  • 534 Views
  • 3 replies
  • 0 likes
  • 534 Views
  • 3 replies
  • 0 likes

Can't delete podcast from Recently Played

PlanPremiumCountryUK DeviceAndroid 9Operating SystemWindows 10 My Question or IssueI played a coupe of podcasts one day and I can't delete them from Recently Played. I can delete songs and playlists using the Windows 10 app but when I right click on ...

  • Newbie
  • Plan Premium Country UK   Device Android 9 Operating System Windows 10   My Question or Issue I played a coupe of podcasts one day and I can't delete them from Recently Playe...
  • entontse
  • Visitor
  • 27736 Views
  • 9 replies
  • 30 likes
  • 27736 Views
  • 9 replies
  • 30 likes

Mixes not changing at all since 7/28

So apparently I used to have an issue like this during the beginning of the year when my daily mixes weren't changing. Apparently, not only are my daily mixes not changing, but also my artist mixes, my mood mixes and my genre mixes as well. I tried l...

  • Music Fan
  • So apparently I used to have an issue like this during the beginning of the year when my daily mixes weren't changing. Apparently, not only are my daily mixes not changing, but also my artist mixes, ...
  • RansomGhost
  • Music Fan
  • 104 Views
  • 1 replies
  • 0 likes
  • 104 Views
  • 1 replies
  • 0 likes

Superuser Contribution On repeat playlist not updating

Hey guys, my "on repeat" playlist hasn't updated for over a month, I have tried logging out of everything (using the button), it didn't work. Anyone who has had this issue and has a solution, please let me know, thanks, I'm kinda bored of those songs...

  • Regular
  • Hey guys, my "on repeat" playlist hasn't updated for over a month, I have tried logging out of everything (using the button), it didn't work. Anyone who has had this issue and has a solution, please ...
  • GlacioD
  • Music Fan
  • 7408 Views
  • 32 replies
  • 2 likes
  • 7408 Views
  • 32 replies
  • 2 likes

Superuser Contribution Folders under playlist or playlist under folders?

PlanPremium CountryAustralia DeviceIphone Operating SystemWindows 11 My Question or IssueI am wondering if anyone knows of an option to either add a folder under a playlist, or a playlist under a folder, similar to how you would in windows explorer. ...

  • Newbie
  • Plan Premium   Country Australia   Device Iphone   Operating System Windows 11   My Question or Issue I am wondering if anyone knows of an option to either add a fold...
  • Yordan
  • Moderator
  • 123 Views
  • 1 replies
  • 0 likes
  • 123 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify keeps playing songs I don't know

PlanPremiumCountryRomaniaDeviceSamsung phone, laptop & personal computerOperating SystemAndroid & Windows 10 My Question or IssueI am trying to listen to playlists I made/my ”Liked Songs” playlist - this means I want to listen to certain songs - howe...

1.JPG 2.JPG 3.JPG
  • Regular
  • Plan Premium Country Romania Device Samsung phone, laptop & personal computer Operating System Android & Windows 10   My Question or Issue I am trying to listen to playlists I ...
  • Alex
  • Spotify Legend
  • 206 Views
  • 1 replies
  • 0 likes
  • 206 Views
  • 1 replies
  • 0 likes

Superuser Contribution How can i remove ALL albums from spotify library?

How can i remove ALL of the albums from my spotify library without clicking the "heart" on each of them..... I have over 400 albums and want to start back at 0.... ideally a 1 click solution

  • Regular
  •  How can i remove ALL of the albums from my spotify library without clicking the "heart" on each of them..... I have over 400 albums and want to start back at 0.... ideally a 1 click solution
  • Dian
  • Spotify Legend
  • 6326 Views
  • 3 replies
  • 0 likes
  • 6326 Views
  • 3 replies
  • 0 likes

Spotify Adding Random Podcasts to My Playlists

Premium, USA My Question or IssueTwice now in the past couple of weeks, Spotify has added random podcasts to my playlists. These are not podcasts I have ever heard of, listened to, subscribed to or followed. I have spent a lot of time building my pla...

  • Regular
  • Premium, USA   My Question or Issue Twice now in the past couple of weeks, Spotify has added random podcasts to my playlists.  These are not podcasts I have ever heard of, listened to, s...
  • HeyBlondie
  • Music Fan
  • 168 Views
  • 2 replies
  • 0 likes
  • 168 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Discover weekly playlist not working

PlanPremiumCountryItalyDeviceiPhone 13 ProOperating System16.6 My Question or IssueMy Discover weekly playlist does not load at all when i try to open it.

  • Regular
  • Plan Premium Country Italy Device iPhone 13 Pro Operating System 16.6   My Question or Issue My Discover weekly playlist does not load at all when i try to open it.
  • mauroficorella
  • Regular
  • 325 Views
  • 7 replies
  • 0 likes
  • 325 Views
  • 7 replies
  • 0 likes