Help Wizard

Step 1

NEXT STEP

Your Library

Get help with Your Library on all devices.

Start a topic

Forum Posts

Your Sound Capsule: Following your listening stats

You probably already know Spotify launches every year, Spotify Wrapped, which is a rewind of your listening stats. It presents each user their listening stats for that year, including the most listened-to artists and songs, for example. It's really l...

IMG_6759.jpg IMG_6760.jpg IMG_6761.jpg IMG_6764.jpg
  • Spotify Star
  • Spotify Star
  • wcookjr
  • Casual Listener
  • 44933 Views
  • 49 replies
  • 55 likes
  • 44933 Views
  • 49 replies
  • 55 likes

Watch and Listen: Introducing music videos on Spotify

Spotify knows that the listening experience is a way to connect artists with fans on many levels. But what if we could enhance these connections with a different perspective? With this in mind, Spotify is introducing a new and powerful way to listen ...

IMG_6446.png
  • Spotify Star
  • Spotify Star
  • Mark169
  • Visitor
  • 16425 Views
  • 33 replies
  • 25 likes
  • 16425 Views
  • 33 replies
  • 25 likes

Spotify Takes Listening With Friends to Another Level with Jam

Spotify is introducing a more fun, intuitive, and collaborative social listening experience with Jam. Whether you’re together or apart, joining a Jam with your loved ones is now simpler than ever by tapping phones, scanning a QR code, or sharing a li...

Community Blog Post.png
  • Spotify Star
  • Spotify Star
  • Nadine2047
  • Newbie
  • 107955 Views
  • 59 replies
  • 48 likes
  • Connect
    JAM
  • 107955 Views
  • 59 replies
  • 48 likes

Cant see liked numbers in playlist anymore

Now its not possible to only listen to liked number cause you dont see a heart anymore梁Also it would be perfect that you can choose only to play liked numbers from a playlist殺

  • Newbie
  • Now its not possible to only listen to liked number cause you dont see a heart anymore🥺 Also it would be perfect that you can choose only to play liked numbers from a playlist🥰
  • 185 Views
  • 0 replies
  • 1 likes
  • 185 Views
  • 0 replies
  • 1 likes

Over 50% of songs missing from my playlist!

PlanPremiumCountryUSADeviceSamsung Galaxy S2 Ultra, windows laptop, desktop browsersOperating SystemAndroid, Windows My Question or Issue I reached out to support via email and keep getting the run around. More than 50% of songs on one of my playlist...

  • Newbie
  • Plan Premium Country USA Device Samsung Galaxy S2 Ultra, windows laptop, desktop browsers Operating System Android, Windows   My Question or Issue   I reached out to support via ...
  • 118 Views
  • 0 replies
  • 0 likes
  • 118 Views
  • 0 replies
  • 0 likes

Playlist public not visible

Hi there!A while ago my spotify account stopped showing my new made playlists.I can only see some of the older ones I've made in the past.Making new playlists 'public' doesn't do anything. Can anyone help me with this problem? PlanPremium (family)Cou...

  • Visitor
  • Hi there! A while ago my spotify account stopped showing my new made playlists. I can only see some of the older ones I've made in the past. Making new playlists 'public' doesn't do anything. C...
  • AdamDam
  • Spotify Star
  • 125 Views
  • 1 replies
  • 0 likes
  • 125 Views
  • 1 replies
  • 0 likes

Superuser Contribution Private Listening playlists

Ok hear me out. There are certain playlists I listen to all the time that I always want private session on for. I listen to a lot of ambient, white noise, rain sounds, etc for sleeping and it's kind of a hassle to turn on private session every time. ...

  • Visitor
  • Ok hear me out. There are certain playlists I listen to all the time that I always want private session on for. I listen to a lot of ambient, white noise, rain sounds, etc for sleeping and it's kind ...
  • OscarDC
  • Moderator
  • 186 Views
  • 1 replies
  • 0 likes
  • 186 Views
  • 1 replies
  • 0 likes

Everytime I can't pay for premium for a couple of weeks spotify deletes 1000s of my liked songs

I have had a few inconsistencies in my jobs which makes it difficult to pay for spotify for a few weeks at a time. Everytime I can pay for premium and I return Spotify has deleted 1000s of my liked songs. I went from one point over 18,000 liked songs...

  • Visitor
  • I have had a few inconsistencies in my jobs which makes it difficult to pay for spotify for a few weeks at a time. Everytime I can pay for premium and I return Spotify has deleted 1000s of my liked s...
  • Maxim
  • Spotify Star
  • 117 Views
  • 1 replies
  • 0 likes
  • 117 Views
  • 1 replies
  • 0 likes

Playlists folders manage in mobile app

Want option to edit/manage playlists folders within mobile app instead of relying on PC & Web Version.

  • Newbie
  • Want option to edit/manage playlists folders within mobile app instead of relying on PC & Web Version.
  • YzeRed
  • Casual Listener
  • 504 Views
  • 1 replies
  • 6 likes
  • 504 Views
  • 1 replies
  • 6 likes

Superuser Contribution Certain local files won't play in queue

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy S21 / Lenovo Yoga 7iOperating SystemAndroid 11 / Windows 11 My Question or IssueSome of my local files do not function properly on my Samsung Galaxy. These local files work perfectly fine on my Leno...

  • Newbie
  • Plan Premium Country United States Device Samsung Galaxy S21 / Lenovo Yoga 7i Operating System Android 11 / Windows 11   My Question or Issue Some of my local files do not functio...
  • Far-Kayra
  • Visitor
  • 2468 Views
  • 4 replies
  • 1 likes
  • Local files for Spotify Mobile
  • 2468 Views
  • 4 replies
  • 1 likes

Solved!!Superuser Contribution pictures for playlist files

I use a ton of files to sort my playlists. I have so many and it gets very confusing trying to differentiate the files by title alone. I think it would be very helpful to be able to add a picture to the playlist file, just like we already do with pla...

  • Casual Listener
  • I use a ton of files to sort my playlists. I have so many and it gets very confusing trying to differentiate the files by title alone. I think it would be very helpful to be able to add a picture to ...
  • fendolin
  • Casual Listener
  • 187 Views
  • 2 replies
  • 0 likes
  • 187 Views
  • 2 replies
  • 0 likes

Superuser Contribution How do I play Spotify audio books on Alexa?

I've linked Spotify in my Alexa app according to the directions provided by Spotify and I can't get it to play my Spotify audio book. I've tried saying both "read" and "play" "on Spotify" and neither works. I also can't find any option to launch the ...

  • Casual Listener
  • I've linked Spotify in my Alexa app according to the directions provided by Spotify and I can't get it to play my Spotify audio book. I've tried saying both "read" and "play" "on Spotify" and neith...
  • Flor3nce
  • Visitor
  • 3166 Views
  • 6 replies
  • 0 likes
  • 3166 Views
  • 6 replies
  • 0 likes

Solved!!Superuser Contribution Drop Down Menu for songs in Album Discography

Please make a drop-down menu for the songs in album discography. When scrolling discographies I don't necessarily want to see the complete list of songs. I am looking and/or scrolling for an album. Showing the list of songs on the album makes for a v...

  • Casual Listener
  • Please make a drop-down menu for the songs in album discography.  When scrolling discographies I don't necessarily want to see the complete list of songs.  I am looking and/or scrolling for...
  • OscarDC
  • Moderator
  • 116 Views
  • 1 replies
  • 0 likes
  • 116 Views
  • 1 replies
  • 0 likes

Subtítulos de canciones

Tengo un problema, cuando aparece la letra de una canción en inglés la aplicación no me da la opción para que aparezca la traducción al español. Que tengo que hacer

  • Visitor
  • Tengo  un problema, cuando aparece la letra de una canción en inglés la aplicación no me da la opción para que aparezca la traducción al español. Que tengo que hacer 
  • 268 Views
  • 0 replies
  • 1 likes
  • 268 Views
  • 0 replies
  • 1 likes

Superuser Contribution Songs suddenly removed from playlist while playing them

PlanPremiumCountryNorway DeviceiPhone 13 miniOperating SystemiOS 16.5.1 My Question or IssueI’m comparing two playlists at the moment (one is mine and the other one not), and when I play a song from playlist A (not mine) that is also in playlist B (m...

  • Casual Listener
  •   Plan Premium Country Norway   Device iPhone 13 mini Operating System iOS 16.5.1   My Question or Issue I’m comparing two playlists at the moment (one is mine and the ot...
  • Lyubka
  • Moderator
  • 458 Views
  • 3 replies
  • 0 likes
  • 458 Views
  • 3 replies
  • 0 likes

I just want the link to my liked songs

Im trying to get the link for my liked songs playlist but i cant find it im on ps4 btw

  • Visitor
  • Im trying to get the link for my liked songs playlist but i cant find it im on ps4 btw
  • Maxim
  • Spotify Star
  • 194 Views
  • 1 replies
  • 0 likes
  • 194 Views
  • 1 replies
  • 0 likes

please fix the heart button on my app

it really hard for me to keep track of which songs to put on my playlists and it makes me listen to music way less because theres no heart

  • Visitor
  • it really hard for me to keep track of which songs to put on my playlists and it makes me listen to music way less because theres no heart 
  • 77 Views
  • 0 replies
  • 0 likes
  • 77 Views
  • 0 replies
  • 0 likes

Superuser Contribution How to stop Blink182 songs from automatically adding to my liked songs?

For several months now, Blink182 new releases and songs have been added automatically to my Liked Songs. My Liked Songs is not set to "enhance". I thought someone else was in my account and have changed my password and it still happens. I strongly su...

  • Visitor
  • For several months now, Blink182 new releases and songs have been added automatically to my Liked Songs. My Liked Songs is not set to "enhance". I thought someone else was in my account and have ch...
  • NotJohnBoy
  • Gig Goer
  • 1715 Views
  • 12 replies
  • 3 likes
  • 1715 Views
  • 12 replies
  • 3 likes

"Song already in playlist" that isn't

PlanPremiumCountryUnited StatesDeviceBoth an up-to-date Android phone and a Windows 10 PCMy Question or IssueThere is a particular song that came on in one of my public playlist's enhanced shuffle which, whenever I attempt to add it to that playlist ...

  • Newbie
  • Plan Premium Country United States Device Both an up-to-date Android phone and a Windows 10 PC My Question or Issue There is a particular song that came on in one of my public p...
  • Amayy
  • Spotify Star
  • 326 Views
  • 1 replies
  • 0 likes
  • 326 Views
  • 1 replies
  • 0 likes

Superuser Contribution playlist track numbers have vanished !

Plan Family PlanFree/Premium PremiumCountry UK Device laptop(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System Windows 10(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issueon my laptop, one of my playlists, and only one, no ...

  • Regular
  •   Plan Family Plan Free/Premium Premium Country UK   Device laptop (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System Windows 10 (iOS 10, Android Oreo, Window...
  • OscarDC
  • Moderator
  • 244 Views
  • 5 replies
  • 0 likes
  • 244 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Children listening on Echo

My grandchildren play nursery songs (Baby Shark) when they visit via my Echo. So my daily list is full of children’s songs and therefore unusable! Why can’t I delete them from my history. It’s a real nuisance!!!

  • Newbie
  • My grandchildren play nursery songs (Baby Shark) when they visit via my Echo.  So my daily list is full of children’s songs and therefore unusable!  Why can’t I delete them from my history....
  • Lyubka
  • Moderator
  • 139 Views
  • 1 replies
  • 0 likes
  • 139 Views
  • 1 replies
  • 0 likes

Print Spotify playlists to PDF

Hi.I have struggled a long time to copy playlist data to conversations about music with my friends.I would have liked to have a copy or export feature for playlist, artists, alvums and titles, but there's no working feature to do this. There were old...

  • Regular
  • Hi. I have struggled a long time to copy playlist data to conversations about music with my friends. I would have liked to have a copy or export feature for playlist, artists, alvums and titles, bu...
  • 2422 Views
  • 0 replies
  • 1 likes
  • 2422 Views
  • 0 replies
  • 1 likes

[Your Library] Spotify sucks

It gives me music recommendations that are already liked albums. It won’t save all of my liked artists. I’ve been a premium Spotify user for a long time and every day that goes by makes the first three months of free Apple Music ever more enticing. S...

  • Music Fan
  • It gives me music recommendations that are already liked albums. It won’t save all of my liked artists. I’ve been a premium Spotify user for a long time and every day that goes by makes the first thr...
  • Starbs_Ch
  • Casual Listener
  • 335 Views
  • 1 replies
  • 2 likes
  • Your Library
  • 335 Views
  • 1 replies
  • 2 likes