Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
245270 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
129881 Views
119 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
454766 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
309343 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Description Spotify on my iPhone often cannot find albums where the pc version have no problems at all A more detailed description, using numbered steps I search for an artist on my iPhone 2.I find the artist and scroll down to the Albums-section I s...
Description Spotify on my iPhone often cannot find albums where the pc version have no problems at all A more detailed description, using numbered steps I search for an artist on my...
Regular
1058 Views
2 replies
0 likes
I upgraded to premier yesterday and since then my iPod only plays the first 30-40 seconds of a song than goes off even thought it has the play sign on the screen!
I upgraded to premier yesterday and since then my iPod only plays the first 30-40 seconds of a song than goes off even thought it has the play sign on the screen!
Spotify Star
678 Views
3 replies
0 likes
I have a song on my computer that I have synced with my iPhone 6, but when I want to play it on my device it doesn't work! The app says that "if you have it on your computer you can sync it" but that is what i have done?!! Had this problem for a whil...
I have a song on my computer that I have synced with my iPhone 6, but when I want to play it on my device it doesn't work! The app says that "if you have it on your computer you can ...
Spotify Star
556 Views
1 replies
0 likes
My spotify is not working on my phone. It works on my tablet but it doesn't on my phone. It says it's offline but I'm connected to wifi so I don't know what the problem is. I don't know if it's my phone or the app
My spotify is not working on my phone. It works on my tablet but it doesn't on my phone. It says it's offline but I'm connected to wifi so I don't know what the problem is. I don't know if it's my ph...
Not applicable
12081 Views
4 replies
0 likes
With the latest update if I'm listening to a song, when slide my ipad screen down the song is changed.
With the latest update if I'm listening to a song, when slide my ipad screen down the song is changed.
Spotify Star
1180 Views
5 replies
0 likes
Device: iPhone 5 (iOS 8.1.3)Spotify was working fine this morning after an automatic update to v 2.3.0 then out of no where it shut down. When I tried to re open it ( and every time since) the app crashes immediately and resets my iPhone.I was runnin...
Device: iPhone 5 (iOS 8.1.3) Spotify was working fine this morning after an automatic update to v 2.3.0 then out of no where it shut down. When I tried to re open it ( and every time since) the ap...
Spotify Star
1312 Views
4 replies
2 likes
When using my headphones last night and this morning, the sound of it was off and I dont know why. I go into another app and the headphones are perfectly fine. Why is it acting up on spotify?
When using my headphones last night and this morning, the sound of it was off and I dont know why. I go into another app and the headphones are perfectly fine. Why is it acting up on spotify?
Casual Listener
979 Views
5 replies
0 likes
Hi, this is my problem.Need help please.Its on iOS and my computer too. I have a good network and internet.And no problem with another streaming app or site.Sorry for my bad English
Hi, this is my problem. Need help please. Its on iOS and my computer too. I have a good network and internet. And no problem with another streaming app or site. Sorry for my bad English
380 Views
0 replies
0 likes
Hi, when I close the iOS app or switch to another app the music fades out. I also can not start a song from the "dashboard" (swipe from homebutton up) this sucks. what's wrong? best regards, matthias App background ios8 iphone
Hi, when I close the iOS app or switch to another app the music fades out. I also can not start a song from the "dashboard" (swipe from homebutton up) this sucks. wha...
Community Legend
875 Views
1 replies
0 likes
Hey I am a premium user running newest update, It won't let me sync the songs offline? Help?
Hey I am a premium user running newest update, It won't let me sync the songs offline? Help?
Community Legend
372 Views
1 replies
0 likes
I'm not sure if I'm missing something but I've scoured the FAQs and cannot seem to find an answer anywhere. Suddenly one day my iPhone decided that it didn't want to open the Starred playlist (which I have available offline too) and it keeps giving m...
I'm not sure if I'm missing something but I've scoured the FAQs and cannot seem to find an answer anywhere. Suddenly one day my iPhone decided that it didn't want to open the Starred playlist (w...
Community Legend
587 Views
1 replies
0 likes
I've just upgraded to Premium from free, well I set-up a new account. I have selected a load of tracks and put in a playlist, which I have set to available Offline on the laptop and on my Ipod where I want to play the tracks when I get to the gym. Ho...
I've just upgraded to Premium from free, well I set-up a new account. I have selected a load of tracks and put in a playlist, which I have set to available Offline on the laptop and on my Ipod ...
Spotify Star
1613 Views
5 replies
0 likes
I have premium I made a playlist and I and to make it available offline. The little green download logo appears but idk if it's downloading or not. What do i do? How am I supposed to do it?
I have premium I made a playlist and I and to make it available offline. The little green download logo appears but idk if it's downloading or not. What do i do? How am I supposed to do it?
Regular
1192 Views
11 replies
0 likes
I recently upgraded to an Iphone 5s from Iphone 4. I had been able to see my playlist from my home desktop on my Iphone 4, and play music in Shuffle mode. I cannot get my playlist on my new Iphone 5s. I have downloaded the free version of Spotify ont...
I recently upgraded to an Iphone 5s from Iphone 4. I had been able to see my playlist from my home desktop on my Iphone 4, and play music in Shuffle mode. I cannot get my playlist on ...
Spotify Star
403 Views
1 replies
0 likes
It is rather annoying that every time the app updates it changes my settings to post to Facebook again. I don't want to bombard my friends with the tons of tracks I listen to, the fact that I can't see it on Facebook unless I go on to my own activity...
It is rather annoying that every time the app updates it changes my settings to post to Facebook again. I don't want to bombard my friends with the tons of tracks I listen to, the fact tha...
Spotify Star
556 Views
1 replies
0 likes
Since I have updated my app, all of my Saved music is gone from my iOS device. I can still see the full list of music on my desktop version, however, the list on my iphone only shows songs I JUST added since the update. Hope y'all can fix this one!
Since I have updated my app, all of my Saved music is gone from my iOS device. I can still see the full list of music on my desktop version, however, the list on my iphone only shows songs I JUST add...
Spotify Star
629 Views
3 replies
0 likes
Spotify on my iPhone 5 stops playing every song at about one minute no matter what. This happens with streaming songs, downloaded songs, over lte on att and on WiFi. I reinstalled and continually open and close the app. Happens with Bluetooth, headph...
Spotify on my iPhone 5 stops playing every song at about one minute no matter what. This happens with streaming songs, downloaded songs, over lte on att and on WiFi. I reinstalled and continually ope...
Casual Listener
984 Views
2 replies
0 likes
This happened before, I deleted the app and that fixed the problem. Now I have a mix of songs that are greyed out that will not sync despite deleting the app. Most of the music will not synce at all! I worked fine this morning!
This happened before, I deleted the app and that fixed the problem. Now I have a mix of songs that are greyed out that will not sync despite deleting the app. Most of the music will not s...
533 Views
0 replies
1 likes
Hey earthlings, I have a very long playlist that me and my friends use quite often, and it gets irritating to have to scroll all the way to the bottom to find or play the newer, recently added songs (esp. my friends that are spotify naive). I used to...
Hey earthlings, I have a very long playlist that me and my friends use quite often, and it gets irritating to have to scroll all the way to the bottom to find or play the newer, recently added song...
Community Legend
647 Views
1 replies
0 likes
Hi, everyone. I just updated an new version, the lastest version of Spotify but when I searched some music for listening, it came up with this, please help.Edited : I already tried to reset the app, the same thing happened. Everything's working excep...
Hi, everyone. I just updated an new version, the lastest version of Spotify but when I searched some music for listening, it came up with this, please help. Edited : I already tried to reset the a...
Community Legend
790 Views
1 replies
0 likes
