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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

245049 Views

27 replies

5 likes

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  • 27 replies
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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

129639 Views

119 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

3214 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

309253 Views

62 replies

16 likes

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  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

133071 Views

19 replies

38 likes

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  • 19 replies
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Solved!! No covers ?

When I listen to songs, but didn´t download them yet, I can see the covers, but after downloading the songs to my playlists I can´t see the covers anymore. Does anyone have an idea why ?I'm using an Ipod Touch 5th gerneration ! Thanks

Casual Listener

When I listen to songs, but didn´t download them yet, I can see the covers, but after downloading the songs to my playlists I can´t see the covers anymore. Does anyone have an idea why ? I'm using a...

MattSuda

Spotify Star

1735 Views

3 replies

0 likes

covers
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Solved!! Song artwork not there

When playing my playlist on my iPhone non of the song artwork shows up when on the lock screen or in the app unlocked in full screen!

Casual Listener

When playing my playlist on my iPhone non of the song artwork shows up when on the lock screen or in the app unlocked in full screen!

MattSuda

Spotify Star

3051 Views

7 replies

1 likes

  • 3051 Views
  • 7 replies
  • 1 likes

Solved!! Problem with cover

If i listen music with spotify on my iphone, i can't see the cover of the music im listening?

Newbie

If i listen music with spotify on my iphone, i can't see the cover of the music im listening?

MattSuda

Spotify Star

1726 Views

3 replies

0 likes

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  • 3 replies
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Solved!! No album cover!

I've had Spotify premium for a little over a month and ive noticed there's never the album cover for any of the songs! Please fix this it's verry annoying.

Newbie

I've had Spotify premium for a little over a month and ive noticed there's never the album cover for any of the songs! Please fix this it's verry annoying.

MattSuda

Spotify Star

1430 Views

2 replies

1 likes

  • 1430 Views
  • 2 replies
  • 1 likes

Solved!! Artwork not showing

Recently when using spotify on my iPhone 5s (iOS 8.1) album artwork has stopped showing on the main screen while playing a song with the app open. It just shows a black screen with a musical note. This is the same with the lock screen

Newbie

Recently when using spotify on my iPhone 5s (iOS 8.1) album artwork has stopped showing on the main screen while playing a song with the app open. It just shows a black screen with a musical note. Th...

MattSuda

Spotify Star

1062 Views

2 replies

0 likes

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  • 2 replies
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Solved!! I need the ALBUM WORK TO SHOW!!!

It's really bothering me that I can't see the album work. so please fix it. Or I may switch to BEATS

Casual Listener

It's really bothering me that I can't see the album work. so please fix it. Or I may switch to BEATS

MattSuda

Spotify Star

1130 Views

8 replies

0 likes

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  • 8 replies
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Solved!! Album Artwork not showing in "Now Playing" or Lockscreen

Relevant information before I detail the issue:iPhone 6 Plus 128GB, iOS 8.1Spotify Version: 2.0.0.1643This applies to all songs & albums. Album artwork is only displayed when the player is minimized (see attached screenshot).In the Lockscreen and now...

Casual Listener

Relevant information before I detail the issue: iPhone 6 Plus 128GB, iOS 8.1 Spotify Version: 2.0.0.1643 This applies to all songs & albums. Album artwork is only displayed when the play...

RichardP7

Music Fan

10256 Views

7 replies

0 likes

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Solved!! Offline mode no album art(again)

While you are scrolling your playlist you can see the album art but not in the music player V: 2.0.0.1643

Visitor

While you are scrolling your playlist you can see the album art but not in the music player V: 2.0.0.1643

MattSuda

Spotify Star

738 Views

2 replies

0 likes

  • 738 Views
  • 2 replies
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Solved!! Album art not showing IOS 8.1

Its november 2014 and the album art isnt showing. Not sure if its just a problems with me but any solutions?

Casual Listener

Its november 2014 and the album art isnt showing. Not sure if its just a problems with me but any solutions?

MattSuda

Spotify Star

4099 Views

15 replies

1 likes

8.1
album art
Album Cover
iOS
iphone
not showing
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  • 15 replies
  • 1 likes

Voice control keeps coming on

Voice control is coming on all the time. Can't listen to music anymore! Siri is off! Help me!

Newbie

Voice control is coming on all the time. Can't listen to music anymore! Siri is off! Help me!

1852 Views

0 replies

0 likes

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Unable to sync local files to ipod touch

I have local MP3 files that show up under "local files" in my spotify desktop app. I made these files part of a playlist and made this playlist available offline on both my desktop and my ipod touch, but am still unable to lay them on my ipod touch. ...

Newbie

I have local MP3 files that show up under "local files" in my spotify desktop app. I made these files part of a playlist and made this playlist available offline on both my desktop and my ipod touch,...

568 Views

0 replies

0 likes

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In box

Can you please update the iOS app so we can send and receive messages? We pay for this app and should have full use of the apps features.

Casual Listener

Can you please update the iOS app so we can send and receive messages? We pay for this app and should have full use of the apps features.

Amarro

Community Legend

522 Views

1 replies

1 likes

  • 522 Views
  • 1 replies
  • 1 likes

Not loading covers under "Songs" playlist

Hello On my iPhone iOS 8.1.1 under playlist "songs" Spotify not shows covers at all, only they are visible after minimize to the bottom panel. I've restarted completly spotify by delete from my device and upload once again all songs, but it not solve...

Casual Listener

Hello On my iPhone iOS 8.1.1 under playlist "songs" Spotify not shows covers at all, only they are visible after minimize to the bottom panel. I've restarted completly spotify by delete from my d...

Amarro

Community Legend

752 Views

1 replies

1 likes

  • 752 Views
  • 1 replies
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Spotify cannot send to Home stereo via airport ?

Airport and home stereo seems fine but when I send spotify signal with airplay it stops music before it plays. Using new iphone and now old iphone (now used as a itouch) cannot sent music. What gives ? Bob J

Visitor

Airport and home stereo seems fine but when I send spotify signal with airplay it stops music before it plays. Using new iphone and now old iphone (now used as a itouch) cannot sent music. What gives...

426 Views

0 replies

0 likes

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Can you add offline files to online playlists?

Just wondering that. Is there a way to make playlists that consist of both files stored on your phone (from other sources, NOT from Spotify) and songs on Spotify? For instance, say you have a playlist of songs from your favorite band, but some of the...

Regular

Just wondering that. Is there a way to make playlists that consist of both files stored on your phone (from other sources, NOT from Spotify) and songs on Spotify? For instance, say you have a pla...

Carina

Community Legend

800 Views

1 replies

0 likes

  • 800 Views
  • 1 replies
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Solved!! Following someone vs Sharing Music with them (Mac OS)

Why should I have to follow a Spotify User in order to send her a track (on Mac OS)?. I know the username and I have thousands of tracks from her in my inbox but If I drop her from my following, I can no longer send her anything. Is there anyway we c...

Visitor

Why should I have to follow a Spotify User in order to send her a track (on Mac OS)?. I know the username and I have thousands of tracks from her in my inbox but If I drop her from my fol...

Carina

Community Legend

1152 Views

1 replies

0 likes

Sharing without following
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My iphone 8.1.1 wont scrobble to last.fm

Today I was listening to some music from my iphone, and when I went to check last.fm, it didnt scrobble. Spotify is scrobbling from my laptop fine, how do I fix?

Newbie

Today I was listening to some music from my iphone, and when I went to check last.fm, it didnt scrobble. Spotify is scrobbling from my laptop fine, how do I fix?

Carina

Community Legend

858 Views

1 replies

0 likes

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  • 1 replies
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iTunes cards - premium

So a few months ago I paid for premium with an iTunes card which is great! But I entered my credit card info for a free month but now I want to go back to paying with iTunes cards, how does one do this?

Newbie

So a few months ago I paid for premium with an iTunes card which is great! But I entered my credit card info for a free month but now I want to go back to paying with iTunes cards, how does one do th...

Carina

Community Legend

461 Views

1 replies

0 likes

  • 461 Views
  • 1 replies
  • 0 likes

syncing old iPod Nano

I'm on the spotify free trial and have an old iPod Nano, which says it is version 1.l0.2 - it was my daughters and has some of her music transferred illegally to it after it was put in my name. I am being told my iPod needs to be restored, when I try...

Newbie

I'm on the spotify free trial and have an old iPod Nano, which says it is version 1.l0.2 - it was my daughters and has some of her music transferred illegally to it after it was put in my name. &nbsp...

528 Views

0 replies

0 likes

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My spotify won't work

I'm on my iPhone and I'm using the 30 day premium trial and the music was fine until this morning it says it's playing but the music constantly stops when it's off line playing

Newbie

I'm on my iPhone and I'm using the 30 day premium trial and the music was fine until this morning it says it's playing but the music constantly stops when it's off line playing

383 Views

0 replies

0 likes

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  • 0 likes