Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
245071 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
129656 Views
119 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
454584 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
309256 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
I have a number of playlists, but I only sync 3 of them for offline mode. I have recently been experiencing a problem where I add songs to those playlists on my computer, but they do not update on my phone. I have tried plugging my iphone into my com...
I have a number of playlists, but I only sync 3 of them for offline mode. I have recently been experiencing a problem where I add songs to those playlists on my computer, but they do not update on my...
Gig Goer
1493 Views
1 replies
0 likes
So I've had this issue for a while, and someone on the @SpotifyCares twitter was supposed to be looking into it and even got me to switch back to Spotify from Rdio by saying it would be taken care of. Apparently it hasn't. My problems started with my...
So I've had this issue for a while, and someone on the @SpotifyCares twitter was supposed to be looking into it and even got me to switch back to Spotify from Rdio by saying it would be taken care of...
Roadie
1755 Views
6 replies
1 likes
For some time now (even after a Spotify update) my phone has displayed this menu, listing the options such as songs, playlists, artists, rather than allowing you to swipe between options as before. This has persisted, despite me going through not one...
For some time now (even after a Spotify update) my phone has displayed this menu, listing the options such as songs, playlists, artists, rather than allowing you to swipe between options as before. T...
568 Views
0 replies
0 likes
Here's my issue: I'm using Spotify on an 8GB iPhone so anytime I save an album it puts quite the dent on my storage capacity. I don't like to remove the album however because I like browsing through my library to see a list of albums that I like to l...
Here's my issue: I'm using Spotify on an 8GB iPhone so anytime I save an album it puts quite the dent on my storage capacity. I don't like to remove the album however because I like browsing through ...
Roadie
720 Views
1 replies
0 likes
New to community, just signed up because of this issue. Spotify not updating on IOS update today. Turned Notifications back on. Works like a charm. Hmmmmm..........
New to community, just signed up because of this issue. Spotify not updating on IOS update today. Turned Notifications back on. Works like a charm. Hmmmmm..........
Community Legend
1007 Views
2 replies
0 likes
Hi! Wouldn't it be handy with an offline button in the playlist view so that you don't have to go to settings all the time? Could potientially save some time and cursing IMO. Or do anyone know if there is such a button already? I use an iPhone5s btw!...
Hi! Wouldn't it be handy with an offline button in the playlist view so that you don't have to go to settings all the time? Could potientially save some time and cursing IMO. Or do any...
Casual Listener
694 Views
2 replies
0 likes
Hey Guy! Well I recently installed and became Premium member on Spotify, and everything works fine with WIFI connection. BUT, when I go on my car for example my connection goes to the normal 3G connection, I can open everything and navigate on every ...
Hey Guy! Well I recently installed and became Premium member on Spotify, and everything works fine with WIFI connection. BUT, when I go on my car for example my connection goes ...
Newbie
2708 Views
22 replies
0 likes
I got spotify premium bit when I try to listen to music offline it won't let me. It says Song unavailable This song is not available offline.Do you want to go back on line Plz help I really like spotify plz help
I got spotify premium bit when I try to listen to music offline it won't let me. It says Song unavailable This song is not available offline.Do you want to go back on line Plz help I really l...
392 Views
0 replies
0 likes
So many of my playlists kind of disappeared. They just say "Loading..." I have also not been able to search within the app for about a week. now I cant search and my favorite lists arent populating. these lists are not an option under "recover playli...
So many of my playlists kind of disappeared. They just say "Loading..." I have also not been able to search within the app for about a week. now I cant search and my favorite li...
554 Views
0 replies
0 likes
my favorite album has become stuck in shuffel mode when i first signed up i was able to listen to the entire album all others work
my favorite album has become stuck in shuffel mode when i first signed up i was able to listen to the entire album all others work
Composer
444 Views
1 replies
0 likes
So this might not be the right place to post this but I cannot find anywhere else to call and talk to someone for support. I bought my cousin a premium account for her birthday, but long story short she's in a bit of trouble and won't be needing it f...
So this might not be the right place to post this but I cannot find anywhere else to call and talk to someone for support. I bought my cousin a premium account for her birthday, but long s...
Casual Listener
617 Views
2 replies
0 likes
I downloaded Spotify on my Ipod just a few days ago, and cannot play individual songs. It only gives me the option to "shuffle." On my brother's iphone, he's using free (never started a free trial for premium), he can pick any individual song. What i...
I downloaded Spotify on my Ipod just a few days ago, and cannot play individual songs. It only gives me the option to "shuffle." On my brother's iphone, he's using free (never started a free tr...
Spotify Star
2785 Views
4 replies
0 likes
Hi all, After downloading the latest iOS update, some local files on my iphone have become un-synced with my macbook pro and will not play on my iphone. The songs play just fine on my macbook in the correct playlists. I have tried restarting my phone...
Hi all, After downloading the latest iOS update, some local files on my iphone have become un-synced with my macbook pro and will not play on my iphone. The songs play just fine on my macb...
Spotify Star
1281 Views
1 replies
0 likes
Feature request: Sync and display album art for non-spotify music that I sync over from my desktop. In older versions of Spotify for iOS, it used to display the album art when playing a song. Now I get a musical note I miss my album art
Feature request: Sync and display album art for non-spotify music that I sync over from my desktop. In older versions of Spotify for iOS, it used to display the album art when playing a song. Now I g...
Spotify Star
5369 Views
11 replies
1 likes
My iPhone (iOS updated its Spotify about an hour ago. ALL my owned tracks that I had synced from my computer disappeared. I tried resyncin them according to the instructions. No, I did not see the "songs magically appearing", as it says in the instru...
My iPhone (iOS 😎 updated its Spotify about an hour ago. ALL my owned tracks that I had synced from my computer disappeared. I tried resyncin them according to the instructions. No, I did not s...
599 Views
0 replies
0 likes
Since the last update my Spotify App on my iPhone doesn't recognize my Premium account anymore. On my Mac it still says I have a Premium account.
Since the last update my Spotify App on my iPhone doesn't recognize my Premium account anymore. On my Mac it still says I have a Premium account.
Community Legend
1206 Views
4 replies
0 likes
After I updated my iPhone 5S to the most recent version (which SUCKS!!!), all of my local files no longer play with the cover art (which is on the computer). I deleted the app and then reinstalled it - and still, when I sync my files no artwork appea...
After I updated my iPhone 5S to the most recent version (which SUCKS!!!), all of my local files no longer play with the cover art (which is on the computer). I deleted the app and then reinstalled it...
Casual Listener
935 Views
3 replies
0 likes
My album covers won't load on my iphone (i.e. in playlists, my music). I honestly get annoyed when the picture is not showing up. I was wondering how to get them back. Please help! Thanks!
My album covers won't load on my iphone (i.e. in playlists, my music). I honestly get annoyed when the picture is not showing up. I was wondering how to get them back. Please help! Thanks!
Spotify Star
2924 Views
6 replies
1 likes
When I am Offline in my iphone. I can´t see the pictures of the album, I just see this picture!!!!
When I am Offline in my iphone. I can´t see the pictures of the album, I just see this picture!!!!
Spotify Star
953 Views
3 replies
0 likes
guys when i want to listen new songs my phone won't show tthe album pic but the predefinite pic for songs
guys when i want to listen new songs my phone won't show tthe album pic but the predefinite pic for songs
Spotify Star
1005 Views
2 replies
0 likes
