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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

245085 Views

27 replies

5 likes

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  • 27 replies
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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

129663 Views

119 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

3215 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

309259 Views

62 replies

16 likes

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  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

133080 Views

19 replies

38 likes

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  • 19 replies
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all local files suddenly won't play on iphone

today all of my local files started showing up as gray on my iphone. i've turned the playlist offline then online from both the computer and the phone. still nothing. i'm loathe to reinstall because it took about two hours to reinstall my playlist la...

Newbie

today all of my local files started showing up as gray on my iphone. i've turned the playlist offline then online from both the computer and the phone. still nothing. i'm loathe to reinstall because ...

jheeze

Music Fan

2259 Views

5 replies

1 likes

  • 2259 Views
  • 5 replies
  • 1 likes

Solved!! Local files still hijack the lockscreen

This has been a bug for an insanely long time, and I can't believe that it's still a problem: Play a local file on your iOS client. Pause the track. Lock the screen. Marvel at how song information is still displayed on the lockscreen, with the playba...

Roadie

This has been a bug for an insanely long time, and I can't believe that it's still a problem:   Play a local file on your iOS client. Pause the track. Lock the screen. Marvel at how ...

MattSuda

Spotify Star

2050 Views

6 replies

1 likes

  • 2050 Views
  • 6 replies
  • 1 likes

Local file disabled

Hello I don't speak english very well so I will be short ! I've upload some local files on my iphone with my computer but one of these are be disabled and I can't re-uploadThank you this is a screen : http://hpics.li/d62bc15The music is "la main sur ...

Newbie

Hello I don't speak english very well so I will be short ! 🙂 I've upload some local files on my iphone with my computer but one of these are be disabled and I can't re-upload Thank you this is a...

maximusmmiv

Music Fan

581 Views

1 replies

0 likes

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  • 1 replies
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Problem on iPhone 5

Hi, I updated my spotify to version 2.1.0 on the 8th Dec on my iphone 5 (I am on version iOS 8.1.2). Since i updated when I try to open the app it pops up in a black screen and then shuts off. It does this no matter how many times i try to open the a...

Newbie

Hi,   I updated my spotify to version 2.1.0 on the 8th Dec on my iphone 5 (I am on version iOS 8.1.2). Since i updated when I try to open the app it pops up in a black screen and then...

Flixx

Community Legend

867 Views

3 replies

0 likes

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  • 3 replies
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con Premium solo SHuffle????

Ciao, io ho attivato da mesi spotify premium sul mio iphone. Purtroppo ora riesco ad ascoltare la musica solo in modalità shuffle. è capitato anche voi? Come posso risolvere il problema? Grazie

Newbie

Ciao,   io ho attivato da mesi spotify premium sul mio iphone. Purtroppo ora riesco ad ascoltare la musica solo in modalità shuffle. è capitato anche voi? Come posso risolvere il problema? G...

user-removed

Not applicable

1943 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

login failed

I'm a spotify user since 2011, I downloaded in the US, but now I live in Brazil. After the iPhone latest update, I cannot log in to my account anymore, it says the login failed because I can only use Spotify abriad for 14 days. I try changing the cou...

Newbie

I'm a spotify user since 2011, I downloaded in the US, but now I live in Brazil. After the iPhone latest update, I cannot log in to my account anymore, it says the login failed because I can only use...

483 Views

0 replies

0 likes

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Premium features on iOS

If you've got a question about syncing your music offline, we have a couple FAQs here: Listen offline With an active Internet connection, select a playlist. Tap Available Offline to ON at the top of the playlist. A green arrow will appear next to the...

Spotify

If you've got a question about syncing your music offline, we have a couple FAQs here:    Listen offline With an active Internet connection, select a playlist. Tap Available Offli...

user-removed

Not applicable

1940 Views

5 replies

2 likes

  • 1940 Views
  • 5 replies
  • 2 likes

Album Artwork

Does this happen to anyone else or just me, but when every I save an album from the app onto my iPhone and make it so it can be played for offline mode the album artwork never shows up? Please help, thank you

Newbie

Does this happen to anyone else or just me, but when every I save an album from the app onto my iPhone and make it so it can be played for offline mode the album artwork never shows up? Please help, ...

MattSuda

Spotify Star

714 Views

1 replies

0 likes

Windows
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  • 1 replies
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Albums missing...

Hi, Why is it that if I Look on the page which you can see on this you URL : https://open.spotify.com/artist/6MxlVTY6PmY8Nyn16fvxtbI can see all the albums and tracks of this artist but if I try to open them they don't showup at all or only a few tra...

Newbie

Hi, Why is it that if I Look on the page which you can see on this you URL : https://open.spotify.com/artist/6MxlVTY6PmY8Nyn16fvxtb I can see all the albums and tracks of this artist but if I try...

386 Views

0 replies

0 likes

  • 386 Views
  • 0 replies
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Link to Facebook - Old Spoti account

Hi all, I got quite an old Spotify account , with nickname "aresito" ; thing is , when trying to link it with my current FaceBook account, this seems not to be working as expected. When I go to Social - Facebook, I get just a blank page on my browser...

Newbie

Hi all, I got quite an old Spotify account , with nickname "aresito" ; thing is , when trying to link it with my current FaceBook account, this seems not to be working as expected. When I go to Soc...

kbrooksc

Community Legend

517 Views

1 replies

0 likes

  • 517 Views
  • 1 replies
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Out of sync between my iphone and my mac

Hello, My spotify lists that appear on my computer (Mac) are out of sync with my iphone lists. The songs are the same but the appear in different order. Can anyone tell me how to syncronize this? I have already tried and follow the instructions to ma...

Newbie

Hello,    My spotify lists that appear on my computer (Mac) are out of sync with my iphone lists.  The songs are the same but the appear in different order. Can anyone tell me ...

488 Views

0 replies

0 likes

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Search facility fails after veiwing a track in full screen mode - I Pad 4

Ok, I have a playlist of come 650 songs, when I select a full screen image of the song I’m playing and then select 'Hide' and then perform a search it will not perform this action from the playlist I'm playing. If I perform a search whilst not in thi...

Casual Listener

Ok, I have a playlist of come 650 songs, when I select a full screen image of the song I’m playing and then select 'Hide' and then perform a search it will not perform this action from the playl...

meahtenoha

Spotify

763 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Can't hear offline

I have paid for premium, but when I use the "offline" mode appears a little gray sign beside of the song even if I'm connected to internet. And then I disconnect the internet and can't hear music offline.

Newbie

I have paid for premium, but when I use the "offline" mode appears a little gray sign beside of the song even if I'm connected to internet. And then I disconnect the internet and can't hear music off...

Amarro

Community Legend

699 Views

1 replies

0 likes

  • 699 Views
  • 1 replies
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Solved!! Music stops playing when screen locks

This just started happening, the music stops playing when the screen auto-locks or i press the lock button. This happens on aux cable and via Airplay and ofcourse on speaker. I've had Spotify on my phone for over 2 years and this has never happened b...

Casual Listener

This just started happening, the music stops playing when the screen auto-locks or i press the lock button. This happens on aux cable and via Airplay and ofcourse on speaker. I've had Spotify on my p...

kjriisne

Casual Listener

11267 Views

1 replies

0 likes

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  • 1 replies
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No album art on iOS iPhone 6

Alright, so here's the problem. I do see thumbnails of album art, but I don't get get album art when I switch to the page of the current song that's playing. However, it does show up in Radio mode. The only time when its doesn't function is when I pl...

Casual Listener

Alright, so here's the problem. I do see thumbnails of album art, but I don't get get album art when I switch to the page of the current song that's playing. However, it does show up in Radio mode. T...

DJ_Psymon

Casual Listener

6378 Views

21 replies

0 likes

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  • 21 replies
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Apps on Spotify Mobile

It is there anyway to sync my spotify apps eg NME on my ipad please?

Visitor

It is there anyway to sync my spotify apps eg NME on my ipad please?

MichaelW

Community Legend

655 Views

1 replies

0 likes

Apps
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  • 1 replies
  • 0 likes

offline numbres

Hi everyone, I'm Imade and a Happy Spotify Premium user.I'm aware of the fact that the max. offline numbres is still 3333 numbres, but here comes my quetion; Is there a way i can see how much offline numbres i currently have?it's about an iPhone 6 wo...

Newbie

Hi everyone,   I'm Imade and a Happy Spotify Premium user. I'm aware of the fact that the max. offline numbres is still 3333 numbres, but here comes my quetion; Is there a way i can see h...

533 Views

0 replies

0 likes

  • 533 Views
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Albums disapearing from Spotify iPhone app while reading

Hi Guys ! I have had three time within a few week a very annoying exerience with the Spotify app on iPhone (I've got an 5 with the last iOs) : While listening, the music suddenly stops and when I try to check the albums (saved for offline or just add...

Casual Listener

Hi Guys !   I have had three time within a few week a very annoying exerience with the Spotify app on iPhone (I've got an 5 with the last iOs) : While listening, the music suddenly st...

389 Views

0 replies

0 likes

  • 389 Views
  • 0 replies
  • 0 likes