Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

244790 Views

27 replies

5 likes

  • 244790 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

129315 Views

119 replies

13 likes

Other
  • 129315 Views
  • 119 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

3196 Views

0 replies

0 likes

iOS
  • 3196 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

309117 Views

62 replies

16 likes

  • 309117 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

132996 Views

19 replies

38 likes

  • 132996 Views
  • 19 replies
  • 38 likes

Solved!! Starred tracks are missing

Hi, I had hundreds of songs starred in my starred playlist until recently, but suddenly the playlist is almost empty with only 1 song in it...I've seen that a few other people have had the same issue and it was resolved for them, but I'm not sure how...

Casual Listener

Hi,   I had hundreds of songs starred in my starred playlist until recently, but suddenly the playlist is almost empty with only 1 song in it...I've seen that a few other people have had the...

Jason

Spotify Legend

899 Views

3 replies

0 likes

  • 899 Views
  • 3 replies
  • 0 likes

Spotify won't open on iPhone 6 plus

Help! Spotify won't open on my iPhone 6 plus. I open the app and the screen turns black and closes. It works fine on my husbands iphone 6 but not on mine:(

Newbie

Help! Spotify won't open on my iPhone 6 plus. I open the app and the screen turns black and closes. It works fine on my husbands iphone 6 but not on mine:(

blake

Community Legend

2044 Views

1 replies

0 likes

  • 2044 Views
  • 1 replies
  • 0 likes

Updated to ios8 and playlists stopped working

I upgraded to ios8 on my iphone5 and now several songs out of my playlists won't play, even when I have them saved for offline listening. It gets to that song and just stops. Anyone have any fixes for this?

Newbie

I upgraded to ios8 on my iphone5 and now several songs out of my playlists won't play, even when I have them saved for offline listening. It gets to that song and just stops. Anyone have any fixe...

jeffmoore1986

Casual Listener

1151 Views

2 replies

0 likes

iOS 8
Playlists
won't play
  • 1151 Views
  • 2 replies
  • 0 likes

Losing all my offline playlists on iPhone 5

Everytime my battery runs out and my phone switches itself off when I turn it back on the Spotify App has logged out and I loose all of my offline playlists other than the local files. I have tried logging in with my username and password rather than...

Music Fan

Everytime my battery runs out and my phone switches itself off when I turn it back on the Spotify App has logged out and I loose all of my offline playlists other than the local files.   I h...

meahtenoha

Spotify

7909 Views

48 replies

0 likes

  • 7909 Views
  • 48 replies
  • 0 likes

iPhone USB syncing

I'm unable to sync via wifi as I have no wifi at my Uni halls, how do I sync via USB?

Newbie

I'm unable to sync via wifi as I have no wifi at my Uni halls, how do I sync via USB?

PeterMuc

Roadie

3554 Views

2 replies

1 likes

  • 3554 Views
  • 2 replies
  • 1 likes

Solved!! Spotify doesn't start

Hi. I just installed the las version on iOS in my iPhone 5 and Spotify doesn't start. I have tried all the resets and recommendations listed on this forum but nothing work. Can somebody help me? Thanks!

Casual Listener

Hi. I just installed the las version on iOS in my iPhone 5 and Spotify doesn't start. I have tried all the resets and recommendations listed on this forum but nothing work. Can somebody help me? Than...

Beto741101

Casual Listener

2577 Views

11 replies

0 likes

  • 2577 Views
  • 11 replies
  • 0 likes

Feedback request: My Spotify isn't working on my phone

I have seemed to encounter a problem with my Spotify that is on my phone. Ever since updating to iOS 8 the Spotify has stopped working completely. I'd press on the icon and the spotify app begins to run but after a few seconds it stays frozen and the...

Casual Listener

I have seemed to encounter a problem with my Spotify that is on my phone. Ever since updating to iOS 8 the Spotify has stopped working completely. I'd press on the icon and the spotify app begins to ...

mb777

Casual Listener

1316 Views

4 replies

0 likes

  • 1316 Views
  • 4 replies
  • 0 likes

App Crashing on iPhone

Every time I open the app on my iphone, it stays stuck on the spotify logo and eventually crashes. It's incredibly frustrating and has been doing this for awhile. I can use spotify on my computer but that's it. I've tried uninstalling and reinstallin...

Casual Listener

Every time I open the app on my iphone, it stays stuck on the spotify logo and eventually crashes. It's incredibly frustrating and has been doing this for awhile. I can use spotify on my computer but...

Ryry013

Regular

531 Views

1 replies

0 likes

  • 531 Views
  • 1 replies
  • 0 likes

Songs do not show in Facebook Section??

I always kind of enjoyed sharing what I was listening to via my iphone app, but now that section has entirely disappeared? Something change? Ive looked at all my settings. The app's public and the tunes show up in my Recent Activity feed... but no Sp...

Casual Listener

I always kind of enjoyed sharing what I was listening to via my iphone app, but now that section has entirely disappeared?  Something change?  Ive looked at all my settings.  The app's...

johnnyhounddog

Casual Listener

855 Views

2 replies

0 likes

  • 855 Views
  • 2 replies
  • 0 likes

Playlists not loading on iOS 8 on iPad

Only about 1 in every 5 or 6 playlists seem to load on iPad.I have the latest version of Spotify on iOS8 on the i0ad

Casual Listener

Only about 1 in every 5 or 6 playlists seem to load on iPad. I have the latest version of Spotify on iOS8 on the i0ad

Joppesj

Newbie

1180 Views

2 replies

0 likes

load
Playlist iOS
  • 1180 Views
  • 2 replies
  • 0 likes

premium

I just purchased the premium and didn't realize it was going to charge me every month so i was trying to cancel it, but there is no "cancel your subscription" option on my subscription page like everyone is saying there is. i'm not sure if this is be...

Newbie

I just purchased the premium and didn't realize it was going to charge me every month so i was trying to cancel it, but there is no "cancel your subscription" option on my subscription page like ever...

MichaelW

Community Legend

609 Views

1 replies

0 likes

  • 609 Views
  • 1 replies
  • 0 likes

When more than one device is available??

Why is it that when I play music it sometimes plays on my iPad or my computer or my sisters phone when they are logged into it, and when I wanted to listen to music today it was playing on my sister iPhone and no mine she was controlling this how can...

Newbie

Why is it that when I play music it sometimes plays on my iPad or my computer or my sisters phone when they are logged into it, and when I wanted to listen to music today it was playing on my sister ...

Peter__

Community Legend

452 Views

1 replies

0 likes

  • 452 Views
  • 1 replies
  • 0 likes

Spotify on my IPod loses its place

How can I prevent Spotify on my IPod Touch from losing its place when I play tracks on Spotify on my desktop computer? It used to be that when I went back to my Ipod Touch, I could continue listening from where I left off the last time I was listenin...

Newbie

How can I prevent Spotify on my IPod Touch from losing its place when I play tracks on Spotify on my desktop computer? It used to be that when I went back to my Ipod Touch, I could continue listening...

Peter__

Community Legend

707 Views

1 replies

0 likes

  • 707 Views
  • 1 replies
  • 0 likes

Version 1.8 adding a song to a playlist in folder

Hi. I want to report a bug about folder browsing I encountered in iOS version 1.8.0.244. Steps to duplicate the bug as follows: While trying to add a song to a playlist under a folder * Select the folder * The playlists/folders under the selected fol...

Newbie

Hi. I want to report a bug about folder browsing I encountered in iOS version 1.8.0.244. Steps to duplicate the bug as follows:   While trying to add a song to a playlist under a folder * ...

Peter__

Community Legend

521 Views

1 replies

0 likes

  • 521 Views
  • 1 replies
  • 0 likes

Songs won't show up in my iPad

Hey guys, I am having a tough problem: some of the songs I have on my computer do not show up on my iPad. I have just made a playlist in my computer entitled "My Music". In the desktop app, the playlist has 1.072 songs. When I look at the EXACT SAME ...

Casual Listener

Hey guys,   I am having a tough problem: some of the songs I have on my computer do not show up on my iPad.   I have just made a playlist in my computer entitled "My Music". In the ...

Peter__

Community Legend

1284 Views

1 replies

0 likes

  • 1284 Views
  • 1 replies
  • 0 likes

Unsync a playlist on ipod classic?

I've got a bunch of songs on my Ipod that I plain don't want there; they're all located in my local files. When I synced my spotify account to my Ipod classic, it took all of those songs and dumped them in there, which is kind of horrible because I n...

Casual Listener

I've got a bunch of songs on my Ipod that I plain don't want there; they're all located in my local files. When I synced my spotify account to my Ipod classic, it took all of those songs and dumped t...

Peter__

Community Legend

714 Views

1 replies

0 likes

  • 714 Views
  • 1 replies
  • 0 likes

Solved!! iPad app ports what needs to be open?

Hi, In order to for the ipad app to be used in a locked wifi in a college. What ports etc..need to be open in order to use the app? I can then pass this info to the IT technicians. I would like to use the spotify app in classroom for teaching purpose...

Casual Listener

Hi,   In order to for the ipad app to be used in a locked wifi in a college. What ports etc..need to be open in order to use the app?   I can then pass this info to the IT technicia...

Jason

Spotify Legend

1769 Views

3 replies

0 likes

  • 1769 Views
  • 3 replies
  • 0 likes

Track added from iTunes won't play in iOS app (plays fine in desktop client).

Hi gurus, I've got a track that plays fine on my Mac in iTunes (or any other software for that matter). I've imported my iTunes playlists into the Spotify desktop client and right clicked the track in question and selected "Add to Playlist" and it ap...

Regular

Hi gurus,   I've got a track that plays fine on my Mac in iTunes (or any other software for that matter).   I've imported my iTunes playlists into the Spotify desktop client and rig...

GeorgeJ

Regular

722 Views

1 replies

0 likes

  • 722 Views
  • 1 replies
  • 0 likes

Local files play different version on iPhone?

I own a some live shows (local files) that when synced with my iPhone, play a different version (album version) on my iPhone. In other words, I can play the exact same song title (which shows the date of the live show) on both the desktop and iPhone....

Casual Listener

I own a some live shows (local files) that when synced with my iPhone, play a different version (album version) on my iPhone. In other words, I can play the exact same song title (which shows th...

kbrooksc

Community Legend

1722 Views

3 replies

0 likes

local files sync
  • 1722 Views
  • 3 replies
  • 0 likes

Need data management help

Every time I add a song to a playlist, it gets added to albums, artists, etc. And then it takes forever to sift through everything to find an album I actually did save as an album - having to sift through all the stuff I did not put there. Please hel...

Roadie

Every time I add a song to a playlist, it gets added to albums, artists, etc. And then it takes forever to sift through everything to find an album I actually did save as an album - having to sift th...

Baroninkjet

Roadie

676 Views

2 replies

0 likes

  • 676 Views
  • 2 replies
  • 0 likes