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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

244794 Views

27 replies

5 likes

  • 244794 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

129317 Views

119 replies

13 likes

Other
  • 129317 Views
  • 119 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

3196 Views

0 replies

0 likes

iOS
  • 3196 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

309120 Views

62 replies

16 likes

  • 309120 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

133001 Views

19 replies

38 likes

  • 133001 Views
  • 19 replies
  • 38 likes

Synchronising my playlists

Hello I have a problem. I have a premium account, and a playlist with 163 songs Everything worked fine until today. A lot of the songs in my playlist are no more synchronised. I tried to log off to resynch, and it synchronises only a few of my songs....

Casual Listener

Hello I have a problem. I have a premium account, and a playlist with 163 songs Everything worked fine until today. A lot of the songs in my playlist are no more synchronised. I tried to lo...

Grace

Spotify

690 Views

1 replies

1 likes

  • 690 Views
  • 1 replies
  • 1 likes

Solved!! Iphone stops playing when display switches off

This seems new - it did not do this until yesterday. I tried to fix it - no success Who knows what to do please? Thanks, Uli

Casual Listener

This seems new - it did not do this until yesterday.   I tried to fix it - no success   Who knows what to do please?   Thanks, Uli

kyoban

Casual Listener

1461 Views

5 replies

0 likes

  • 1461 Views
  • 5 replies
  • 0 likes

Solved!! Iphone 6

Hi,
I had spotify on my iPhone 5. When I changed to the iPhone 6 I reinstalled everything from my iTunes but now I can't access spotify
I have the app on my home screen but when I click on it it just times out.
I have tried deleting the app and reinsta...

Casual Listener

Hi,<br>I had spotify on my iPhone 5. When I changed to the iPhone 6 I reinstalled everything from my iTunes but now I can't access spotify<br>I have the app on my home screen but when I c...

Merik

Community Legend

2635 Views

3 replies

0 likes

Premium
  • 2635 Views
  • 3 replies
  • 0 likes

Features for Audiobook

Hi, how can i bookmark the last point i was listening to? Thx & regards

Newbie

Hi,   how can i bookmark the last point i was listening to?   Thx & regards

590 Views

0 replies

0 likes

  • 590 Views
  • 0 replies
  • 0 likes

Solved!! How to recover music and photos on iPhone 5S

Hi, My music cache and photos were gone when I updated my iPhone 5S to iOS 8.1. It's almost a flash install and I lost everything on the iPhone. But i am more cared about the photos and music library both in my iPhone and Spotify. Any luck to got bac...

Newbie

Hi,   My music cache and photos were gone when I updated my iPhone 5S to iOS 8.1.  It's almost a flash install and I lost everything on the iPhone. But i am more cared about the photos ...

katieppt

Newbie

1172 Views

3 replies

0 likes

  • 1172 Views
  • 3 replies
  • 0 likes

Latest version (1.8.0.2444) unusably slow on iPod Touch (IOS 6.1.6)

What has happened?! I was starting to get used to Spotify being a bit more reliable (although rarely as fast as I would like) but the latest update has made it almost completely unusable. I have been a Premium account holder for years, and may have r...

Casual Listener

What has happened?! I was starting to get used to Spotify being a bit more reliable (although rarely as fast as I would like) but the latest update has made it almost completely unusable.   ...

gavindytham

Casual Listener

1326 Views

4 replies

1 likes

  • 1326 Views
  • 4 replies
  • 1 likes

Solved!! New songs doesn't appear on iPhone

I added som new songs on my playlists on my computer, but they doesn't appear on my playlists on my phone.. Any solutions? I tried to reinstall the app, but i didn't work.Norwegian=bad english, but i hope you understand

Casual Listener

I added som new songs on my playlists on my computer, but they doesn't appear on my playlists on my phone.. Any solutions? I tried to reinstall the app, but i didn't work. Norwegian=bad english, but...

Liam

Community Legend

1706 Views

3 replies

0 likes

  • 1706 Views
  • 3 replies
  • 0 likes

Solved!! multiple devices

I have spotify subscribed and downloaded on my iphone and Mac, but i have an ipad that i want to have some music, not all auto downloaded because there is not enough space. Can someone please answer if i can choose what music to download so my ipad i...

Newbie

I have spotify subscribed and downloaded on my iphone and Mac, but i have an ipad that i want to have some music, not all auto downloaded because there is not enough space. Can someone please answer ...

Carina

Community Legend

1021 Views

1 replies

0 likes

  • 1021 Views
  • 1 replies
  • 0 likes

My Spotify Premium is not activating

I Upgraded to Spotify Premium on my desktop and my iPhone app is not showing this change yet.

Casual Listener

I Upgraded to Spotify Premium on my desktop and my iPhone app is not showing this change yet. 

Peter__

Community Legend

735 Views

3 replies

0 likes

  • 735 Views
  • 3 replies
  • 0 likes

Ipod Nano 7th gen SYNC to spotify?

Hello.I was thinking of buying an iPod Nano because my iPhone battery is just simply to bad to play music.The question is, am i able to (for free) get songs from my spotify (im using premium) to my iPod nano?Don't really want to spend 1400 SEK (aroun...

Casual Listener

Hello. I was thinking of buying an iPod Nano because my iPhone battery is just simply to bad to play music. The question is, am i able to (for free) get songs from my spotify (im using premium)...

Peter__

Community Legend

4389 Views

3 replies

0 likes

  • 4389 Views
  • 3 replies
  • 0 likes

Newest Spotify iPhone App Slow and Unresponsive

I'm using the latest version of Spotify on my iPhone 5. This version is slower and unresponsive compared to earlier versions. When I click on a playlist or attempt to save a song to a playlist the app frequently takes a few seconds to respond. Someti...

Casual Listener

I'm using the latest version of Spotify on my iPhone 5. This version is slower and unresponsive compared to earlier versions. When I click on a playlist or attempt to save a song to a playlist the ap...

going_postal

Music Fan

7616 Views

11 replies

8 likes

  • 7616 Views
  • 11 replies
  • 8 likes

Solved!! Music stops when my Iphone 6 (iOS 8.0.2) locks or using another app/task

Hello, I have a Premium account, every time my iphone locks or I use another app on my Iphone 6 (iOS 8.0.2) the radio stops. If i hit play while the screen is locked the app chrashes. Can you help me please with this please? Oh, I have version 1.8.0....

Casual Listener

Hello, I have a Premium account, every time my iphone locks or I use another app on my Iphone 6 (iOS 8.0.2) the radio stops. If i hit play while the screen is locked the app chrashes. Can you help me...

Robnguyen03

Casual Listener

4592 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Songs on iOS 8.1 say they are downloaded to the device, and available offline, but will not play.

Songs on iOS 8.1 say they are downloaded to the device, and available offline, but will not play. This is onl for the songs that I added to spotify on my computer that are not in the Spotify library. Previously, when I would sync these to my phone fr...

Casual Listener

Songs on iOS 8.1 say they are downloaded to the device, and available offline, but will not play. This is onl for the songs that I added to spotify on my computer that are not in the Spotify library....

764 Views

0 replies

1 likes

  • 764 Views
  • 0 replies
  • 1 likes

Camera lock-screen bug iOS 8

I believe I have discovered a bug with using camera on my iPhone 5s (iOS 8.0.2 and 8.1) and Spotify (1.8.1.8). I like to listen to my ofline-starred playlist on Spotify during solo walks/hikes and take photos while I'm out. When I attempt open the ca...

Newbie

I believe I have discovered a bug with using camera on my iPhone 5s (iOS 8.0.2 and 8.1) and Spotify (1.8.1.8).   I like to listen to my ofline-starred playlist on Spotify during so...

Peter__

Community Legend

647 Views

1 replies

0 likes

  • 647 Views
  • 1 replies
  • 0 likes

Unsupported file format

Since installing iTunes to use on my new ipod touch (first ipod ive owned); Spotify has gone wierd! Lots of tracks have a small musical note by them and refuse to play, lising "unsupported File Format" as the error. If i right click on the track and ...

Newbie

Since installing iTunes to use on my new ipod touch (first ipod ive owned); Spotify has gone wierd! Lots of tracks have a small musical note by them and refuse to play, lising "unsupported File Forma...

Peter__

Community Legend

891 Views

1 replies

0 likes

  • 891 Views
  • 1 replies
  • 0 likes

Offline syncing/downloading only works for single songs and not entire playlist folders

Hi, i have a problem with Spotify for iPhone 6. I`m trying to sync all of my music to offline mode but it doesn`t work. I have organized all of my music in different playlist folders and when i try to sync one of these folders by tapping the "edit" b...

Roadie

Hi, i have a problem with Spotify for iPhone 6. I`m trying to sync all of my music to offline mode but it doesn`t work. I have organized all of my music in different playlist folders and when i try t...

radiuz

Roadie

1024 Views

2 replies

0 likes

  • 1024 Views
  • 2 replies
  • 0 likes

Solved!! Payd but no premium

hii have make a premium mebership in the apple app store (6 months)and in my spotify app im still a free useri have reinstalled the app and try to logout / login but i m still a free usercan you help me ?

Casual Listener

hi i have make a premium mebership in the apple app store (6 months) and in my spotify app im still a free user i have reinstalled the app and try to logout / login but i m still a free user ...

CruderFive1

Casual Listener

1502 Views

2 replies

0 likes

iphone 6 plus
  • 1502 Views
  • 2 replies
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App says waiting..

Hi,for the last couple of days I couldn't get the app to open,it says waiting.I have tried to do a hard reboot and it did not work and I can't reinstall the app because the "x" doesn't appear on top of the app.I am able to download other apps,I have ...

Casual Listener

Hi,for the last couple of days I couldn't get the app to open,it says waiting.I have tried to do a hard reboot and it did not work and I can't reinstall the app because the "x" doesn't appear on top ...

Spotifyuser666

Casual Listener

1617 Views

2 replies

0 likes

  • 1617 Views
  • 2 replies
  • 0 likes

Spotify won't sync local files to iPhone 5S

Description Spotify will not sync local files to the phone. A more detailed description, using numbered steps 1. The computer (Windows 7 Enterprise, SP1) and the iPhone are on the same WLAN. It's marked as "trusted" in Windows. 2. The iPhone is liste...

Casual Listener

 Description Spotify will not sync local files to the phone.   A more detailed description, using numbered steps 1. The computer (Windows 7 Enterprise, SP1) and the iPhone are on th...

pmcmva

Casual Listener

4018 Views

4 replies

0 likes

  • 4018 Views
  • 4 replies
  • 0 likes