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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

244741 Views

27 replies

5 likes

  • 244741 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

129272 Views

119 replies

13 likes

Other
  • 129272 Views
  • 119 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

3193 Views

0 replies

0 likes

iOS
  • 3193 Views
  • 0 replies
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

309106 Views

62 replies

16 likes

  • 309106 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

132990 Views

19 replies

38 likes

  • 132990 Views
  • 19 replies
  • 38 likes

Solved!! Deleted Facebook and can't log on

I have deleted my Facebook and now I am unable to log on to premium spotify account. Is there any way around this??

Newbie

I have deleted my Facebook and now I am unable to log on to premium spotify account. Is there any way around this??

MichaelW

Community Legend

794 Views

1 replies

0 likes

  • 794 Views
  • 1 replies
  • 0 likes

Spotify will not open on IOS 8.0.2 Iphone 5s

Everytime I open the app, it just shows the splash page and closes. I am unable to use this app PERIOD! I have tried uninstalling, re-installing, reset my iphones settings (without eraseing content) and then re-installing after that, turning on an of...

Newbie

Everytime I open the app, it just shows the splash page and closes. I am unable to use this app PERIOD! I have tried uninstalling, re-installing, reset my iphones settings (without eraseing content) ...

DeeMoney89

Newbie

923 Views

3 replies

0 likes

  • 923 Views
  • 3 replies
  • 0 likes

App on Iphone will not play some songs?

Why will some songs in my playlists play on my computer but not on my phone?

Music Fan

Why will some songs in my playlists play on my computer but not on my phone?

TLCONRAD

Music Fan

891 Views

2 replies

0 likes

songs unavailable on my phone
  • 891 Views
  • 2 replies
  • 0 likes

Re-syncing With Different Stream Quality ?

I have extreme quality on my spotify app right now with a couple playlists that are downloaded onto my phone (offline mode). If I change the music quality to high (or recommended) - will the playlist delete the "extreme quality" songs that are alread...

Casual Listener

I have extreme quality on my spotify app right now with a couple playlists that are downloaded onto my phone (offline mode).   If I change the music quality to high (or recommended) - will t...

MichaelW

Community Legend

589 Views

1 replies

0 likes

  • 589 Views
  • 1 replies
  • 0 likes

Solved!! Way to Tell File Size of Each Song??

I am making an offline playlist of songs that I regularly listen to - but I would like to prioritize which songs I download to conserve space on my phone. Songs that take up wayyy too much space, I will probably just use Data because space on my phon...

Casual Listener

I am making an offline playlist of songs that I regularly listen to - but I would like to prioritize which songs I download to conserve space on my phone.    Songs that take up way...

MichaelW

Community Legend

24255 Views

1 replies

1 likes

  • 24255 Views
  • 1 replies
  • 1 likes

Song is not available

Why isn't Out of the Woods by Taylor Swift on her artist page yet?

Newbie

Why isn't Out of the Woods by Taylor Swift on her artist page yet?

MichaelW

Community Legend

1647 Views

2 replies

0 likes

  • 1647 Views
  • 2 replies
  • 0 likes

Adding an album to a playlist folder no longer pre-populates the artist or album title

In the last two releases of the Spotify iOS app I've noticed that when I want to add a song or an album to a playlist folder it no longer pre-populates the artist and album title as it used to. For example if I have a folder named "Reggae" and I want...

Newbie

In the last two releases of the Spotify iOS app I've noticed that when I want to add a song or an album to a playlist folder it no longer pre-populates the artist and album title as it used to. ...

913 Views

0 replies

0 likes

add to playlist
Artists in folders
folder
folders
  • 913 Views
  • 0 replies
  • 0 likes

[HELP] Choppy/gets cut music streaming (iphone 5/iOS8)

The music streaming on my latest updated app for Spotify (premium) on Iphone 5 and iOS8 is very very spotty and keeps getting cut. Any suggestions? I have tried to soft reset and reinstalling the app but to no avail

Newbie

The music streaming on my latest updated app for Spotify (premium) on Iphone 5 and iOS8  is very very spotty and keeps getting cut. Any suggestions?   I have tried to soft reset and rei...

Jason

Spotify Legend

597 Views

1 replies

0 likes

  • 597 Views
  • 1 replies
  • 0 likes

Track information not updated in car dashboard

Hello I have latest version of spotify on an iPhone 5s plugged in via lightning cable to my car dashboard which supports displaying track information on it. When I start playing with spotify, the track information of the first song play is correctly ...

Newbie

Hello   I have latest version of spotify on an iPhone 5s plugged in via lightning cable to my car dashboard which supports displaying track information on it.   When I start playing...

446 Views

0 replies

0 likes

  • 446 Views
  • 0 replies
  • 0 likes

Iphope search function does not work

Hello, Before reinstalling the searching feature of app was causing problems but I was able to solve it by closing the app and starting it up again. Now my search option does not work anymore on my Iphone. Can you check what is wrong please? All this...

Newbie

Hello,   Before reinstalling the searching feature of app was causing problems but I was able to solve it by closing the app and starting it up again. Now my search option does not work anym...

Peter__

Community Legend

910 Views

1 replies

0 likes

Mac
  • 910 Views
  • 1 replies
  • 0 likes

IOS, Offline mode and Nike App

I'm a premium subscriber and I use spotify offline mode when I go out for a run. I use the Nike running app and everything was working fine, until about a month ago. I'm running and the music would just stop. I have to stop my run, open spotify, and ...

Casual Listener

I'm a premium subscriber and I use spotify offline mode when I go out for a run.  I use the Nike running app and everything was working fine, until about a month ago.  I'm running and the m...

tkao2025

Casual Listener

3119 Views

2 replies

1 likes

  • 3119 Views
  • 2 replies
  • 1 likes

iPhone shuffle only

The concept of shuffle only for free on iPhone is, sorry to say, bull**bleep**. If I can play any song I want on PC then I should be able to on my mobile device. Spotify, you're a dumbass.

Newbie

The concept of shuffle only for free on iPhone is, sorry to say, bull**bleep**. If I can play any song I want on PC then I should be able to on my mobile device. Spotify, you're a dumbass.

Peter__

Community Legend

588 Views

1 replies

0 likes

  • 588 Views
  • 1 replies
  • 0 likes

Local files doesn't download to iPhone 5s

The local files i have on my PC don't get synced to my iPhone 5s, even though I do what i am told in the error message. The songs shows on my phone but they are grey and not playable. PC and phone are connected to the same network, so according to th...

Newbie

The local files i have on my PC don't get synced to my iPhone 5s, even though I do what i am told in the error message. The songs shows on my phone but they are grey and not playable. PC and phon...

Peter__

Community Legend

638 Views

2 replies

0 likes

  • 638 Views
  • 2 replies
  • 0 likes

I cannot post to facebook

Help - Spotify is cannot connect to my Facebook. I'm trying to share a song on my FB timeline, but I continue to receive the Error Message," Cannot Post to Facebook: The post cannot be sent because the connection to Facebook failed." I have deleted a...

Newbie

Help -   Spotify is cannot connect to my Facebook. I'm trying to share a song on my FB timeline, but I continue to receive the Error Message," Cannot Post to Facebook: The post cannot b...

Peter__

Community Legend

1030 Views

3 replies

0 likes

  • 1030 Views
  • 3 replies
  • 0 likes

Solved!! Listening offline albums?

Hi, is there any option how to make albums available offline? I can turn on offline mode at playlist but when i open specific album saved in my music and i put offline mode, it does not do anything. Thanks

Regular

Hi, is there any option how to make albums available offline? I can turn on offline mode at playlist but when i open specific album saved in my music and i put offline mode, it does not do anything. ...

prettorian

Regular

1706 Views

6 replies

0 likes

  • 1706 Views
  • 6 replies
  • 0 likes

Sync Problem

Hi all, Recently when putting some albums in my starred playlist and downloading them for offline use they don't actually appear to download (i.e the little green arrow next to the song name) whereas all my other music is synced for offline use. Any ...

Regular

Hi all,   Recently when putting some albums in my starred playlist and downloading them for offline use they don't actually appear to download (i.e the little green arrow next to the song na...

dickyjacobs

Regular

1412 Views

8 replies

0 likes

  • 1412 Views
  • 8 replies
  • 0 likes

"Search" does not work.

Hey, I have an iPhone 4s. My spotify version is 1.8.0.2444 and since a few days ago (I think that it's since I'm premium) it won't let me search! What can I do? Any solution? It says that maybe I have written something wrong but clearly I haven't! Wh...

Newbie

Hey,   I have an iPhone 4s. My spotify version is 1.8.0.2444 and since a few days ago (I think that it's since I'm premium) it won't let me search! What can I do? Any solution? It says that ...

Peter__

Community Legend

647 Views

1 replies

0 likes

  • 647 Views
  • 1 replies
  • 0 likes

View newly-synced songs

I follow several Top-100 lists and curated playlists. When I launch Spotify, it will often sync several dozen or more new songs. Is there any way to see what those newly-synced songs are? At initial glance I'm not even sure which playlist(s) have new...

Gig Goer

I follow several Top-100 lists and curated playlists. When I launch Spotify, it will often sync several dozen or more new songs. Is there any way to see what those newly-synced songs are? At initial ...

Peter__

Community Legend

660 Views

1 replies

0 likes

  • 660 Views
  • 1 replies
  • 0 likes

App crashes

Hello, ever since I updated my iPhone to ios8 my Spotify has not opened at all I start it and it just crashes. I've tried literally everything and it won't work and I'm a premium user anyone have any solutions? Thanks!

Casual Listener

Hello, ever since I updated my iPhone to ios8 my Spotify has not opened at all I start it and it just crashes. I've tried literally everything and it won't work and I'm a premium user anyone have any...

Peter__

Community Legend

635 Views

2 replies

0 likes

  • 635 Views
  • 2 replies
  • 0 likes

No search results on phone and ipad and won't download

I have spotify premium and the search function on both my ipad and iphone is not working. this is an issue specific to my account, i logged in with anothe account and the search funciton worked as usual. I have already tried logging out and back in, ...

Casual Listener

I have spotify premium and the search function on both my ipad and iphone is not working. this is an issue specific to my account, i logged in with anothe account and the search funciton worked as us...

Peter__

Community Legend

901 Views

2 replies

0 likes

  • 901 Views
  • 2 replies
  • 0 likes