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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

244726 Views

27 replies

5 likes

  • 244726 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

129233 Views

119 replies

13 likes

Other
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  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

3187 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

309084 Views

62 replies

16 likes

  • 309084 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

132984 Views

19 replies

38 likes

  • 132984 Views
  • 19 replies
  • 38 likes

All playlists are gone (fixed)

Well the title pretty much gives it away. All my playlists are gone, just like that. Has something happened on the server side of Spotify? I can't even restore my playlists which I actually managed to find on my account. What do I do? Edit: I managed...

Roadie

Well the title pretty much gives it away. All my playlists are gone, just like that. Has something happened on the server side of Spotify? I can't even restore my playlists which I actually managed t...

363 Views

0 replies

0 likes

  • 363 Views
  • 0 replies
  • 0 likes

Spotify won't show my downloaded albums

Sometimes when I scroll across "My Music" and view my downloaded albums, I try to open an album and just get the three spots (loading symbols) but the album contents won't appear. My only option is to log out of spotify and log back in again, which s...

Casual Listener

Sometimes when I scroll across "My Music" and view my downloaded albums, I try to open an album and just get the three spots (loading symbols) but the album contents won't appear. My only option is t...

520 Views

0 replies

0 likes

  • 520 Views
  • 0 replies
  • 0 likes

Iphone spotify app wont open

I have an iPhone 5 and have the most recent update and since updating my iPhone The spotify app wont open, I have tried re downloading it several times and also resetting my phone! I have no idea what to do and feel like I'm wasting my money as it ha...

Newbie

I have an iPhone 5 and have the most recent update and since updating my iPhone The spotify app wont open, I have tried re downloading it several times and also resetting my phone! I have no idea wha...

1000 Views

0 replies

2 likes

  • 1000 Views
  • 0 replies
  • 2 likes

Superuser Contribution Spotify app download on iPhone stuck on logo scren

I've been trying to download the spotify app and when I open it, it's stuck on the logo screen. Tried uninstalling and re downloading 3 times now. Still does not work.

Casual Listener

I've been trying to download the spotify app and when I open it, it's stuck on the logo screen. Tried uninstalling and re downloading 3 times now. Still does not work.

Sarahvee8

Casual Listener

4154 Views

3 replies

0 likes

Download error
  • 4154 Views
  • 3 replies
  • 0 likes

Solved!! Adding new songs to existing playslists not working in iOS 8 app

I`m starting to get really annoyed with the iOS 8 app and concider to cancel my subscription if Spotify doesn`t fix this real soon. I have two major issues with the new iOS 8 app, 1. I can no longer add new songs to my existing playlist folders, when...

Roadie

I`m starting to get really annoyed with the iOS 8 app and concider to cancel my subscription if Spotify doesn`t fix this real soon. I have two major issues with the new iOS 8 app,   1. I c...

radiuz

Roadie

3551 Views

6 replies

0 likes

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  • 6 replies
  • 0 likes

how to enable ALL music for offline playing?

I'm having the offline artists not being available issue, and want to try deleting and reinstalling Spotify. However I spent ages selecting each artist and enabling offline mode, and I do not want to have to do that again. I get that everything will ...

Regular

I'm having the offline artists not being available issue, and want to try deleting and reinstalling Spotify. However I spent ages selecting each artist and enabling offline mode, and I do not want to...

radiuz

Roadie

1323 Views

4 replies

0 likes

  • 1323 Views
  • 4 replies
  • 0 likes

Unable to save albums on my IOS Desktop app

Last night I saved several new ablums on my Iphone app which havent synced to my descktop app? When I look up the abum on my desktop the save button is there, but I cant use it??? so I have now way to save songs to my desktop app?? Can anyone advise?...

Newbie

Last night I saved several new ablums on my Iphone app which havent synced to my descktop app?   When I look up the abum on my desktop the save button is there, but I cant use it??? so I hav...

Peter__

Community Legend

617 Views

2 replies

0 likes

  • 617 Views
  • 2 replies
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issue on multiple devices

I have had Spotify for a couple of years now and never had an issue but I just downloaded Spotify for my girlfriend's phone and put it on my account which is fine but whenever one of us starts listening to music out starts on the other phone then if ...

Newbie

I have had Spotify for a couple of years now and never had an issue but I just downloaded Spotify for my girlfriend's phone and put it on my account which is fine but whenever one of us starts listen...

Peter__

Community Legend

810 Views

2 replies

0 likes

multiple devices
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  • 2 replies
  • 0 likes

Solved!! Spotify won't open after the latest Spotify update

Spotify was working great until I got the Spotify update on October 9th. Now when I tap on the Spotify icon it opens up to the Spotify screen but it won't go any further. Spotify shutsdown and takes me back to my ipad home screen. It's so frustrating...

Casual Listener

Spotify was working great until I got the Spotify update on October 9th.  Now when I tap on the Spotify icon it opens up to the Spotify screen but it won't go any further.  Spotify shutsdow...

rf1969

Casual Listener

3289 Views

2 replies

0 likes

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  • 2 replies
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How to subscribe to premium account

Hi. My trial version has expired and I want to subscribe to premium account. i can't find on my iPad the button that would allow me to upgrade to premium account. I browsed on Google and I've read that it is on "manage subscription" but I can't find ...

Newbie

Hi. My trial version has expired and I want to subscribe to premium account. i can't find on my iPad the button that would allow me to upgrade to premium account. I browsed on Google and I've read th...

Abner

Roadie

802 Views

1 replies

0 likes

  • 802 Views
  • 1 replies
  • 0 likes

Solved!! Spotify app closes constantly

Spotify app on I pod touch constantly shuts down during browsing and search and even shuts down during offline activities. Any help?

Newbie

Spotify app on I pod touch constantly shuts down during browsing and search and even shuts down during offline activities. Any help?

Lucielouise

Casual Listener

24579 Views

5 replies

0 likes

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  • 5 replies
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Content in Your Music suddenly gone

All the content (songs, albums, artists) is gone just like the fifth time. Deleting the app (iOS) fixes the problem for some time but that´s not what I am looking for. Is there any fix for this?

Newbie

All the content (songs, albums, artists) is gone just like the fifth time. Deleting the app (iOS) fixes the problem for some time but that´s not what I am looking for. Is there any fix for this?

Peter__

Community Legend

538 Views

1 replies

0 likes

  • 538 Views
  • 1 replies
  • 0 likes

Solved!! Next Update

When will there be a new update released to fix the Ios8 problem that the app will show the logo and the crash after a few seconds? It's ridiculous that we are having to pay for a feature that we can't even use because of a bug that the developers sh...

Casual Listener

When will there be a new update released to fix the Ios8 problem that the app will show the logo and the crash after a few seconds? It's ridiculous that we are having to pay for a feature that we c...

FreshPrincee801

Casual Listener

1641 Views

6 replies

0 likes

  • 1641 Views
  • 6 replies
  • 0 likes

Solved!! Thumbs up / down

When I hit the thumbs up or down it says oops something went wrong every time

Casual Listener

When I hit the thumbs up or down it says oops something went wrong every time

Guitarjon01

Casual Listener

934 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

iPad app meine Musik fehlt

In meiner iPad app fehlt "meine Musik" - d.h. der Button fehlt -, auch kann ich meinen Kontorsionen nicht nachschauen. Das alles geht auf dem iPhone,aber nicht auf dem iPad. IPad Air iOS 8.02; iPhone 6 iOS 8.02; spotify Premium Account Hilfe!! Was ma...

Casual Listener

In meiner iPad app fehlt "meine Musik" - d.h. der Button fehlt -, auch kann ich meinen Kontorsionen nicht nachschauen. Das alles geht auf dem iPhone,aber nicht auf dem iPad. IPad Air iOS 8.02; iPhone...

MattSuda

Spotify Star

671 Views

1 replies

0 likes

  • 671 Views
  • 1 replies
  • 0 likes

Synced Local Tracks Not Playing

I synched my spotify with my new Iphone 6. All my tracks downloaded but there a lot of offline tracks that show up as synched but when you go to play them nothing happens and they don't repond. When I connect the device to spotify everything is shown...

Regular

I synched my spotify with my new Iphone 6. All my tracks downloaded but there a lot of offline tracks that show up as synched but when you go to play them nothing happens and they don't repond. When ...

DarkJay

Regular

621 Views

1 replies

0 likes

  • 621 Views
  • 1 replies
  • 0 likes

Solved!! Remove the song you were listening to from playlist

I was wondering if there was a way to remove the song that you are listening to from the playlist that you are listening to. As far as I can see, in the iOS app, you have to go to the playlist, filter for the name of the song, and then press edit pla...

Gig Goer

I was wondering if there was a way to remove the song that you are listening to from the playlist that you are listening to. As far as I can see, in the iOS app, you have to go to the playlist, filte...

Feddar

Gig Goer

2527 Views

6 replies

0 likes

iOS playlist
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Spotify Data Usage Issues

Hi guys, I am a Spotify Premium user on an iPhone 5S, on iOS 7.0.4, Spotify version 1.7.0.2390. Lately I have been experiencing high data usage on my phone, and have been trying to track down what is causing it. Having not downloaded any new apps, up...

Newbie

Hi guys,   I am a Spotify Premium user on an iPhone 5S, on iOS 7.0.4, Spotify version 1.7.0.2390. Lately I have been experiencing high data usage on my phone, and have been trying to track d...

paulacoelho86

Casual Listener

1612 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

iPhone 6 - will not open

I have removed and reinstalled the app on the new iPhone - it will not open. Just shows green icon and disappears. Any tips?

Newbie

I have removed and reinstalled the app on the new iPhone - it will not open.  Just shows green icon and disappears.  Any tips?  

MichaelW

Community Legend

699 Views

1 replies

0 likes

  • 699 Views
  • 1 replies
  • 0 likes

iPhone App Downloads Songs, Fills Up Storage

Hopefully the title is clear. My issue is occurring on the iPhone app, where music is downloading to my storage so I can listen offline. It looks like I cannot disable this or undo the downloads. As a result, my phone's storage is 100% full, and I ca...

Newbie

Hopefully the title is clear.  My issue is occurring on the iPhone app, where music is downloading to my storage so I can listen offline.  It looks like I cannot disable this or undo the do...

MichaelW

Community Legend

1205 Views

1 replies

0 likes

iOS
iphone
mobile app
photos
storage
  • 1205 Views
  • 1 replies
  • 0 likes