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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

244721 Views

27 replies

5 likes

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  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

129218 Views

119 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

3187 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

309076 Views

62 replies

16 likes

  • 309076 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

132982 Views

19 replies

38 likes

  • 132982 Views
  • 19 replies
  • 38 likes

Can't remove files from my iPhone

I was running out of space on my phone (iPhone 4s running ios 7) and saw that Spotify was using 5.6GB of disk space. I deleted most of my downloaded music, but the Spotify usage remained stuck on 5.6GB. In the help, it says that the cache will be fre...

Regular

I was running out of space on my phone (iPhone 4s running ios 7) and saw that Spotify was using 5.6GB of disk space. I deleted most of my downloaded music, but the Spotify usage remained stuck on 5.6...

Greenpig

Regular

3204 Views

13 replies

0 likes

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  • 13 replies
  • 0 likes

Solved!! Is there a way to limit the amount of songs sync'd off a certain playlist?

Hi There, I was syncing a playlist of about 300 songs but I only wanted to sync about the first hundred of them rather than the whole lot, just as a taster kind of thing. Is that possible at all? Thanks for your time! Ian

Casual Listener

Hi There,   I was syncing a playlist of about 300 songs but I only wanted to sync about the first hundred of them rather than the whole lot, just as a taster kind of thing.  Is that pos...

Ians03

Casual Listener

1688 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Solved!! Spotify 1.7.0 crashing on sync

Just added some new local files to my starred playlist yesterday, and app was crashing when I tried to sync (about 12 songs?) Then today the same was happening, reinstalled the app, synced all the spotify tracks fine, then tried to sync the local fil...

Casual Listener

Just added some new local files to my starred playlist yesterday, and app was crashing when I tried to sync (about 12 songs?)   Then today the same was happening, reinstalled the app, synced...

meahtenoha

Spotify

57206 Views

280 replies

4 likes

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  • 280 replies
  • 4 likes

I canot access my offline songs

I am not able to play songs offline evethough i have downloaded them

Newbie

I am not able to play songs offline evethough i have downloaded them

MichaelW

Community Legend

863 Views

1 replies

0 likes

  • 863 Views
  • 1 replies
  • 0 likes

Force closing

iPhone 5sVerizon WirelessiOS 7.1.2 For the last two days just about every time I've attempted to open the app it stays open for 1-2 secs and then force closes. Uninstalled and reinstalled and restarted the phone countless times to no avail.

Casual Listener

iPhone 5s Verizon Wireless iOS 7.1.2 For the last two days just about every time I've attempted to open the app it stays open for 1-2 secs and then force closes. Uninstalled and reinstalled and r...

Supurcman

Newbie

1799 Views

2 replies

0 likes

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  • 2 replies
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Newbie iphone6 problems

I am new to Spotify so I don't know if I am experiencing a problem or if this is normal behavior. I have never used Spotify before before, but it's not working the way I assumed it would work. Even if you can't help me solve the issue, would someone ...

Regular

I am new to Spotify so I don't know if I am experiencing a problem or if this is normal behavior. I have never used Spotify before before, but it's not working the way I assumed it would work. Even ...

MattSuda

Spotify Star

872 Views

4 replies

0 likes

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  • 4 replies
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My Spotify is online on my Iphone 5s but it doesn't load any music and list!

Hi I upgraded my spotify to premium two weeks ago on my PC. my spotify was working as usual on my Iphone 5s but suddenly last week somthing happend to it. I tried to search a song on my Iphone spotify but it said "An error occurred", then I noticed i...

Newbie

Hi   I upgraded my spotify to premium two weeks ago on my PC. my spotify was working as usual on my Iphone 5s but suddenly last week somthing happend to it. I tried to search a song on my Ip...

MrTreasure

Newbie

963 Views

3 replies

0 likes

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  • 3 replies
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iPhone and iPad playslists not matching up

Hi, My offline playlists for my iPhone and iPad have recently stopped syncing with one another. For example, when I add tracks to an offline playlist on my iPhone it doesn't update the same playlist on my iPad automatically. The same goes for removin...

Casual Listener

Hi,    My offline playlists for my iPhone and iPad have recently stopped syncing with one another. For example, when I add tracks to an offline playlist on my iPhone it doesn't update t...

MichaelW

Community Legend

976 Views

3 replies

0 likes

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  • 3 replies
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Your Music Lost when opening app and losing service or wifi

Description This has become a consistent issue for me for months. Every time I open the app when getting on an elevator or walking down into the subway, as the app is loading up, I witness my entire Your Music library disappear before my eyes. A more...

Regular

Description This has become a consistent issue for me for months.  Every time I open the app when getting on an elevator or walking down into the subway, as the app is loading up, I witness my...

Jordi

Community Legend

1561 Views

6 replies

0 likes

connection
Your Music
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Overall Radio Issues

I moved over to Spotify permanently from Pandora once the radio went live, but there are two main issues that remain: 1) Repetitiveness and a lack of selection 2) Classical music seems to be one giant, vague category If you create a radio station and...

Regular

I moved over to Spotify permanently from Pandora once the radio went live, but there are two main issues that remain:   1) Repetitiveness and a lack of selection 2) Classical music se...

fn0000rd

Regular

687 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

constant crashing clicking on a related artist

iPhone 6 -- probalby half the time I click on a related artist name app crashes and shuts down. It is starting to get old.

Roadie

iPhone 6 -- probalby half the time I click on a related artist name app crashes and shuts down.   It is starting to get old. 

dj_x

Newbie

681 Views

1 replies

0 likes

  • 681 Views
  • 1 replies
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iOS 8 issues

I am having trouble with Spotify on my iPad and my iPhone. When I open Spotify on my iPad it just crashes. I tried deleting the application and then reinstalling it...that did nothing. Then, on my iPhone Spotify said "Auto Login failed" so I tried to...

Casual Listener

I am having trouble with Spotify on my iPad and my iPhone. When I open Spotify on my iPad it just crashes. I tried deleting the application and then reinstalling it...that did nothing. Then, on my iP...

mrchrisroden

Casual Listener

2084 Views

8 replies

0 likes

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  • 8 replies
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Not getting green arrow for offline play

I have enabled "available off line" on my phone for a particular play list. I don't have much room on my iPhone, but I want this one short play list available off line to play in the car. Green button enabled on iPhone. But it's not downloading to my...

Casual Listener

I have enabled "available off line" on my phone for a particular play list. I don't have much room on my iPhone, but I want this one short play list available off line to play in the car. Green butto...

Peter__

Community Legend

3308 Views

1 replies

0 likes

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  • 1 replies
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Spotify Iphone 5 problems

Hey first off i like to say that i love using spotify and i am a premimum member as well. 1)During the weekend i was trying to listen to spotify on my phone in offline mode and my phone kept on stopping during the middle of a track, so i would have t...

Newbie

Hey first off i like to say that i love using spotify and i am a premimum member as well. 1)During the weekend i was trying to listen to spotify on my phone in offline mode and my phone kept on sto...

Peter__

Community Legend

1198 Views

1 replies

0 likes

  • 1198 Views
  • 1 replies
  • 0 likes

Crah

Hello, so i have this problem, whenever i add song to my playlist spotify crashes, music is still playing, but all options disappear and only thing i see is album cover, i know the solution with home button , but is there a way to stop it permanently...

Newbie

Hello, so i have this problem, whenever i add song to my playlist spotify crashes, music is still playing, but all options disappear and only thing i see is album cover, i know the solution with home...

MichaelW

Community Legend

802 Views

1 replies

0 likes

  • 802 Views
  • 1 replies
  • 0 likes

Playing albums in order

When I listen to an album on my phone, it plays the songs out of order. How do I automatically play the songs in the regular album order without them automatically being shuffled?

Newbie

When I listen to an album on my phone, it plays the songs out of order. How do I automatically play the songs in the regular album order without them automatically being shuffled?

MichaelW

Community Legend

1220 Views

1 replies

0 likes

  • 1220 Views
  • 1 replies
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View queue on iPad

Is there any way to view the queue on the iPad app? I've read some posts from a few years ago that say it's not possible, but since the feature has been added to the iPhone app I figured there must be a way on its big brother.I'm not missing some obv...

Newbie

Is there any way to view the queue on the iPad app? I've read some posts from a few years ago that say it's not possible, but since the feature has been added to the iPhone app I figured there must b...

MattSuda

Spotify Star

772 Views

2 replies

2 likes

  • 772 Views
  • 2 replies
  • 2 likes

2 iphones

I have 2 iphones .. HOw can use spotify on both @ the same time .  

Newbie

I have 2 iphones .. HOw can use spotify on both @ the same time .  

MattSuda

Spotify Star

991 Views

2 replies

0 likes

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  • 2 replies
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What is "Save" on my iPhone under some albums?

When I use the Discover function and choose an album somtimes a clickable "save" appears under the album cover. What is this for? I can't seem to recall "saved" albums, however if I remember a speciall album and recall it our of my own memory it will...

Casual Listener

When I use the Discover function and choose an album somtimes a clickable "save" appears under the album cover. What is this for? I can't seem to recall "saved" albums, however if I remember a specia...

Rodrigo

Community Legend

639 Views

1 replies

0 likes

  • 639 Views
  • 1 replies
  • 0 likes