Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
244713 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
129200 Views
119 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
454262 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
309074 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
I access Spotify from both my iPhone and iPad, but there is not parity between the two apps. Albums I save will show up on my PC and IPhone, but I do not have access to them from my iPad. Let's fix this issue.
I access Spotify from both my iPhone and iPad, but there is not parity between the two apps. Albums I save will show up on my PC and IPhone, but I do not have access to them from my iPad. Let's fix t...
Spotify
484 Views
1 replies
0 likes
I have two issues. The first is that when I play Spotify from my phone on (via?) AUX to speakers, the sound disappears now and then. It's never mid-song, always when a new song plays. The song keeps playing, but there's just no sound. It doesn't seem...
I have two issues. The first is that when I play Spotify from my phone on (via?) AUX to speakers, the sound disappears now and then. It's never mid-song, always when a new song plays. The song keeps ...
Spotify Legend
737 Views
1 replies
0 likes
The other day, I wanted to download some new songs to add to my starred tracks since I was taking a long trip. I downloaded them on my computer and then I synced it to offline mode on my iPod so I wouldn't waste my iPhone battery, and all the songs w...
The other day, I wanted to download some new songs to add to my starred tracks since I was taking a long trip. I downloaded them on my computer and then I synced it to offline mode on my iPod so I wo...
Spotify Legend
745 Views
1 replies
0 likes
Hi. i have swedish as language on my Iphone. But I dont like your swedish version of Spotify when I have the english version on my computer and Ipad. Please make it possible to chose language so I can have it in english again. And complete the Ipad-v...
Hi. i have swedish as language on my Iphone. But I dont like your swedish version of Spotify when I have the english version on my computer and Ipad. Please make it possible to chose language so I ...
Music Fan
597 Views
1 replies
0 likes
I went to open Spotify one day and my playlist was empty everything was gone. Now when I go back to add albums or songs to the playlist I get commercials every time. I really need to recover where my playlist went
I went to open Spotify one day and my playlist was empty everything was gone. Now when I go back to add albums or songs to the playlist I get commercials every time. I really need to recover where my...
Community Legend
557 Views
1 replies
0 likes
Hi. I have a new iPhone 6+ (updated to iOS 8.0.2). I've used iTunes to put some mp3 files onto my phone. The songs are visible under the native iPhone "music" app, and they play fine. I want to play the songs from within the Spotify app (updated to v...
Hi. I have a new iPhone 6+ (updated to iOS 8.0.2). I've used iTunes to put some mp3 files onto my phone. The songs are visible under the native iPhone "music" app, and they play fin...
Casual Listener
1901 Views
2 replies
0 likes
Hey all. About two weeks ago spotify mobile (iOS 7.1.2) just stopped connecting to the internet. Any time I try to search for music or access radio it gives a black screen reading "An error occurred". I have uninstalled and reinstalled the app numero...
Hey all. About two weeks ago spotify mobile (iOS 7.1.2) just stopped connecting to the internet. Any time I try to search for music or access radio it gives a black screen reading "An error occurred"...
Casual Listener
1014 Views
4 replies
0 likes
Hear me now. I love the social aspect of Spotify. However, when I get music links from friends (people don't seem to use the build in sharing feature) that link to a specific track I am unable to see what track is linked. When I open the link in the ...
Hear me now. I love the social aspect of Spotify. However, when I get music links from friends (people don't seem to use the build in sharing feature) that link to a specific track I am un...
Community Legend
2138 Views
1 replies
1 likes
I have Spotify Pemium, and lately it has just started either cutting a song off mid play or just crashing totally. I have re-installed the app and have over 12gb available, so don't understand why this happens?? Does anyone know?
I have Spotify Pemium, and lately it has just started either cutting a song off mid play or just crashing totally. I have re-installed the app and have over 12gb available, so don't understand why th...
Newbie
23781 Views
7 replies
1 likes
The songs I downloaded to my iPhone to listen offline, are desynchronized without notice. There are more than a hundred songs that should resynchronize, and I do not want it to happen again. I have Spotify Premium and my payments are current. What co...
The songs I downloaded to my iPhone to listen offline, are desynchronized without notice. There are more than a hundred songs that should resynchronize, and I do not want it to happen again...
Casual Listener
900 Views
1 replies
0 likes
I want to delete, not deactivate, my Facebook profile. I first used spotify using my Facebook info. Am I able to continue using Spotify without spotify? I seem to only be able to login when I log into Facebook. Help!
I want to delete, not deactivate, my Facebook profile. I first used spotify using my Facebook info. Am I able to continue using Spotify without spotify? I seem to only be able to login when I log int...
Community Legend
637 Views
2 replies
0 likes
My songs won't sync to offline. I have iOS 8 and an iPhone 6 and I am paying for premium
My songs won't sync to offline. I have iOS 8 and an iPhone 6 and I am paying for premium
Casual Listener
471 Views
1 replies
0 likes
I have an 8gb iphone 4s and spotify premium. When I am connected to wifi and have selected 'available offline' it doesn't start syncing my songs. When it does start syncing, sporadically and randomly, it stops after 4-5 songs - why? My phone keeps te...
I have an 8gb iphone 4s and spotify premium. When I am connected to wifi and have selected 'available offline' it doesn't start syncing my songs. When it does start syncing, sporadically and randomly...
Community Legend
601 Views
1 replies
0 likes
Hi! my playlist has disappeared from my iphone I have tried to remove offline devices and reinstalling my spotify app but it did not help. Any solution for this ? Thanks!
Hi! my playlist has disappeared from my iphone 😞 I have tried to remove offline devices and reinstalling my spotify app but it did not help. Any solution for this ? Thanks!
Casual Listener
1030 Views
4 replies
0 likes
My musics list wont sync, what i do?
My musics list wont sync, what i do?
Spotify
452 Views
1 replies
0 likes
Normally on a free account on iPhone, which is what I have, you have a limited amount of skips. But there's a bug with this, in the fact that if you restart the app on iPhone, you get all those skips back. Just thought that maybe something should be ...
Normally on a free account on iPhone, which is what I have, you have a limited amount of skips. But there's a bug with this, in the fact that if you restart the app on iPhone, you get all those skips...
Casual Listener
1011 Views
2 replies
0 likes
Cant use my av Receiver Last on ios 8.
Cant use my av Receiver Last on ios 8.
Spotify
445 Views
1 replies
0 likes
I used to use ITUNES for everything and I downloaded songs from MP3 rocket. All my downloads from MP3 rocket are on my Spotify under local files. But, if I go to local files on my iphone- there is nothing. What can I do to transfer songs to iphone?
I used to use ITUNES for everything and I downloaded songs from MP3 rocket. All my downloads from MP3 rocket are on my Spotify under local files. But, if I go to local files on my iphone- there is no...
Newbie
778 Views
2 replies
0 likes
Hallo ihr Lieben, leider funtkioniert mein Spotify Connect nicht so richtig. Ich mächte mein iPhone 4s (iOS 7) mit meinem MacBook pro verbinden. Mein macBook erkennt das iPhone auch als Gerät, jedoch erkennt mein iPhone mein macbook nicht als weitere...
Hallo ihr Lieben, leider funtkioniert mein Spotify Connect nicht so richtig. Ich mächte mein iPhone 4s (iOS 7) mit meinem MacBook pro verbinden. Mein macBook erkennt das iPhone auch als Ge...
Spotify
1583 Views
1 replies
0 likes
