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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

244688 Views

27 replies

5 likes

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  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

129162 Views

119 replies

13 likes

Other
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  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

3184 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

309070 Views

62 replies

16 likes

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  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

132966 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Syncing local files

Everywhere I've looked, I have found that in order to sync local files from your computer on to Spotify for playback on your iphone, you need to have your phone connected to the same wifi as your computer. My laptop has for some unknown reason lost a...

Newbie

Everywhere I've looked, I have found that in order to sync local files from your computer on to Spotify for playback on your iphone, you need to have your phone connected to the same wifi as your com...

MattSuda

Spotify Star

717 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Some playlists (containing local files) won't sync

Hi, I am trying to sync my playlists from my acocunt to an iPod classic, but some of them (apparently randomly) will not sync. Note that I made all these playlists available offline, and they contain songs that I have on my laptop already. Tried rein...

Regular

Hi,   I am trying to sync my playlists from my acocunt to an iPod classic, but some of them (apparently randomly) will not sync. Note that I made all these playlists available offline, ...

giuli470

Regular

1583 Views

4 replies

0 likes

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  • 4 replies
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Payed for an app in itunes

I bought premium with iTunes with the Pop up and it downloaded something else it had me pay and all how do I get the right app with out paying for it again

Newbie

I bought premium with iTunes with the Pop up and it downloaded something else it had me pay and all how do I get the right app with out paying for it again

JoeThomas

Community Legend

479 Views

1 replies

0 likes

  • 479 Views
  • 1 replies
  • 0 likes

Enabling avilable offline on Your Music

For the last 2 days the feature to make "Your Music" available offline isn't working. Any ideas?

Newbie

For the last 2 days the feature to make "Your Music" available offline isn't working. Any ideas?

MichaelW

Community Legend

465 Views

1 replies

0 likes

  • 465 Views
  • 1 replies
  • 0 likes

IPhone 5 keeps crashing on the start up screen.

i have an iPhone 5 running iOS 8 non-jail broken the model is MD654LL/A i run the latest version of spotify on my phone it works on my laptop but not in my phone it keep crashing right when I get on the spotify app, it stays on the startup screen wit...

Newbie

i have an iPhone 5 running iOS 8 non-jail broken the model is MD654LL/A i run the latest version of spotify on my phone it works on my laptop but not in my phone it keep crashing right when I get on ...

MichaelW

Community Legend

714 Views

1 replies

0 likes

  • 714 Views
  • 1 replies
  • 0 likes

Solved!! Sync music from your ipod

It is possible to sync music spotify ipod

Casual Listener

It is possible to sync music spotify ipod

wandet

Casual Listener

974 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Spotify 1.8.0 has always crashed in iOS8.0.2

iPhone 6 128G with iOS8.0.2 I upgrade the spotify1.8.0. When I start the app, It shows the spotify logo for 10 seconds and then crashed.

Newbie

iPhone 6 128G with iOS8.0.2   I upgrade the spotify1.8.0. When I start the app, It shows the spotify logo for 10 seconds and then crashed.      

hazellynx

Newbie

1289 Views

2 replies

4 likes

  • 1289 Views
  • 2 replies
  • 4 likes

Login issue with iPad

I've been having an issue with Spotify on my iPad. I've never been able to successfully get back the login screen, it's really odd. I always get as far as the welcome screen, enter my details (I have a premium account) and it simply never finishes th...

Casual Listener

I've been having an issue with Spotify on my iPad. I've never been able to successfully get back the login screen, it's really odd. I always get as far as the welcome screen, enter my details (I have...

TricycleExpress

Casual Listener

1240 Views

3 replies

0 likes

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Spotify does not open beyond logo screen

iPhone 5iOS 8.02Spotify Version 1.8.0Spotify "crashes" or freezes on initial logo/load screen. I've had this issue ever since upgrading to iOS 8. Hoping for a quick resolution as I quite miss my Spotify music and playlists.

Casual Listener

iPhone 5 iOS 8.02 Spotify Version 1.8.0 Spotify "crashes" or freezes on initial logo/load screen. I've had this issue ever since upgrading to iOS 8. Hoping for a quick resolution as I quite miss...

MattSuda

Spotify Star

748 Views

2 replies

0 likes

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  • 2 replies
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Syncing Not Working

I am a premium member, and just got my wife the premium version as well. We both use Spotify with our iPhones; mine a 4s, hers a 4. As of late, when I move the 'Available Offline' slider to "Yes," instead of syncing, each track has a grey circle with...

Casual Listener

I am a premium member, and just got my wife the premium version as well. We both use Spotify with our iPhones; mine a 4s, hers a 4. As of late, when I move the 'Available Offline' slider to "Yes," in...

lucasmarshall02

Newbie

1070 Views

4 replies

0 likes

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  • 0 likes

Solved!! can you play spotify playlists in airplane mode - ie. no wifi or cellular connection?

I live in europe and the signal here is TERRIBLE. I am a fitness instructor too and its too expensive to keep buying new songs. Hopeing to buy the spotify premium and make playlists and play them during my classes but while my phone is not connected ...

Newbie

I live in europe and the signal here is TERRIBLE. I am a fitness instructor too and its too expensive to keep buying new songs. Hopeing to buy the spotify premium and make playlists and play them dur...

Peter__

Community Legend

134453 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Add album to new playlist does not auto suggest playlist name

Previously when I added an album to a new playlist the artist and album name was suggested. This does not work anymore on the iPhone on the iPad it stil works. It was a great feature. Is it a bug or design?

Newbie

Previously when I added an album to a new playlist the artist and album name was suggested. This does not work anymore on the iPhone on the iPad it stil works. It was a great feature. Is it a bug or ...

johnnyk0

Casual Listener

758 Views

2 replies

2 likes

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  • 2 replies
  • 2 likes

My music on iPad

Why can not you do on your computer and iPhone geseleceteerde your own songs, albums, artists, and local files and see why you can not see it on the iPad?

Newbie

Why can not you do on your computer and iPhone geseleceteerde your own songs, albums, artists, and local files and see why you can not see it on the iPad?

1370 Views

0 replies

2 likes

  • 1370 Views
  • 0 replies
  • 2 likes

Sprint spotify free trial

Hello, I called sprint to let them know my free spotify trial link from my text message wasn't. It may have been because I changed phone numbers after I got my new phone. I really want the 6 months free and sprint told me to call spotify and I can't ...

Casual Listener

Hello, I called sprint to let them know my free spotify trial link from my text message wasn't. It may have been because I changed phone numbers after I got my new phone. I really want the 6 months f...

Brycem28m

Casual Listener

824 Views

1 replies

0 likes

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  • 1 replies
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Music on iPod touch

Hi, i have an iPod touch (last generation). I've installed Spotify on it (premium account) and I've got some music on it (mp3 files, that i've bought before registering on Spotify). My question is how can I use my mp3 files that I have on the iPod wi...

Casual Listener

Hi, i have an iPod touch (last generation). I've installed Spotify on it (premium account) and I've got some music on it (mp3 files, that i've bought before registering on Spotify). My question...

kbrooksc

Community Legend

478 Views

1 replies

0 likes

  • 478 Views
  • 1 replies
  • 0 likes

how do I unsync playlists from my iPhone 4?

Ok, I am a complete idiot when it comes to anything involving technology, I need help haha. I figured out how to sync my playlists to my iPhone 4, but now I no longer have any available storage on my phone. I figured I would just star the songs/album...

Newbie

Ok, I am a complete idiot when it comes to anything involving technology, I need help haha. I figured out how to sync my playlists to my iPhone 4, but now I no longer have any available storage on my...

bumbarass

Casual Listener

1382 Views

2 replies

0 likes

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  • 2 replies
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Most of the suggested playlists in browse fail to open

Hey, This is the scenario I have: - Most of the suggested playlists that change depending on the time of the day, fail to open in my iphone. It stays in "loading" for ever. - If I look for the playlist using by genres, then it opens just fine. - Some...

Casual Listener

Hey,    This is the scenario I have:   - Most of the suggested playlists that change depending on the time of the day, fail to open in my iphone. It stays in "loading" for ever. ...

moebius

Casual Listener

1114 Views

6 replies

0 likes

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  • 6 replies
  • 0 likes

Some Available Songs/Tracks Won't Play on my iphone5 s

Hello! My problem is that i have spotify on four devices. Mac, ipad, iphone 4s and iphone 5s. BUT the some songs will not start to play on my iphone 5s. They work fine on every other device. Now i have read som of the similar issues on here. And I ha...

Casual Listener

Hello! My problem is that i have spotify on four devices. Mac, ipad, iphone 4s and iphone 5s. BUT the some songs will not start to play on my iphone 5s. They work fine on every other device. Now i ...

Knightonjohncha

Newbie

1622 Views

6 replies

0 likes

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  • 6 replies
  • 0 likes

An annoying problem on IPAD MINI, and a feature request

Hello, So far I have enjoyed the IPAD version of the app. However I noticed a bug that seriously affects the user experience. Indeed it seems that after I browsed into several side widgets, the pictures would not appear anymore, and I can't actually ...

Newbie

Hello, So far I have enjoyed the IPAD version of the app. However I noticed a bug that seriously affects  the user experience. Indeed it seems that after I browsed into several side wid...

Corrina

Newbie

1259 Views

3 replies

0 likes

  • 1259 Views
  • 3 replies
  • 0 likes