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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

244408 Views

27 replies

5 likes

  • 244408 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

128719 Views

119 replies

13 likes

Other
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  • 119 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

3157 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

308856 Views

62 replies

16 likes

  • 308856 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

132846 Views

19 replies

38 likes

  • 132846 Views
  • 19 replies
  • 38 likes

iPod nano not detected by spotify due to lightning USB?

I have a 7th generation iPod nano and I am trying to sync it to my desktop spotify program. I have looked many help forums where the lightning USB appears to not sync with spotify. I am very frustrated because I bought the iPod nano 7th generation be...

Casual Listener

I have a 7th generation iPod nano and I am trying to sync it to my desktop spotify program. I have looked many help forums where the lightning USB appears to not sync with spotify. I am very frustrat...

jeremygoh

Community Legend

5681 Views

14 replies

1 likes

  • 5681 Views
  • 14 replies
  • 1 likes

iphone 5s only syncing certain songs

So I just recently got my iPhone 5s warratied, so apple gave me a new one. When I loaded the backup of my old one onto the new one, spotify was put in the exact same place as where I had it on the old phone. However, when I clicked the "make songs av...

Regular

So I just recently got my iPhone 5s warratied, so apple gave me a new one. When I loaded the backup of my old one onto the new one, spotify was put in the exact same place as where I had it on the ol...

jeremygoh

Community Legend

530 Views

1 replies

0 likes

  • 530 Views
  • 1 replies
  • 0 likes

problems streaming Spotify from apple tv

Hello, I am having issues streaming music from my apple tv. I have tried this from my iphone, ipad, and imac. It works for about 20 minutes and then kicks off to the device it was streaming from. What's causing this?? I can play itunes and other thin...

Newbie

Hello,    I am having issues streaming music from my apple tv. I have tried this from my iphone, ipad, and imac. It works for about 20 minutes and then kicks off to the device it was st...

jeremygoh

Community Legend

1333 Views

1 replies

0 likes

  • 1333 Views
  • 1 replies
  • 0 likes

2nd Gen Ipod Touch

Hi. Seen plenty of posts about this, but still a little confused. My 2nd Gen Ipod only goes to ios 4.2.1. I have had spotify working on it, but as a free user, it is saying that you have to be a premium user to stream. So my questions are : When did ...

Casual Listener

Hi.   Seen plenty of posts about this, but still a little confused.   My 2nd Gen Ipod only goes to ios 4.2.1.   I have had spotify working on it, but as a free user, it is ...

jeremygoh

Community Legend

1680 Views

1 replies

0 likes

  • 1680 Views
  • 1 replies
  • 0 likes

Songs randomly start playing on iOS

For some time now, Spotify has been randomly playing songs when left open, and sitting on my iHome. Even when I shut off the iHome I can still see the timer on the song going, so I end up having to close out the app completely if I don't want it to p...

Gig Goer

For some time now, Spotify has been randomly playing songs when left open, and sitting on my iHome. Even when I shut off the iHome I can still see the timer on the song going, so I end up having to c...

jeremygoh

Community Legend

2460 Views

3 replies

0 likes

  • 2460 Views
  • 3 replies
  • 0 likes

wrong country

Hello I've changed the country in my profile many times but it seems not to work. I can't listen to Spotify because it thinks I'm in Finland og Denmark. I'm in Iceland and want to change it to that! Can you help me? Iddakongur

Newbie

Hello   I've changed the country in my profile many times but it seems not to work. I can't listen to Spotify because it thinks I'm in Finland og Denmark. I'm in Iceland and want to change i...

jeremygoh

Community Legend

508 Views

1 replies

0 likes

  • 508 Views
  • 1 replies
  • 0 likes

Heavy Bug: iOS Spotify crashes and can't seem to add local files to Your Music

I am very thrilled to finally have the "Your Music" feature on spotify. Now the music browsing is much more convinient and fast, but I've noticed a very big bug that kills me every time. I have a bunch of local files that aren't on spotify streaming ...

Regular

I am very thrilled to finally have the "Your Music" feature on spotify. Now the music browsing is much more convinient and fast, but I've noticed a very big bug that kills me every time. I have a bun...

jeremygoh

Community Legend

690 Views

1 replies

0 likes

  • 690 Views
  • 1 replies
  • 0 likes

Playlists by Genre and mood n IPAD

This could be a dumb question, but... On my Android phone the browse feature brings up pre set play lists by Genre.and Mood On my IPAD they aren't there . I thought they used to be there but I cant see them now. How do i get back to them on the IPAD ...

Casual Listener

This could be a dumb question, but... On my Android phone the browse feature brings up pre set play lists by Genre.and Mood On my IPAD they aren't there . I thought they used to be there but I ca...

jeremygoh

Community Legend

1805 Views

5 replies

0 likes

  • 1805 Views
  • 5 replies
  • 0 likes

iPhone 5, Spotify 1.5.0.2728, Vocals quiet with airy instruments

Currently a Spotify Premium member utilizing High Quality streaming and Extreme Quality Syncing. I've never experienced this issue prior to the latest upgrade, but intermittently (on both phone and desktop as well), the vocals on tracks will be almos...

Casual Listener

Currently a Spotify Premium member utilizing High Quality streaming and Extreme Quality Syncing. I've never experienced this issue prior to the latest upgrade, but intermittently (on both phone a...

jeremygoh

Community Legend

1580 Views

3 replies

0 likes

1.5.0.2728
IOS 7
vocals
  • 1580 Views
  • 3 replies
  • 0 likes

Can't get Local Files to show on iPhone 5c?

I have Spotify pointing at several folders for local files, inc downloads and have put some music in there. I then see my iphone in the spotify list on my Mac, and on my mac all the files show but never in my iPhone Spotify app with the same paid for...

Regular

I have Spotify pointing at several folders for local files, inc downloads and have put some music in there.   I then see my iphone in the spotify list on my Mac, and on my mac all the files ...

jeremygoh

Community Legend

1632 Views

6 replies

0 likes

  • 1632 Views
  • 6 replies
  • 0 likes

Solved!! Spotify only syncs a few songs to my Ipod

I made a playlist with songs I want on my Ipod nano6G 16GB, but when I try to sync that playlist it only syncs 17 of the 187 songs ( yes my Ipod has enough space left). weird thing is Spotify tells my while syncing ...of 17 songs left but there are 1...

Casual Listener

I made a playlist with songs I want on my Ipod nano6G 16GB, but when I try to sync that playlist it only syncs 17 of the 187 songs ( yes my Ipod has enough space left). weird thing is Spotify tells...

T1M0NL

Casual Listener

1290 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

Spotify Premium in Russia. Not connecting

Hello! I'm using Spotify Premium (Malaysia) in Russia. But now I can't connect to Spotify through the russian ISP. Do you block Spotify Premium for russian IP?

Newbie

Hello! I'm using Spotify Premium (Malaysia) in Russia. But now I can't connect to Spotify through the russian ISP. Do you block Spotify Premium for russian IP?

Taylor

Community Legend

1094 Views

1 replies

0 likes

  • 1094 Views
  • 1 replies
  • 0 likes

Solved!! Spotify won't sync songs to offline mode

Hi I just got a new iphone 5, and when I logged in to Spotify and tried to sync the song the songs wouldn't sync. I'f I play a whole song, it turns green and I get listen to it offline, but it doesn't auto sync, why is that??

Casual Listener

Hi I just got a new iphone 5, and when I logged in to Spotify and tried to sync the song the songs wouldn't sync. I'f I play a whole song, it turns green and I get listen to it offline, but it does...

Krito

Casual Listener

9813 Views

2 replies

0 likes

  • 9813 Views
  • 2 replies
  • 0 likes

Solved!! No Albums Or Songs List In IOS

Hey Spotify My album and songs list has suddenly disappeared on my IOS 7 and now the list is blank. I'm using version 1.2.0.3344 and have a Premium account. The song and album lists appear on my PC version as before. No issues...only on my iPhone. I ...

Casual Listener

Hey Spotify   My album and songs list has suddenly disappeared on my IOS 7 and now the list is blank.   I'm using version 1.2.0.3344 and have a Premium account.  The song and album...

To2

Newbie

4150 Views

5 replies

0 likes

  • 4150 Views
  • 5 replies
  • 0 likes

Shuffle in iPhone app randomly stops playing

Description When shuffling a playlist in the iOS app, the app will randomly freeze on a song and stop playing. The progress bar will be empty and pressing the pause/play button does nothing (see screenshot). Pressing the skip button always progresses...

Regular

Description When shuffling a playlist in the iOS app, the app will randomly freeze on a song and stop playing. The progress bar will be empty and pressing the pause/play button does nothing (see sc...

one11sgt

Regular

6473 Views

12 replies

0 likes

iOS
ios app
iphone
iphone 5
shuffle
  • 6473 Views
  • 12 replies
  • 0 likes

Hey. So I saved a 5 Seconds of Summer album and the song aren't showing up. (only happens with 5sos)

the album is called 5 Seconds of Summer and by them as well. The songs aren't showing up yet it says I have 20 songs (album + ep) the ep is working fine yet the album's songs aren't showing up

Newbie

the album is called 5 Seconds of Summer and by them as well. The songs aren't showing up yet it says I have 20 songs (album + ep) the ep is working fine yet the album's songs aren't showing up

mdewater

Community Legend

692 Views

1 replies

0 likes

  • 692 Views
  • 1 replies
  • 0 likes

Download to iphone

How do I put the songs onto my phone so I can listen without using data?

Newbie

How do I put the songs onto my phone so I can listen without using data?

kbrooksc

Community Legend

1013 Views

3 replies

0 likes

  • 1013 Views
  • 3 replies
  • 0 likes

Spotify thinks I'm abroad!

I can't log on to Spotify on my iPhone because "you can only use Spotify abroad for 14 days". My profile does state that I'm in the Netherlands even though I have always only used spotify in Belgium. I don't seem to be able to change the country sett...

Newbie

I can't log on to Spotify on my iPhone because "you can only use Spotify abroad for 14 days". My profile does state that I'm in the Netherlands even though I have always only used spotify in Belgium....

Taylor

Community Legend

797 Views

1 replies

0 likes

  • 797 Views
  • 1 replies
  • 0 likes

Tracks jumps to the next song, all time, on my iphone app

Hello there, Since last friday, I'm experiencing a recurring problem: when I play a Spotify playlist on my iPhone the tracks stops after the first seconds of a song and jumps to the next one, which jumps to next one and to the next one and so on, non...

Casual Listener

Hello there, Since last friday, I'm experiencing a recurring problem: when I play a Spotify playlist on my iPhone the tracks stops after the first seconds of a song and jumps to the ...

ferzinhapb

Casual Listener

1409 Views

6 replies

0 likes

  • 1409 Views
  • 6 replies
  • 0 likes

Solved!! problem

hi everybody, i have a problem. i saved a song in my music. the song is morning glory by oasis live version. quite at the middle of the song there is a problem, i mean that the song jump a little. is there anybody of spotify staff who can help me ple...

Visitor

hi everybody, i have a problem. i saved a song in my music. the song is morning glory by oasis live version. quite at the middle of the song there is a problem, i mean that the song jump a little. ...

user-removed

Not applicable

1696 Views

7 replies

0 likes

  • 1696 Views
  • 7 replies
  • 0 likes