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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

240688 Views

27 replies

5 likes

  • 240688 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

122979 Views

119 replies

13 likes

Other
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  • 119 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2854 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

306976 Views

62 replies

16 likes

  • 306976 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

131625 Views

19 replies

38 likes

  • 131625 Views
  • 19 replies
  • 38 likes

Solved!! Music pausing when app closes

Updated to the new version of the app, now whenever I'm playing music and exit the app or the screen locks, my music fades out and pauses. Thus, a useless app. Help please

Casual Listener

Updated to the new version of the app, now whenever I'm playing music and exit the app or the screen locks, my music fades out and pauses. Thus, a useless app. Help please 😞

TheGreatDave

Casual Listener

5011 Views

4 replies

0 likes

  • 5011 Views
  • 4 replies
  • 0 likes

Solved!! Song information not displaying correctly in lockscreen

I have an iPhone 5S running iOS 7.1 and I updated my Spotify to version 1.0.0. After the update, the information (name/artist) of my local files/songs that I synced from computer are no longer displayed on the lockscreen. And the app has terrible lag...

Casual Listener

I have an iPhone 5S running iOS 7.1 and I updated my Spotify to version 1.0.0.   After the update, the information (name/artist) of my local files/songs that I synced from computer are no lo...

MattSuda

Spotify Star

931 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

spotify premium account not working on iPhone 4S

Hello, I just signed up for the free 30 day trial of Spotify Premium. It seems to work on the desktop app, but when I log in to Spotify on my iPhone with my Facebook account, it won't allow me to stream on demand music and gives me the message "Only ...

Newbie

Hello,   I just signed up for the free 30 day trial of Spotify Premium. It seems to work on the desktop app, but when I log in to Spotify on my iPhone with my Facebook account, it won't allo...

Kalluminate

Newbie

4919 Views

13 replies

1 likes

  • 4919 Views
  • 13 replies
  • 1 likes

Weird audio hiccups

Today I encountered some pauses with no audio, and then it would start up again. This happened with the track continuing to play even though the audio wasn't playing. My headphones are not the problem since this happened about three times in 30 minut...

Music Fan

Today I encountered some pauses with no audio, and then it would start up again. This happened with the track continuing to play even though the audio wasn't playing. My headphones are not the proble...

Merik

Community Legend

1877 Views

3 replies

0 likes

  • 1877 Views
  • 3 replies
  • 0 likes

Ability to select by artist in Starred playlist

I just updated my iPhone and noticed when I selected my "starred" playlist it only lets me play in shuffle mode or I can filter up top. Before this latest patch I could search my starred playlist by artist, album, song, etc.. Now it appears I have to...

Casual Listener

I just updated my iPhone and noticed when I selected my "starred" playlist it only lets me play in shuffle mode or I can filter up top.  Before this latest patch I could search my starred playli...

IAmDrummist

Music Fan

597 Views

1 replies

0 likes

  • 597 Views
  • 1 replies
  • 0 likes

Shuffle play

I pay for my spotify account, but I still cannot get shuffle play off when I am on the app. How can I fix that?

Newbie

I pay for my spotify account, but I still cannot get shuffle play off when I am on the app. How can I fix that?

MattSuda

Spotify Star

713 Views

3 replies

0 likes

  • 713 Views
  • 3 replies
  • 0 likes

Spotify Black - Can't see new 'save' function

I've just switched back to spotify from Rdio after the new announcements, however one of the key features I was excited about and switched back for is the 'save' option to build a collection, which isn't on the new iOS version. Is this something that...

Newbie

I've just switched back to spotify from Rdio after the new announcements, however one of the key features I was excited about and switched back for is the 'save' option to build a collection, which i...

punchbuggy

Newbie

2162 Views

5 replies

0 likes

  • 2162 Views
  • 5 replies
  • 0 likes

Spotify Redesign

I've just updated to the new spotify redesign in my iPhone 4S in the UK. Ive noticed I haven't received the 'Your Music' section update as shown and is still there as 'Playlists'. I thought as a premium user I would receive the newest features first....

Regular

I've just updated to the new spotify redesign in my iPhone 4S in the UK. Ive noticed I haven't received the 'Your Music' section update as shown and is still there as 'Playlists'. I thought as a pre...

jedboss

Regular

1830 Views

4 replies

0 likes

Spotify Redesign
  • 1830 Views
  • 4 replies
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Album Information

Unless I'm missing something, are album reviews missing from the new Spotify update? I liked being able to read reviews or information about individual albums while I was listening to them. Not every album had one, but many did, and now I don't see a...

Roadie

Unless I'm missing something, are album reviews missing from the new Spotify update?  I liked being able to read reviews or information about individual albums while I was listening to...

434 Views

0 replies

1 likes

  • 434 Views
  • 0 replies
  • 1 likes

v1.0.0.3251 Discover "Add to Queue" option missing.

I used the forum search option for this but didn't find anything. Someone point me in the right direction if I'm wrong... After the update today April 2, 2014, the add to queue option is now missing from the Discover section. I used to be able to go ...

Music Fan

I used the forum search option for this but didn't find anything.  Someone point me in the right direction if I'm wrong...   After the update today April 2, 2014, the add to queue optio...

515 Views

0 replies

1 likes

  • 515 Views
  • 0 replies
  • 1 likes

Odd UI behavior

On the latest update, when bringing up an album, if you swipe down the album picture will naturally go down. Lift the finger from the screen and it will spring up. However, it does not return to its initial position, and so a small blank space remain...

Casual Listener

On the latest update, when bringing up an album, if you swipe down the album picture will naturally go down. Lift  the finger from the screen and it will spring up. However, it does not return t...

Peter__

Community Legend

612 Views

1 replies

0 likes

  • 612 Views
  • 1 replies
  • 0 likes

Solved!! Lock Screen won't show local files

Having a bug where my lockscreen will not show song/album art if it is a local file. Any suggestions?

Casual Listener

Having a bug where my lockscreen will not show song/album art if it is a local file.   Any suggestions?

MattSuda

Spotify Star

828 Views

1 replies

0 likes

  • 828 Views
  • 1 replies
  • 0 likes

Spotify unlimited has advertisments on ipad mini only with wireless

Hi, does anyone know why i have with Spotify unlimited adverts on my ipad but not on the imac? It´s really annoying... bø

Newbie

Hi,   does anyone know why i have with Spotify unlimited adverts on my ipad but not on the imac? It´s really annoying...   bø

Joe

Community Legend

663 Views

3 replies

0 likes

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  • 3 replies
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Solved!! Playlists Won't Play

I just did a software update on my iPod touch and now when I try to play a playlist the device locks up briefly then kills the spotify app completely. Have unintalled/reinstalled several times with no luck. What is going on and how I do I get this fi...

Regular

I just did a software update on my iPod touch and now when I try to play a playlist the device locks up briefly then kills the spotify app completely.  Have unintalled/reinstalled several times ...

eddi0

Regular

748 Views

2 replies

0 likes

  • 748 Views
  • 2 replies
  • 0 likes

Re: Can't open spotify!

I just got the newest update for spotify on my iPad and now it won't open I have turned of my iPad and deleted and then renown loaded the app but it still won't open what's wrong? Can anyone help?

Newbie

I just got the newest update for spotify on my iPad and now it won't open I have turned of my iPad and deleted and then renown loaded the app but it still won't open what's wrong? Can anyone help?

Joe

Community Legend

987 Views

1 replies

0 likes

  • 987 Views
  • 1 replies
  • 0 likes

Repeat button for single tracks on iPhone

Hi all, There is no repeat button for single tracks on iOS yet they have implemented this for deskptop. Why so? Is this coming soon?

Music Fan

Hi all,   There is no repeat button for single tracks on iOS yet they have implemented this for deskptop.  Why so?  Is this coming soon?

MattSuda

Spotify Star

720 Views

3 replies

1 likes

  • 720 Views
  • 3 replies
  • 1 likes

Local files double space issue

Hello everyone, I have all of my local files on Itunes but I want to make them available on Spotify. I was wondering a couple of things when making the local files available. 1) Am I going to have double files on my iphone? I mean is it one local fil...

Newbie

Hello everyone,   I have all of my local files on Itunes but I want to make them available on Spotify. I was wondering a couple of things when making the local files available.   1)...

MattSuda

Spotify Star

671 Views

1 replies

0 likes

  • 671 Views
  • 1 replies
  • 0 likes

Spotify on iPad with HTTPS Proxy

I'm having some trouble getting my iPad to connect to Spotify at my office. A direct connection (Proxy off) fails, most likely because the firewall rejects HTTP connections to ports other than 80 and 443. We have an HTTPS Proxy we can set things to c...

Casual Listener

I'm having some trouble getting my iPad to connect to Spotify at my office. A direct connection (Proxy off) fails, most likely because the firewall rejects HTTP connections to ports other than 80 and...

2115 Views

0 replies

1 likes

  • 2115 Views
  • 0 replies
  • 1 likes