Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
239486 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
121453 Views
118 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
449258 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
306363 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Hi, Hoping someone can help... I find that on some of my playlists on my phone that not all the songs will play when offline. The majority of the playlist will but about 5% wont. When im online there is no issue, and all the songs have been synced to...
Hi, Hoping someone can help... I find that on some of my playlists on my phone that not all the songs will play when offline. The majority of the playlist will but about 5...
Community Legend
397 Views
1 replies
0 likes
Hello, this is my first post here. My question is if anyone knows of a way to organize playlists in a certain order on the iPhone app. Before I just moved them up and down on my computer and they would synchronize up with the iPhone app. But I don't ...
Hello, this is my first post here. My question is if anyone knows of a way to organize playlists in a certain order on the iPhone app. Before I just moved them up and down on my computer and they w...
Community Legend
531 Views
1 replies
0 likes
Totally unable to find the option 'sync only when on wifi' ... It would be great if someone here could direct me in the right direction Thanks!
Totally unable to find the option 'sync only when on wifi' ... It would be great if someone here could direct me in the right direction 😉 Thanks!
Community Legend
424 Views
1 replies
0 likes
I'm running a developer's build of iOS 7 on an iPhone 5. Spotify is using 1.6 GB of storage on my device and I have 6.0 GB of storage available. I'm running what appears to be the most up-to-date version of Spotify App 0.7.4.35 I created a playlist o...
I'm running a developer's build of iOS 7 on an iPhone 5. Spotify is using 1.6 GB of storage on my device and I have 6.0 GB of storage available. I'm running what appears to be the most up-to-date ver...
Community Legend
567 Views
1 replies
0 likes
Because of the terrible update I'm supposed to use the alternate spotify but it won't download my playlists and it won't play music at all. So please fix this since I am a paying customer and using my at list offline (saved) has become part of my dai...
Because of the terrible update I'm supposed to use the alternate spotify but it won't download my playlists and it won't play music at all. So please fix this since I am a paying customer and using m...
Not applicable
823 Views
3 replies
0 likes
when out of wi fi songs just play for a couple of seconds and then go off for a few seconds and then on again and so on
when out of wi fi songs just play for a couple of seconds and then go off for a few seconds and then on again and so on
Spotify
1088 Views
1 replies
0 likes
Most of my music plays fine on my mobile spotify, but when it comes to certain songs the streaming bar sits at 00:00, all songs have been set to offline streaming and indicate they are fully downloaded.
Most of my music plays fine on my mobile spotify, but when it comes to certain songs the streaming bar sits at 00:00, all songs have been set to offline streaming and indicate they are fully download...
Spotify
365 Views
1 replies
0 likes
About two weeks ago on my playlist became missing from my phone. I have
an iPhone five.
Now play lists are back, However none seem to be
downloaded. They used to be. Following all the suggestions on these
posts and cannot find anything getting frustr...
About two weeks ago on my playlist became missing from my phone. I have an iPhone five. <br>Now play lists are back, However none seem to be downloaded. They used to be. Following all the sugge...
Spotify
425 Views
1 replies
0 likes
Does anybody know if streaming from a offline playlist uses data when used in online mode?
Does anybody know if streaming from a offline playlist uses data when used in online mode?
Composer
371 Views
1 replies
0 likes
When will this be resolved. If i am a premium member and paying for this, you are still taking my $$ I would like to know when I can use the product.
When will this be resolved. If i am a premium member and paying for this, you are still taking my $$ I would like to know when I can use the product.
Composer
420 Views
1 replies
0 likes
Ever since I got my new iPhone 5 I can no longer rearrange tracks within a playlist. I use spotify to teach exercise class and if I can't rearrange tracks it's useless to me. When I try to edit the playlist it only lets me delete songs it won't let m...
Ever since I got my new iPhone 5 I can no longer rearrange tracks within a playlist. I use spotify to teach exercise class and if I can't rearrange tracks it's useless to me. When I try to edit the p...
Not applicable
1755 Views
3 replies
0 likes
Posting this here because I only experience this calamity on my iPhone. . . O-M-G, WOW. Okay, seriously. For the love of all that is JUST and HOLY. Please, please, please, PLEASE! PLEASE make the Progressive FLO ads STOP! I have to be honest, It's wo...
Posting this here because I only experience this calamity on my iPhone. . . O-M-G, WOW. Okay, seriously. For the love of all that is JUST and HOLY. Please, please, please, PLEASE! PL...
Casual Listener
1572 Views
5 replies
3 likes
I can't get my iphone 5 to synchronize with spotify .... When I open spotify on my Mac, and the app on my phone, it pops up under devices short but disappears again .... It pops up once in a while but disappears immediately, any suggestions ??
I can't get my iphone 5 to synchronize with spotify .... When I open spotify on my Mac, and the app on my phone, it pops up under devices short but disappears again .... It pops u...
Casual Listener
598 Views
1 replies
0 likes
Keeps crashing on startup.My details:IPHONE MODEL: 4IOS 6.1.3SPOTIFY VERSION: 0.7.4APPROX CRASH FREQUENCY: at start, spotify not start.JAILBROKEN: NO
Keeps crashing on startup. My details: IPHONE MODEL: 4 IOS 6.1.3 SPOTIFY VERSION: 0.7.4 APPROX CRASH FREQUENCY: at start, spotify not start. JAILBROKEN: NO
Casual Listener
727 Views
3 replies
0 likes
Help! Spotify crashes all the time? I have installed the app but it will not help, and even tried to restart the phone. What should I do to get the app to work? / / Jimmy
Help! Spotify crashes all the time? I have installed the app but it will not help, and even tried to restart the phone. What should I do to get the app to work? / / J...
Music Fan
576 Views
2 replies
0 likes
I previously had a one month trial with Spotify, now expired. I now have a three month trial with Virgin Media/Spotify, it now does not recognise my premium account on my Ipad or Iphone! I see playlists but unable to listen.
I previously had a one month trial with Spotify, now expired. I now have a three month trial with Virgin Media/Spotify, it now does not recognise my premium account on my Ipad or Iphone! I see ...
Regular
843 Views
3 replies
0 likes
Hi! I'm having difficulties syncing my local files to my iPhone 4S. The device shows up on Spotify so that's no problem, however, Local Files is saying "Pending" and nothing happens. There's a picture I've added to show what it looks like. Like I sai...
Hi! I'm having difficulties syncing my local files to my iPhone 4S. The device shows up on Spotify so that's no problem, however, Local Files is saying "Pending" and nothing happens. There...
495 Views
0 replies
0 likes
Hi I have a Spotify Premium account which I use on my Mac, iPhone4 and Mini iPad. For the past couple of days when I go offline on my iPhone4 it says I need to go online within 6 days - even though I have just been online. I thought you were meant to...
Hi I have a Spotify Premium account which I use on my Mac, iPhone4 and Mini iPad. For the past couple of days when I go offline on my iPhone4 it says I need to go online within...
Community Legend
1715 Views
3 replies
0 likes
My spotify opens but crashes right after, I can't even get to see my playlists, it shuts down.I tried to remove the app, turn the phone off, do it all over again but the problem is always there!! Can spotify fix it already!!
My spotify opens but crashes right after, I can't even get to see my playlists, it shuts down. I tried to remove the app, turn the phone off, do it all over again but the problem is always there!! C...
870 Views
0 replies
2 likes
So many people have this issue. I have 4 gb of free space. Ive logged out of both the PC and the iOs versions and logged back in. I am at a total loss. If Spotfiy can't fix it, what is a good replacement for Spotify other than iTunes?
So many people have this issue. I have 4 gb of free space. Ive logged out of both the PC and the iOs versions and logged back in. I am at a total loss. If Spotfiy can't fix it, what is a good replace...
Community Legend
554 Views
1 replies
0 likes
