Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Visitor
36772 Views
40 replies
10 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
102156 Views
115 replies
12 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
430851 Views
129 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
298879 Views
61 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issuehow do i remove a follower?
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue how do ...
Newbie
169877 Views
67 replies
377 likes
PLEASE recalibrate the latest Spotify Update 9.0.86 - it isn’t compatible with my Apple Watch SE used through a dear old iPhone 8. This has happened in the past and then a new update came out the following day which resolved the issue. Thanks in adva...
PLEASE recalibrate the latest Spotify Update 9.0.86 - it isn’t compatible with my Apple Watch SE used through a dear old iPhone 8. This has happened in the past and then a new update came out the fol...
Moderator
3209 Views
1 replies
0 likes
Spotify Kids not available on the Austrian AppStore - when will it be available for download in austria ?
Spotify Kids not available on the Austrian AppStore - when will it be available for download in austria 🇦🇹 ?
Casual Listener
1860 Views
5 replies
2 likes
PlanPremiumCountryUSDeviceiphone 6S/carplayOperating SystemiOS My Question or Issue: I understand there is the ability to turn shuffle play off. But my issue (I've tried search, and there are tons of shuffle play questions, can't find this specific i...
Plan Premium Country US Device iphone 6S/carplay Operating System iOS My Question or Issue: I understand there is the ability to turn shuffle play off. But my issue (I've tried search...
Casual Listener
28955 Views
49 replies
7 likes
PlanPremiumCountryUSAOperating System iOS 18 My Question or IssueWe used to be able to share a podcast either from a timestamp or the full podcast. It seems for months now, we're only able to share from a timestamp or we have to stop listening and sh...
Plan Premium Country USA Operating System iOS 18 My Question or Issue We used to be able to share a podcast either from a timestamp or the full podcast. It seems for months n...
Moderator
1668 Views
3 replies
0 likes
PlanFreeCountry Device( late 2016)Operating System(iOS 10) My Question or IssueWhenever i attempt to change my profile picture it just says try again repeatedly i tried the steps logging out deleting and still nothing
Plan Free Country Device ( late 2016) Operating System (iOS 10) My Question or Issue Whenever i attempt to change my profile picture it just says try again repeatedly i t...
Spotify Star
296 Views
1 replies
1 likes
Spotify Premium currently does not reliably support offline playback of personal local files (e.g., MP3s ripped from purchased CDs or legally owned downloads) on iOS devices. While local files function correctly on the desktop app, attempting to down...
Spotify Premium currently does not reliably support offline playback of personal local files (e.g., MP3s ripped from purchased CDs or legally owned downloads) on iOS devices. While local fil...
Spotify Star
959 Views
1 replies
0 likes
Detailed DescriptionThis is a general issue that has existed since mid-2024 and affects all BMW drivers. Even though the CarPlay connection itself works fine and the Spotify app is running and playing music, the BMW GUI completely loses track – liter...
Detailed Description This is a general issue that has existed since mid-2024 and affects all BMW drivers. Even though the CarPlay connection itself works fine and the Spotify app is running and play...
Moderator
1650 Views
3 replies
0 likes
PlanPremiumCountryHome country Germany, currently in GreeceDeviceiPhone 15Operating SystemiOS 18.5 My Question or IssueAs of yesterday, my entire library on my iPhone "isn't available right now". I have tried:closing and restarting the appshutting do...
Plan Premium Country Home country Germany, currently in Greece Device iPhone 15 Operating System iOS 18.5 My Question or Issue As of yesterday, my entire library on my iPhone "isn't ...
Casual Listener
500 Views
3 replies
0 likes
PlanPremiumCountryMoldovaDevice(iPhone 14)Operating System(iOS 26.0.1) My Question or IssueHello.I have an account-specific Apple CarPlay issue.All playlists appear empty only in CarPlay.The same iPhone and the same car work perfectly with another Sp...
Plan Premium Country Moldova Device (iPhone 14) Operating System (iOS 26.0.1) My Question or Issue Hello. I have an account-specific Apple CarPlay issue. All playlists appear empty...
Moderator
903 Views
5 replies
0 likes
Siri decided to help me organize my icons. I had to restore things the way I wanted. However, my Spotify icon is gone. Don’t know how to get it back
Siri decided to help me organize my icons. I had to restore things the way I wanted. However, my Spotify icon is gone. Don’t know how to get it back
Moderator
4050 Views
3 replies
0 likes
PlanPremiumCountryUSADeviceiPhone 12 MiniOperating SystemiOS 15.2.1 My Question or IssueWhen I connect my iPhone via CarPlay to my car (2021 Subaru Crosstrek Premium), not all of my artists are listed, regardless of whether I follow them. I can see t...
Plan Premium Country USA Device iPhone 12 Mini Operating System iOS 15.2.1 My Question or Issue When I connect my iPhone via CarPlay to my car (2021 Subaru Crosstrek Premium), not al...
Visitor
29013 Views
73 replies
5 likes
My issue is the following; I listened to someone's playlist once, and now I see it everyday on my homepage (in A jump to the past) It's really uncomfortable for emotional reasons and no matter how many playlists I listen to, this one WON'T go away an...
My issue is the following; I listened to someone's playlist once, and now I see it everyday on my homepage (in A jump to the past) It's really uncomfortable for emotional reasons and no...
Newbie
58726 Views
21 replies
20 likes
I am a Premium user and on my iPhone the very top of the screen is always taken up by a "New Releases From: XXX" where XXX = some random artist I don't know/follow". I don't follow anyone and I don't want a part of my small screen taken up by unwante...
I am a Premium user and on my iPhone the very top of the screen is always taken up by a "New Releases From: XXX" where XXX = some random artist I don't know/follow". I don't follow anyone and I...
Newbie
9343 Views
13 replies
25 likes
In Android I can start playing a specific playlist, and clicking on the playlist’s name on top of the screen takes me to the position in the playlist where the current song is located. Why is this behaviour not available on iOS? It is really annoying...
In Android I can start playing a specific playlist, and clicking on the playlist’s name on top of the screen takes me to the position in the playlist where the current song is located. Why i...
Roadie
6156 Views
11 replies
2 likes
I set up Spotify on my husband's iPhone and added the two Echo devices we have as well as a "group" we created to incorporate both of those. This has worked fine for months. Today -- the echos and the group have disappeared from the Spotify app. This...
I set up Spotify on my husband's iPhone and added the two Echo devices we have as well as a "group" we created to incorporate both of those. This has worked fine for months. Today -- the echos and th...
Visitor
98636 Views
23 replies
0 likes
PlanPremium CountryUSA DeviceiPhone 15 Pro, MacBook M3 Pro, AppleTV, HomePod OG 2th Operating SystemiOS / macOS My Question or IssueI'm writing to express my growing frustration with the lack of AirPlay 2 support in the Spotify iOS app. As a dedicate...
Plan Premium Country USA Device iPhone 15 Pro, MacBook M3 Pro, AppleTV, HomePod OG 2th Operating System iOS / macOS My Question or Issue I'm writing to expres...
Regular
12348 Views
18 replies
72 likes
What I was hoping to do way to create a structure like this to organize albums: Genre 1 -> Artist 1 -> Album 1 as playlist -> Album 2 as playlist What happens is when you click on the the playlist folder Genre 1 and then playlist folder "Artist 1", S...
What I was hoping to do way to create a structure like this to organize albums: Genre 1 -> Artist 1 -> Album 1 as playlist ...
Casual Listener
3096 Views
6 replies
1 likes
PlanPremiumCountrySwedenDeviceiPhone Xs MaxOperating SystemiOS 16.2 My Question or Issue When I play music on my Apple HomePod Mini (Brand new, updated to iOS 16.2) through my iPhone, via Airplay, the music stutters a lot and I can't play for more th...
Plan Premium Country Sweden Device iPhone Xs Max Operating System iOS 16.2 My Question or Issue When I play music on my Apple HomePod Mini (Brand new, updated to iOS 16....
Casual Listener
39119 Views
52 replies
18 likes
PlanPremiumCountry DeviceiPhone 7(updated to latest sw), Apple Carplay. Ford Focus Sync 3 2017(updated to latest sw)Operating SystemiOS 12.3.1 My Question or IssueWhen using apple carplay (wired) not all albums are visible. I have about 55 albums sto...
Plan Premium Country Device iPhone 7(updated to latest sw), Apple Carplay. Ford Focus Sync 3 2017(updated to latest sw) Operating System iOS 12.3.1 My Question or Issue When u...
Gig Goer
14369 Views
24 replies
9 likes
