Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

36763 Views

40 replies

10 likes

  • 36763 Views
  • 40 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102142 Views

115 replies

12 likes

Other
  • 102142 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1285 Views

0 replies

0 likes

iOS
  • 1285 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

298870 Views

61 replies

16 likes

  • 298870 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125679 Views

19 replies

38 likes

  • 125679 Views
  • 19 replies
  • 38 likes

Solved!!Superuser Contribution Random songs playing in my playlist on Alexa

when i woke up i played music on my alexa and i was confused because when i controlled the music directly through the spotify app it would play songs not even in my playlist but say im playing my playlist but now that im not connected to my alexa it ...

Visitor

when i woke up i played music on my alexa and i was confused because when i controlled the music directly through the spotify app it would play songs not even in my playlist but say im playing my pla...

31rwpwbzwjdowfpmmzms

Newbie

120443 Views

45 replies

2 likes

  • 120443 Views
  • 45 replies
  • 2 likes

Superuser Contribution Spotify Plays Songs or Podcasts at Double Speed

Issue Description:While playing songs or podcasts on Spotify, a sporadic issue occurs where playback suddenly speeds up for several seconds, as if fast-forwarding. This happens regardless of the playlist or content and can occur multiple times depend...

Newbie

Issue Description: While playing songs or podcasts on Spotify, a sporadic issue occurs where playback suddenly speeds up for several seconds, as if fast-forwarding. This happens regardless of the pl...

jim65richards

Newbie

783 Views

1 replies

0 likes

  • 783 Views
  • 1 replies
  • 0 likes

Bluetooth compression ruining quality

PlanPremiumCountryUnited statesDeviceIPhone 14 proOperating SystemLatest IOS (but been an existing issue for years) My Question or IssueI understand that Spotify uses AAC codec already on certain platforms. But you’re choosing not to on the ios app. ...

Newbie

Plan Premium Country United states Device IPhone 14 pro Operating System Latest IOS (but been an existing issue for years)   My Question or Issue I understand that Spotify uses AAC cod...

norman89till

Newbie

2268 Views

1 replies

0 likes

  • 2268 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Won't Play on Airplay with Airport Express

PlanFreeCountryUSADeviceiPhone 8Operating SystemiOS 12.1.2 My Question or Issue I have an Airport Express connected to my wireless network strictly to stream music. Spotify has streamed correctly in the past, but lately, no sound plays. I'm able to s...

Newbie

    Plan Free Country USA Device iPhone 8 Operating System iOS 12.1.2   My Question or Issue   I have an Airport Express connected to my wireless network strictly to ...

Paula_Vi

Moderator

4661 Views

6 replies

7 likes

  • 4661 Views
  • 6 replies
  • 7 likes

Superuser Contribution Apple Watch Series 3 Spotify App Display Bug

PlanPremiumCountryUSADeviceiPhone 16Operating System My Question or IssueOn my apple watch series 3, the spotify app does not display correctly. The problem started a week or two ago. The app displays zoomed in as if it were to fit a larger watch fac...

Casual Listener

Plan Premium Country USA Device iPhone 16 Operating System   My Question or Issue On my apple watch series 3, the spotify app does not display correctly. The problem started a week or t...

GuidoMelano

Newbie

3322 Views

10 replies

0 likes

  • 3322 Views
  • 10 replies
  • 0 likes

Solved!!Superuser Contribution Unable to disable data saver

Plan: Premium Family membership Country: GermanyDevice: iPhone 7 PlusOperating System: iOS 13.5 My Question or Issue I cannot disable Data saver mode. My decide is running the latest iOS version, I removed and reinstalled the app and turned off the c...

Casual Listener

  Plan: Premium Family membership  Country: Germany Device: iPhone 7 Plus Operating System: iOS 13.5   My Question or Issue   I cannot disable Data saver mode. My decide i...

Joan

Moderator

9034 Views

8 replies

0 likes

  • 9034 Views
  • 8 replies
  • 0 likes

Downloads Filter for CarPlay

PlanPremiumCountryMuricaDevice(iPhone 17)Operating System(iOS 26)My Question or IssueI see another post from 2021 with this same issue which means it was never addressed. When connected to Apple CarPlay, Spotify for CarPlay is not applying the downlo...

Regular

Plan Premium Country Murica Device (iPhone 17) Operating System (iOS 26) My Question or Issue I see another post from 2021 with this same issue which means it was never addressed.   W...

erin77brown

Newbie

717 Views

1 replies

0 likes

Carplay
downloads
  • 717 Views
  • 1 replies
  • 0 likes

Superuser Contribution Keyboard not coming up at all

Hi I am trying to use the search feature in Spotify and when I hit the search the keyboard does not come up at all… very frustrating as i amuse Spotify consistently all day and night long.

Newbie

Hi I am trying to use the search feature in Spotify and when I hit the search the keyboard does not come up at all… very frustrating as i amuse Spotify consistently all day and night long.  &nb...

Chasable

Newbie

6877 Views

3 replies

1 likes

  • 6877 Views
  • 3 replies
  • 1 likes

Superuser Contribution Sound cuts out with static

PlanPremiumCountryUS Device Operating SystemiOS My Question or IssueMy sound keeps cutting out with small bursts of static. This happens despite having a stable internet connection. The song keeps playing even though I can't hear it. I've tried delet...

Newbie

Plan Premium Country US   Device   Operating System iOS   My Question or Issue My sound keeps cutting out with small bursts of static.  This happens despite having a st...

Eni

Moderator

252 Views

1 replies

0 likes

  • 252 Views
  • 1 replies
  • 0 likes

Spotify messages

Spotify messages has erased all my friends I normally send stuff to within the app. I can no longer share songs/albums directly to them.

Newbie

Spotify messages has erased all my friends I normally send stuff to within the app. I can no longer share songs/albums directly to them.

Billy-J

Spotify Star

160 Views

1 replies

0 likes

  • 160 Views
  • 1 replies
  • 0 likes

Superuser Contribution Completely closing/stopping a song on Spotify

PlanPremiumCountryUnited KingdomDeviceiPhone 11 ProOperating SystemiOS latest My Question or IssueThis is infuriating to Google because everything I find is the reverse of my issue. On the Spotify app on my iPhone the only option is to pause a song, ...

Newbie

Plan Premium Country United Kingdom Device iPhone 11 Pro Operating System iOS latest   My Question or Issue This is infuriating to Google because everything I find is the reverse of my...

Simonhleh

Visitor

107750 Views

14 replies

11 likes

  • 107750 Views
  • 14 replies
  • 11 likes

Solved!! Update Apple TV!

(Apple) tvOS is one of the best interfaces to use on your TV. And luckily Spotify also has an app available for this platform. But the last few years it has really been lacking behind. While most modern TV OS’ have been receiving great updates and al...

Music Fan

(Apple) tvOS is one of the best interfaces to use on your TV. And luckily Spotify also has an app available for this platform. But the last few years it has really been lacking behind.   While...

User0815germany

Newbie

5835 Views

9 replies

38 likes

apple
apple TV
TV
UI
Urgent
  • 5835 Views
  • 9 replies
  • 38 likes

Solved!!Superuser Contribution Spotify sort your music- Trouble saving tracks to the playlist

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I'm trying to sort a playlist so it gradually gets more energetic, and followed the advised ...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   ...

SeonaidDubh

Music Fan

14667 Views

26 replies

14 likes

  • 14667 Views
  • 26 replies
  • 14 likes

Superuser Contribution Canvas not working on iPad

I've seen this discussed in other threads, but havent really seen a solution.If the devs have any update on a fix, Im hoping they can take another look. Spotify for iPad v 9.1.14iPad Pro (12.9 inch) (5th Generation) I've already tried (in various ord...

Casual Listener

I've seen this discussed in other threads, but havent really seen a solution. If the devs have any update on a fix, Im hoping they can take another look.   Spotify for iPad v 9.1.14 iPad Pro...

Paula_Vi

Moderator

628 Views

3 replies

0 likes

  • 628 Views
  • 3 replies
  • 0 likes

Running Mix BPM is Incorrect

Recently I started running again, and love the Running Mix and ability to run with tempo matched songs. It helps a lot with setting my pace, and it's really a great feature. I just wanted to point out a bug related to the song's actual tempo. I'm not...

Newbie

Recently I started running again, and love the Running Mix and ability to run with tempo matched songs. It helps a lot with setting my pace, and it's really a great feature.   I just wanted to...

spoinged

Newbie

6243 Views

7 replies

8 likes

BPM
iOS
running mix
  • 6243 Views
  • 7 replies
  • 8 likes

Superuser Contribution Can't play downloaded podcasts on apple watch

PlanPremiumCountryUSDeviceApple Watch 10Operating SystemwatchOS 26.2 My Question or IssueI can't play downloaded podcasts on my apple watch. However, I can play the downloaded songs with no issue. The issue only pertains to podcasts.

Casual Listener

Plan Premium Country US Device Apple Watch 10 Operating System watchOS 26.2   My Question or Issue I can't play downloaded podcasts on my apple watch. However, I can play the downloade...

Eni

Moderator

305 Views

1 replies

0 likes

  • 305 Views
  • 1 replies
  • 0 likes

Superuser Contribution Liked Songs playing out of order even with shuffle off

I’ve been a Spotify user since 2014, and I’ve seen many changes over the years — most of them for the better. But one thing really bothers me lately. I love shuffling through my Liked Songs, and when I find a track I really like, I usually turn off s...

Music Fan

I’ve been a Spotify user since 2014, and I’ve seen many changes over the years — most of them for the better. But one thing really bothers me lately.   I love shuffling through my Liked Songs,...

Feky

Visitor

714 Views

2 replies

1 likes

  • 714 Views
  • 2 replies
  • 1 likes

Superuser Contribution App not connecting to internet

changed my phone to iPhone 16 from iPhone 13. the app won’t connect to the internet via WiFi or data. carried out full troubleshooting but still having the same issue. It won’t let me log in to the app now as it says it isn’t connected to the interne...

Newbie

changed my phone to iPhone 16 from iPhone 13.   the app won’t connect to the internet via WiFi or data.  carried out full troubleshooting but still having the same issue. It won’t le...

Paula_Vi

Moderator

1164 Views

5 replies

0 likes

  • 1164 Views
  • 5 replies
  • 0 likes

Superuser Contribution [iOS + Android] Playlists keep starting from the beginning

None of the below information is required. Im However, the more you provide the easier it will be for us to try and help. Plan Premium Country US Device iPhone 12 Operating System iOS 16.0.2 My Question or Issue when I am playing a playlist the queue...

Casual Listener

None of the below information is required. Im However, the more you provide the easier it will be for us to try and help. Plan Premium Country US Device iPhone 12 Operating System i...

brainstormer911

Casual Listener

50056 Views

146 replies

23 likes

  • 50056 Views
  • 146 replies
  • 23 likes

Social media

I could not find the links for adding my social media links to my Spotify page and my Spotify artist page. Where can I get this?

Newbie

I could not find the links for adding my social media links to my Spotify page and my Spotify artist page. Where can I get this?

Billy-J

Spotify Star

377 Views

1 replies

0 likes

  • 377 Views
  • 1 replies
  • 0 likes