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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

39002 Views

41 replies

10 likes

  • 39002 Views
  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

104268 Views

115 replies

12 likes

Other
  • 104268 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1387 Views

0 replies

0 likes

iOS
  • 1387 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299739 Views

61 replies

16 likes

  • 299739 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

126386 Views

19 replies

38 likes

  • 126386 Views
  • 19 replies
  • 38 likes

Apple Watch sync to "My Shazam Tracks"

PlanPremiumCountryGermany DeviceApple Watch 4Operating SystemwatchOS 5 Hey there, so I got an Apple Watch 4 with the Shazam app installed (also installed on my iPhone). My Shazam account is also linked with my Spotify account to automatically sync my...

Newbie

Plan Premium Country Germany   Device Apple Watch 4 Operating System watchOS 5   Hey there,   so I got an Apple Watch 4 with the Shazam app installed (also installed on my ...

Justathought1

Newbie

5222 Views

3 replies

7 likes

  • 5222 Views
  • 3 replies
  • 7 likes

Superuser Contribution Spotify app closes within 5 seconds of opening it on my iphone 14, ios 16.2

Everytime I try to open the Spotify app on my phone, it opens, I can see my home page and then it closes. I cannot do anything within the app. It won't even stay open long enough to log out. I can still run my spotify on my old phone that is hooked u...

Regular

Everytime I try to open the Spotify app on my phone, it opens, I can see my home page and then it closes. I cannot do anything within the app. It won't even stay open long enough to log out. I can...

Lyubka

Moderator

1522 Views

9 replies

0 likes

  • 1522 Views
  • 9 replies
  • 0 likes

Superuser Contribution Spotify-app shuts down after one minute when I open another app.

Same thing happens when I just shut down my iPhone' screen. The only way to listen to music is to keep the app open.I have tried all your typical advice and solutions: restarted my phone several times, cleared the queue, logged out of the app, everyt...

Regular

Same thing happens when I just shut down my iPhone' screen. The only way to listen to music is to keep the app open. I have tried all your typical advice and solutions: restarted my phone several ti...

Lyubka

Moderator

497 Views

1 replies

0 likes

  • 497 Views
  • 1 replies
  • 0 likes

Superuser Contribution Won’t play complete playlist

I have 1 playlist. It’s almost 8 hours so far. I always have continuous and mix on. It will pick random groups of songs in varying numbers, 16, 22, 25 songs and just rotate that group. I’ll open the playlist and select a different song and it will se...

Visitor

I have 1 playlist. It’s almost 8 hours so far. I always have continuous and mix on. It will pick random groups of songs in varying numbers, 16, 22, 25 songs and just rotate that group. I’ll open the ...

Joan

Moderator

309 Views

1 replies

0 likes

  • 309 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Shuffle function suggests the same song twice

PlanPremiumCountryIndonesiaDeviceiPhone11Operating SystemiOS 16 My Question or IssueShuffled songs are played twiceand when I tried to remove them manually, both of them gets removed

Casual Listener

Plan Premium Country Indonesia Device iPhone11 Operating System iOS 16   My Question or Issue Shuffled songs are played twice and when I tried to remove them manually, both of them ge...

Lyubka

Moderator

693 Views

2 replies

0 likes

  • 693 Views
  • 2 replies
  • 0 likes

Superuser Contribution [iOS app] erasing previously downloaded podcast on its own

This is a problem with the iOS app. I have noticed that the app both erase a downloaded podcast and takes it off my "podcast" playlist. Basically I have to go through the podcast constantly to re-download the episodes. It is not due to space as I hav...

Casual Listener

This is a problem with the iOS app. I have noticed that the app both erase a downloaded podcast and takes it off my "podcast" playlist. Basically I have to go through the podcast constantly to re-dow...

Lyubka

Moderator

503 Views

1 replies

0 likes

  • 503 Views
  • 1 replies
  • 0 likes

[Mobile][Your Library] Multiple Profiles under one user (like Netflix and Disney Plus)

Similar to Netflix and Disney Plus, it would be great to have the option to add multiple profiles under one username. That way brother’s love for KPOP doesn’t affect my suggested songs nor Spotify curated playlists. At the moment, it looks like I’m a...

Newbie

Similar to Netflix and Disney Plus, it would be great to have the option to add multiple profiles under one username. That way brother’s love for KPOP doesn’t affect my suggested songs nor Spotify cu...

Jalew

Newbie

1174 Views

2 replies

0 likes

Mobile
Your Library
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  • 2 replies
  • 0 likes

Superuser Contribution Liked songs genre filters not showing.

PlanPremiumUnited States DeviceiPhone 12Operating SystemiOS 16.0.2 I used to see filters in my Liked songs playlist, so I could shuffle only among a certain genre. For a few months they've disappeared, but I see some people still have the ability to ...

Visitor

Plan Premium United States   Device iPhone 12 Operating System iOS 16.0.2   I used to see filters in my Liked songs playlist, so I could shuffle only among a certain genre. For a f...

Joan

Moderator

735 Views

1 replies

0 likes

  • 735 Views
  • 1 replies
  • 0 likes

Superuser Contribution Issue while playing songs

Why can’t I scroll backward and forward my songs on scrolling bar and I can’t even play the skipped song(replay button is not working)Plan - free userCountry - India DeviceiPhone 13 pro maxOperating SystemiOS 15.0.2

Visitor

Why can’t I scroll backward and forward my songs on scrolling bar and I can’t even play the skipped song(replay button is not working) Plan - free user Country - India   Device iPhone 13 p...

Lyubka

Moderator

495 Views

2 replies

0 likes

  • 495 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify doesn't link Local Files between my PC and iPhone

I want to listen to certain region-locked songs on Spotify using Local Files. I put them into the local files folder on my PC and enabled Local Files on my PC and iPhone and connected them to the same WiFi network, but they won't sync. I tried restar...

Newbie

I want to listen to certain region-locked songs on Spotify using Local Files. I put them into the local files folder on my PC and enabled Local Files on my PC and iPhone and connected them to the sam...

denden1088

Casual Listener

1156 Views

3 replies

1 likes

  • 1156 Views
  • 3 replies
  • 1 likes

Since last update, spotify is refusing to load on iphone

Since the last update, Spotify consistently freezes on the green logo and won't load. I have to turn the phone off and on, or delete and reinstall Spotify, nearly every time I want to use it.

Casual Listener

Since the last update, Spotify consistently freezes on the green logo and won't load. I have to turn the phone off and on, or delete and reinstall Spotify, nearly every time I want to use it.

MateusM

Spotify Star

438 Views

1 replies

0 likes

  • 438 Views
  • 1 replies
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Superuser Contribution Spotify not giving pop ups

PlanPremiumCountryUsaDeviceiPhone 14Operating SystemiOS 16.1 currently updating to 16.2 My Question or IssueOkay, so this has happened quite a few times. I can’t remember what I did to fix it in the past, but at this point I feel like I’ve tried ever...

Newbie

Plan Premium Country Usa Device iPhone 14 Operating System iOS 16.1 currently updating to 16.2   My Question or Issue Okay, so this has happened quite a few times. I can’t remember wha...

AlejaR

Moderator

459 Views

1 replies

0 likes

  • 459 Views
  • 1 replies
  • 0 likes

Superuser Contribution When i play a song in “playlist” it switches back to first song in playlist

Whenever i play a song in my playlist the next song will be the first song in the playlist it is happening again and again. Even i try queue songs it happens the same way the queued songs aren’t playing.

Visitor

Whenever i play a song in my playlist the next song will be the first song in the playlist it is happening again and again. Even i try queue songs it happens the same way the queued songs aren’t play...

Dian

Spotify Legend

423 Views

1 replies

0 likes

  • 423 Views
  • 1 replies
  • 0 likes

Superuser Contribution spotify stops when i am using another app

every time i open the facebook app or vinted app the music playing in spotify stops, no matter if i am in low battery mode or not. This Has nothing to do with watching videos, because i can listen to spotify and watch reels on instagram, what can I d...

Visitor

every time i open the facebook app or vinted app the music playing in spotify stops, no matter if i am in low battery mode or not. This Has nothing to do with watching videos, because i can listen to...

Dian

Spotify Legend

2578 Views

1 replies

0 likes

  • 2578 Views
  • 1 replies
  • 0 likes

Superuser Contribution Trash taste podcast doesn't play

I'm not sure how to be more descriptive about this but I listen to a podcast called Trash Taste for some reason I noticed today when trying to listen to it, the episode won't play at all. but if I go to anything else and try to play it or any other p...

Visitor

I'm not sure how to be more descriptive about this but I listen to a podcast called Trash Taste for some reason I noticed today when trying to listen to it, the episode won't play at all. but if I g...

Joan

Moderator

1430 Views

2 replies

1 likes

  • 1430 Views
  • 2 replies
  • 1 likes

Superuser Contribution how can i turn off/disable spotify adding random songs to my playlist?

when i play one of my playlists, spotify is always adding random songs in my playlist i don't even listen to and it's so annoying like oml

Visitor

when i play one of my playlists, spotify is always adding random songs in my playlist i don't even listen to and it's so annoying like oml

Kiril

Moderator

1961 Views

3 replies

1 likes

  • 1961 Views
  • 3 replies
  • 1 likes