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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

38928 Views

41 replies

10 likes

  • 38928 Views
  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

104259 Views

115 replies

12 likes

Other
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  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1386 Views

0 replies

0 likes

iOS
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  • 0 replies
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299736 Views

61 replies

16 likes

  • 299736 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

126382 Views

19 replies

38 likes

  • 126382 Views
  • 19 replies
  • 38 likes

I hate the new Spotify. Please change it back.

...at least until it's ready for use. Signed, The entire Spotify community

Regular

...at least until it's ready for use.   Signed,   The entire Spotify community

user-removed

Not applicable

4707 Views

14 replies

24 likes

  • 4707 Views
  • 14 replies
  • 24 likes

App constantly crashing :(

Plan: PremiumCountry: USADevice: iPhone XR iOS 16.2 The app will crash when:I open it after a few hours of not using it I play from a new playlist (i.e. I start listening to a different playlist than I wasn’t originally listening to)I queue a song (w...

Visitor

Plan: Premium Country: USA Device: iPhone XR iOS 16.2   The app will crash when: I open it after a few hours of not using it I play from a new playlist (i.e. I start listening to a diffe...

MateusM

Spotify Star

529 Views

1 replies

0 likes

  • 529 Views
  • 1 replies
  • 0 likes

Superuser Contribution Most recent search not showing up

I searched for an artist last night, but it's not showing up in the recent searches list.Why is this?

Roadie

I searched for an artist last night, but it's not showing up in the recent searches list. Why is this?

Alex

Spotify Legend

1181 Views

3 replies

1 likes

  • 1181 Views
  • 3 replies
  • 1 likes

Superuser Contribution Paused Music every 5 mins

My music has been pausing every 5 mins constantly and I never know why. Nobody else has access to my profile but me so this shouldn’t be happening.

Visitor

My music has been pausing every 5 mins constantly and I never know why. Nobody else has access to my profile but me so this shouldn’t be happening. 

Eni

Moderator

451 Views

1 replies

0 likes

  • 451 Views
  • 1 replies
  • 0 likes

Superuser Contribution Sound keeps cutting out for a split second

Never had this problem for many years prior, but recently I'm getting split second cut-outs in sound while playing from my iPhone. This is at home on a solid wifi connection.Any idea what is going on here, and how to fix it? Thanks!

Roadie

Never had this problem for many years prior, but recently I'm getting split second cut-outs in sound while playing from my iPhone. This is at home on a solid wifi connection. Any idea what is going ...

Eni

Moderator

5175 Views

5 replies

0 likes

  • 5175 Views
  • 5 replies
  • 0 likes

Superuser Contribution shuffle alarm for ios

PlanPremiumCountryIsraelDevice(iPhone 12 pro)Operating System(iOS) My Question or IssueHello everyoneI want to wake up every morning with a different songI saw that it exists on Android devices and I didn't find it under IOS.I would appreciate your h...

Newbie

Plan Premium Country Israel Device (iPhone 12 pro) Operating System (iOS)   My Question or Issue Hello everyone I want to wake up every morning with a different song I saw that it ex...

Lyubka

Moderator

943 Views

1 replies

0 likes

  • 943 Views
  • 1 replies
  • 0 likes

Superuser Contribution Songs not downloading

I’ve been trying to download my songs for the past 2 hours it downloads 5 songs and then just doesn’t download anymore PlaniPhone 8 Plus Operating iPhone My Question or IssueI’ve been trying to download my songs for the past 2 hours it downloads 5 so...

Visitor

I’ve been trying to download my songs for the past 2 hours it downloads 5 songs and then just doesn’t download anymore  Plan iPhone 8 Plus  Operating  iPhone  My Question or ...

MihailY

Moderator

392 Views

1 replies

0 likes

  • 392 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't listen to songs downloaded from pc

PlanFreeCountry DeviceiPhone 12Operating SystemiOS 16 My Question or IssueI can't listen to songs downloaded from pc, on my phone. Anytime I try to listen to the songs, they get auto skipped, but i can listen to them if i play them on pc first. Is th...

Casual Listener

  Plan Free Country   Device iPhone 12 Operating System iOS 16   My Question or Issue I can't listen to songs downloaded from pc, on my phone. Anytime I try to listen to the...

Eni

Moderator

481 Views

3 replies

0 likes

  • 481 Views
  • 3 replies
  • 0 likes

Superuser Contribution Won't let me play songs in Recently Played continuously

using: latest iphone app ios, and latest spotify app I was always able to play the list of songs in my recently played, one after the other.But now it only plays one song, and then creates a radio based of that song. It will not play the list of song...

Roadie

using: latest iphone app ios, and latest spotify app   I was always able to play the list of songs in my recently played, one after the other. But now it only plays one song, and then creates...

OscarDC

Moderator

430 Views

1 replies

0 likes

  • 430 Views
  • 1 replies
  • 0 likes

Superuser Contribution Many songs in Daily Mixes do not play via Sonos Arc

PlanPremiumCountryUSA DeviceSonos Arc soundbar My Question or IssueLately my Spotify Daily Mixes have not played most tracks displayed on the custom playlist when I select my Sonos Arc soundbar as my current device from either the iOS or macOS Spotif...

Regular

Plan Premium Country USA   Device Sonos Arc soundbar    My Question or Issue Lately my Spotify Daily Mixes have not played most tracks displayed on the custom playlist when I ...

Eni

Moderator

622 Views

1 replies

0 likes

  • 622 Views
  • 1 replies
  • 0 likes

Superuser Contribution iPhone not showing music when locked

I’ve tried everything to sort this out from following tips and tricks on the internet, deleting the app, making sure all the settings are correct and nothing is working! Everything settings wise on my phone and Spotify is correct so I don’t understan...

Visitor

I’ve tried everything to sort this out from following tips and tricks on the internet, deleting the app, making sure all the settings are correct and nothing is working! Everything settings wise on m...

OscarDC

Moderator

356 Views

1 replies

0 likes

  • 356 Views
  • 1 replies
  • 0 likes

Superuser Contribution Old albums in New Releases

PlanPremiumCountryCyprusDeviceiPhone 11Operating SystemiOS 16.0.2App version8.7.68.568My Question or IssueIn New Releases I see only old albums released in 2021.

Regular

Plan Premium Country Cyprus Device iPhone 11 Operating System iOS 16.0.2 App version 8.7.68.568 My Question or Issue In New Releases I see only old albums released in 2021.

Alex

Spotify Legend

3727 Views

19 replies

0 likes

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  • 19 replies
  • 0 likes

Solved!!Superuser Contribution Favorites on the iPhone have a different order than on the PC

I have a different songs order in the favorite playlist for my iPhone than on the desktop app (windows 10).I created the list of my favorite songs (about 400 songs). The sorgs order was correct at the beggining. But after the week or more I checked t...

Casual Listener

I have a different songs order in the favorite playlist for my iPhone than on the desktop app (windows 10). I created the list of my favorite songs (about 400 songs). The sorgs order was correct at ...

mikekuzm

Casual Listener

615 Views

2 replies

0 likes

Favorite Songs
iphone
order
  • 615 Views
  • 2 replies
  • 0 likes

Superuser Contribution Highly distorted sound using amplifier

I am on premium planI have Spotify on my iPad running iOS 15.6.1connected to my amplifier using a gramafon device. Connection is 3.5mm jack to RCA into amplifier i had an Onkyo amplifier with a usb input on the front. I was able to stream Spotify fro...

Casual Listener

I am on premium plan I have Spotify on my iPad running iOS 15.6.1 connected to my amplifier using a gramafon device. Connection is 3.5mm jack to RCA into amplifier   i had an Onkyo amplifier...

Brummer68

Casual Listener

686 Views

2 replies

0 likes

  • 686 Views
  • 2 replies
  • 0 likes

Superuser Contribution Devices Menu Disappears After A Few Seconds

Plan Premiuum Country USA Device iPad Pro Operating System iPadOS 15.1 My Question or Issue When I tap on the icon for the devices menu, the menu pops up for a couple seconds and then disappears. I have tried uninstalling and reinstalling the app, bu...

Regular

Plan Premiuum   Country USA   Device iPad Pro   Operating System iPadOS 15.1       My Question or Issue When I tap on the icon for the devi...

1AHM

Casual Listener

2742 Views

11 replies

0 likes

  • 2742 Views
  • 11 replies
  • 0 likes

Hide song

How to hide a song everywhere and forever on Spotify?

Regular

How to hide a song everywhere and forever on Spotify?

timobeesycamore

Visitor

3076 Views

7 replies

3 likes

  • 3076 Views
  • 7 replies
  • 3 likes

Superuser Contribution When I try to select a playlist on Apple Watch SE Cell, the app crashes

Plan PremiumFree/PremiumCountry Czech Republic Device Apple Watch SE Cellular(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhen I want to select music from downloaded tr...

Regular

Plan Premium Free/Premium Country Czech Republic   Device Apple Watch SE Cellular (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows ...

Diver63

Visitor

3368 Views

18 replies

2 likes

  • 3368 Views
  • 18 replies
  • 2 likes

Superuser Contribution Add playlist to another playlist failing

PlanPremiumCountryUSADeviceiPad 12.9 (M1) Gen 5Operating SystemiPad OS 16.2 My Question or IssuePossible bug: While selecting the option to add a playlist to another playlist (3 dot menu in front of a playlist -> add to a playlist) does nothing and r...

Newbie

Plan Premium Country USA Device iPad 12.9 (M1) Gen 5 Operating System iPad OS 16.2   My Question or Issue Possible bug: While selecting the option to add a playlist to another playli...

MihailY

Moderator

407 Views

1 replies

0 likes

  • 407 Views
  • 1 replies
  • 0 likes

Superuser Contribution The Cast does not work on iphone,

I tried 2 different phones, the cast function does not see my google devices (and Alexa fire TV) It prompts me to connect to the internet, but I am already connected, I have to turn wifi off and on to see the list of cast devices for few seconds, the...

Visitor

I tried 2 different phones, the cast function does not see my google devices (and Alexa fire TV) It prompts me to connect to the internet, but I am already connected, I have to turn wifi off and on ...

Vasil

Moderator

690 Views

1 replies

0 likes

  • 690 Views
  • 1 replies
  • 0 likes