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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

39013 Views

41 replies

10 likes

  • 39013 Views
  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

104281 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1387 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299741 Views

61 replies

16 likes

  • 299741 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

126387 Views

19 replies

38 likes

  • 126387 Views
  • 19 replies
  • 38 likes

Superuser Contribution I deleted and reinstalled app but not letting me login. I can login online

The app just stopped me from continuing to listen to a podcast and said content was unavailable. I then deleted the app and reinstated it. I now get 'Something went wrong' error code 30 when I try to login on the app. I can login on the web browser. ...

Visitor

The app just stopped me from continuing to listen to a podcast and said content was unavailable. I then deleted the app and reinstated it. I now get 'Something went wrong' error code 30 when I try to...

Dian

Spotify Legend

349 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution offline mode doesn’t work

i have downloaded my playlist and turned on offline mode and i still cant play the songs. i have enough space on my device and reinstalled the app. i have done everything i could find online and it still doesn’t work. please help

Newbie

i have downloaded my playlist and turned on offline mode and i still cant play the songs. i have enough space on my device and reinstalled the app. i have done everything i could find online and it s...

OscarDC

Moderator

415 Views

1 replies

0 likes

  • 415 Views
  • 1 replies
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Superuser Contribution Liked songs playing randomly in various playlist

PlanPremiumCountryUSADeviceiPhone 12 Pro MaxOperating SystemiOS 16.2 My Question or IssueWhen listening to playlist (for example, Spotify's R&B Christmas) instead of playing the next song on that playlist, a very random song that I've liked (i.e. Ali...

Visitor

Plan Premium Country USA Device iPhone 12 Pro Max Operating System iOS 16.2   My Question or Issue When listening to playlist (for example, Spotify's R&B Christmas) instead of play...

Novy

Moderator

326 Views

1 replies

0 likes

  • 326 Views
  • 1 replies
  • 0 likes

liked songs removed

hello, i opened my spotify app on mu iphone and i saw that all my liked songs removed and i didnt do that. i want my liked songs back.

Visitor

hello, i opened my spotify app on mu iphone and i saw that all my liked songs removed and i didnt do that. i want my liked songs back.

Amay

Spotify Star

456 Views

1 replies

0 likes

  • 456 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution when a song finishes playing the next one doesn't play even with spotify op

when a song finishes playing the next one doesn't play even with spotify open. I have to close and reopen spotify to play the next song, when I enter it seems to be bugged I already deleted the app many times but that error continues

Casual Listener

when a song finishes playing the next one doesn't play even with spotify open. I have to close and reopen spotify to play the next song, when I enter it seems to be bugged I already deleted the app m...

AlejaR

Moderator

1384 Views

5 replies

1 likes

  • 1384 Views
  • 5 replies
  • 1 likes

Local Files behave incorrectly on Apple devices when used with Windows

PlanPremiumCountryUSADevice(iPhone SE 2, Desktop Computer)Operating SystemiOS 16, Windows 10 My Question or IssueWhen adding local songs to a playlist using Windows, the same songs are inaccessible on iOS even when the identical files are loaded to t...

Casual Listener

Plan Premium Country USA Device (iPhone SE 2, Desktop Computer) Operating System iOS 16, Windows 10   My Question or Issue When adding local songs to a playlist using Windows, the same...

510 Views

0 replies

0 likes

local files on iphone
local files unplayable
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Superuser Contribution [iOS][Playlists] Queued song starts from where it is queued

I have an issue with queueing the same song that is currently playing. When press queue, and the curren song ends and the queued song starts (same as current). If not queued at the beginning of the song, the queued one starts from the point it got qu...

Casual Listener

I have an issue with queueing the same song that is currently playing. When press queue, and the curren song ends and the queued song starts (same as current). If not queued at the beginning of the s...

AlejaR

Moderator

1469 Views

3 replies

0 likes

iOS
Playlists
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  • 3 replies
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Solved!!Superuser Contribution Queue disappears after closing spotify app

Hi, Why does songs in my queue disappear every time i shut down my pc or restart spotify app? This **bleep** started about two weeks ago and is getting quite annoying

Casual Listener

Hi,   Why does songs in my queue disappear every time i shut down my pc or restart spotify app? This **bleep** started about two weeks ago and is getting quite annoying

Eni

Moderator

8064 Views

5 replies

1 likes

  • 8064 Views
  • 5 replies
  • 1 likes

Solved!! Sportify App on Apple Watch Crashinh

PlanPremiumCountrySingaporeDeviceIPhone 14 Pro MaxOperating SystemIOS 16.2 My Question or IssueThe spotify app on my apple watch crashes when I tried to enter the download section of the app and when I enter any playlist, it shows the following error...

Newbie

Plan Premium Country Singapore Device IPhone 14 Pro Max Operating System IOS 16.2   My Question or Issue The spotify app on my apple watch crashes when I tried to enter the download se...

Jimzy

Newbie

1310 Views

1 replies

0 likes

Apple Watch
IOS 16.2
  • 1310 Views
  • 1 replies
  • 0 likes

playlist description text utf-8 interpreted at iso latin-1

when i use emoji in a playlist description it renders as ISO latin-1 for example the 2 code units in the heart emoji in:"equality implies substitutability and u r irreplaceable "turns into iso latin-1 characters.happens on iOS spotify 8.7.92

Visitor

when i use emoji in a playlist description it renders as ISO latin-1 for example the 2 code units in the heart emoji in: "equality implies substitutability and u r irreplaceable 💝" turns i...

541 Views

0 replies

0 likes

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  • 0 replies
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Superuser Contribution La playlist se coupe toute seule après la lecture d'une musique

La playlist se coupe toute seule après la lecture d'une musique et impossible de la relancer depuis l'application. Ce problème intervient de manière aléatoire. Problème sur iOS iphone 11

Visitor

La playlist se coupe toute seule après la lecture d'une musique et impossible de la relancer depuis l'application. Ce problème intervient de manière aléatoire. Problème sur iOS iphone 11

Alex

Spotify Legend

473 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution “Liked songs” playlist won’t shuffle if I click “enhance”

Plan- PremiumCountry- USA Device- iPhone 13 Pro Operating System- 15.6.1 Liked songs playlist won’t shuffle if I have “enhance” option selected. Worked fine until yesterday. I have 8,468 liked songs, if I click “enhance it goes to 12,701 songs, and a...

Regular

Plan- Premium Country- USA   Device- iPhone 13 Pro  Operating System- 15.6.1   Liked songs playlist won’t shuffle if I have “enhance” option selected. Worked fine until...

Eni

Moderator

1069 Views

4 replies

1 likes

  • 1069 Views
  • 4 replies
  • 1 likes

Superuser Contribution Why does my 'recently played artists' stop updating only in group sessions

Why does my 'recently played artists' stopupdating only when I am listening in agroup session, yet it seems to work fine formy other friends when they are in groupsessions?

Visitor

Why does my 'recently played artists' stop updating only when I am listening in a group session, yet it seems to work fine for my other friends when they are in group sessions?

AlejaR

Moderator

397 Views

1 replies

0 likes

  • 397 Views
  • 1 replies
  • 0 likes

Superuser Contribution can't cast music from my spotify app on my iphone, why is it?

my wife have iphone with google home installed, i have android with google home installed. we have 3 different google nest mini 2nd gen smart speakers which we use constantly to cast music from our phones.today, my with noticed that she can't cast mu...

Newbie

my wife have iphone with google home installed, i have android with google home installed. we have 3 different google nest mini 2nd gen smart speakers which we use constantly to cast music from our p...

MihailY

Moderator

553 Views

1 replies

0 likes

  • 553 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist starts over after a certain amount of time

PlanPremiumCountryFinlandDeviceiPhone 13Operating SystemiOS 16.0 My Question or IssueSpotify has started to restart my playlist/queue after a few songs. I don’t know how many songs exactly but this usually starts if I reopen the app after closing it....

Newbie

Plan Premium Country Finland Device iPhone 13 Operating System iOS 16.0   My Question or Issue Spotify has started to restart my playlist/queue after a few songs. I don’t know how many...

OscarDC

Moderator

450 Views

1 replies

0 likes

  • 450 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problemas para reproducir por cable y Bluetooth

Pasa que cada vez que conecta mi dispositivo (teléfono) a mi automóvil por cable usb resproduce una canción y se pausa, y no me deja cambie canción ni mada, tengo que meterme a la aplicación cerrarala y abrila nuevamente para que funcione normal, lo ...

Visitor

Pasa que cada vez que conecta mi dispositivo (teléfono) a mi automóvil por cable usb resproduce una canción y se pausa, y no me deja cambie canción ni mada, tengo que meterme a la aplicación cerraral...

Eni

Moderator

679 Views

1 replies

0 likes

  • 679 Views
  • 1 replies
  • 0 likes

Superuser Contribution how can i fix playlists not adding to other playlists

on my ipad, when i try to add a playlist to another playlist, the tab doesn’t stay open, it just goes up then goes back down

Visitor

on my ipad, when i try to add a playlist to another playlist, the tab doesn’t stay open, it just goes up then goes back down

Eni

Moderator

356 Views

1 replies

0 likes

  • 356 Views
  • 1 replies
  • 0 likes

Superuser Contribution Track stops playing after 0.5 second when connected to Bluetooth device

PlanPremiumCountrySwedenDeviceiPhone 14 proOperating Systemios 16.1.2 i hit play and then the song plays for about half a second, then stops. I’m connected to my Bluetooth speaker and I need to disconnect in order to play normally.

Newbie

  Plan Premium Country Sweden Device iPhone 14 pro Operating System ios 16.1.2   i hit play and then the song plays for about half a second, then stops. I’m connected to my Blueto...

Vasil

Moderator

577 Views

1 replies

0 likes

  • 577 Views
  • 1 replies
  • 0 likes